Holiday Inn Express Salt Lake City South-Midvale

Friendly staff convenient location clean facilities

I paid for a king spa suite. They did not have the room I PAID for when I got there. They charged my card twice!. They put me in a 'spa room' that had been taken off the 'list' because it was being maintained for someone smoking in the room. Leaving my clothes smelling like smoke and aggravating my sinus. There was no chair becaise the previous guestswho smoked in the room, had broken the chair also. This room should not have been given to me. Overall the communication between this site and the hotel obviously was not clear. Leaving the room I paid for, booked to someone else. This has been more of a pain than it was worth. Also my card was charged for more than my agreed ammount of $127. They charged 140.... TWICE! Overall highly unlikely I'll use this site again for my hotel booking. Very unsatisfied.