|Lento saapuu||Montreal Pierre Elliott Trudeau Intl|
|Lennon hinta||453 €|
|Lentoyhtiöt||British Airways, Icelandair, Brussels Airlines, Lufthansa, Air Canada, American Airlines, Turkish Airlines|
Plussat: On time, standard flight for BA no frills airline.
Miinukset: Not the best organised inflight service,
Plussat: crew was nice
Miinukset: no air vent in my row. no complimentary food and drinks
Plussat: The seat was more comfortable and more leg room than Norwegian
Plussat: Love that meals are part of the flight. Excellent meals, great service.
Miinukset: Boarding announcements hard to hear in gate area at Gatwick.
Miinukset: Departure time
Plussat: Economy class OK for comfort. Staff very friendly and helpful. Had enough bathrooms for size of plane
Miinukset: Food choices did not have any salads except falafel.
Plussat: The crew wasn’t very friendly and service was minimal. I was asleep when beverage cart came around, they never came back for a 8+hr flight.
Miinukset: Better service
Plussat: The seat were excellent and comfortable.
Miinukset: The automat check In was off because of over booking. Because of that We had to go into the cue with our skies and luggage.
Miinukset: Let know all the hidden costs before buying tickets
Plussat: Seats were comfortable and both flights were on time.....smooth rides!!
Plussat: All was planned, no surprises, on time and no hassles
Miinukset: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
Plussat: Good priority boarding
Plussat: The crew was very cool
Miinukset: The food was ok
Plussat: Very good service! Friendly and happy staff!
Miinukset: The food; I didn't like the sandwich and the snacks
Plussat: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Miinukset: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
Miinukset: The comfort and the food
Plussat: snacks and entertainment
Miinukset: Entertainment system on LH flight was slow to react and frustrating.
Plussat: Canceled and not rebooked untill 4 days later
Miinukset: Still waiting to fly
Plussat: Crew was helpful, food was good
Miinukset: Seats could have been better
Miinukset: Bags didn't get loaded, plane delayed. Poor customer service.
Plussat: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable
Miinukset: improve the accompaniment of the drink
Plussat: We arrived safely
Miinukset: Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions.
Miinukset: The seat padding was a little worn.
Miinukset: Departing on time...30 minutes late.
Plussat: Crew was friendly.
Miinukset: 4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding.
Miinukset: Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall.
Plussat: The 787 is a nice aircraft
Miinukset: It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection.
Plussat: Easy access and commute
Plussat: The food was good and the service was mostly good.
Miinukset: Our cabin was very warm and seats were uncomfortable.
Plussat: The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience.
Miinukset: I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase.
Miinukset: Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !
Miinukset: The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time.
Plussat: Crew was mostly attentive and helpful.
Miinukset: Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front.
Miinukset: Better business class seats
Plussat: On time.
Miinukset: Seat spacing is awful.
Plussat: The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite.
Miinukset: Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax.
Miinukset: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.
Plussat: Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!
Miinukset: Leg room
Plussat: excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it
Miinukset: wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft
Miinukset: I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow.
Plussat: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak
Plussat: there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!
Miinukset: Seats next to bathroom row 30 - not good. Delayed 2 hours before departure
Miinukset: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!
Miinukset: Delayed. 3 hours on tarmac, no AC, then disembarked. Had to rebook another flight. Arrived to Vienna 9 hours late. The whole family lost one day of holidays. Will ask for compensation
Plussat: I liked the ability to choose my meal ahead of time.
Miinukset: Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta.
Miinukset: Well organized loading, consistent beverage service
Plussat: Short flight.
Miinukset: Flight got delayed several times. Had to reschedule flight.
Plussat: It left on time and arrived on time
Miinukset: Service, comfort and food as I would rate these below 0 if there was that option.
Miinukset: No concerns What I expected for a quick flight
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