Halvat lennot Manilaan

Plussat: "The experience was really good. I’ll be using JAL again."
Miinukset: "Keep doing a good job."

Plussat: "I like the spirit of Christmas in some of the staff."
Miinukset: "Board people by section instead of a madsive line."

Plussat: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Miinukset: "Communication"

Plussat: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Miinukset: "Money return policy"

Plussat: "The crew that checked me and those who were onboard were very helpful and cheerful."
Miinukset: "Better choices of movies on board."

Plussat: "The crew always smiles and very accomodating."
Miinukset: "The main course could have been better or improve. I wasn’t satisfied with the taste."

Miinukset: "Trip to Manila from Tokyo was delayed for 3hrs plus"

Plussat: "Great food. Excellent cleanliness"

Plussat: "Everything, the service and the food is great."
Miinukset: "Keep it up"

Plussat: "was not able to board and was checked in 4 hours in advance"

Miinukset: "Be able to select seats online within 24hours of flight for free"

Plussat: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Miinukset: "in-flight Wifi is not working"

Plussat: "Entertainment was good"
Miinukset: "PA system was used excessively."

Plussat: "Very respe tful staff."
Miinukset: "Dirty restrooms."

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Miinukset: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plussat: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Miinukset: "Not applicable"

Plussat: "The crew"
Miinukset: "Being late"

Plussat: "none"
Miinukset: "everything"

Plussat: "none"
Miinukset: "very poor communication of information"

Plussat: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."

Plussat: "Friendly and helpful"

Plussat: "Very smooth ticketing and boarding on Tokyo to Manila."
Miinukset: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Plussat: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Miinukset: "Cancelled flight"

Plussat: "Courteous cabin crews, must be from Japanese culture."
Miinukset: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."

Plussat: "Courteous and professional flight attendants"
Miinukset: "Long gap between meals. At least they could have provided juice or snacks in between meals"

Plussat: "Awefull I did get to use my ticket"
Miinukset: "Japan could have helped me change my name in my reservation to match my passport"

Miinukset: "No smiling faces of flight attendants. Service was mediocre; food same"

Plussat: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."

Plussat: "I love everything from JAL"
Miinukset: "none"

Plussat: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Miinukset: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Plussat: "Can use wifi with free"

Plussat: "Good service and very clean plane."
Miinukset: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."

Plussat: "Nice flight, right on time."

Plussat: "Nothing at all"
Miinukset: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Plussat: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Plussat: "Service was polite and efficient"
Miinukset: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."

Plussat: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."

Plussat: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Miinukset: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Plussat: "The most polite and attentative flight attendants and great food options."

Plussat: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Miinukset: "Nothing!"

Plussat: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Miinukset: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."

Plussat: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Miinukset: "None"

Plussat: "The main entree was excellent."

Plussat: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Miinukset: "getting off"

Plussat: "The entertainment system was grest with many movie optionstar and a large screen for viewing. The seat was very comfortable and there plenty of leg room."
Miinukset: "The plane was delayed by 45min and I had a connecting flight which I ended not missing. The food was average. I was expecting something a little more Japanese instead of chicken pasta. And I didn't have a second option."

Plussat: "fine food, the pilot handled a typhoon like a pro"

Plussat: "So so"
Miinukset: "More care and warmth"

Plussat: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "Wifi !!!!"
Miinukset: "Bigger seats"

Plussat: "All okey except earphones issue .. doesn’t works to be connected"

Plussat: "Crew were amazing, superb."
Miinukset: "Food verity, seat comfort ability, wider range of entertainment."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The crew was amazing. Made traveling with infant little less harder."
Miinukset: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Plussat: "Quality aircrafts and entertainment."
Miinukset: "Service and helpfulness of attendants."

Plussat: "Qsuite is the best flight experience I've ever had by a long, long way."

