The Westin Santa Fe, Mexico City

The staff at the hotel were all very friendly and helpful, decor was nice, and I enjoyed sitting outside at the main level's restaurant/bar while having lunch and working. I loved that it's located right by a Siclo (spin studio) and Commando (bootcamp). Lots of stores nearby- I forgot my computer power adapter and was able to pick one up for my mac within minutes.

You can hear anything and everything from your room- you have to hope your neighbor doesn't sneeze or it'll wake you up. Food in the lobby's restaurant was terrible and I found a hair in my pizza. I didn't say anything because I had already eaten a lot of it and couldn't be bothered to raise the issue. Water pressure was terrible in my bathroom. When I wanted drinking water last night (beyond the two complementary bottles they did leave in my room each day), I called the front desk to ask if I could drink the water from the tap or if I needed to go get water from the lobby. They said they'd send up bottles of water. I waited around 20 minutes and then finally just went downstairs to get the water myself. I also needed toothpaste, which they don't have behind the desk. I recommend having simple things like this at the desk, rather than suggesting they can send things to the room. Sending to the room is a process and takes time. Hotels like this should just focus on getting things done rather than creating extra steps.