Mérida hotellit lähellä Parque Hidalgo

Plussat: Staff was attentive, friendly, and helpful.

Plussat: Super clean and comfy bed. Great location for restaurants and all of the squares and shopping. Felt really safe and luxurious inside the lobby area. Parking was helpful with a hire car. I’d recommend staying here to friends.

Plussat: Great property! The manager of the Hacienda VIP was fantastic. Helpful and speaking perfect English. Highly suggested it.

Plussat: Lovely quiet hotel in a perfect location to see Merida. Friendly staff who are always there to help. Free secure parking just up the road is a selling point.

Miinukset: Pool was freezing cold but refreshing nevertheless.

Plussat: Very nice place, you cannot imagine from outside

Plussat: Very clean, well kept historical mansion converted to a boutique hotel. The service is very personable and helpful.

Miinukset: Shower takes long to heat up and the bath tub is not very practical to use.

Plussat: Alberto was a super concierge and very helpful. The room was comfortable and very spacious. Lovely French press coffee and breakfast, in peaceful setting.

Miinukset: We paid about $100.00 Cdn. more per night for 3 nights using booking. com and organizing our stay in advance. In Mexico, freshly squeezed orange juice would have been nice.

Plussat: Excellent personal service. Taxi was ordered for next early morning, he was on time. A very beautiful quiet space steps from the interesting city center.

Miinukset: Peaceful and yet in the city.

Plussat: Breakfast is great! The staff very nice, and the smile of most of the reception staff is really nice. Thanks.

Miinukset: Please warm a little your pool in winter time - I like to swim and I did but so cold! brrrr especially when no sun! thanks

Plussat: Since I have a bronquitis I asked for a room where I can open a window so I don't need the A/C. I even got a room with bslcony

Miinukset: The toilet seat was loose and sliding around

Plussat: Property is Close to Historical Town

Plussat: Lovely lobby. Extensive breakfast available (go hungry, it's not the cheapest but tonnes of options and live music). Rooms were cleaned well. Complimentary water each day.

Miinukset: Issues with Wifi were not sorted out efficiently. Led to quite a bit of wasted time for me. A bit more customer focus would have been a nice touch here...

Plussat: Very clean, the staff were very helpful and friendly! Great location.

Plussat: Great location, breakfast and clean

Miinukset: Horrible lumpy pillows. I think it’s overpriced for an old hotel

Plussat: The staff was courteous, food delicious, room clean and organized. We had a wake up call and taxi when needed and to our satisfaction, it was prompt. Looking forward to another stay.

Miinukset: The only thing was that we had an early booking as in time of day and placed the tag on door for cleaning and it was forgotten.

Plussat: Good hotel just next to the main area.

Miinukset: Staff could be a bit more friendly.

Plussat: Great, helpful staff, location, building

Miinukset: Furniture and fixtures, especially in the bathroom are getting dated. Not worthy of the “boutique”appelation

Plussat: Beautiful historic hotel with friendly, old world class staff. Close to the central Plaza. I really enjoyed my stay and plan on staying again in the future.

Plussat: My 2 items back or A refund.

Miinukset: Bathroom was not clean, lot of dust and dirt, I forgot a drees and call about 2 hours feom check out and the response was that the item was not there, I am 100% sure I left it there, my friend left a bufanda also and call many times for a family nember that had just arrive to Merida to pick it up and they said was not there, how is posible that in a short period of time that desapier. Is not etical of a hotel for that to happend. I would like my 2 items back or a refund. After many calls I ask to speak to the manager and they told me instead to write an email because he was not available after having me holding the line for a long period of time.

Plussat: Location is perfect - 2 blocks from the main square (Plaza Principal). The grounds are lovely - shaded courtyard, pool. It is a historic, chArming property, but still very comfortable. Outstanding value.

Miinukset: It takes a few minutes to get hot water, a minor inconvenience only.

Plussat: Historical surroundings, cool and shady in a city centre and close to all aspects of the historical visits in the city.

Plussat: Confortable

Plussat: Wonderful Breakfast Very friendly staff

Plussat: Location

Miinukset: Extremely dirty and no service at all

Plussat: Clean, new. The food was good and excellent prices

Miinukset: The A/C was to noisy and it didn't work properly

Plussat: Good location , free parking, comfortable, clean

Plussat: Location

Miinukset: Room

Plussat: Location

Miinukset: Room was kind of small

Plussat: Exceptional location, very spacious room, friendly and helpful staff.

Miinukset: The bed was very hard and the sheets felt like cardboard... Also, the maid used up all my moisturizer I left out on the counter

Plussat: The breakfast is very expensive

Miinukset: Good location.

Plussat: Avery nice hotel . The staff was the Best I ever received.

Miinukset: Again the service. I have traveled to several countries and this was the best service. They really made one feel especial.

Plussat: Location is ok, nice swimming pool, nice and clean hotel, friendly staff, free car park not too far from the hotel. Very friendly staff in the restaurant, breakfast was ok too. Staff speak good English.

Miinukset: All was ok.

Plussat: We have stayed before, last August. Friends stayed at a different Hotel but we insisted on returning to del Gobernator. Front desk staff very accommodating in getting our preferred room. The two bellmen ate EXCEPTIONAL (again)!

