Midvale hotellia

Plussat: The hotel staff were great! The room was super clean and better than we anticipated, especially since we had a full kitchenette. The continental breakfast was delicious. We very much enjoyed our stay at the Staybridge and would stay there again!

Plussat: The room was awesome. Way more then I expected, it was huge. Just like an apartment. Fridge, stove, sink separate bathroom. Very clean

Miinukset: I had to leave the next day was my only complaint lol.

Plussat: Breakfast was great and they had Diet Coke on tap

Plussat: Checkout process rushed

Plussat: Breakfast

Miinukset: Elevators need cleaned

Plussat: Great location: close to I-15, lots of restaurants in walking distance. Newer hotel so everything is still in great condition. I even liked the toiletries: shampoo/conditioner/soap/lotion, which is rare. Great food amenities.

Miinukset: My only suggestion is to keep the Coke soda fountain open 24 hrs/7 days a week. HUGE incentive to stay!!! Honestly, if that info was on the website and it was choosing between 2 hotels, I'd choose the complimentary Diet Coke. :)

Plussat: Dog friendly

Miinukset: Outside pool & Sauna - uncomfortable to use in cold weather

Plussat: The rooms were extra large had a king size bed bathroom was big everything with you You would want in a room is already there absolutely loved it

Miinukset: Didn’t like the waffles they didn’t get cooked through everything else was good

Plussat: Staff was fairly friendly.

Miinukset: Not very clean.

Plussat: Expected payment.via Pay Pal. They did not take Pay Pal so I paid with a credit card. No big deal but disappointed. Anticipated 6 month zero interest payment plan but had to pay all on next credit card billing. In Murray for son’s medical emergency. I’m retired and 6 month zero interest is easy on limited cash flow.

Plussat: Nicest hotel I've ever been in. I can not think of one thing lacking!!! It was beautiful. Staff was GREAT, FRIENDLY, AND VERY COURTEOUS!!!!

Plussat: I loved that there was a washer and dryer for free. The free breakfast was a nice touch, although it was not spectacular. The room was pretty big and clean.

Miinukset: I can't think of one thing that I didn't like.

Plussat: This hotel was perfect! Couldn't have been better!!! Great staff, clean, perfect location - we'll be back! Thank you!

Miinukset: nothing

Plussat: Location, room, and staff were excellent.

Plussat: The Hotel was on the south part of Salt Lake City. It was very clean and good as expected. I would reserve Holiday Inn Express in the future, too.

Plussat: Staff and location

Miinukset: Everything was great.

Plussat: Friendly staff convenient location clean facilities

Miinukset: I paid for a king spa suite. They did not have the room I PAID for when I got there. They charged my card twice!. They put me in a 'spa room' that had been taken off the 'list' because it was being maintained for someone smoking in the room. Leaving my clothes smelling like smoke and aggravating my sinus. There was no chair becaise the previous guestswho smoked in the room, had broken the chair also. This room should not have been given to me. Overall the communication between this site and the hotel obviously was not clear. Leaving the room I paid for, booked to someone else. This has been more of a pain than it was worth. Also my card was charged for more than my agreed ammount of $127. They charged 140.... TWICE! Overall highly unlikely I'll use this site again for my hotel booking. Very unsatisfied.

Plussat: Very new clean and polite staff.

Plussat: Very nice hotel with large clean rooms. Price rather high but excellent accommodations and excellent breakfast.

Miinukset: Price a little high.

Plussat: The hotel was quite and not overly crowded.

Plussat: Ashley and Rick at the front deck are just wonderful... so helpful, kind and caring. Edith in the breakfast area is a delight! She keeps the place immaculate and works very hard to make all the guests feel satisfied. I was extremely impressed with me room and overall cleanliness of the entire place.

Plussat: Room size, with a sitting area; comfy bed; excellent breakfast; friendly and accomodating staff

Plussat: Clean

Miinukset: Air conditioner in room was very noisy. It was hard to sleep.

Plussat: Room was clean, temperature control worked as expected.

Miinukset: The breakfast was late, it seemed the front desk person had to make and serve the breakfast. Pool was closed. Need to hire more staff.

Plussat: Breakfast was excellent!

Miinukset: The shower took a long time to warm up.

