Metz hotellit lähellä Arena Metz

Plussat: Really pleasant and competent reception staff

Miinukset: Filtered out with booking.com for properties with parking, but a public parking around was the only option , for about 9 extra euros. Not too far but I had issue to walk that day and I expected the parking to be much closer.

Plussat: It was a very clean and well-located hotel. The room had ample space for our 3 adults; the location is right next to the train station which is great and a short walk into the center of town.

Miinukset: One of the main reason we chose this hotel was because they had AC and when we were there it was supposed to be 39 degrees (103F). The AC in the hotel was working fine, but it didn’t work in our room. I don’t expect it to be super cold like in the US, just enough to be pleasant after walking around all day. I called down to tell them and they said they control it at the front desk so they would turn it on. I asked twice more, once before going out to find dinner and then again after getting back but unfortunately it never worked. We also asked for more pillows because there were only two but we had three people in our room (booked the room for three adults) and we were told they didn’t have any extra pillows. However, we did find some in a bench locker in the room that we didn’t realize opened. The front desk staff did not know this either?!? When checking out, that staff member was apologetic that we didn’t have AC and he was very kind. In hindsight, I should have been more adamant and asked for them to switch rooms. I think the hire overall is a great value: clean and comfortable. But do insist on better service if necessary.

Miinukset: They are not changed the mattress for 5 days! The door of toilet are very hard to open it and close it , we inform them and they do nothing! The room was very hot !

Plussat: Great staff, good rooms. Next to centre pompidou and a short walk to the historic center.

Miinukset: You can't regulate the air condition on your own but have to call the lobby. It was much too cold most of the time

Plussat: So comfy. Has air conditioning. Great location next to the station, rental cars and fabulous restaurants, the horrible museum and the awesome shopping centre. Highly recommend. Slept wonderfully. Very new hotel.

Miinukset: Nothing.

Plussat: Comfortable bed

Miinukset: During a European heatwave our room for 4 people had broken air-conditioning and windows opened onto railway tracks and platforms. Staff unhelpful, shrugged shoulders and offered a noisy fan.

Plussat: The hotel was near the station that we found great, because we took the first train to Versailles and Paris one day. If you like churches, cathedrales, art/museums, it´s a stay worth. The hotel itself is clean, tidy and everything is on the best standards. The employees are very helpful and friendly.

Miinukset: The breakfast was good, but it could have had a better selection, concerning fruits. If you weren´t one of the early birds, there wasn´t much left or the fruits seemed to old.

Plussat: Clean and up-to-date facilities. Spacious room for our kid.

Miinukset: Parking is a little bit off site (5 min walk), so do remember that it may be troublesome to load luggage.

Plussat: Lyhyt matka keskustaan ja asema aivan takana. Junien äänet eivät kuitenkaan kuuluneen lainkaan huoneeseen. Hotelli oli siisti.

Plussat: It is close to the train station. The staffs can speak English. It was quiet. I see no other positive thing.

Miinukset: If you don't wash/clean the pillows, why do you use them for all guests? The pillows (the colored ones) were quite dirty and covered by hairs of previous users of the room! The service people put these dirty pillows on the bed, ... and make them dirty too! The hairs were spread over the bed! quite disgusting! In addition, the dirty hairdryer was so close to the tap, that it was practically very difficult to use the tap.

Plussat: Very modern

Miinukset: Nothing

Plussat: Perfect situation in centre of Metz with parking facilities and easy walk to city centre. Clean hotel and friendly staff. Great breakfast.

Plussat: Parking

Miinukset: Nothing to rave about. A tad on the rough side

Plussat: Moottoripyörän sai pysäköityä hotellin valvotulle pysäkointipaikalle.

Plussat: the parking though 11 euros was excellent right behind the hotel with secure gates and door entrance into lobby

Miinukset: could have spent longer there

Plussat: Good location, own parking, comfortable rooms, all in all, we like this hotel

Miinukset: Sorry, but the breakfast selection is a little bit poor ... Unfortunately, this characterises not only this hotel, but characterises all French hotels. There are never any kind of vegetables: no tomatoes, no peppers, no onions, no cucumbers, nothing! There is scrambled egg what made from egg powder... What I hate... This is a fake scrambled egg, what is inedible! You can find cold boiled eggs... I could recommend the French hotel managers to look around at some Italian, Spanish or even Polish, Hungarian or Czech hotels and they will see immediately what a good breakfast is... And in exchange for giving us such weak breakfast, at least they do it very expensive... Never included in the room rate:( This is the truth, once again sorry ...

Plussat: Internal parking

Miinukset: Below Mercure’ standard, just one bottle of water in minibar, clogged sink. It was raining a lot and we asked an umbrella to go outside for dinner: they asked us 20€ for this!

Plussat: The receptionist was particularly helpful and we appreciated the secure parking. The close walking proximity to the Centre Pompidou as well as the centre of the city is very good.

Miinukset: A shower cap could be provided in the bathroom!

Plussat: Hotel is so central to cityNA

Miinukset: N/A

Plussat: I'm afraid the fact they kept our pre authorisation money coloured our otherwise enjoyable stay

Miinukset: The fact they kept our pre authorisation money of 550 euros.

Plussat: You get the standards and when traveling that’s great

Miinukset: The bat food at night was possibly the worst meal I’ve ever had in a hotel. Precooked and badly presented.

Plussat: Staff were excellent

Miinukset: Very run down, dated and tired.

