Mérida hotellit lähellä Museo Fernando García Ponce-Macay

Plussat: Staff was attentive, friendly, and helpful.

Plussat: Super clean and comfy bed. Great location for restaurants and all of the squares and shopping. Felt really safe and luxurious inside the lobby area. Parking was helpful with a hire car. I’d recommend staying here to friends.

Plussat: Great property! The manager of the Hacienda VIP was fantastic. Helpful and speaking perfect English. Highly suggested it.

Plussat: Lovely quiet hotel in a perfect location to see Merida. Friendly staff who are always there to help. Free secure parking just up the road is a selling point.

Miinukset: Pool was freezing cold but refreshing nevertheless.

Plussat: Very nice place, you cannot imagine from outside

Plussat: Very clean, well kept historical mansion converted to a boutique hotel. The service is very personable and helpful.

Miinukset: Shower takes long to heat up and the bath tub is not very practical to use.

Plussat: Alberto was a super concierge and very helpful. The room was comfortable and very spacious. Lovely French press coffee and breakfast, in peaceful setting.

Miinukset: We paid about $100.00 Cdn. more per night for 3 nights using booking. com and organizing our stay in advance. In Mexico, freshly squeezed orange juice would have been nice.

Plussat: Excellent personal service. Taxi was ordered for next early morning, he was on time. A very beautiful quiet space steps from the interesting city center.

Miinukset: Peaceful and yet in the city.

Plussat: Breakfast is great! The staff very nice, and the smile of most of the reception staff is really nice. Thanks.

Miinukset: Please warm a little your pool in winter time - I like to swim and I did but so cold! brrrr especially when no sun! thanks

Plussat: Since I have a bronquitis I asked for a room where I can open a window so I don't need the A/C. I even got a room with bslcony

Miinukset: The toilet seat was loose and sliding around

Plussat: Property is Close to Historical Town

Plussat: Lovely lobby. Extensive breakfast available (go hungry, it's not the cheapest but tonnes of options and live music). Rooms were cleaned well. Complimentary water each day.

Miinukset: Issues with Wifi were not sorted out efficiently. Led to quite a bit of wasted time for me. A bit more customer focus would have been a nice touch here...

Plussat: Very clean, the staff were very helpful and friendly! Great location.

Plussat: Great location, breakfast and clean

Miinukset: Horrible lumpy pillows. I think it’s overpriced for an old hotel

Plussat: The staff was courteous, food delicious, room clean and organized. We had a wake up call and taxi when needed and to our satisfaction, it was prompt. Looking forward to another stay.

Miinukset: The only thing was that we had an early booking as in time of day and placed the tag on door for cleaning and it was forgotten.

Plussat: Good hotel just next to the main area.

Miinukset: Staff could be a bit more friendly.

Plussat: Great, helpful staff, location, building

Miinukset: Furniture and fixtures, especially in the bathroom are getting dated. Not worthy of the “boutique”appelation

Plussat: Beautiful historic hotel with friendly, old world class staff. Close to the central Plaza. I really enjoyed my stay and plan on staying again in the future.

Plussat: My 2 items back or A refund.

Miinukset: Bathroom was not clean, lot of dust and dirt, I forgot a drees and call about 2 hours feom check out and the response was that the item was not there, I am 100% sure I left it there, my friend left a bufanda also and call many times for a family nember that had just arrive to Merida to pick it up and they said was not there, how is posible that in a short period of time that desapier. Is not etical of a hotel for that to happend. I would like my 2 items back or a refund. After many calls I ask to speak to the manager and they told me instead to write an email because he was not available after having me holding the line for a long period of time.

Plussat: Location is perfect - 2 blocks from the main square (Plaza Principal). The grounds are lovely - shaded courtyard, pool. It is a historic, chArming property, but still very comfortable. Outstanding value.

Miinukset: It takes a few minutes to get hot water, a minor inconvenience only.

Plussat: Historical surroundings, cool and shady in a city centre and close to all aspects of the historical visits in the city.

Plussat: Nice staff. Bed was comfortable. Room clean and well supplied.

Miinukset: No Hot water in shower and TV remote didn’t work.

Plussat: Very centric, you can walk around with no problem. The hotel is very clean and comfortable nice swimming pool excellent breakfast.

Plussat: Hotel is very attractive with a very nice courtyard and fairly large pool. The staff are very helpful although English ability is not strong. The room was nice but furniture had seen better days.

Miinukset: Toilet flushed very erratically in our room 206.

Plussat: The only good thing about this place is the location and the Coffee Shop downstairs, that’s it.

Miinukset: Personally I didn’t have a good experience with the staff.

Plussat: Location is perfect Money exchange in the hotel

Miinukset: Room was a bit outdated, the bathroom door hasn't closed. Air condition will blow directly in your head while you're sleeping

Plussat: Location is excellent. Staff friendly and responsive. Very clean room

Miinukset: Not enough towels, had to keep asking for hand towels (only one allowed per room we were told). No tissue box, no make up mirror, had to request hair dryer. Bed was hard, linens worn but all very clean.

Miinukset: Several times no water pressure

Plussat: The staff was amazing.

Miinukset: There was no water pressure in the shower and the bed was extremely hard.

Plussat: Great location - out of the noisy center but within walking distance. Close to the main avenue and restaurants. Room is large, bed comfortable, linens good.

Plussat: The attitude of the reception personal

Miinukset: The main reasons I wouldn’t stay agin in this hotel are: 1) The personal on the weekends are only half day 2) Doesn’t have a restaurant or a bar at the hotel, only they prepare a “buffet breakfast” with few options (2 dishes and fruit) 3) they should put more attention on the accessories of the bathroom (towels) 4) The parking lot is not at the Hotel (this is a minor thing) 5) The cost benefit Ian not adecuated

Plussat: The staff and maid were great! Seriously, I never saw a maid doing her job so well and into detail!

