Hotellit lähellä Rejon lentoasema

Plussat: One word, Santiago! He tells you the perfect places to go, depending on what you like. He is the definition of hospitality. Always around to help but never in a ‘too much’ kind of way. Also the rooms, the location, the pool,... are pretty great. If we had more time, we would have booked some extra nights to stay at Casa del Maya. We had a great stay and we would reccomend this b&b to anyone visiting Mérida.

Plussat: Great place, very close to everything in Mérida! Very nice staff, very helpful, we had the attached house with our own kitchen and two bedrooms (beautiful upper floor master bedroom and bathroom!) and a small private pool for ourselves and really enjoyed it! Great breakfast provided in the beautiful backyard of the hotel. We made good use of the washer and dryer provided with this appartment and the owner was so extremely helpful that he provided detergent for free. Really great for families or groups!

Miinukset: The groundfloor bedroom doesn't have outside windows. The A/C is kind of hard to fine-tune so you either have the cold air blowing in your face all night long or you get too warm (depending on the season). The ground floor and upper floor are only connected with an outside staircase which makes closing all outside facing doors kind of difficult. The doors to the upper balcony also do not open from the outside, so you always have to carry the keys around if you don't want to lock yourself out. The kitchen could be better equipped.

Plussat: The swimming pool and terrace, beautiful house and super friendly staff. Lo recomiendo mucho!

Plussat: Santiago and the team were the epitome of hospitality! Generous, warm and Santiago went out of his way to make us feel at home. All of his tips on restuarants and things to see were also spot on :-)

Plussat: Very charming and nice hotel in the middle of Mérida. The staff was super friendly and helpful. Delicious, freshly prepared breakfast was served every morning. Rooms are very clean and comfortable.

Plussat: Amazing breakfast, beautiful rooms, every detail thought out. Wonderful hospitality. Santiago is an exceptional host - he gave us good tips for dinner, for shopping and organised a day trip for us. Thank you for making us so welcome. :-)

Miinukset: Everything was great!

Plussat: The staff was wonderful and the breakfast was delicious. The ambience in both the hotel and the house was perfect.

Plussat: We stayed in the room in front of the swimming pool. It was clean, the property is very nice and the breakfast is delicious. The team is very welcoming. We had a very nice stay. Thanks very much. Sarah & Florian

Plussat: Casa del Maya is charming, comfortable and well located. We were able to walk easily to many places. Breakfast was delicious and served in a lovely setting. Our host, Santiago, was extremely helpful with everything from lost luggage to shopping suggestions and just a delight to speak with. We were only supposed to stay for two nights and wound up staying for three! I highly recommend Casa del Maya and will be going back soon.

Plussat: Greeted by Jordy and Steve - they insisted on taking our bags to the room (and when we left, they insisted on taking the bags back to the front door). Rooms are newly redecorated and nicely furnished. WiFi throughout facility Breakfast is excellent. Jody makes some delicious homemade cinnamon rolls. The main dish always has some local flavor. Plenty of places to relax (siesta) in the afternoon While pool is too small to do laps, it is very clean and personal

Plussat: A hidden gem in a gem of a city. From the lovely door one could not expect the quaint gem of a place with air conditioned lovely rooms and resting places amoug the Folliage with hammocks or beneath the thatch hit. Grab a drink, honor system, take a dip and rest after the heat of the day. After taking a short walk to phenomenal local food, a walk far enough from the maddening crown that you will sleep peacefully at night. The staff is very helpful with recommendations for food , sited to see and how to get there. I can not think of a better place to stay. Breakfasts were great and if you did not like the dish just ask for a change. Overall wonderful.

Miinukset: The bugs. We talked about additional measures that might be taken to reduce the mosquitoes drawn to the beautiful folliagel

Plussat: Sara and Neil pay attention to ALL THE DETAILS. Simply put, they want to make your visit/stay the ultimate experience at The Diplomat Boutique Hotel. The lighting, the colours, the palm tree (story), in a ‘style épuré’ / hip decor; besides all it’s beauty, Sara and Neil look after there guests. They give you the ultimate insider information. Along with being the loveliest couple, Sara and Neil truly are the essence who brings glory to this special place. Serious « Les Clefs d’Or » material! (For those who know what I mean.)