Miinukset: It is not actually a real hotel, but a residence that has a reception that works only up to 8 of clock pm. If you arrive later or need something from the hotel you wont have any help. They ask you to call if you are arriving later than 8 o clock but the person who answers speaks very little english so its hard to communicate. On the other side, we needed a a covered parking (that is why we have chosen this place), BUT they tell you there is no way to use it iif you arrive after 8 pm, that you have to park on the street. We asked for advice about some covered parkings in the area and they said they didnt know. When we arrived, we had to call again on the phone and they give you a code to enter, and they leave the key in a safe box, for which you need another code. The process is a little chaos and the person in the telephone that gives you the code is not helpfull at all. The room is correct, but the bed is too small for 2 people. The price is too much for this kind of room and service

Plussat: view from the balcony and location

Miinukset: room was too small

Plussat: Location

Miinukset: No air condition. Difficult to sleep on a hot night

Plussat: Clean, 2 windows, a big bathroom and a small terrace

Miinukset: The parking is too small and always full

Plussat: Good parking but garage bit cramped. Difficult to manoeuvre with car larger than compact.

Miinukset: Breakfast was rather minimalistic

Plussat: Modern hotel near to the centre

Miinukset: Difficult to find hotel and parking

Plussat: Location is good, at walking distance from the old center, with the possibility to park nearby.

Miinukset: The smell in our apartment was horrific. Same for the hallways of the building. This building looks like temporary student housing that is rented out to tourists in summer - it would help if it's advertised as such. Overall not booking.com quality.

Plussat: Room was comfortable Spacious Good view.

Miinukset: Parking lot is like a maze. I was told go down once and go up twice. It was not that simple.

Plussat: The proximity to the city centre

Miinukset: The room was quite small, compared to the photos. We would prefer a room with balcony.

Plussat: Location is quite nice, main Cathedral is only 5-10 minutes walk from the hotel, even though hotel itself placed away from crowded and noisy streets. Book a parking if you are traveling by car, to avoid headaches, because the parking nearby allows you to park only for 2 hours max.

Miinukset: We were a bit disappointed that facility does not provide iron or ironing room

Plussat: Staff always willing to assist in any way. Easy access to the city center [5 minutes walk to Place Saint-Louis and 10 minutes walk to Metz Cathedral]. Very quiet room / neighborhood. The private underground parking right under the hotel was provided at very reasonable price and was very convenient for us since we were traveling by car [we had make reservation].

Miinukset: Relatively small room. However, this was not an issue comparing to the benefits, location and price of the hotel.

Plussat: Great location

Miinukset: On arrival after a long drive. The male receptionist was rather abrupt and impatient with our attempt at speaking french. Bad start to holiday.

Plussat: Great location. WiFi throughout hotel. Friendly staff.

Plussat: The location was very good. Memory foam pillows were very comfy. Overall very good value for money.

Miinukset: Breakfast could have been a bit better, it was missing some veg. Selection was very limited.

Plussat: Location is great, breakfast ok and parking easy. OK for a one night stay over during road trip.

Miinukset: Tiny beds both width and length Very small room

Plussat: Great location. Friendly staff. Rooms are compact but clean and comfortable. Perfect for an inexpensive nights stay in an ideal location

Miinukset: Bathrooms needed a little tlc. But for the price it was more than adequate.

Plussat: Professional staff, helpfull and friendly. Clean rooms, quiet arrangement.

Miinukset: For me all good.

Plussat: Location, breakfast, quiet and the staff were quite helpful

Miinukset: The size of the room

Plussat: Central location; rather small yet very modern and clean rooms that make the best of the limited space, good beds, quiet neighborhood, USB charger; wall outlets on both sides of the bed

Plussat: The hotel was very well positioned within reach of everything in Reims. The staff were exceptionally helpful, the room was very comfortable and the bathroom/shower facilities great. But best was the restaurant. The two dinners we had there were the best of our holiday. I would have no hesitation in recommending the hotel.

Plussat: Location, location, location

Miinukset: The breakfast was good, but small selection and small dining area

Plussat: Location

Miinukset: Room not what I was expecting. Definitely not as nice as shown on website,

Plussat: Very good location

Miinukset: The room was a bit small. No AC must be a problem in the hot summer month.

Plussat: This is a nice comfortable hotel. Staff are friendly and it was nice to have access to ironing facilities which are needed when travelling through multiple destinations. There are nice restaurants nearby and although the hotel is quite central the street noise is not at all noticeable

Miinukset: Plastic cups for coffee facilities in the room...

Plussat: Hiljaista

Plussat: Aamiainen oli oikein hyvä ja riittävästi vaihtoehtoja. Vastaanottossa ystävällisiä työntekijöitä ja palvelualttiutta paljon.

Miinukset: Kaupungilla oli epämääräistä porukkaa, mutta henkilökunta neuvoikin, ettei kannata mennä yksin ulos klo 20. jälkeen.

Plussat: Location

Miinukset: Old interiors in need of renovation

Plussat: Brilliant guy on reception

Plussat: Room overall was quite sufficient for a one night stay - I would not want to stay there any longer. You could see that it was an old building that was very grand and it has been renovated but without air con. Very central to the shops, cathedral and restaurants. Parking was also close by.

Miinukset: The hotel would benefit from air con in the rooms or at least provide proper fans for their guests. Whilst we were there the temperature in Metz was in the low 40's and overnight this did not drop below 35 - so sleeping was a problem. We asked for a fan which did not work very well at all. We did not take breakfast as we thought 11 Euros per person was very expensive - and there were shops along the road where you could purchase breakfast for less.

Plussat: location was great, breakfast was simple but delicious - coffee was pretty good, there was a machine and oranges to make you fresh juice which I loved

Miinukset: all good, nothing to complain about

Plussat: The location was close to everything and easy to walk around the city.

Miinukset: I overlooked the fact that this hotel doesn't have AC. It was 41 and they didn't have fans for the room. That would have been useful.