Aleksandria hotellia

Plussat: Every thing especially location and facilities nice views and nice reception

Plussat: Breakfast was top notch , Room service is great and staff hospitality is really good. Reservation office was really helpful to provide a complimentary treat for a Birthday .

Miinukset: The beach waters weren't really clean , but it goes back to the unclear waters of Alexandria , the indoor pool was under renovation .

Plussat: The beach

Miinukset: Not the standards known for the four seasons unfortunately,

Plussat: The breakfast was very delicious and various and the breakfast staff in two restaurants were great and friendly. It was great stay in beach suite the gardens like a heaven .. club car very fast service

Miinukset: Unfortunately in four seasons we find some of staff don’t respect their guests.. i faced a staff stiffness at my first day residence .. 1_ i booked a beach suite so I’m spending my vacation with informal clothes .. when i entered to Lebanese restaurant in the hotel they prevent me and my family to enter because i were wearing a slippers and shorts .. this is a FAULT they should tell me to avoid that at the next time! NOT PREVENT ME AT MY FIRST TIME IN HOTEL 2_ after that i went to mall and get some food the security prevent me to enter the food to hotel and this make me nervous until the security manager came and allowed to me 3_ at the sunset i were at swimming pool area and i were video-graphing the sunset and one of staff came to me and tell me “THE POOL OPERATIONS IS DONE” I told him I’m just recording video he said NO ! And enforced me to get out the pool area so he was very stiff with me. I called the reception and told them about that and they didn’t do anything to satisfy me except some sweets! This three situations make my day very bad Unfortunately I didn’t think to see such a situation in such a hotel FOUR SEASONS!

Plussat: Location and staff

Miinukset: Facilities were not what you would expect for the money

Plussat: The break fast is very satisfactory

Miinukset: I did not like the reception who refused to give me sea view only if i pay exxtra dollars and he given me aroom where there construction on the upper room , i was so tired then they give me on the following day seaview room but they were not friendly, what was nice from on of the managers who convinced me to satay because i insisted to checkout , iwas nervous and i forget all my cards and some euroes and egyption money they called me to collect it

Plussat: My husband and I stayed two nights for our honeymoon anniversary and it was just perfect! the breakfast buffet was the BEST I've ever had, and overlooking such stunning ocean scenery. Traditional Egyptian food items like the falafel and feteer tasted divine! (uniquely different than what we've tasted in Egypt). The infinity pool was clean, cozy and just great overall (although the glass barrier needs cleaning for more visibility). They also sent us two cakes - one for our honeymoon and one for my husband's birthday! Housekeeping checked in on us for room cleanliness and the spa experience was the best we've ever had in Egypt! Professional and timely check in and check out service. We shall be back

Miinukset: Nott

Miinukset: Bad smell of the water and the room

Plussat: Very good breakfast, lots of selections, very friendly staff (Ahmed Zaki and Nour) Ahmed at reception was also friendly

Miinukset: We had to wait for a table for breakfast, breakfast area should be expanded

Plussat: I was in the beachfront suit; I liked everything, Breakfast, Location, Friendly helpful staff, Comfort beds, cleanness and the Car parking and the ability to have my small pet.

Miinukset: The food and beverage are very expensive; however, the quality of the food is considerably

Plussat: Luxurious hotel... Friendly staff... Very rich breakfast open buffet.. I'd like to thank Ms Nesma, public relation, for her sweet gesture by celebrating our wedding anniversary by surprising us with a large cake and giving us hand to extend our stay for an extra day although the hotel is fully booked... Thank you Ms Nesma

Plussat: The location of the hotel is ideal!

Miinukset: The room was smaller than expected and especially the bathroom.

Plussat: Staff

Miinukset: No parking no pool

Plussat: Viewis excellent the old nice bilding, room is very clean

Miinukset: Nil

Plussat: Staff are amazing. The bellmen were all very helpful and genuinely wanting to help. The reception staff as well were very helpful and kind as well as the restaurant staff, especially Neaama and the breakfast team. The view is amazing, the planning of the hotel is beautiful, and the location is close to nice spots.

Miinukset: The room did not smell great. Had a problem with the toilet but the hotel sorted it out!