Plussat: Beautiful boutique hotel, great design and amazing welcome from the owners Sara and Neil. The check-in was extremely smooth with welcome drinks and snacks as well as quick but very efficient information on things to see, restaurant suggestions... Breakfast is delicious and home made, in addition to be beautifully presented and changes every day. The swimming pool is a great plus after walking all day in the heat. We absolutely loved our stay at the Diplomat!

Miinukset: Nothing. Everything was perfect. Sara and Neil, you do an amazing job!

Plussat: beautiful place ,few rooms ,meticulous care and detail , very lovely hosts

Plussat: The hosts were wonderful The work staff also very helpful Great breakfasts daily Wonderful pool right outside my room

Miinukset: A better selection of cable TV stations would have been better for my stay

Plussat: nice et quiet. fantastic room and very nice pool. very friendly and helpful. Everything was perfect.

Plussat: My stay was amazing! Neil and Sara have given amazing attention to every detail from the moment you check in and are greeted with a cold beverage, tasty treats, and personalized recommendations for your stay. Rooms are spacious and comfortable and the decor is beautiful. When you’re done exploring Merida, the pool and courtyard provide a relaxing break. Highly recommend!

Plussat: Everything was OK; the owners of the hotel are very friendly and supportive for any kind of request (they solved a personal issue when I arrived in the hotel).

Plussat: Amazing hotel! The owners have done a fantastic job to create such a beautiful place. Everything is done with love. Breakfasts are fantastic!

Miinukset: Nothing!

Plussat: 10 minutes after we arrived, we decided to book a second night there. Neil and Sara are extremely kind and welcoming, they made us feel like home. The breakfast is perfect as well, everything is homemade. PS : Neil makes the best margaritas

Plussat: Beautiful gem in the center of Merida, wonderful and kind staff. I really enjoyed my stay. Breakfast was delicious, the room was as described and the touches of attention more than I could expect from a hotel!

Miinukset: Nothing

Plussat: The hotel and rooms are beautiful. The staff are lovely and really helpful. The pool area is a great spot for relaxing and cooling off on really hot afternoons. The Tamarind margaritas are delicious!

Plussat: Appreciated the calm and the luxury

Miinukset: Perfect could not have been better.

Plussat: Best hotel in a lonng long time.

Miinukset: nothing, I somehow pressed a wrong button.

Plussat: Spectacular hotel in all respects - luxurious rooms, stylish decor and nice staff. The pool area is amazing!

Miinukset: Nothing

Plussat: Perfect set up. Pool, rooms and breakfast area

Plussat: Very gracious & personalized service among all staff

Miinukset: Lots of mosquitoes in common areas

Plussat: Excellent stay at Lecanda. Service was exceptional, by far the best we have had in Mexico. Breakfast was delicious and the setting, design and location was such an oasis in the heart of this busy town. Highly recommend - only wish we could have stayed longer.

Plussat: Amazing, thoughtful, beautiful. Reasonable drinks. Great staff.

Miinukset: Queen beds

Plussat: Excellent in all ways the Casa Lecanda met all our expectations. The staff were engaging and helpful with advice and bookings. With a great location and good restaurants in the same street I highly recommend this property

Miinukset: Nothing

Plussat: The service and the design is excellent.

Miinukset: Everything was perfect.

Plussat: The room is absolutely charing

Miinukset: There were not a lot of people in the building, the personal there was not always very attentive (we had to look for them for breakfast etc.)

Plussat: The house is in excellent conditions , the location is ideal and the staff welcoming!

Miinukset: Nothing is amazing

Plussat: Largo spacious room, very friendly staff, excelent location!

Miinukset: A bit noisy street

Plussat: The history!

Miinukset: N/A

Plussat: - Central location - Authentic design - Very helpful staff - Well equipped - Fresh breakfast

Plussat: Behind a very unassuming front door is a wonderful hotel with everything you could want for a stay in Mérida. We had a family room, the kids loved having a bed on the mezzanine level. The breakfasts and pool were great added bonuses. The staff were lovely and were able to give us tips on the best paces to eat and where to avoid. This was a perfect for all our needs.

