Plussat: "Best in the world, as always."
Best airline ever for economy
Plussat: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Miinukset: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."
Plussat: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Plussat: "SQ always has the best looking flight attendants"
Plussat: "Food, service"
Miinukset: "The space"
Miinukset: "Raise the cabin temperature"
Miinukset: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Plussat: "Comfort n clean"
Plussat: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Miinukset: "A little more leg room."
Miinukset: "Flight way too cold"
Plussat: "Everything, perfect flight"
Plussat: "Foods. Drinks. Entertainment."
Miinukset: "Nothing. Everything’s so perfect!"
Miinukset: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Plussat: "everything in suite class"
Plussat: "smooth boarding process excellent enterntainment offered food is also quite good"
Miinukset: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Plussat: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Plussat: "Seats are big as old plane"
Miinukset: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Miinukset: "Excellent flight service no"
Plussat: "Five Star Singapore Service on board the aircraft."
Plussat: "Excellent crew, service and food"
Plussat: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Miinukset: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Miinukset: "Way too cold"
Plussat: "Friendly staff."
Miinukset: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Plussat: "It’s worth it to pay a bit more for the extra legroom seats."
Plussat: "Excellent attention to service and comfort."
Plussat: "Friendly attentive staff. Excell ent food and great. Service."
Miinukset: "Really crowded seats in economy."
Plussat: "great crew service. my first time flying with singapore airlines and they delivered"
Plussat: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Plussat: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Miinukset: "one of the oldest planes i ever used"
Plussat: "crew was very polite and cheerful."
Plussat: "New movies! Yes!"
Miinukset: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Plussat: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Miinukset: "Don't change anything!"
Miinukset: "Old planes and screens."
Miinukset: "Old plane. Old in flight entertainment."
Plussat: "Attendants are always nice, flight is always smooth."
Plussat: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Plussat: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Miinukset: "Wifi cost 12 bucks and hour."
Plussat: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Plussat: "In-flight Entertainment. Orderly & on-time boarding."
Miinukset: "Food selection was limited given we were traveling Economy class."
Plussat: "Good crew, but working with some tired, old equipment."
Miinukset: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Plussat: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
Plussat: "Customer service , crew was nice"
Miinukset: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Plussat: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Miinukset: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Plussat: "Veruy efficient"
Plussat: "The food in coach was incredible!"
Miinukset: "Video screens were quite small and there were no USB charging."
Wasnt full so that’s a plus. Staff were outstanding. Patient, curteous, responsive. Masks were enfoced which is great. I’ve travelled with young kids of my own and have had some rough experiences with them but there is ALWAYS some way to pasify a screeming child. Many parents on this flight didnt care at all. I was awoken by a toddler running past me, bumping into my elbow, screaming “tee non, tee non, tee non”. On these transcontinental flights, parents with little children should be given a special section, and parents need to be more reponsive to the issues causing their little ones to scream and cry nonstop for 16.5 hrs. Its not the kids’ fault. Also, why cant airlines get rid of static charged fleece throws? All that said, Qatar remains one of the better international carriers out there.
Service should have been better
Cabin services as expected from a reputed airline. Not impressed with the food though. Excellent ground service in Doha.
Plussat: "So so"
Miinukset: "More care and warmth"
Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Plussat: "Breakfast was good; the first meal was average"
Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"
Plussat: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Miinukset: "Have air fresheners in toilets. Make it smell better."
Miinukset: "Boarding, restroom,"
Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Plussat: "The crew was very nice, courteous and helpful"
Miinukset: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Plussat: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Miinukset: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Plussat: "Qsuite is the best flight experience I've ever had by a long, long way."
Plussat: "i like the service of qa. its amazing."
Miinukset: "none at all"
Plussat: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Plussat: "New plane and Q suite was excellent"
Miinukset: "The AVML selection could be better"
Plussat: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Miinukset: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Miinukset: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Plussat: "great service from flight attendnants."
Miinukset: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Plussat: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Miinukset: "I enjoyed their meal and services wanted to be Oliver Twist"
Plussat: "Just that the food is quite small but the variety is OK."
Plussat: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Plussat: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Miinukset: "There is nothing in particular .. but i woud suggest .. more good food."