Plussat: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Miinukset: "Nothing"

Plussat: "i like the service of qa. its amazing."
Miinukset: "none at all"

Plussat: "Smoth flight"

Plussat: "Polite crew, food was pretty good."
Miinukset: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Plussat: "good crew"
Miinukset: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Plussat: "Excellent on board staff"

Plussat: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Miinukset: "I enjoyed their meal and services wanted to be Oliver Twist"

Plussat: "Just that the food is quite small but the variety is OK."

Plussat: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Miinukset: "There is nothing in particular .. but i woud suggest .. more good food."

Plussat: "Hosted services"
Miinukset: "Nothing"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Plussat: "Access to entertainments"
Miinukset: "CRYING BABY BUT I UNDERSTAND THOUGH"

Plussat: "For the most part the crew were very helpful."
Miinukset: "Food quality and quantity."

Miinukset: "the returning flight from Doha to Chicago was absolutely old and small."

Plussat: "Airport was pretty impressive,"
Miinukset: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Plussat: "Comfy, good food, good service"
Miinukset: "No internet. Limited movie options."

Plussat: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Miinukset: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Plussat: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Miinukset: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Miinukset: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."

Plussat: "Staff were professional, food was good and seats were comfortable."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Miinukset: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Miinukset: "It's been more than 50 hours and I still haven't received both of my checked in luggage"

Miinukset: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Plussat: "Flight attendants were very efficient and really took care of us."
Miinukset: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Plussat: "Punctuality"
Miinukset: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Plussat: "Large monitor and many choices of movies. Good food, efficient boarding."

Plussat: "Crew"

Plussat: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Miinukset: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Miinukset: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Plussat: ". ."

Miinukset: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"

Plussat: "Food is palatable. Crew are acommodating"
Miinukset: "Many of the films have no English subtitle"

Plussat: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Miinukset: "Everything went smoothly, I had no bad experience with this flight.."

Plussat: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Miinukset: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."

Plussat: "Every thing likely"
Miinukset: "Non"

Plussat: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Miinukset: "Seats too close. Person in front was in our lap almost."

Plussat: "Professional service. (Overall)"
Miinukset: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."

Plussat: "crew was good seating was horrible"
Miinukset: "Too tight seat AND food service was terrible (ONE PERSON SERVING LOT OF PESSENGER)"

Miinukset: "Outstanding airline either to IST or beyond!"

Plussat: "Everything"

Miinukset: "The crew in Berlin gave me the last seat at the airplane which does not recline. I find this to be very unprofessional especially for some with Gold Status with Star Alliance. In addition, they assured me an aisle seat in the connecting flight, which was not the case, it was a middle seat. I felt cheated by the desk crew in Berlin."

Plussat: "EVERYTHING they served"
Miinukset: "Strong, recycled perfume from flight attendants on business classy"

Plussat: "Every thing normal and in time"
Miinukset: "Food was everage"

Miinukset: "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."

Miinukset: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."

Plussat: "Everything was nice"

Plussat: "Food, service and free movies and amenities was like old times."
Miinukset: "In both 10 hour trips to and from US to Turkey my seats were broken and didn’t recline, which made for an uncomfortable trip."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Everything went smoothly and comfortably. Enjoyed every moment"

Plussat: "Facilities are really nice"
Miinukset: "I only got one boarding pass at the check in."

Plussat: "Overall experience"

Miinukset: "overall good experience"

Plussat: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Miinukset: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Plussat: "Great service. Great food. Comfortable flight both ways"

Plussat: "Great food! Loved that you get a menu to choose from"
Miinukset: "We were not asked or given the option to choose our seats on the plane."

Plussat: "None"
Miinukset: "Flight attendants need to be friendly ."

Plussat: "Great entertainment, crew, food, and organization. This was my first flight on Turkish Airlines and I would definitely fly this airline again."
Miinukset: "Clearing security was a nightmare. So many layers and lines to stay in, and the area wasn't air conditioned. Unfortunately, a handful of the passengers got "ripe" before the 10 hour flight to Chicago. Ugh."