Plussat: Bed was comfortable. Hotel was clean and quiet

Miinukset: generally I get upgraded to a business suite or offered an upgrade, not at this location.

Plussat: Great rooms!!!

Miinukset: The pool area is quite small

Miinukset: The sheets were itchy and my bath towels were dirty with stains when I unfolded them to use them and there was hair in my shower.

Miinukset: The suites are really small nothing like the pictures and there was no fire place or patio. I paid for 2 nights with these features also there was no DVD player that too was supposed to be included with my purchase.

Plussat: I have stayed at this hotel since it opened 20+ years ago. It has been updated several times over the years. It is very convenient for skiing and is located near multiple good restaurants. It feels like my home away from home!

Miinukset: No.

Plussat: Breakfast was great.

Miinukset: NA

Plussat: Location was great!

Miinukset: Bathroom very run down, stove didn't work needs to be updated!

Miinukset: The bathroom was not clean and the heat did not work

Plussat: Clean, good staff, great breakfast/reception

Miinukset: One day there were a bunch of screaming kids in the pool

Plussat: Spacious room, super clean, nice facility, good breakfast, friendly staff. Best value for money!

Miinukset: a little bit away from downtown but no problem for us

Plussat: The large room (2 rooms with a living area)

Plussat: We liked that the room was large and there was a kitchen. We were able to stay in the bedroom and our daughter was able to use the pullout couch as her own room as well!

Miinukset: Our room smelled funny when we walked in :(

Plussat: We had an event at The Union Tavern that’s next door to the hotel so it was the perfect location for us.

Miinukset: There was a dirty washcloth left in the bathroom which is gross, but other than that it was really nice.

Plussat: Great staff, amazing breakfast!

Miinukset: It is older, so the room didn't seem as clean, mostly just because of the wear and tear.

Plussat: IT WAS CLEAN AND COMFORTABLE HOTEL

Miinukset: STARTING TO SHOW IT AGE.

Plussat: Staff is always very friendly

Miinukset: Didn't know there were visiting hours. Family could not visit after a certain time.

Plussat: Clean, updated rooms. Staff was very helpful.

Miinukset: No

Plussat: Friendly service

Plussat: Clean facility, friendly staff, nice breakfast

Plussat: Near highway exit

Miinukset: Not in the best part of town.

Plussat: It was right off the freeway so fairly accessible to things. Free cable and WiFi.

Miinukset: It was way overpriced, in a sketchy part of town, the beds were double beds not even queen beds, everything was old and not clean, the free breakfast was very limited and the breakfast area was very cramped, very outdated, very thin walls and doors.

Plussat: Was over all good

Plussat: Excellent location within walking distance to ski bus stop/light rail station. Also lots of restaurants around. Hot tub and pool were nice to relax in. Laundry on site.

Miinukset: Breakfast could be improved with some scrambled eggs and a bit more variety. Bums in the area.

Plussat: Bed was comfortable, room was clean and quiet. Staff were awesome

Plussat: A fridge and microwave would make the room perfect

Plussat: The room and hot tub

Miinukset: No

Plussat: Quick service comfy bed good coffee

Miinukset: Bath tub isnt deep enough

Plussat: Convenient location near our mother's senior living.

Miinukset: They insisted on using driver's license scan for check in. When their scan came up with a name other than mine, but with my address, they were unable to change it! This immediately caused distress because I worried the entire visit about identity theft. When I tried to log into the hotel internet, it wouldn't work with their required name, email address, & phone number system. When I raised the issue with the front desk, they said I had to use the person's name that their system said was mine (not my own name), with my email & phone#! I tried this, & it worked for a little bit, but then my I-phone refused to allow access to the internet with a message that said there was a chance my identity was stolen! After we left the hotel, the internet on my phone worked again without another message regarding identity theft. As soon as I got home I went to the Motor Vehicle office who checked my driver's license three different ways. They said the driver's license was fine, and that there had to be a reading error in the hotel system. I also checked my credit card statements. This whole situation was very distressing & still is. In addition to the driver license, registration, & internet debacle, the first room they gave us had the water turned off to the bathroom sink. When we called down to the front desk, they said yes there was a leak, so the water was shut off. The front desk person did not offer us another room. The next morning we asked for another room. This room had a functional sink, but was very stinky from some previous guest smoking. We left the window open all day for two days. It never got better.