Plussat: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Plussat: "Staff was outstanding"
Plussat: "Access to entertainments"
Miinukset: "CRYING BABY BUT I UNDERSTAND THOUGH"
Plussat: "Airport was pretty impressive,"
Miinukset: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Plussat: "Comfy, good food, good service"
Miinukset: "No internet. Limited movie options."
Plussat: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Miinukset: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Plussat: "It was comfortable flight with a friendly crew."
Plussat: "The Qatar Airways price."
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Staff were professional, food was good and seats were comfortable."
Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Plussat: "I had aisle chair on a Moscow to Doha leg"
Miinukset: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Miinukset: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Plussat: "Food was good for once"
Miinukset: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"
Plussat: "Everything, great airlineevrething"
Miinukset: "long long long trip in the middle of the trip ther is no water to wash my hands"
Miinukset: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Plussat: "The entertainment options."
Miinukset: "I didn't have any complaints. I thought everything went very well."
Miinukset: "Catering and seating. They ran out of food and drinks"
Plussat: "Flight attendants were very efficient and really took care of us."
Miinukset: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Plussat: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Plussat: "I liked everything about it."
Miinukset: "My trip was to long but it wasn't there fault. I was so tired."
Plussat: "Leg room in economy"
Miinukset: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Miinukset: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Plussat: "Size of seats and space in business"
Miinukset: "Food, service and limiting screaming children in business."
Plussat: "Flight was very comfortable."
Miinukset: "Nothing really. It is just hard work doing such a marathon flight."
Plussat: "Crew good. Seat better than airbus seats!"
Plussat: "Crew was great"
Plussat: "The crew did an excellent job."
Miinukset: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"
Miinukset: "Improve food Better movies"
Miinukset: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."
Plussat: "Very happy travelling with this airline"
Miinukset: "Entertainment system is way too old"
Plussat: "Nothing was amazing."
Miinukset: "Again, seats were uncomfortable and cramped."
Plussat: "The crew were very accomodating and hospitable."
Miinukset: "The food"
Miinukset: "Services can be better"
Miinukset: "Delayed, lack of information, uncomfortable seats"
Plussat: "Open bar! Drink all you can! :D"
Miinukset: "Free inflight wifi would have made the flight much more enjoyable :)"
Plussat: "My experience with the airlines was poor because I got downgraded without any explanation. Upon arriving at the airport, I kept hearing, 'just wait a second,' then, they would say, 'Im sorry.' In the end they issued a voucher to be used during a future flight, which will never be used."
Plussat: "I like the food and crew are very helpful and has a smiling face."
Plussat: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Plussat: "Surprised that for such a short flight a food snack was provided."
Miinukset: "I was not told what the food option was,it looked like a mystery meat sandwich. The stewardess face frowned the entire flight,I never wanted to ask her anything"
Plussat: "Very short flight"
Plussat: "The in-flight service is better than others."
Miinukset: "The check-in process at Heathrow is a chaos. I’m not sure who’s responsible, between the Airlines or the Airport. It sholuld arrange separate rows between those already check-in online and the others. I also saw the officials let some (1-5) group of (3-8) people each bypass the long queue, without reasons. The seat and leg space are so narrow that the direct 10+hour- flight is not so comfortable."
Plussat: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Miinukset: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
Plussat: "Aircrafts ...which are big"
Plussat: "Food ok"
Miinukset: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
Plussat: "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."
Plussat: "Excellent service everything was perfect. Want to fly again on thai."
Plussat: "Cabin crews & modern fleet."
Miinukset: "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"
Plussat: "Landed ahead of schedule. Crew was terrific"
Plussat: "Flight attendants very friendly and attentiveNothing"
Miinukset: "Air Canada cancelled the original flight and rescheduled it for one day later. This was an obvious problem since it affected other travel plans. Air Canada customer service was very poor. First agent was unhelpful, second agent better. Overall it was a pain to finally get another flight for the original day."
Plussat: "The pre-ordered seafood meal was excellent. The flight crew was very good."
Miinukset: "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed ."
Plussat: "Fairly spacious, the food was nice and we were given beverage's at a good pace."
Miinukset: "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."