Plussat: The staff were very friendly & helpful. The location was great, away from the noise & bustle of the town.

Miinukset: Our bathroom facilities were upstairs, which was a nuisance during the night. There was nowhere in the hotel, apart from our room that cool to sit in. The breakfast / lounge area-was very hot to sit in !

Plussat: Beautiful courtyard hotel - traditional communal courtyard luscious and charming, elegant high rooms off the square- four poster bed and mezzanine shower and toilet. Private parking less than 50 m - cheap charge. Located just out of really busy area which suited us perfectly - only 10 minute walk to Sta Lucía. Staff fantastic - cannot praise them highly enough! Across two days different staff: made excellent restaurant recommendations, organised v reasonable laundry, organised a delicious picnic breakfast when we left early, assisted with an urgent call to England. Flexible and charming. Outdoor definitely stay here again.

Miinukset: The pool is very very small - useful for cooling down. No other criticisms.

Plussat: Interior decor and room layout is very good.

Miinukset: Not applicable

Plussat: Location, friendly, accommodating staff, location. Pool was good to cool off in advance a cervaza at end of day.

Miinukset: No tea or coffee making facilities. Bed was a bit small for 2 ppl

Plussat: Excellent location, wonderful building, room could be a bit nicer

Miinukset: The personnel was a bit reserved when we arrived, but were very nice later on

Plussat: Friendly accommodating staff. Several spoke English. History of building and city provided by staff. Excellent American coffee.

Miinukset: No snacks (chips, candy or drinks) available.

Plussat: The staff was particularly helpful and courteous. The locations also very good. My family and I really enjoyed ourselves

Plussat: Friendly staff, very good valet service for car, restaurant food good, great location very close to Palaza Major and quiet.

Miinukset: Nothing

Plussat: The family enjoyed the swimming pool and the room was comfortable. It seemed like a very secure place to stay. The location was in the older part of town but also in a very historic location.

Miinukset: Service in the restaurant was sub par. Parking was at a remote location and gaining access to our vehicle was laborious and time consuming.

Plussat: The Valet parking , great swimming pool , quiet location just steps away from the central square

Miinukset: The evening meals were poor , compared to the food a couple of blocks away.

Plussat: The staff always went above and beyond our expectations during our total 7 day stay. The location is perfect for all things “Merida”. Excellent restaurants are within walking distance and we cannot say enough about the excellent and caring staff.

Plussat: Excellent service and the food was always fresh and good!

Miinukset: Lack of choices

Plussat: The whole atmosphere of the hotel was amazing and beautiful. All the staff were excellent and attentive to our ever need and request. The location was convenient to all kinds of interesting things to do and see. Sitting outside in a small plaza on our last night, listening to very good music with a few drinks was a great way to end our stay.

Miinukset: Dinner was a bit disappointing,but, would not deter us from staying again.

Plussat: Everything was just perfect: we were on our honeymoon and it was the perfect little retreat in the heart of Merida. Staff was super nice and helpful, the room was large and clean as can be. Thank you very much for a wonderful stay!

Plussat: Historical surroundings, cool and shady in a city centre and close to all aspects of the historical visits in the city.

Plussat: Avery nice hotel . The staff was the Best I ever received.

Miinukset: Again the service. I have traveled to several countries and this was the best service. They really made one feel especial.

Plussat: Super friendly staff especially Rogetwho spoke wonderfulEnglish and was very helpful Pool area is really lovely with food and bar service as needed.

Miinukset: I wish the hotel promoted things to do in Mérida more with brochures and magazines to read Also a little bar fridge in the room would be wonderful and large jugs of water in the corridor.

Plussat: The staff were friendly and helpful. They were quick to deal with our refund when we wanted to cut our stay short. The hotel was in walking distance of the centre of Merida.

Miinukset: Our balcony door was broken and could not lock. Our room was very basic, with a terrible view of a busy road. However, the main reason we cut our stay here from 5 nights to 2 nights was the extreme noise from the road. Impossible to sleep through, even with earplugs.

Plussat: The pool was good. The rooms were comfortable and clean.