Plussat: I was displaced, and really upset when I checked in. Tiffany was a delight, she was consoling, caring, and extremely helpful to me. I am a customer service professional, and must say I felt extremely valued. Both Tiffany and Chelsea made me feel very much at home during my stay. These girls represent the kind souls of the world, and I am truly grateful they were there...

Plussat: it is in a good location

Miinukset: the room Had a bad smell from who ever cooked before me, was not present

Plussat: Room clean and organized

Miinukset: Keep up the excellent work

Plussat: Best experience always friendly staff and very efficient

Miinukset: Everything is perfect I stay in this hotel twice a week

Plussat: The staff was friendly.

Miinukset: We were without running water for several hours and as a result we were late for an engagement.

Plussat: Everything was perfect

Miinukset: The location

Plussat: The staff quickly responded to an issue I had with my first room. It made me a person who will return to this hotel again.

Plussat: Very nice service

Miinukset: Everything

Plussat: Very nice staffs always fast and friendly

Miinukset: Service was good and the room clean and organize

Plussat: Staff members so friendly

Miinukset: The area

Plussat: View and location

Miinukset: The rooms were dirty and bugs everywhere. Rooms way over priced for what they offer and their condition.

Plussat: Staff is friendly and accommodating.

Miinukset: I expected nothing, yet somehow I was still disappointed. While the location is easy to get to and from, especially if you’re looking for a reasonably priced place to stay to get to the ski areas, the neighborhood itself is terrible. Right across the street from the hotel is a shady parking lot with a bunch of beat-up cars and overflowing trash cans. Being there makes you uncomfortable, and I wouldn’t even walk to the nearby McDonald’s. The room was dated and dirty, with random spots on the walls (how did they even get there?), and a bunch of hair all over the bathroom and floors. For some reason the heater is located near the ceiling, so it took us almost a full day to heat the room so that the floors were not cold. No shampoo, conditioner and hair dryer provided. We stayed at a Motel 6 in a different location right before this one, and they provided all these things. Complimentary coffee is horrible. I’d advise to stay elsewhere if you can. We stayed here because of the pets stay free policy, but next time I’d just rather pay more somewhere else.

Plussat: The staff was amazing anything I needed they was right there

Plussat: Mickey, Dennis, Zoeand & Hunter are great. (Staff) maintenance/Housekeeping also.

Miinukset: Noisy, being asked for $$ by street people

Plussat: Clean towels. Friendly staff

Miinukset: Too much noise outside. Pet not on a leash.

Plussat: The price $50.00 + tax

Miinukset: I booked a smoking Room when I got there didn't get a smoking Room but got a Room that smell like cigarets that I did not get to smoke in.

Plussat: Location of hotel was good. Also the location of room was great.

Miinukset: The hotel no longer offers late checkout and would have been nice to have extra 30+ minutes as we woke up late.

Plussat: Price was great

Miinukset: Staff was a bit rude

Plussat: The staff is my favorite. They are friendly and professional

Miinukset: No

Plussat: Very clean room. Everything worked. Friendly office staff.

Plussat: Nothing

Miinukset: Horrible smell in the room Dirty beds Dirty floors

Plussat: Staff

Miinukset: Noise from road .. No guide...or channe id

Plussat: Beds comfortable, coffee good

Miinukset: Room was filthy, lights burned out in bathroom & not replaced, breakfast food was the worst I've encountered.

Plussat: Everything

Miinukset: Nothing

Miinukset: Staff

Plussat: Friendly and helpful desk clerk

Miinukset: hotel room had a dirty scent. Being a plumber, the smell was coming from the bathroom sink, probably from hair and grime in the drain pipe. The breakfast was awful. . instant coffee, poorly cooked sausage, waffle mix was bad.

Plussat: Breakfast good. Clean,, nice beds.

Miinukset: Carpets were very stained and dirty. Windows dirty. Walls dusty. Only one small roll toilet paper. Walls chipped and in need of painting. When asked to change rooms where air conditioner didn't rattle, not treated so well by staff. No way 3 stars!