Plussat: Great and wonderful hotel, all services all the time was perfect

Miinukset: Nothing

Plussat: The best hotel in Alexandria, the staff are so friendly and professional.. Thanks Cecil for making our stay so special

Miinukset: Nothing

Plussat: Rooms and terace

Miinukset: Nothing

Plussat: Friendly staff. Excellent breakfast. The food quality is superior. Special thanks to all front office staff, Mr Karim the bellman, Mr Mohamed Gaber and Mr. Eid of the buffet staff and all the chefs. The housekeeping staff are doing excellent job.

Miinukset: Closing the small beach, we used to go there.

Plussat: Great place with amazing personal.... Chef really superb..

Miinukset: price... It could be bit less....

Plussat: Staff and location

Miinukset: Verrrry loud disco operates all night right next to lobby, place is essentially an old hotel - dirty, no facilities and badly in need of renovation.

Plussat: Amazing

Miinukset: Friendly staff and cleanliness

Plussat: The staff were very friendly and helpful

Miinukset: The property is big and my room was too far from the entrance. Also, I had difficulty finding transportation as the drivers could not navigate the entrance and were not allowed in to the parking lot. Getting into and out of the hotel required too much walking.

Plussat: Room space, swimming pool, restaurant setup, professional GSA staff knows to handle guests issues specially Omar and Khaled. Concierge Leader also was great he knows how to handle any problems when it comes.

Miinukset: Location on lake view not worth to pay more than pool view. Some hotel areas not used well. Need to have doorman to give more welcoming and to park your car. Also some staff need to understand English terms specially in F&B in case of guest doesn’t speak Arabic!!. Shisha was very bad and unprofessional staff was attended to serve it. Food is not bad but not good, you can say average quality. Dinner was same and didn’t have variety vs to value.

Plussat: Everything

Miinukset: Nothing

Plussat: The staff specially Tarek from the reception

Miinukset: There was no showergel and lotion in the bathroom

Plussat: The location was far from Alexandria and any activities in general.

Miinukset: There was a wedding just outside my room. It was very loud till mid night.

Plussat: Airport shuttle

Miinukset: Nothing

Plussat: Comfortable Clean Nice staff

Miinukset: Nothing Just price was too high regarding the season and weakend

Plussat: Everything is good

Miinukset: Nothing

Plussat: the size if the room

Miinukset: the staff is very poor

Plussat: the hotel is really good for relaxation

Miinukset: not too many facilities are available

Plussat: Quiet area with ok views

Plussat: Very respected staff , polite , fast . very clean rooms very nice delicious food

Miinukset: nothing

Miinukset: Hotel location, main entrance location and design, food quality & freshness.

Plussat: The hotel is clean, old, expensive. Maximum level is a 3* Hotel.

Miinukset: For a max 3* hotel, it is old and expensive.

Plussat: The staff was wonderful

Miinukset: The location far from the center,and it little bit noisey because the closer cornaich road.

Plussat: Location and friendly staff

Miinukset: Very expensive

Plussat: The view front of the sea was amazing, watching sunrise and sunset from the property was beautiful

Miinukset: Nothing actually

Miinukset: BREAKFAST WAS INCLUDED ALSO ESPRESSO MACHINE BUT ARRIVAL HOTEL STAFF SAID ONLY ROOM AND THAT'S WAS NOT TRUE. ALSO BALCONY WAS DIRTY. I LIVE CHAT AND CALLED PRICELINE 4 TIMES THEY WERE REALLY TOO BAD.

Miinukset: I am still thinking if that hotel belongs to Hilton group! Furniture, smoke, food and so many things to look at.

Plussat: Valet service was efficient.

Miinukset: Staffs of the front were very unfriendly. Pool and beach were not comfortable to enjoy. Breakfast was dull. Don't reach Hilton standard.

Plussat: Beach service was good

Miinukset: Old furniture, limited breakfast choices

Plussat: Comfortable ,clean ,location ,the view and the beach were great

Miinukset: The small pool It was crowded

Plussat: To be honest. Nothing!

Miinukset: Too expensive, I was tricked by the adverts pictures! Really not worth it.