Miinukset: Noisy stairs close to the rooms which causes a lot of noise from breakfast till evenings.

Plussat: Breakfast was awfull

Miinukset: Rooms were big and nice. Amazing value for money,

Plussat: Very nice little guest house with only 6 rooms. Rooms are really comfortable with a lot of space and nice bathrooms. Pool is still fresh beside the super hot weather which is nice in the afternoon when you need to refresh. Free parking.

Miinukset: A bit far from the city center but closed to Paseo Montejo, so depending on where you want to go, it can take you 20 min walk to the center. Also the area next to the hotel is a not super nice and close to silos where some trains stop at night (a little bit of noise some nights, but not that much)

Plussat: Place was amazing,very clean,in good location.Receptionists had brilliant english and were vert helpfull. Tasty breakfast every morning.Rooms were very spaciuos.The pool refreshing.Highly recommended!

Plussat: Style of the hotel, staff was friendly

Miinukset: The stairs are in the centre of the building & are next to every room, because of this you gets a lot of noise which also echoes.

Plussat: Very nice property. Good location and quiet. Great staff and vet comfortable beds

Plussat: Liked that a pool was available especially for the children.

Miinukset: Checking-in was a little slow but eventually we got through. We had to ask for fresh towels but they were supplied immediately. Disappointed that we could not get breakfast at the hotel on Wednesday morning.

Plussat: always like that hotel to stay cause of the staff and location

Miinukset: no dislikes it is great

Plussat: it is clean and the beds are great love the location easy walking distance

Miinukset: nil have no dislikes

Plussat: Good WiFi, nice pool, big rooms, good shower and good location.

Miinukset: Airconditioning was really loud, should be fixed. Also one of the staff members at the reception didn't care about guests, this was only one person so don't blame the whole hotel for it. They should let her explore another job without hospitality.

Plussat: More glass in the bed room no place to put soap inthe sower

Miinukset: The air condition not work fine to many noise

Plussat: Location

Miinukset: Check in time

Plussat: Good staff

Miinukset: Didn’t like the area so close to the mercado and busy, crowded streets

Plussat: Location pool cleaning

Miinukset: room view ilumination

Plussat: Good , staff speak English not bad, at least we can understand each other.

Miinukset: The airconditioner is not on the best place, it is just above the bed, the person can not sleep whole night with airconditioner, it makes the person sick. The ventilation in the bathroom is noisy

Plussat: Location

Miinukset: Buffett, room size, TV, room supplies, quietness

Plussat: Great location. Not too expensive. Big. Clean.

Plussat: This is the best location right on the Paseo in Merida

Miinukset: Electrical Outlets positioned in inconvenient locations in the room. The same is true for the on-off switches for the lights. No little fridge to keep drinks cool.

Plussat: Sure clean.

Miinukset: The fact that you could not flush toilet paper. I think this practice is unsanitary.

Plussat: Location

Miinukset: Staff, TV set, Breakfast buffet, parking lot,

Plussat: The people made a significant effort to accommodate my needs, even though only a few spoke English. However, we worked it out with my little bit of Spanish and their desire to help me. My room was thoroughly cleaned every day and the maids left cute medallions folded out of bed runners. There was a note that I should not drink the sink water, so there were 2 fresh bottles left in my room each day. And my room was very quiet, except for Saturday night, which they fore warned me about the big Irish festival down the street. I lost my mobile phone while I was there and they made a significant effort to help me find it.

Miinukset: There were minor maintenance issues like the draperies that weren't properly hooked, were hard to close. The bed was harder than I would like. There was confusion about my check in time, so when I arrived at 10:00 am, they were expecting me at 9:00 pm and I was told my room would not be ready until after 3:00 pm. I was really tired after my 15 hours of overnight travel.

Plussat: Location Stuff/prices: L

Miinukset: Poor lighting in room. Bathroom little too small Also poor lighting in bathroom burn light bulb Too much noise outside the room day and night. Unappealing cafeteria food n

Plussat: Quick and friendly staff. The price was affordable

Miinukset: The room has a strong smell of glue the first day and the sink was dirty. The bathroom flooded after every shower and there was low water pressure for hot water.

Plussat: I like the location

Miinukset: The pillows were dirty without any covering and the ac was not on a good location it was rit on our face.

Plussat: Location was close to restaurants

Miinukset: Towels had holes in them. Shower was not functioning properly.

Plussat: great value for money, good location

Miinukset: noisy street at night, difficult to sleep

Plussat: Good staff and position!

Miinukset: The room we stayed were right on the street, noise, ask for an intern room !

Plussat: Breakfast was good in their restaurant. Lovely outside area for relaxing.

Plussat: It was in the city center. I liked that there was a cafe not even two minutes from the hotel across the street. Excellent coffee and pastries. Great shopping where I got to delightfully give up my money for the cause! I loved staying there. The pool was clean. The room was clean.

Miinukset: There was only two towels (not a big deal). The hot water took for ever, about 5-10 minutes to come through. That was wasted water and I felt guilty but I really wanted the hot water.

Plussat: The location is really good so as the parking facilites. The staff was very friendly. We arrived way too early to the Hotel and they hold our luggage so we were able to walk around the city prior our room was ready

Miinukset: Both bed linnens were dirty.

Plussat: Location

Miinukset: Tight spacing around beds

Plussat: Comfy bed. Pool area nice although pool not cleaned. Good location

Miinukset: Pictures didn’t look anything like the room we were given, no safe deposit box, shower didn’t work properly, drains stank of poo, pool not cleaned.