Miinukset: We checked in about 5 pm and our room was freezing 43 degrees. We had to leave because it was so cold and it was taking forever to even feel any heat. When we came back it was warmer but the bed and bathroom were still cold. The blankets were thin.

Miinukset: The fact that I reserved a suite and was told since it was the last one if I wanted it I would have to pay 30.00 more than what I reserved on booking.com

Miinukset: Breakfast was bad

Plussat: Comfortable bed.

Miinukset: Room was not addressed till late afternoon. Hall ways were dirty and never Vacuumed. Coffee was horrible...instant coffee dispenser. Bagels were so old they were stale. The bread was okay. Staff was always on the sofas asleep or playing on their phones

Plussat: Very good room at very reasonable price. Less than a block to a very well priced diner with excellent food and service called Midvale Miners Cafe.

Plussat: The room was very comfortable and roomy. There's an array of restaurants and shopping centers within walking distance. Our take public light rail that's located only 100 ft from hotel to any part of Utah. Highly recommended!

Plussat: The staff was friendly and helpful, the room was comfortable and clean, and the location was good for getting to the ski resorts. The continental breakfast was decent as well.

Miinukset: Nothing

Plussat: My husband likes motel waffles and there were waffles so--breakfast was good! Loved the Wienerschnitzel across the street. Also, there were lots of other restaurants nearby. Not located near a freeway so it was quiet--always a plus. Liked the 12:00pm check-out time.

Plussat: Inexpensive motel, 30 minutes from resorts. I will use Super 8 again next time I visit

Miinukset: There was no bacon or hot eggs, but the continental breakfast had a lot of other breakfast foods.

Plussat: Everything was fine I’ll be back

Plussat: The hotel made us leave after the first night stating that we had not paid. They then proceeded to charge my credit card for the night we stayed.

Miinukset: Staff

Plussat: Clean and comfortable

Miinukset: I didn’t like the glow from the LED bulbs in my room. It was a bluish glow that was cold and made everything look sickly. They make LED bulb that give off a warmer light now.

Plussat: Location close to food, and activities.

Miinukset: Staff were arguing upon my arrival at front desk. Very unclean hotel, carpets are almost black due to lack of cleaning. Smells of cigarettes, even though advertised as non smoking hotel.

Plussat: They are so nice and it's super quiet

Miinukset: The maids were so loud and swearing

Miinukset: Gave away our 2-bed reserved room to someone else, gave us a nasty 1-bed room that was FILTHY

Plussat: Convenient location.

Miinukset: Facility is generally getting run down. Breakfast was ok but nothing great. Generally not up to Super 8 standards.

Plussat: All

Miinukset: Nothing

Plussat: I liked the location. It was right across the street from where my son lives.

Miinukset: It would help me and all customers to know a specific amount that the hotel wants to hold as a deposit. The amount was much higher than expected. If I would have known what the expectation was, I would have been better prepared.

Miinukset: This hotel was simply not worth the price. We had a dreadful experience with people outside the room, a lack of cleanliness, rude staff, and a general lack of attention to good standards.

Plussat: EVERYTHING ABOUT IT WAS PERFECT. IT WAS CLEAN. VERY ROOMY. AND THE STAFF IS EXCELLENT

Miinukset: THERE WASNT ANYTHING THAT I DIDNT LIKE. EVERYTHING WAS PERFECT. THE ONLY PROBLEM WAS WITH BOOKING.COM AND PAYMENT

Plussat: 1.5 star, NOT 3 star as advertised

Plussat: having a great stay here at the hotel. the staff is very friendly and help out as much as they can and really its spacious and its really awesome pricing for the things that come in the room. I also feel very safe here as well.

Miinukset: The receptionist charge me $10 for breakfast because my boyfriend took the breakfast to our room. The room was dirty (walls/ bathroom) I wouldn't recommend this place at all!! This place is very deceiving.

Plussat: Location

Miinukset: Nasty

Plussat: Location easy to access

Plussat: I did not like anything about the hotel, total dump not even worth $--- a night should be rated as one star hotel or less.

Miinukset: To many to list, owner wanted to see the credit card I used I have like 7 cards never had that happen before. Steel door for the room full of dents like someone wanted to escape, smelly pillows.