Plussat: Staff very kindly

Miinukset: Food was only good

Miinukset: Beach was not cofortable

Plussat: Kids area New Swimming pool Party

Miinukset: Parking without charge Swimming pool is very old and small No more kids area or games

Plussat: nothing

Miinukset: everything,terrible customer service and front desk electricity was down several times they want to charge me terrible rate

Plussat: The view

Miinukset: - the room was not clean enough - i asked for iron the room service told me to put it out when you finish because they have a few numbers of irons which serving all hotel - the beach was not organized well and i have to give tips for the man who responsible to find for me chairs and table on the beach - i was have my wife and child and they put only 2 small bottles of water and when i asked for one more for my child they told me will be with extra charge - stuff was not friendly with treatment especially receptionist - I ordered breakfast in my room oriental breakfast and the fool was not tasty at all and American coffee was horrible because it seems they using tap water which had very bad taste. - finally it was first and last time for me

Plussat: The location was good and rooms were clean. Alexandrina restaurant breakfast and staff were great.

Miinukset: Sometimes housekeeping removes stuff from the bathroom and they do not replace it. not to mention that some of the housekeeping staff were aggressive and vulgar. Also the floors in our rooms were not level so it was not really comfortable walking on a tilted floors. In addition, some of my family members have discs in their backs so we requested that they find us some suitable mattress because of their health condition, but they did not have any. they ended up solving the problem by removing the whole mattress and putting some sheets and covers on the bed itself. During my stay the hotel hosted wedding events, it got pretty noisy and crowded in the lobby and nearly everywhere where you want to enjoy so quiet. last, the hotel should hand guests upon check in a list of rules and policies that guests must follow during their stay, for example times of check in and check out, dress codes for the restaurants, etc.

Plussat: The location is amazing! The place is very relaxing!

Miinukset: The checkin took some good time

Plussat: Location & facilities

Miinukset: Officers inside lift lobby

Plussat: The whole facility was clean, staff was decent and handsome

Miinukset: My Room need maintenance, the given drinking water not enough at all, you have to purchase from hotel by eight times expensive more because food and drinks not allowable to bring from outside, we need to request the service twice from the room service, the entertainment on the facility was small (swimming pool and the private beach, the private see water was not clean at all

Plussat: Location

Miinukset: Price

Plussat: Everything was more than amazing and the hotel management sent me a complimentary fruit plate which was a very nice touch. I would definitely repeat my visit.

Miinukset: Nothing to be honest.

Plussat: The stuff treatment

Miinukset: The price is too high regarding to the others hotels Car parking must be free of charge

Plussat: Staff was great

Plussat: ،The hotel rooms r big & nice. The sweming pool is great

Plussat: every think is perfect

Miinukset: non

Plussat: The breakfast location and selection was very good. I was disappointed that staff did not offer coffee or tea. (You had to fetch it !!.) The tables could have been cleared quicker.

Miinukset: Whilst the weather for two days was poor, on the day the weather was good, no sun loungers were available. Told they would be out end of April ??

Plussat: Everything is amazing

Miinukset: Was amazing

Plussat: Very helpful staff , clean bathroom, spacious rooms I really enjoyed my o

Miinukset: Breakfast was a dull for my taste not a lot of options but other than that it was a great stay

Plussat: The rooms were beautiful, clean and comfortable. The building and pool are great.

Miinukset: I had massive issues making a simple change to my booking a month before my arrival, and turned out to be a major headache up until the day before we arrived. The music was playing extremely loud late in the evening. The location is an hour from Alexandria city, it cost both too much to time and money to go to and from.

Plussat: Everything was perfect,staff,room and all the facilities

Plussat: All staff are very friendly and helpful

Miinukset: The hotel needs to be totally renovated

Plussat: Location

Miinukset: Rooo size and facilities

Plussat: The hotel is clean and beautifully furnished, and the location is in central Alexandria.

Miinukset: The food quality was poor.

Plussat: Location only

Miinukset: Lack of some services like ATM and 24 dry clean

Plussat: Only breafast view on sea

Miinukset: The room service is not good and they incrase the price and added 700 egy pound more for tex and i m arrive on 11 pm and ask late check out hotel refuse

Plussat: Location only

Miinukset: Very old...they did not even care to renew anything...bad reception, bad house keeping, bad quality of breakfast bad room service...not even worth 2 star hotel

Plussat: Location and staff

Miinukset: Food

Plussat: Everything

Miinukset: The entrance area for cars should’ve been modified to allow easy entry

Plussat: It was really an amazing experience. Such a comfortable place

Miinukset: The room has only one small window :(

Plussat: Exceptionally clean

Plussat: Location is good

Miinukset: Old style

Plussat: Friendly staff .. clean & comfort .. great view

Miinukset: A little expensive .. no bathroom robe & slippers .. no mini bar snacks .. I asked high floor it was available but they gave me in the middle

Plussat: Location.