Miinukset: Bathroom lighting is poor. Would have preferred individual lighting over the two beds.

Plussat: Excellent location. Staff were great, went above and beyond to be helpful. Really enjoyed the pool. They kept it very clean and the area around it was pleasant. This is a well ru

Miinukset: We didn't have a small fridge in our room for keeping water and drinks cold. A coffee maker would also have been nice to have.

Plussat: The location in the center of Merida, the room had everything needed and was clean, the shower and hot water were a good surprise

Miinukset: The unfriendly reception staff, no elevator and nor help for bringing the heavy suitcases up

Miinukset: A room with an outside window

Plussat: The cost per night at the front desk was 50% less than what Kayak advertised. We felt ripped off. The hotel was conveniently located, and the breakfast was excellent. The parking for the hotel is 75m away on the same street. The mattresses and pillows were firm, and clean. Having not been for paying double of what the hotel cost, this would have been an excellent experience.

Miinukset: That the cost was 50% for the walk in rate.

Plussat: Good location, very nice staff

Miinukset: It could be cleaner

Plussat: It has parking and the room looked clean

Miinukset: Everything was old and the walls were dirty, the furniture and facilities were old and it was quite humid, in overall it is better to pay a little bit more and go to a better place

Plussat: Nice pool. Cheap stay in Merida. Parking at the hotel.

Miinukset: They overcharged us 10% (they said it was because of taxes, but even with the taxes stated on booking.com they charged more). Location is okay. 15 min walk to main square, not many restaurants close by.

Plussat: A/C in the room. Swimming pool and free parking on the property

Plussat: - spacious room - spacious shower with hot water! - great location close to the city center - reasonable price

Plussat: Powerful and quiet air conditioning

Miinukset: Bathroom needs at least a very deep clean but preferably a renovation Rest of the room not very clean either Curtain lets through lots of light

Plussat: Location pool cleaning

Miinukset: room view ilumination

Plussat: Good , staff speak English not bad, at least we can understand each other.

Miinukset: The airconditioner is not on the best place, it is just above the bed, the person can not sleep whole night with airconditioner, it makes the person sick. The ventilation in the bathroom is noisy

Plussat: Location

Miinukset: Buffett, room size, TV, room supplies, quietness

Plussat: Great location. Not too expensive. Big. Clean.

Plussat: This is the best location right on the Paseo in Merida

Miinukset: Electrical Outlets positioned in inconvenient locations in the room. The same is true for the on-off switches for the lights. No little fridge to keep drinks cool.

Plussat: Sure clean.

Miinukset: The fact that you could not flush toilet paper. I think this practice is unsanitary.

Plussat: Location

Miinukset: Staff, TV set, Breakfast buffet, parking lot,

Plussat: The people made a significant effort to accommodate my needs, even though only a few spoke English. However, we worked it out with my little bit of Spanish and their desire to help me. My room was thoroughly cleaned every day and the maids left cute medallions folded out of bed runners. There was a note that I should not drink the sink water, so there were 2 fresh bottles left in my room each day. And my room was very quiet, except for Saturday night, which they fore warned me about the big Irish festival down the street. I lost my mobile phone while I was there and they made a significant effort to help me find it.

Miinukset: There were minor maintenance issues like the draperies that weren't properly hooked, were hard to close. The bed was harder than I would like. There was confusion about my check in time, so when I arrived at 10:00 am, they were expecting me at 9:00 pm and I was told my room would not be ready until after 3:00 pm. I was really tired after my 15 hours of overnight travel.

Plussat: Location Stuff/prices: L

Miinukset: Poor lighting in room. Bathroom little too small Also poor lighting in bathroom burn light bulb Too much noise outside the room day and night. Unappealing cafeteria food n

Plussat: Quick and friendly staff. The price was affordable

Miinukset: The room has a strong smell of glue the first day and the sink was dirty. The bathroom flooded after every shower and there was low water pressure for hot water.

Plussat: I like the location

Miinukset: The pillows were dirty without any covering and the ac was not on a good location it was rit on our face.

Plussat: Location was close to restaurants

Miinukset: Towels had holes in them. Shower was not functioning properly.

Plussat: great value for money, good location

Miinukset: noisy street at night, difficult to sleep

Plussat: Good staff and position!

Miinukset: The room we stayed were right on the street, noise, ask for an intern room !

Plussat: Breakfast was good in their restaurant. Lovely outside area for relaxing.

Plussat: It was in the city center. I liked that there was a cafe not even two minutes from the hotel across the street. Excellent coffee and pastries. Great shopping where I got to delightfully give up my money for the cause! I loved staying there. The pool was clean. The room was clean.

Miinukset: There was only two towels (not a big deal). The hot water took for ever, about 5-10 minutes to come through. That was wasted water and I felt guilty but I really wanted the hot water.

Plussat: The location is really good so as the parking facilites. The staff was very friendly. We arrived way too early to the Hotel and they hold our luggage so we were able to walk around the city prior our room was ready

Miinukset: Both bed linnens were dirty.

Plussat: Location

Miinukset: Tight spacing around beds

Plussat: Comfy bed. Pool area nice although pool not cleaned. Good location

Miinukset: Pictures didn’t look anything like the room we were given, no safe deposit box, shower didn’t work properly, drains stank of poo, pool not cleaned.