Miinukset: It was fine, although I would say standard. The hotel feels cramped but the rooms are fine. The staff a little indifferent, but not bad. Just average. There is better close by for about the same price.

Plussat: All staff was great ! Housekeeper was fantastic, kept Room spotless.

Plussat: The morning buffet is excellent - wide variety, fresh made to order omelets. great staff. great value for your money.

Miinukset: open up a little earlier, especially before leaving for an early flight.

Miinukset: Swimming was closed for cleanning

Miinukset: No hot water for shower

Plussat: The beds are very comfortable and rooms are clean. The location is great as well, you can walk easily everywhere in the historical center of Merida. This hotel has a good restaurant with the excellent breakfast.

Miinukset: Overall didn't feel like you are in 4* hotel. The property is very old and doesn't maintain good. We had cracks in the sink, the water in the shower didn't go away fast. And the most disappointed part... it was so noisy. You can hear everything from next door rooms and from the all your floor. Starting 8 am hotel staff was walking around with full volume walkie-talkies. That was really annoying. Curtains are not blackout.

Plussat: The hotel is in a great location but in my opinion it’s not a 4 star hotel, the room has no windows and it’s noisy but the bed is comfortable

Miinukset: Noise, I paid for a premium room but I was dissatisfied

Plussat: Good location, pool was nice.

Miinukset: Room was a bit dated

Plussat: The cost per night at the front desk was 50% less than what Kayak advertised. We felt ripped off. The hotel was conveniently located, and the breakfast was excellent. The parking for the hotel is 75m away on the same street. The mattresses and pillows were firm, and clean. Having not been for paying double of what the hotel cost, this would have been an excellent experience.

Miinukset: That the cost was 50% for the walk in rate.

Plussat: The staff in this hostel is really nice and helpful! The rooms are clean, facilities too. The breakfast was fantastic.

Miinukset: Mosquitos like this place, too.

Plussat: It was a bit of a walk into town but very close to the ADO bus station - approx 10 mins walk. There’s a small kitchen and a pool. The staff are very helpful and have tons of info which was great, they really help you get where you want to be

Miinukset: The room was a bit airless as only a fan on the ceiling. The breakfast was average - unless you like sugary cereal and white bread! But the fruit was good :).

Plussat: Perfect place to stay in Merida. Highly recommended!

Plussat: Great staff (thanks Joel). Outdoor pool, spacious dormitory room, comfortable shower. I will comeback

Plussat: I spent 2 nights in the hostel Ermita in nice mixed dorm for the ladies which has 2 inside bathrooms, it is spacious with 7 beds, no crowed. Place owns a nice yard with a small pool. The stuff was polite and helpful, a guy gave me good tips where to eat cheap. Is possible to leave the luggage at the reception after check out and pend some more hours around Merida. Location is near ADO Came bus station, 5-10 min walk but outside the center, some 20 min walk which is not a problem

Miinukset: Mattress was very uncomfortable. Kitchen is missing some dishes, plates and glasses are of plastics and bit damaged and dirty, not usable. Walking from the center during the night after 10 pm is bit creepy, no people outside in that area, some streets are dark but had no inconvenience.

Plussat: The place was very nice and very close to centre. Staff was always happy to help.

Miinukset: In the room for seven people were just 4 lockers.

Plussat: Breakfast was great, help yourself. Pool was fantastic on hot days. Good location near the ADO terminal and decent sized rooms

Plussat: It is calm and pretty

Miinukset: Well, I usually don't complain about hostels, as I am an experienced budget traveler and I need just a bed to sleep. Here I booked 2 nights, but I ran away after the first one. The hostel is absolutely fine, nice and calm. But there is not written anywhere that you book a room without AC. Dorm room, with 7 beds, in Merida, in August, without AC. When I came in in the evening, I thought it was a joke, there literally was no air to breath, as all windows are covered with hard curtains. And only 2 ceiling fans were on, with quite a noise. I thought they forgot to turn on the AC. And I went to ask, as two other girls from my room did. Well. The man told us that sure he can turn the AC on of everyone in the room pay extra 60$. We tried to open some windows, but that didn't help much. To sleep there was almost impossible. Next morning I left, asked for one night refund, which was refused.