Plussat: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Miinukset: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."

Miinukset: "Poorly behaved children in the next row and a young lady with horrific body odor."

Plussat: "The courtesy you gave all the passengers"
Miinukset: "The 14-hour trip that made it hard for comfort it wasn't your fault just a distance that I had to go"

Plussat: "Staff was extremely helpful and responsive. I like that plane is clean, and many plus, very good entertainment. I love that it is non-stop from SFO to Istanbul. Food was superb!"
Miinukset: "As usual check in and boarding is horrible with Turkish Airlines. I have used Lufthansa, British Airways, Air France, et had not trouble with them. Why is it so hard to improve this in Turkish Airlines. No charger for computer even during 13 hours flight?"

Miinukset: "Boarding was chaos. Cramped seating"

Plussat: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."

Plussat: "Food and good movies selection"
Miinukset: "Flight attendant actitud"

Plussat: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."

Plussat: "Nothing important"

Plussat: "entertainment"

Plussat: "It's an international flight and they don't offer other food alternatives."

Plussat: "Everything worked well. Service, food, entertainment, et all."
Miinukset: "nothing was amiss."

Plussat: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Miinukset: "On Board food offerings, seats are a little tight"

Miinukset: "Plane was old. Seat pitch too tight."

Plussat: "Food, comfort..."

Plussat: "The food and movie selection was very good."
Miinukset: "The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him."

Plussat: "Nothing"
Miinukset: "Everything from good to entertainment"

Plussat: "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"

Plussat: "Good food and movie selection. Nice pillows and comfort kit."

Miinukset: "The seat Screen did not work."

Plussat: "Everything"

Plussat: "There were great entertainment options, which is really important for such a long haul flight."
Miinukset: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."

Plussat: "This airline will never be my choice of airline if I ever felt the fly the country I will pick another airline for no matter what caused it would be just so I would never have to fly on this airline ever in my life or my family or friends or anybody else I don't ever ask me I am very disappointed at this airline and the people in the customer service I'll just airline is it a money hungry airline money comes first people come last"

Plussat: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Miinukset: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Courteous staff, new planes, comfort, great entertainment system"
Miinukset: "Lights in cabin, some little things like heasphones not working"

Plussat: "Wonderful Airline , great seating , clean planes and cooperative cabin crews highly recommended.."

Plussat: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Miinukset: "The plane had no charging port for phones."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plussat: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Miinukset: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Plussat: "Excellent crew, good food & movie selection."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Miinukset: "The plane is so old..,"

Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Miinukset: "Entertainment"

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Plussat: "Everything is alright"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Miinukset: "Flight departed 35 minutes late"

Plussat: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Miinukset: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Miinukset: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "Short-hop flight, fit for purpose."

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "Same as above"

Miinukset: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Miinukset: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Plussat: "Nice new Boeing 787, lots of space."
Miinukset: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Plussat: "The price was nice."
Miinukset: "Plane looked unkept on exterior. Crew was nice but lazy."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Services were appropriate for the time of departure and length of the flight."
Miinukset: "Nothing really"

Plussat: "New plane well maintained."
Miinukset: "Very poor food quality, boarding member are a bit slow."

Plussat: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Miinukset: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."

Plussat: "Reasonable comfortable"
Miinukset: "Wider seating would be great"

Plussat: "the staff was very helpful"
Miinukset: "the touchscreen didn’t always work"

Plussat: "Seats were comfortable in economy and entertainment system was excellent."
Miinukset: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."

Plussat: "Nothing"
Miinukset: "Respect human and fix the air conditioning"

Plussat: "Yes crew was very good"
Miinukset: "To give small size water bottles after having meals and also to add new movies."

Plussat: "Thank you for the upgrade, I felt like a queen"
Miinukset: "NA"

Plussat: "All of the above"
Miinukset: "None"

Plussat: "Entertainment and staff help"
Miinukset: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."