Miinukset: Receptionist

Plussat: Furniture is really old

Plussat: Facilities in general Breakfast View Staff

Miinukset: Ac noise Kids activity with LOUD DJ NOISE

Plussat: comfort cleanliness and spacious rooms. breakfast was healthy and was included. several restaurants to dine in. They also had multiple lounges to rest.

Miinukset: I was offered a certain price during reservation on website; however, during check in, hotel indicated that price I was quoted was for egyptians only, hotel refused to honor price on website and they quoted me a new price, and had to pay more for my stay. Also Wifi was weak in rooms.

Plussat: It has good location,

Miinukset: Sea and swimming pool can be developed,

Plussat: the location is good

Miinukset: the stuff was not frindly

Plussat: Great location , excellent service and professional staff

Miinukset: None

Plussat: The breakfast was good with many varieties

Miinukset: The floor of the room was dirty, when we arrived there was no towel for the floor of the bathroom , we asked them to bring towels for the floor, the 2 large towels already present were old and dirty and they changed it with even worse towels. The refrigerator was not working and they had to change it. All this was for 2 nights!!!!

Plussat: It was very bad experience during my stay as the room was very small and the standard room View was in garbage

Miinukset: The staff attitude was good

Plussat: locationd and the staff are very friendly

Miinukset: style is very old and clean

Plussat: Momin from the breakfast staff was simply amazing! He took care of us like family. We will definitely stay here again! Thank you to Radwa and the cleaning lady. Very professional staff and nice clean rooms!

Miinukset: A kettle and nestea/coffee in the room would be better. But other otherwise everything was perfect. Double check with the hotel before you book. The taxes are not included in the price quoted by booking.com

Plussat: Staff..location

Miinukset: Nothing

Plussat: It deserve less money than the rate No ventilation No windows It is not as has been described in booking information

Plussat: The authentic classic style-Most of the staff are friendly, namely Radwa, and they gave us a rose on arrival-The view from the rooftop is amazing-location is adjacent to Raml station.

Miinukset: My only negative comment is that there is no ventilation in the elevator.It's old to be compatible with the classic style of the hotel, but it needs to be supplied with a fan.

Plussat: The most beautiful thing, together with the location, and the cleanness and the furnishing, the STAFF are all really very friendly, our Travel Companion was "Christine", who received us with her warm and friendly smile, and was a Staff in need whenever we needed.

Miinukset: Dun depend on the food in that hotel.

Plussat: Ihana kattoravintola! Loistava egyptiläinen aamiainen. Henkilökunta avuliasta. Loistava sijainti.

Miinukset: Huono Wifi.

Plussat: The staff was excellent very welcoming and smiling. The check in procedures went very smooth specially that I showed up before the expected time. Special thanks to Christin and Radwa from the Guest relation.

Plussat: The Vintage theme of the hotel is what makes it one of the best hotel in alexandria in my opinion.. everything was perfect starting from the reception staff who were very helpful and friendly and were speedy in our check in .. to the comfortable waiting salon and its amazing ceiling and the welcome gifts they gave us all was amazing .. the idea of being in a vintage elevator and the looks of the hotel were all very amazing.. although we were staying on the first floor the noise wasn’t annoying or loud.. for anyone having doubts about which rooms to stay in i would highly recommend the sea view ..nothing tops waking up to the beautiful sea of alexandria with nothing else in sight.. the bathroom was clean and the air conditioning was working well .. the food in the restaurant was beyond expectations and the breakfast buffet was small but had everything you would ever need in any buffet and the cherry on top was the view from the terrace during the breakfast .. we ordered room service for lunch and the food was amazing and delicious even the minibar prices weren’t very high...nothing was too bad to stand or even bad to look at .. its normal to have a few cracks and unpainted parts in the balconies or the doors or the balcony doors but thats normal as its an old building and right in front of the sea but the interior of the room is all updated very well.. maintenance were very helpful and fixed our room phone when they called and found no voice coming from our side within 15 mins the phone was fixed and working well.. overall i give this hotel a 9.8/10 Ive uploaded a view from the terrace but the sea view rooms were almost the same view also