Plussat: Friendly and helpful staff, luggage storage, lack of stairs

Plussat: Bed was comfy, two clean bathrooms in the dorm room. Small lockers in the room for valuables. I had a very early flight and they gave me the full buffet after asking in advance. Hammocks and the pool are always a plus.

Miinukset: no possibility to refill water bottle. The butter and jam come in those small plastic packages. They say thery are eco friendly, so I really suggest to change this and buy the food in glass jars instead and avoid the unnecessary plastic garbage. Also it would be nice if the garbage would be seperated as they do in other hostels.

Plussat: Friendly Staff

Miinukset: A slight humidity moldy smell that you get use to after a while..

Plussat: Helpful staff

Miinukset: Very noisy, poor isolation could hear the trucks and buses all night long Also drunk people shouting in the hallways after 4AM

Plussat: The location close downtown is fantastic

Miinukset: Toilet paper quality can't flush. Check in time to rigid.

Plussat: I liked the hotel itself looking as a modern European building with spacious rooms

Miinukset: The room was very noisy and I couldn't have a good sleep

Miinukset: the room was really outdated. The bathroom was dirty and stinky despite the plastic cap that was on the evacuation of the shower. The mirror was stainless and a reflecting sticker was pasted on it. Plus there was a constant noise of water flushing. No internet at all in the room

Plussat: Big rooms

Miinukset: Parking one after another- need to move other cars in order to leave Slow Wifi Location outside the „touristic Center“

Plussat: Location

Miinukset: They do not have electric Ok plug at bedroom

Plussat: Clean room, the comfortable bed, all the hotel was very good.

Miinukset: The hot water not funtion very well.

Miinukset: The outside bar, the one who makes the drinks and cocktails is really dirty, he uses a spoon to mix and put it in his mouth and then mixes again with the same spoon over ander over, 1 cocktail, he putted the spoon 3 times in his mouth, hygenes 0/10, really gross

Plussat: Location is ok, rooms are spacious, good beds and airco worked well.

Miinukset: Our room was not cleaned properly when we checked in, bed sheets and towels were not clean. There were a lot of mosquitoes in the room. The hotel is rather noisy, pool and pool area could be cleaner.

Plussat: Location was good but also played against you from the noise of the busy street

Miinukset: The bathroom had a smell to it on arrival and the AC unit was a little noisy

Plussat: The rooms are spacious and clean and well-maintained for the most part. The bathrooms were also fairly large and pretty modern. The pool was large and nice and the atmosphere around the pool and the grounds generally was a nice combination of relaxed and fun. The staff, as other commentators have noted, is superior in terms of its hopefulness in general friendliness.

Miinukset: The bathrooms could have used a towel for when you get out of the shower. Water can sometimes Splash out from under the door to the bathroom floor. Unlike at least one other comment on this page, I did not see many TV channels at all in English. The place is a little removed from downtown. It is convenient to the airport, but the actual neighborhood it's in and if you take transportation to downtown is pretty ugly.

Miinukset: Buffet area not well organized, food delayed, are was poor air conditioned, personnel rushing Bach and forth no instructions or smiles

Plussat: Everything. Mostly pool and restaurant. Very spacious room . super close to airport.

Miinukset: Go out and get a taxi outside. Whenever you ask them to get a cab/taxi for you they will charge more... We asked for one and it costs us 90 pesos and in our return we picked a random taxi and it was for 50 pesos and mentioned they normally charge 50 no matter distance. Which may not be much money but that difference increases when you have to move constantly in taxi.

Plussat: All of it .

Miinukset: -

Plussat: Close to the airport

Miinukset: Breakfast Dirty Pool Lazy Staff

Plussat: Nice room, airco and nice pool

Miinukset: - quite far from the centre, but ok if you have a car - water in the shower really smelled weird

Plussat: Swimming pool, low price

Miinukset: Small rooms - old hotel type

Plussat: The location was okay and the room was fine. I should not have stayed there longer than 1 night.

Miinukset: The room was old, the airconditioning too which caused a lot of noise. Hygiene was ok.

Plussat: - Very friendly and attentive staff. - Continental breakfast included in the room rate. - Comfortable bed. - Located pretty close to the center. - Clear documentation of the payment (receipt).

