Mérida hotellit lähellä Parque Hidalgo

Plussat: The hotel is great although some little details need attention like water temperature in shower was not hot enough for me and water pressure needs to be increased probably by changing the shower heads to some more efficient

Miinukset: Check in/out process was good however there were some promotional people from the hotel picking up guests to offer memberships that I found a bit annoying

Plussat: I did not eat anything from the hotel.

Miinukset: Given the price of the room, there should have been continental breakfast as well as free coffee and tea for use in the room. The 2 little coffee capsules placed n the room were not free and if used would be charged. We were given 1 bottle water in the room when in most hotels its 2. The bed was a bit hard. On the positive side, the location is great and the ambience is good.

Plussat: Nothing special, but serves its purpose. Probably renovated recently.

Miinukset: No workout equipment in the gym as shown on the pictures. The staff informed us that they currently change the setup. Okay, but why didnt the hotel management inform potential guests about it and let them decide, if they still wanna come or change their reservations accordingly??

Miinukset: The fitness center was incomplete but I later learned they are in the process of adding more equipment.

Plussat: Comfortable place with great staff. Comfortable bed. Nice neighborhood. Food it pretty good, with many choices, including good salads and vegetables. Plain yogurt and other choices in the morning. I love plain yoghurt. Plenty of fish and potatoes and other things too. Helpful concierge. The elevator is very fast and amazing! Two bottles of water included each day. I brushed my teeth with the tap water and it was ok.

Miinukset: Fitness center is poor. They only had some treadmills and 1 cross-training machine (I think that is what it is called). And free weights, but no bench. I was expecting there to be at least 1 stationery bike, but there was none. Those bikes are easier on my knees. And I was hoping for some weight machines for upper and/or lower body, but there were none. I hope someone reads this and upgrades the fitness center. It is so basic and was very disappointing. Other than that, the hotel is great.

Plussat: The hotel it is really nice, the food was excellent. The personnel super friendly and helpful.

Miinukset: The main entrance to the hotel in the shopping area smelled really bad/weird, mix between food and mold. They could invest in a deodorant system there.

Plussat: Excellent!

Miinukset: Everything.

Plussat: Reception people were really good, the club where we had our BF and coffee breaks, I would like to thank Alfonso for his hospitality and other people in the club. The atmosphere of the hotel was fantastic. Also the location was so convenient for me to go to the conference.

Plussat: All the staff was pretty nice, they make you feel at home! Just great service !

Plussat: Liked the size of room and big tv. Everything was great.

Miinukset: There really wasn't anything we didnt like.

Plussat: The staff is very polite and always with a great smail, very well trained to serve and make you welcome all the time!! Congratulations! I felt like home!

Plussat: Cleanness, tremendous structure, great service provided.

Miinukset: Location wise it was all in all okay, in a nice area. However, it was 20/30 minutes far away from the city center on foot.

Plussat: The staff and facilities, its location as well.

Plussat: attention from the waiters, despite the low variety of items, the food was good and tasty

Miinukset: low variety of food

Plussat: Good food

Miinukset: Very dated

Plussat: Location

Miinukset: No have an answer.

Plussat: Breakfast buffet, AC and wide front for car circulation

Miinukset: Reducing the pool for activities space was not a good idea!!!

Plussat: Live the friendliness of the people, the hotel beautiful!

Miinukset: Nothing

Plussat: Pool, rooms, comfy beds, flat TV pretty good size. Coffee cart in the lobby, pastries.

Miinukset: The restaurant options, spasso pizza not good.

Plussat: was good everything, the valet parking, reception, hall, room very big and comfortable, the bathroom was little bit small. the bed comfortable, light was good

Miinukset: When arrived at hotel with a mistake reservation by booking, at reception wasn't helpful, she never help me with my reservation. I don't like a room without a windows, the air condition make a lot of noise

Plussat: Everything

Miinukset: Nothing

Plussat: Beds were comfy; bell boys were good; liked pool and refreshments at entrance

Miinukset: Broken toilet; room was not made every day; front desk staff not friendly.

Plussat: It was just wonderful. Thank you.

Miinukset: Nothing

Plussat: Breakfast was awesome waiter Victor was very helpful.

Plussat: Hotel it's ok, but the price was high, I can compare with hotels in similar location even better ( more close to the centro ), and they were cheaper , and in my opinion better, however this hotel was good anyway. For me the hotel was too expensive for what you get.

Miinukset: Beds are too small, will be nice to have at least one queen bed, also there is no fridge in the room, which will be nice to have ( specially other cheaper hotels they have it ). You can smell in the room when people smoking outside , which is not great. Smell from the bathroom was not so nice too.

Plussat: Excellent location, wonderful building, room could be a bit nicer

Miinukset: The personnel was a bit reserved when we arrived, but were very nice later on

Plussat: Friendly accommodating staff. Several spoke English. History of building and city provided by staff. Excellent American coffee.

Miinukset: No snacks (chips, candy or drinks) available.

Plussat: The hotel is peaceful and quite, safe and relaxing. Resturant was great, staff was friendly and helpful, rooms were charming and comfortable.