Plussat: Convenient location for unexpected layover

Plussat: Nothing at all !!!! Actually I would like a refund!!!!

Miinukset: Pizza delivery. Places would not delivery there due to drivers getting robbed

Plussat: the location

Miinukset: the room had loud noises coming out of the walls that woke use up. the breakfast room was dorty, the bathroom looked like it had black mold on the floor. there was no phone, no clock and the T.V. had no reception. Only one of the employees even tried to help us.

Plussat: Helpful with parking our truck and horse trailer.

Miinukset: Old, run down, not maintained well. Very limited breakfast.

Plussat: Nothing

Miinukset: A lot. Rude staff. Room does not have necessity. I had to push the door hard to get in because of the rug.

Plussat: Nothing we left after 15 minutes because it stunk very badly and the sheets were dirty

Miinukset: Everything I was told to call you to get a refund and then when I did and you called the hotel they said they couldn't even though I went somewhere else because if there lack of cleanliness and respect

Plussat: Easy access

Miinukset: Management doesn't respect women, in the middle of a remodel and they are renting unfinished rooms. They look for every reason to charge extra to the point we couldn't be comfortable for fear of leaving something dirty.

Plussat: Wanted to sleep in. I did not have breakfast In the location I wanted. Better than I remember the last time I stayed 3 yrs ago. I am very exhausted and needed to rest. It was very quiet and I was not disturbed by noise from outside or people walking past in the hall. I was able to get a good night sleep. I am staying another night to get more rest.

Miinukset: I have sciatica and in pain. I requested a room on the 1st floor. I was put in a room on 2nd floor towards the back. I am a single elderly disabled woman. Was a little apprehensive about being in the back. Plus being in pain from my sciatica I had to walk upstairs and past 4 other rooms to get to my room w/belongings 3 x's to carry as little as possible to make it easier to carry. Still I had a good stay. I needed to rest and I was able to get a good nite sleep. I am staying another nite.

Plussat: Close to where I needed to go. Close to the freeway. Good bed and temp control worked well.

Miinukset: Breakfast was very sparse. Needed more variety. Room it was in was VERY sterile.

Plussat: Very nice staff members

Miinukset: Enjoyed the stay very much.

Plussat: The room was remodeled.

Miinukset: Bad area and did not feel safe, mattress was a bit stiff, and some stains in bathroom.

Plussat: The place is completley renovated so it was like going into a new facility We liked the mirror over the sink so much we are going to get one for our home I think the only thing left was a few beds in a few rooms and some upgraded room heat/ air systems The last statment acording to the onsite maintenance person talking to us We would not have an issue going back

Miinukset: I new going in but the breakfast is very limited Waffles, bread and two cereals But didnt efect the 2 day stay

Plussat: This is a hotel (not a motel). The room was comfortable and reasonably quiet. The free breakfast was very basic, just cereals, toast and waffles. There is a good choice of reasonably priced restaurants nearby. It was about a half hour tram ride into the historic centre of Salt Lake City

Miinukset: The pool wasn't available, which was a disappointment. The hotel is quite a long way out of the city centre, but there is a tram service that will take you in.

Plussat: comfortable

Miinukset: Two of us, only one set of towels in room. Only a very few tv channels. Not even all the local channels.

Plussat: Clean, looked like it had been updated (fresh paint, carpet, furniture. )

Miinukset: Several loud tenants throughout the night. Our room was by the stairs which was also by 1 of the exits. Maybe that's why it was loud. Not sure why a deposit was needed. Must have had problems in the past?

Plussat: Very good quality price ratio. I would recommend this hotel, cheap price and service ok. I stayed 3 nights (for 130$) in the hotel (January 2020). The hotel was recently renovated. My room was almost new (see pics). Service like in every hotel (room cleaned everyday, towels and soap renewed too). The hotel was clean (no sign of bugs). A bit cold at night but you can get an extra blanket from counter. You can check-in anytime at night (there is a counter until late, I check-in at 1am). Breakfast was standard (bread, toaster, juices, hot/cold beverages and cereals) but enough (see pic). No pet or no guest after 11pm keep hotel quite and safe at night (there is some noise at night coming from works on a near building on construction).

Miinukset: Nothing