Plussat: "The entertainment is good but there could be a better selection."
Miinukset: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."

Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Plussat: "I asked for dental kit and flight crew gave me one."

Plussat: "Loved the inflight service and the airlines comfort."
Miinukset: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Miinukset: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"

Plussat: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Miinukset: "The food was not good. I had ordered low calorie and I got uncooked chicken and uncooked vegetables"

Plussat: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Miinukset: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"

Plussat: "Everything was almost perfect."
Miinukset: "Update your movie list."

Plussat: "A380"
Miinukset: "Limited food options and quantity."

Miinukset: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"

Plussat: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Miinukset: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"

Plussat: "Cheapest fair"
Miinukset: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Plussat: "Staff were very friendly."
Miinukset: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Plussat: "Getting home"
Miinukset: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."

Miinukset: "Food wasn't good"

Plussat: "Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating."
Miinukset: "Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat."

Plussat: "All"
Miinukset: "Food"

Plussat: "I liked the speed of the journey"
Miinukset: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"

Plussat: "The whole ambiance and atmosphere"
Miinukset: "The length of the flight!!!"

Miinukset: "The seats on the 777-333 model in economy class are the WORST I have ever experienced. Extensive neck and back paid from cramped and poorly designed seats. You are going to start losing passengers, including this one who will switch airlines. A glass of wine was so cheap and acidic I found myself running to the bathroom within 15 minutes. The food was horrible. Goodbye Etihad--I can do better."

Plussat: "Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line."
Miinukset: "Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!"

Plussat: "Entertainment system , crew"
Miinukset: "Boarding, as we did it online but waited long queue because online counter was serving all passengers"

Miinukset: "Food wasn't great. Business class seats didn't stretch."

Plussat: "Everything was good."
Miinukset: "Entertainment could be improved in terms of choices."

Plussat: "good service,"
Miinukset: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"

Plussat: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Miinukset: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."

Plussat: "Nothing."
Miinukset: "At AMD Staff didn't know about new law for laptop. It is only effective from Abu Dhabi to USA flights. Not from Ahmedabad to Abu Dhabi flight. Only they need extra money for laptop weight."

Miinukset: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."

Miinukset: "The food was lacking. Even though it's a short flight they could have offered more than a muffin and a yogurt."

Plussat: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."

Plussat: "Cleaniness , food , entertainment"
Miinukset: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."

Plussat: "The airplane, the staff, the whole service."
Miinukset: "Nothing."

Plussat: "Staff in airport was very helpful. Lounge was nice."
Miinukset: "I did get to airport a little early and found Etihad staff did not arrive until 6pm. Might be nice to have a person or two available for early arrivers like myself."

Plussat: "There was one crew member who was sympathetic to our plight, we appreciated her candor and whatever help she was able to give on this long flight."
Miinukset: "We were forced to sit on foul smelling seats for the 15 hour flight. The only option given to us was to deplane with barely 2 minutes of time to decide as the aircraft doors were being shut. Check-in took more than an hour and 15 minutes with a slow computer system."

Plussat: "We loved the staff. Very nice and hardworking"
Miinukset: "System failure delayed take off by an hour"

Plussat: "Nothing to like .... Taking money from customers"
Miinukset: "Very bad"

Plussat: "The email info The on board entertainment The food The delivery of luggage due to change of planes"
Miinukset: "3 hours delay without information Seat size Leg room"

Plussat: "cabin crew members were much more attentive."
Miinukset: "food was monotonous."

Plussat: "Staff at check-in were so courteous and helpful. Cabin crew were professional, very friendly, helpful and elegant. I enjoyed the inflight entertainment."
Miinukset: "WiFi was what I expected. Food is constrained by what is possible on aircraft. Why no small bottles of wine, only individual glasses(cupfuls)?"

Plussat: "I really are very satisfied."