Miinukset: The lack of parking spots maybe my only concern but there is valet service for those who want it and i would very much like for them to open the door on the cornishe road it would be even more magnificent and more beautiful.. And the prices paper on the minibar and the room service menu should be updated as the prices were maybe a bit older not the new ones but it was not very expensive at all

Plussat: It was so big

Miinukset: Nothing

Plussat: 1- View from roof restaurant terrace and seaview rooms id marvellous. 2- Friendliness of staff 3- Preserving the early 20th century style, antiques and original exhibits everywhere as the hotel was established 1907. 4- They dealt with the unpleasant odor I complained about last year resulting from the canavas and carpet Antiques. 5- Hotel location is centered on the corniche of Alexandria down town. 6- The hotel has ATM machine, welcome drink, 24/7 room service. 7- They partially succeeded to deal with the rooms sound isolation cuz the streets around are very noisy.

Miinukset: 0- the price you just seen in booking is less 31% than what you will really pay cuz they add taxes and service on the invoice. 1- Very very poor wifi internet connection. 2- If you have "Etisalat" mobile phone line then you wont have a good signal in your room. 3- The water pressure is weak in the toilets 4- you can keep waiting for hotwater for 10 minutes to flow through the tap specially during the night. 5- The satellite TV system is unstable, freezing and annoying 6- They do not serve complimentary water with the room! 7- There is no electrical kittle or tea or nèstacafe in the room! 8- They dont have car parking, thus parking your car there is very difficult, risky and annoying task cuz you have to find a place around the hotel in the streets to park it, while Alexandria roads are too tight, unorganized, severly crowded and the drivers in the street are not friendly and not welcoming alien car plates at all! Alexandrians hate tourists!!!

Plussat: Clean - helpful staff - nice place in the city

Miinukset: Elevators are really slow where i need to wait longer time to go to my floor - they need to develop them.

Plussat: The staff was pleasant and helpful. The restaurants at the hotel offer decent dining options (the breakfast is also nice). NEarby you have more dining options and a large supermarket, it is very useful. The private beach was also enjoyable and clean, but I agree with the other comments that it is quickly full. The room itself was nice and functional, the choice to use wood gives it a rather classic style. The bathroom was a little bit tiny but this is not a deal breaker. The view on the sea with the montazah palace on the right is a delight and gives a wonderful scenery, worth for popping the question ;)

Miinukset: Relatively poor management of the luggages when checking-in (being constantly pushed at the bottom of the line and unable to know the room number in advance).

Plussat: the view

Miinukset: very weird attitude from the staff.

Plussat: The view after I changed my room 2 times.

Miinukset: I changed my room 2 times. I had booked a room with sea view on the upper floors but got a side view low floor room . The room had a malfunctioned sink and the floor was peeled off. All the rooms stank when AC was turned off. Also breakfast was very poor. So sad!

Miinukset: I booked a sea view room and i only got a partial sea view, lower floors are too noisy, when a frd visited me in the room a manager called me in a very rude way demanding that my frd should leave and i said ok, two minutes later the manager called back saying he will call the tourists police if my frd didn’t leave immediately!!!! Also i got harassed by one of the guests in the elevator.! It was an unpleasant stay overall.

Plussat: good location hotel stuff are nice

Miinukset: facilities are old and you can see wear and tear on it pool stuff are not polit

Plussat: The location

Miinukset: Baths are very small and furniture is too old

Plussat: The service nice

Miinukset: The rooms is old

Plussat: No comments.

Miinukset: Every things were unsatisfied commidation and hospitality.

Plussat: Location

Miinukset: Old furniture

Plussat: Location

Miinukset: Nothing

Plussat: Nothing

Miinukset: Bad

Plussat: The breakfast served

Miinukset: The stuff weren't professional and the A.C. in the room wasn't working well.

Plussat: The Hotel's style is great. It has this balance between having sufficient modern facilities while keeping its heritage. The food was also delicious. The staff are mostly great, especially the house keeping.