Miinukset: - sometimes quite noisy, especially in the early morning hours. - bathroom pretty small. - Airconditioning system rather noisy.

Plussat: The pool was refreshing but they were doing window repairs and that ruined it a bit

Miinukset: Old hotel, really needs to be renovated. One of the 2 elevators was always out of service. The sink was clogged and never drained. It was so old I wasn't sure if it was clean.

Plussat: The shower is incredible - the water pressure is so high and hot water is plenty.

Plussat: Air conditioning

Miinukset: Room furniture not clean ... Poor lighting.. Very plain rooms

Plussat: The location of the hotel is really good: right at downtown and at 15 minutes from the airport. The staff is quite kind, mainly in the restaurant.

Miinukset: My room was very dark, it really needed at least a desk lamp. The rooms facing the street are quite noisy.

Plussat: Staff was friendly. Rooms were clean, relative big and bright. Restaurant inside hotel. Offers breakfast. Location quiet good . 5-8 min walking to main square. 8-10 min walk to main bus stations (Ado Station).

Miinukset: The room was separate the other only for a door and the noise is so much. Is shame that the hotel rent this kind room by the excesive money.

Plussat: Very well located

Miinukset: Feels like time stand still since the 70s but not in the best kind of way..

Plussat: I liked the location.

Miinukset: Not clean as in the pictures, the room´s lights were so less on the night, the A/C was so noisy.

Plussat: Good location and good price. Big room. Quiet.

Miinukset: The room was pretty old and the bathroom old and small. Air conditionning was noisy.

Plussat: Nice terrace on the rooftop with view over the city. Good location (walking distance to city-center near airport). Rooms not too big but ok. Big parking space.

Plussat: The staff is very friendly and helpful. The hotel is very nice and it has a roof-top area from where you have have a glimpse of the city.

Miinukset: It looks better than it is, take it in mind. The rooms are old and the airco is very noisy (and also old). Value for the money is good though.

Plussat: Good location, friendly staff

Plussat: The staff was super friendly!

Miinukset: The wifi wasn't very stable. It kept on crashing or it didn't work at all in our room

Plussat: Very nice place to stay. The hotel is very close to the city centre (10min walk to the cathedral) but quite.

Miinukset: Wifi connection was not really stable but this is not really a disadvantage.

Plussat: Room is comfortable, good. Staff is very kind. Whenever i have questions, they answered kindly. And this hotel has rooftop. You can see beautiful sunset at 5-6p.m

Miinukset: It’s little far from center. But you can walk(about 15-20min) Breakfast is not tasty.

Plussat: Walking distance to city center

Plussat: The hotel is charming. The location is excellent (not too close to noisy areas but not too far from the main attractions or travel points either) and has a decent car park.

Miinukset: The food is average at best but edible. I'm only saying this because the cuisine of Yucatan region is so good that my expectations were lifted to a level that the hotel did not relatively meet.

Plussat: Staff are very friendly and helpful. Location is nice.

Plussat: I like the style of the hotel

Miinukset: Needs some renovation. A bit old for.

Plussat: Price is good, but I expected much more. The official pictures are very, very nice - good photographer, but the pics have nothing to do with what we‘ve got. WiFi worked more or less in the patio. Safe. Oxxo nearby, for everything else you need to go to the center of Merida by taxi (app. 50 pesos; wouldn’t recommend walking).

Miinukset: Rooms are supposed to have a balcony, but both rooms we got didn’t even have a window. The rooms smelled wet/ moldy. Ok, the swimming pool is cleaned every day, but I would never jump in, water seemed not ok. Besides that it’s much to small to swim in it. There’s no service at all, no bottle of water on the room(drinks or coffee can not be bought at the hotel), no fridge. Receptionist has nothing to do whole day long, but never thought about removing the trash (empty bottles etc.) from the public area in the patio.

Plussat: Great staff and good location.