Plussat: "On time"
Plussat: "Every thing"
Plussat: "Thai airway always tries to give good service."
Miinukset: "The flight was delayed 1 hour an 15 min. due to mechanical problem"
Plussat: "Flight overall was pretty good. Flight crew were very helpful!"
Miinukset: "Need to have new movies. What they have on board are movies that dates back years ago and I have seen already!"
Miinukset: "The air in the cabin was too cold during the first hour of the flight. Obviously many passengers were not comfortable and asking for blankets. Later, the crew must had adjusted the temperature and it was basically steaming hot because the it was only hot air blowing out from centralized air system. I would say, very uncomfortable during the entire flight from Bangkok to Manila."
Plussat: "Very nice crew Got free drinks and meal"
Miinukset: "Hard to see tv and watch movies with cabin lights on"
Miinukset: "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."
Plussat: "did not like anything"
Miinukset: "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
Plussat: "Food was good"
Miinukset: "Crew were not patient or too helpful."
Plussat: "I kept my appreciation of Thai friendliness easily as I flew home. I loved watching the documentary of the late king"
Miinukset: "The trip was long but that was my own issue of course"
Plussat: "Not uncomfortable"
Miinukset: "A less good selection of films than other carriers. Long wait both ends before take off and especially when alighting Cramped No toiletries No menu in advance"
Plussat: "Good friendly staff"
Plussat: "Seat was nice but it was a different plane than usual."
Miinukset: "Food was bad."
Plussat: "All personnel were excellent and very congenial and helpful in every way. It is so nice to experience full service at a time when many airline nes are cutting service."
Miinukset: "There were very few directions given for boarding so it wasn't clear when we could go on board. Food was good but a little bland. Let me say again, the service of the food was excellent and made the overall experience five-star. Thank you."
Plussat: "Nice modern plane. Toilets kept clean by staff"
Miinukset: "Kosher meals very poor"
Plussat: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Miinukset: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."
Miinukset: "Very small in the plane"
Miinukset: "not much choices in the movie selection"
Plussat: "god food and movie selection."
Miinukset: "in-flight food and beverage choices needs lot of improvement"
Plussat: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Miinukset: "Coach Seats... Seems to be getting smaller over time."
Plussat: "Entertainment, restroom facilities and toilettries"
Miinukset: "Training for flight attendants"
Miinukset: "flight delayed as usual"
Miinukset: "flight delayed as usual"
Miinukset: "short haul business class seat very uncomfortablev- flight delayed as usul"
Miinukset: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Miinukset: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"
Plussat: "Comfortable seats and entertainment"
Miinukset: "Food even for short flights"
Plussat: "Delayed. Late notification of delay. No text notification of delay."
Plussat: "seats that i selected was change when we enter the boarding gate without informing us"
Plussat: "Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie."
Miinukset: "Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila."
Miinukset: "Flight was suspended I was not notified before I went to the airport"
Miinukset: "Delay flight and slow boarding and leaving plane."
Plussat: "overall condition of plane"
Miinukset: "snack was too little"
Miinukset: "The flight was cancelled new departure time is 7:20am"
Plussat: "Cup noodles and snacks available throughout the flight."
Miinukset: "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."
Plussat: "Everything. Great staff, punctual departing yimes, good communications. I have taken many airlines and this is the best if not one of the best. Keep up the great work. Only suggestion I would say is showing what types of foods offered as special meals, menu i mean."
Miinukset: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Plussat: "Absolutely nothing"
Miinukset: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."
Plussat: "We arrived late again."
Plussat: "Short flight time"
Miinukset: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""
Plussat: "The airplane was nice and clean"
Miinukset: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Plussat: "Good food, service, and inflight entertainment."
Miinukset: "Not boarding by zone, made it disorganized and hectic."
Plussat: "Timely and professional."
Miinukset: "I would like a different food selection...."
Plussat: "Improve quality of the food."
Plussat: "More leg room bigger plane"
Miinukset: "Food and landing"
Miinukset: "Flight arrived in LA 30 minutes late. Then had to wait another 30 minutes for a gate to open. All in all, the flight arrived 1 hr late which is very inconvenient and annoying. And the crew isn't has friendly. The boarding time in Hong Kong took a very long time"
Plussat: "Seat unconfortable no legroom ."