Plussat: The staff was particularly helpful and courteous. The locations also very good. My family and I really enjoyed ourselves

Plussat: Friendly staff, very good valet service for car, restaurant food good, great location very close to Palaza Major and quiet.

Miinukset: Nothing

Plussat: The staff always went above and beyond our expectations during our total 7 day stay. The location is perfect for all things “Merida”. Excellent restaurants are within walking distance and we cannot say enough about the excellent and caring staff.

Plussat: Excellent service and the food was always fresh and good!

Miinukset: Lack of choices

Plussat: Pool,

Miinukset: Coffee 80 pesos 2 vips

Plussat: The staff at the front desk were approachable, they spoke very good English and were able to arrange a reliable taxi driver for us at the last minute to take us to a sight that we really wanted to see about an hour away from the hotel. Great location, very clean room.

Miinukset: We did not have wifi connection in our room however there was seating outside in the hallway area which had good signal. It was not much of a problem for us.

Plussat: Historical surroundings, cool and shady in a city centre and close to all aspects of the historical visits in the city.

Miinukset: the towels they werw too old

Plussat: All personal are focus to customer service

Miinukset: Excellent service, always open to help.

Plussat: Loved the location and the beds!!! Very clean and relaxing. Overall good price and good location

Miinukset: Staff was sometimes able to help with local questions at times they were clueless. Also would come back from being out to outings and our room would be hot cause housekeeping would turn off our ac.

Plussat: Very central. Staff was very friendly and helpful. Nice little pool and showers at the pool. The coffee shop next door had excellent coffee

Miinukset: Water bottles were only provided on first night - should be every day. Wifi in the room was very poor as it was at the end of the building.

Plussat: Location. Backyard. Pool.

Miinukset: Really noisy AC.

Plussat: People, they are focus to customer

Miinukset: Everting was good....

Plussat: Pool was great, location was amazing and room spacious and clean

Miinukset: The breakfast wasn’t very good and wi fi didn’t work properly in our room

Plussat: The location, perfect for us who only spent two nights in Merida. Plaza S. Lucia right across from the hotel often host events of local folk and music. Shower was hot and powerful. Kind staff. The pool area was great, clean pool and nice seating area, excellent for us traveling with a 4 year old.

Miinukset: We were put on a back room on the top floor which had ver low ceilings, the air con was too noisy to be used, there was a constant pump noise coming from the outside too and felt very claustrophobic. We got kindly moved to a different one on the second floor the following night which was a lot nicer and comfortable. Buffet breakfast only worth it if included in the room rate otherwise there are so many options all around the hotel to choose from.

Plussat: The room was nice. The bed was very comfortable. We were on the top floor at the end with a balcony view of a car wash. The staff are friendly and helpful but speak little or no English (two languages were indicated on booking.com). The location is perfect for access to eating or shops. The air conditioner worked very well.

Miinukset: We had no INTERNET in our room due to location (indicated above). Upon check-in, we were told breakfast was included in our room but refused us the next morning. Our room was located under some device that made a racket every time a room in the hotel used water (which was often).

Miinukset: Breakfast was not up to expectations

Plussat: Localisation and its quietness

Miinukset: The breakfast need to improve

Plussat: Free parking next door or on site, easy to find, short walk to center, nice pool, quick and courteous service. Informative, discount cards for restaurants, good advice. Breakfast was eggs, potatoes, beans, fruits, cereal. yogurts, toast, coffee fruit drinks (sour not juices) and more. Nice patio area, pop, beer and snack machines. Great a/c. But small bathroom, although the water was hot. Beds ok, not plush. Smoking area in parking (open area). Elevators that were fast. Lots of chairs and places to lounge.

Miinukset: For the price...nothing

Plussat: Nice patio and pool

Miinukset: Rooms were a little bit old fashioned, but still good value for money. They have also newer rooms.

Plussat: The custome service was really nice. Also, the beds were really comfortable

Miinukset: The parking spots were very tight

Plussat: The location, 10 min walking distance to the main plaza.

Miinukset: The bathroom at the hotel was disgusting it there was mildew by the sink and showers.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: I liked nothing about the place at all.

Miinukset: The hotel is on a noisy, narrow and very dirty street about 400m from the main square. The rooms are narrow and very noisy since the bathroom has only mesh windows. No words could describe how awful the breakfast is - there wasn't even any water available. And, to make matters worse, you have to eat it in the steam-room, which doubles as the hotel lobby. I asked for help from the front desk and just got sour reactions. Probably one of the most unwelcoming places I have ever stayed. My young son said that it was even worse than the worst hotel he had ever stayed in. Don't bother with this part of town. If you want to visit the plaza and cathedral, get a taxi from a hotel on Paseo de Montejo, which is a dream.

Miinukset: The breakfast was nothing to write home about

Plussat: Cleanness of it ..the atmosphere and ambiance

Miinukset: NA

Plussat: The location for the money was tremendous - the breakfast was excellent for the money - the only complaint might be the size of the coffee cups - I should have taken 2 at once!

Miinukset: Nothing