Hotel Monville

location was great, coffee was good

the standard rooms were very small and expensive for what is was. Mini bar is empty... and the ventilating system was way too noisy to sleep!

The room was new and clean, bed was comfortable, and the housekeeping staff for my room that I bumped into was nice. Hotel room is nice if you can get past the fact that they are adopting an extremely minimalist style, to the extent of possibly cramping your style.

The DIY check-in process was not seamless. Additionally, front desk did not meet basic expectations. The front desk staff assisting me with the check-in did not offer to retrieve the parcel they agreed to receive for me when I checked in - other hotels have done so. When I approached front desk later on to enquire about it, the staff manning the front desk did not acknowledge me and attempted to attend to the guest behind me in the queue when I was plainly first in line at the front desk. The other guest had to gesture to the staff that I was first in line. This is embarrassing for Monville's staff, and it is hard to give him the benefit of the doubt that he was not discriminating on race or gender or something, when I was skipped in an obvious queue. Did not encounter this anywhere else on my travels in North America. The hotel room design has some quirks, such as not having a trash bin near the sink. Room is designed for one guest. Amenities are kept to a minimum - no toilet amenities apart from shampoo, soap and conditioner, and no ironing board. Gym had a strong smell and was stuffy. At this price point, the hotel seriously lacks value.