Miinukset: Our check-in was horrible. We had to wait past check-in time and they didn't even apologise or give us our welcome drink as courtesy. The morning shift is generally horrible. Not only was this shift uncooperative, it was disqualified and charged me twice by mistake on my credit card. I was also given a room directly above the street on the first floor which was too noisy and didn't really capture the sea view I am supposed to pay for.

Plussat: Good

Miinukset: Parking

Plussat: I really love this hotel and always stay it in all my visits to Alexandria. Staff are very helpful and friendly. Rooms are spacious and clean Breakfast open buffet has a variety of options. This time they changed restaurant place from first floor to the rooftop and was really amazing to have my breakfast while having a full view of the sea

Miinukset: Nothing

Plussat: The restaurant The pianist

Miinukset: We paid for sea side view but it actually had a clothesline view!! The hotel wanted to charge us for snacks we bought from the supermarket & they found in trash!!! No parking

Plussat: It have good vibes and the staff was friendly The room was clean and I like having my breakfast in this wonderful view with music And the location and the view was great

Plussat: Very nice location and the hotel design is wonderful , breakfast very good with the sea view reception staff are very helpful and friendly

Miinukset: There is nothing but Amenities of room needs to be upgraded

Plussat: Team

Plussat: Every thing in this hotel is amazing it’s my favorite hotel ever... the front desk staff are super and the customer manager Mariana is the best of the best.. thanks for making my stay perfect stay. Much appreciated

Plussat: Breakfast at terrace

Miinukset: Room view. Bathroom

Plussat: Location is great

Miinukset: They allow guests to swim with their clothes ...not even any kind of swimming suits...This actually looks so ugly to the eye....They didn't provide kettles in rooms despite the fact that this is a 4-star hotel. This costs guests extra charges

Plussat: beach is good pool is very good food is good room is good and clean

Miinukset: people work in the restaurant tough and not friendly noise come from the next room (no sound proof between the rooms)

Plussat: The staff are friendly and the place is clean

Miinukset: The furniture is very old and should be changed There are many cats

Plussat: The staff were very friendly and helpful. Special thanks to Mr. Amro for his outstanding performance.

Miinukset: The furniture needs renovation. The restaurant was a little bit missy in the morning.

Plussat: Great location, excellent rooms, very professionally management and staff.

Miinukset: None

Plussat: the location was great , the beach and pool was great too.

Miinukset: bathrooms and balcony needs cleanup and more care.

Plussat: The view, the room, the food

Miinukset: Services were so bad, there was no iron, no kettle. When I asked for water they brought me a cup then after a while a bottle like so not ready

Plussat: The location of the hotel, pool, good breakfast. The staff apologized for what occurred several times &keep my stay in peace.a

Miinukset: On the 1st day it was supposed to enter the room at 2.00 p.m but unfortunately I was on my room at 3.30 p.m after all guests in their rooms with worthless reasons. I discovered that beds mattress haven't been changed but at night which was really disappointing.

Plussat: Staff

Miinukset: Air conditioning was broken, bathtub leaks.

Miinukset: I stayed at this hotel many times but this time because we reserve by booking the treatment is very bad

Plussat: hotel location more than good, breakfast and the staff were friendly

Plussat: nothing

Miinukset: staff,cleaning,rooms decoration,pricing & food qualityp

Plussat: Staff are very approchable and helpful

Miinukset: N/A

Plussat: Location and cleanliness

Plussat: It’s good

Miinukset: Room location

Plussat: Staff

Miinukset: Expensive

Plussat: Did not like it

Miinukset: Old room, parking is a little bit far from the hotel with no clear sign, parking is not free, air condition was not working well Does not worth the money

Plussat: Breakfast was good

Miinukset: Staff

Plussat: We Thank u

Miinukset: Nothing..

Plussat: Location and room cleaning is very good

Miinukset: Restaurant especially breakfast is very poor

Plussat: Cleaning and organized place

Miinukset: Location

Plussat: The staff is friendly and the place itself is elegant, rooms are spacious, they have within the same building nice activities like cinema, kids fun area, shopping store, food court and supermarket 

Miinukset: Very bad room view, no attention to negative reviews posted by others, pool was very dirty (was more into a lake than a swimming pool) plus every time you have to ask the receptionist to get you towels, there was no varieties at all for breakfast and the WiFi was not working during our whole stay

Plussat: Good reception and fast services however it was a high season Clean rooms Prices are ok

Miinukset: No sea view or no view at all Swimming pools are small and limited

Plussat: Every thing

Plussat: It’s in a good location

Miinukset: They need more cleanliness in the bathroom

Plussat: It was one of the best hotels I stayed in. Staff was very friendly and cooperative (Thank you Alaa!!)