Plussat: "service excellent"
Plussat: "comfort and service is always great on cathay pacific"
Miinukset: "bathroom were dirty"
Plussat: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Miinukset: "Nothing stood out negatively"
Plussat: "More leg room, incline on seats, blanket, pillow."
Miinukset: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Plussat: "The fight took off and landed in good time."
Miinukset: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."
Miinukset: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"
Plussat: "Quick boarding and very polite crew"
Miinukset: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."
Plussat: "Thank you for your services."
Miinukset: "same as above"
Miinukset: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."
Miinukset: "Simply excellent service"
Plussat: "Like a little private apartment, glorious."
Miinukset: "No wifi, limited mivies"
Plussat: "Overall excellent"
Miinukset: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Plussat: "great service"
Miinukset: "Seats too cram feels like sardines in a can"
Miinukset: "Cobrar 45 euros por kilo extra no es normal"
Plussat: "The seat in the economy is very comfortable. The cabin is very clean."
Older aircraft and shows visually. 2 3 2 seating in business class is not ideal not much privacy as compared to competitors
Checking in was smooth.They can offer more options for food.
Plussat: "Great aircrafts, big screens, attentive personnel"
Miinukset: "Cabin temperature too warm"
Plussat: "The food was very good and inflight entertainment was excellent."
Miinukset: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Plussat: "Crew and flight where amazing. Thank you"
Miinukset: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
Miinukset: "Food and service"
Plussat: "Smooth service"
Miinukset: "The dessert. Change it from always service mousse"
Plussat: "Best crew, clean, well maintained, good flight experience"
Miinukset: "Flight was delayed by 1:30 hrs Not much info was given"
Plussat: "The food was decent"
Miinukset: "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"
Plussat: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."
Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Miinukset: "Entertainment system not operational"
Plussat: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Miinukset: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "The entertainment system was nice, the drinks were good, and the food was OK in Economy Class"
Miinukset: "The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content."
Plussat: "Overall experience"
Plussat: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
Plussat: "Courteous staff. Comfortable plane."
Plussat: "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Miinukset: "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
Plussat: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Plussat: "Great service. Great food. Comfortable flight both ways"
Plussat: "Food, service, condition of the aircraft"
Plussat: "There was almost nobody on the flight. In flight entertainment was awesome too."
Miinukset: "My luggage arrived wet unprotected fron rain"
Miinukset: "I had an isle seat and the isles were so tiny that everytime someone walked by to use the restroom, they would wind up bumping or brushing against me..... So that woke me up about 20 times as well as the crew hitting me with the drink cart."
Plussat: "Smooth flight, comfortable seats, crew was very catering and kind"
Miinukset: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"
Plussat: "Friendly & helpful crew, very clean, spacious, great entertainment options for all ages. I would book with Turkish Airlines again!"
Plussat: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Miinukset: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Plussat: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."
Miinukset: "My tv and monitor didnot work...10 hour flight was sooo awfull,pluss i couldnt charge my phone ...When i ask to find me a seat they couldnt and i asked for upgaded seat they have seats but they are not allowed to put me there......10 hour flight I staired at the black screen tv..I paid same amount of money as theothers but got less service and crew didnt even bother the help"
Plussat: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Miinukset: "I am a pilot in uniform flying with a business class ticket and missed my next flight because I had to check my bag because it was 9 kilos. There was not one over head bin that had anything in it. No other airline that I travel on treated me like that it was humiliating and frankly never will chose Turkish again."
Plussat: "It's an international flight and they don't offer other food alternatives."
Plussat: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Plussat: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Miinukset: "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"
Plussat: "Food and tv"
Miinukset: "Crew was a little bit rude"
Plussat: "There were great entertainment options, which is really important for such a long haul flight."
Miinukset: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
Miinukset: "Outstanding customer service"
Miinukset: "Security going from venice to Istanbul then israel could have been better"
Plussat: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Miinukset: "Nothing. All good"
Miinukset: "The food is horrible"
Miinukset: "The seats were a little smaller than the usual airlines I take."
Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"
Plussat: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
Miinukset: "Crsmp seating,"
Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."