Plussat: privacy

Miinukset: Not being subject to BED BUGS, FLEAS! Really A dump >>DO NOT BE DECIEVED by the photos ! The staff ( seems to be all teenagers ) are much more interested in being on line than doing more than absolutely necessary ! NO : ICE - WATER- DRINKING Glass - Stationary - ZIP , NADA ….basically you are camping out ! ….Crummy encrusted Plumbing , ( sometimes NO WATER) faucets very difficult to turn ! ( they even had neglected my $20 transport from Airport ..a BAD START ..stressful! The Coup de gras : Sitting in new lodgings COVERED in WELTS and BLISTERS ..and swollen FACE ...from two NIGHTS of agony due to UNKNOW ( BED BUGS/ FLEAS!?) AND >>GET THIS !!!....THEY were NASTY to me ( I HAD BEEN THERE A MONTH!!!!) at check out when I asked the last two nights be "COMPED" ...the "chica" at the desk copped ATITUDE and said the GM would only allow "discount" for the two HELLISH nights..( .I was so HOT AND MISERABLE I JUST DID NOT HAVE IT IN ME TO FURTHER PURSUE! ..Even my threats of writing this review DID NOTHING to AMELIORIATE the situation! STAY AWAY!!

Plussat: close to bus station.

Miinukset: So many mosquitos, broken lights, cold shower and rotten bottle water.

Plussat: The pool area is beautiful and we had a great time. The location is excellent. The rooms were large and comfortable. I've stayed there before and would definitely stay there again.

Miinukset: There's not quite enough onsite parking. The second night we had to park in the street across from the hotel. It's a safe area and there were no problems.

Plussat: Clean and large family room

Miinukset: The quality of the bathroom equipment.

Plussat: Nice place near the city center with friendly staff and comfortable beds.

Plussat: As usaul the staff is friendly and helpful. Rooms clean and kept.

Miinukset: Property needs 2 more english channels....movie and cartoons for kids. The room was filled with mosquitos. Rooms could use darker drapes or curtains because at night the light from outside is bright.

Plussat: Location.

Miinukset: Internet was slow.

Plussat: It is pretty close to the main sights in Merida and price was cheap but I am pretty sure there are other cheap hotels available which are better than this one.

Miinukset: This is the worst hotel. The rooms are big but they are gross. Everything is dirty. You do not want to use the shower it's not clean and there's mold in every corner. The beds are the worst. We got two double beds. One of them was totally run down. You were feeling each single bedspring. After the first night my back was in such pain I could hardly move. Also AC looks like it has never been cleaned. Honestly don't want to know what sort of bacteria is in the air there.. The included breakfast is 3 pieces of toast some butter and marmalade and juice OR fruits. God forbid you would take both. There is a buffet breakfast but if you book the rate including breakfast you are still not allowed there. Also no info at check in if there's a way to upgrade to some proper breakfast. The staff is super unfriendly.

Plussat: The location is good and the staff was very friendly.

Plussat: The area is nice. Good parking.

Miinukset: Our room was very used and worned down. Noise came very clearly from kids playong, screaming downstairs until 1am. Without any one said something. Our door was broken, we had to push very hard to get in and very thin as we could hear everything. The windows to the street was also thin as we could hear everything. The bed was very hard. The AC was not working well as it either got warm or cold. The room really needed some painting and a brush up. The food from the hotelrestaurant was not looking good but we only tried the continental plate wich were to bread with butter and black coffee. The pool is very small and noone said anything while young people on holiday made noise, jumped into the pool at least until 1am. The sign said 22 but no staff cared. And they even jump in with shoes and clothes for fun, no staff reacted.

Plussat: We liked it all around except the breakfast.

Miinukset: The continental breakfast was two small, very thin slices of watermelon, 2 of cantolupe, 2 of papaya and 1 small cup of coffee. Too poor.

Plussat: It's close to downtown and easy to walk there. Good location only like many cities need better sidewalk for persons in wheelchairs.

Miinukset: In the rooms there a huge step to enter to the bathrooms and it's very difficult for seniors o wheelchairs go inside. They need work in facilities for guests with special needs.

Plussat: Facilities are clean, well maintained and comfortable. Room was clean and comfortable though because of AC and closed space, was a bit stuffy.

Miinukset: Staff wasn't too accommodating. We wanted to check out a couple of hours later because of our flight and even though there weren't any ppl waiting for the room ( we had to wait in lobby) they were not willing to accommodate.