Miinukset: Nothing could have been better!!

Plussat: All included the staff was so friendly

Miinukset: Nothings

Plussat: The staff was very gentle and helpful, smiling. Good location with supporting facilities for kids, pharmacy, super market,...

Plussat: Staff

Miinukset: Room facility arrangement

Plussat: Location

Miinukset: Price 3 times direct reservation from property

Plussat: - Good location in Maamora area although it doesn’t have a sea view but it’s very close to the beach and has a nice view on a large green field. - Apartment size is fair for a family with two kids. - Furniture is basic but fair and clean sheets provided for each bed.

Miinukset: - Bathroom is old and needs to be completely changed. - No (soap, toilet paper rolls and basket for dirty) in the bathroom. - Kitchen also is old and needs to be renewed. - The kitchen tools (pots and tea kettle) were NOT good to use, I prefer if it were not available than to have it with such state. - Neighbor were noisy (a group renting two apartments in the same floor) with their doors open most of the time.

Plussat: The area property in

Miinukset: There’s no room service , we played table tennis and someone just needed to sleep and we stopped playing .

Plussat: Home appliances was in good shape, AC and refrigerator was new.

Miinukset: Toilet needs extra care

Plussat: staff is good

Miinukset: A/C and refrigerator was so bad smell of restaurant was so bad

Plussat: Nothing is good , this is the worst hotel . The staff was very rude , something in the bathroom was broken and was leaking a lot of water that makes a very bad smell in the room . The food was very poor compared to the money . They have to parking and you have to pay extra fees to park your car in the street behind the rubbish in a parking that does not belong to the hotel . The lightening in the room was very low , make you feel that you are not seeing yourself well in the mirror , the room has a balcony with a rubbish view . Also the refrigerator was not working and we could not drink any cold water and even the food we had was damaged .

Miinukset: Nothing is good , this is the worst hotel . The staff was very rude , something in the bathroom was broken and was leaking a lot of water that makes a very bad smell in the room . The food was very poor compared to the money . They have to parking and you have to pay extra fees to park your car in the street behind the rubbish in a parking that does not belong to the hotel . The lightening in the room was very low , make you feel that you are not seeing yourself well in the mirror , the room has a balcony with a rubbish view . Also the refrigerator was not working and we could not drink any cold water and even the food we had was damaged .

Plussat: Nothing is good

Miinukset: The room does not have tissues, water, coffee and tea set.

Plussat: No thing

Miinukset: Everything

Plussat: I didn’t like anything about the hotel! Reviews and photos on booking.com were misleading. Highly unrecommended!

Miinukset: Cleanness, staff, location and most importantly value of money!!!

Plussat: The hotel was pretty good and very conmfortable. The location is quite amazing just a 15 min walk to the corniche . Food was amazing at the hotel

Miinukset: nothing

Plussat: Muut kaikki oli hyvaa

Miinukset: Hinta bookin ja maksa hoteissa summa on erl! Minä maksoi 250€ miksi! Bookin suma on 200$...

Miinukset: I didn't found carpet for pray

Plussat: Price

Miinukset: Very noisy in front of the souk Noise until 3am No double glass window Bathroom not very clean

Plussat: I didn't like anything at all it was horrible, I would never recommend this place to anyone

Miinukset: It was the worst hotel experience I have been through. The prices weren't clear and the staff were not friendly and uncooperative. They made me pay double the mentioned amount for my stay, room service was horrible they never clean anything.

Plussat: Location

Miinukset: Nothing

Plussat: Friendly cooperative staff, superior location, great yummy restaurant below, Fabulous sea view from balaconey, apartment facilities are great(lcd, 2 refrigerators, air conditions, fans, boiler, gas cooker)

Miinukset: Apartments need more cleaning.

