I had to use most of the towels on the first day and had them replaced. When we came back at night, they only gave us two large towels and nothing else. It doesn't seem to be a coincidence. They didn't even replace the floor mat. My girlfriend almost fell in the bathroom after she finished shower since she didn't realize how slippery the floor was and there was no floor mat. She called the front desk for towels and no one came until we checked out. I reported to the front desk again while checking out. She didn't even apologize or think it was a problem that my girlfriend almost fell. Bad experience and won't come back to Sheraton.
Pay for parking
We booked our reservations months in advance and when we got there we were told they were over booked. They made us go to another hotel 45 mins away. I was very upset and not a good way to stay a vacation.
My wife and I frequent this hotel because we know exactly what to expect. Great value, friendly staff, and very nice rooms.
Everything was actually wonderful. We got in really late and check in was very quick and easy. The staff was very helpful and nice. I would go back there without thinking twice.
Sheraton Metairie - New Orleans Hotel sijaitsee bisnesalueella, ja City Park (puisto) ja Mercedes-Benz Superdome 10 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Asiakkaiden käytössä on lentokenttäkuljetukset rajoitettuina aikoina ilmaiseksi.
Perustuu 303 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Sheraton Metairie - New Orleans Hotel on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.