Plussat: Its perfectly located close to the shops, plazas, markets and the bigger shopping markets too. The hotel staff was super friendly, attentive and one of them suggested places to visit that are not very well known so it wasn't packed with tourists. The pool was great; nice an fresh but not too cold either. It was a little cloudy and there is some steps right in the middle of the pool that if you dont pay attention you'll stub your toes (or legs) on it, but all in all it was a great place to stay in.

Miinukset: The beds were way too hard to sleep in and room service would turn off the AC units every chance they got. They didnt like the fact that we declined room service twice in the week we were there and they still went in to clean even though I had placed the Do Not Disturb card on the door. I get that the hotel wants to be "green" or "eco-friendly" and conserve energy but it was way too hot to turn off the AC units all together; especially since we walked almost everywhere and would return hot, tired and sweaty. It's not a big issue and I didnt complain about it (it seemed petty to do so) No other complaints really other than that.

Plussat: The location was excellent as it was very close to the center and had inside parking.

Miinukset: The bathroom was extremely small, very congested, and the housekeepers were extremely noisy when cleaning.

Miinukset: The hotel rooms are quite old and not very well mantained. Bedsheeds appaered not to be changed befeore. The hotel was moskito invaded.

Plussat: The bed is very comfortable.

Miinukset: The staff is not nice, they want to charge everything as extra. People in the pool is to noisy. The A/C also makes a weird sound all the time. There is only 4 channels on the TV.

Plussat: Great staff! The open-air bar was a joy!

Miinukset: The bit about a fitness center is a lie. THERE IS NO FITNESS CENTER AT HOTEL MARIA DEL CARMEN. I was shown the sixth-floor room where the fitness center once was. That room is now completely filled with old beds and mattresses...plus two ratty, broken exercise machines.

Plussat: Very clean Hotel and comfortable beds ,The food at the hotel restaurant is wonderful and very well priced; the waiters and staff are very polite and provide excellent service .

Plussat: I liked that some staff was very friendly, specially David a waiter. He provided me and my family with a list of places to go visit. Pool was awesome! And breakfast buffet.

Miinukset: I had 2 rooms, one of the rooms the A/C gave out and they didn’t fix it ... my parents had to deal with the merida heat for at least 2 nights.

Plussat: Great Central location, close to downtown shopping and restaurants! First stayed in for 3 days and returned for another nite at end of family vacation.

Miinukset: No much I can think off other than the property needing a few minor repairs.

Miinukset: Ac unit leaking on bathroom floor making it very slippery

Plussat: Room was comfortable and price reasonable. Very close to downtown.

Plussat: Air con excellent but room was naturally cool anyway. Very clean room,sheets and bed. Nice toiletries. Right next to ADO bus station

Miinukset: Staff not very welcoming on check in. Not one smile. Decorating the hotel and painting with dust sheets draped all over stairs.Strange droning noise all night from somewhere in the building. No windows.

Plussat: My room was clean and had a king size bed. They had a nice restaurant on the premises.

Miinukset: Location could have been better, closer to the action, but it was next to the bus station.

Plussat: Continental breakfast included and the position close to ado bus. be careful that in merida there are different bus station.

Miinukset: Our room was a bunker. No windows and there was no door between room and toilet. We asked to change the room but it was no permitted by the staff.

Plussat: So close to the ADO (busses), perfect stopover on a budget. Breakfast was pretty good.

Plussat: Big room with lot of space for clothes, free water on every floor. Just round the corner from ADO bus atation.

Miinukset: Bread for breakfast everlasting sweet toast.

Plussat: The staff was always friendly and willing to help breakfast was very good

Miinukset: Wash the walls they were not disgusting just dirty

Plussat: Close to bus terminal

Miinukset: Just one outlet in room.

Plussat: Location near ADO buses. Walking distance to historic downtown

Miinukset: Water was not available 3 hours Noise from the street

Plussat: It's access to facilities at the center of town.

Miinukset: Poor WiFi connectivity.

Plussat: Staff was nice.

Miinukset: Too many mosquitoes everywhere even inside the bedroom.