Miinukset: Staff are not helpful, as the heater was not working and didn’t help to solve it, the view is a side view to the sea, not a direct view. I don’t recommend it for anyone

Plussat: Friendly staff, easy check-in process, excellent location

Miinukset: Facilities could be better, beach could be cleaner

Plussat: Staff Clean Comfortable

Plussat: I like the place and the staff were very helpful the appartment was very clean

Miinukset: I think every thing's were good

Plussat: Staff Location Clean

Miinukset: Parking availability

Plussat: View

Miinukset: Nothing

Plussat: Good location

Miinukset: Good location

Plussat: View

Miinukset: Nothing

Plussat: location

Miinukset: WC unclean (too bad), walls paints , daily room housekeeping and the elevators small and unsafe

Plussat: Staff was friendly. Beds were very comfortable. The air conditioner was super cold which was great because it was like 40C! The location was also really nice because it was easy to walk to most of the sights and the beach.

Miinukset: Bathroom was not the best. Lots of little flies all over the bathroom and very small and cramped. The breakfast while it was included in our stay was very bare bones and cold. For my money i wouldnt waste the cash on the breakfast. Everything is cheap in Egypt anyway save the money and get a good meal outside of the property

Miinukset: Wi fi is bad and there is no parking area at all

Plussat: Close to the city centre, rich breakfast; the room was wide, bright and clean.

Miinukset: Nothing

Plussat: Nouto lentokentältä

Miinukset: -

Plussat: everything is great

Plussat: Location, stuff,size of the room

Miinukset: Nothing it was as I expected..no pool

Plussat: The rooms where large amd there was a kitchen. The area was walkable.

Miinukset: We were places in a different building on the 3rd floor. The elevator didn’t feel safe so we took the stairs only to discover that there was no lights on anywhere. The view was of a brick wall. The apartment had 3 bedrooms and only 2 teacups. As a matter of fact those 2 teacups were the only items stocked in the kitchen. Not 1 plate not 1 pot. We found this odd because there was a stove and a refrigerator. The entrance to the “hotel” was in the center of a pretty dark alley way. I would never stay here again.

Plussat: highly recommended a good clean place good stuff i did not expect the comfortablity of room even the bathroom was very clean

Miinukset: i can get the room for lower price directly from inside the hotel not through booking application the shape of statue in the photo related to the church not the hotel

Plussat: The staff was very polite, the hotel was clean and the location was perfect.

Miinukset: There was no hot water which was a bit of a bummer, but otherwise nothing to complain about

Plussat: Good location, clean room,comfortable beds and good stuff

Miinukset: Nothing

Plussat: Good breakfast - many different things to try. Great view from the hotel (13th floor) overlooking the western part of Alexandria.

Miinukset: 13th floor, no escape path or emergency exit. A fire in the house would have been catastrophic. Actual room was in another building not at reception. No phone to reception available (apart from my own...).

Plussat: The colonel who is responsible about this place is a good man and he has the willing to improve & develop this place I hope that he will get the staff support thanks for him.

Miinukset: No cleaning ....!!!!!!!!!!, lazy staff and careless, very bad beach (dirty) Terrace is very narrow, furniture below average or poor , I will not comeback again to this place if they will not improve them selves and I don’t advice the other to go there for the time being. The concept of VALUE FOR MONY is not found to this place

Plussat: safety Free Parking

Miinukset: Staff Poor network coverage

Plussat: It is clean ,near to the beach ,the beach is clean

Miinukset: It is very noisy , it’s balcony is very very small and it is non refundable and we reserved for a high price when we went prices were markedly lower and we did not take the difference

Plussat: The staff were friendly and helpful, The apartment contained all what you need except iron Value for the money

Miinukset: The apartment balcony was very small and attached to the bedroom

Plussat: Perfect location Very clean Helpful staff Amazing sea view

Plussat: Good location and clean apartments

Miinukset: Staff are very rude

Plussat: Not all flats same view as booking picture jusy 3 rooms is same view

Plussat: Nothing

Miinukset: No electricity outputs anywhere on the walls. Very big furniture in a very small apartment. Looks really ugly from inside. Very small balcony.

Plussat: The apartment is clean , well equipped and has everything you need for your stay , staff is welcoming and cooperative , i so enjoyed my stay

Plussat: Staff was cooperative, there was a place for parking my car

Miinukset: Windows could not firmly closed so the bedroom was dusty and windy.