Taipei hotellia

Plussat: The serenity of the place....

Miinukset: N/A

Plussat: The large room with soja, office + extra large bath! the breakfast box when I had to leave early for my flight. The kindness of the staff

Miinukset: The swimming pool close at 8pm, we cannot enjoy it at evening time, The light in my cupboard didn't switch off, I had to sleep 2 nights with light on (quite disturbing). I tried to call the reception at midnight, noone replied.

Plussat: Room was clean. Staff were helpful.

Miinukset: No power points at bedside. Breakfast was too local.

Plussat: the bed is comfy but the air con is out of control suddently too cool and too hot, the bathroom is nice with jacuzzi but the shower door are leaking, once shower the outside floor all wet.

Miinukset: The price the hotel should include breakfast, even I want to order room service also don't have

Plussat: Front desk and entry looked spectacular

Miinukset: We were not advised on arrival that the pool was not opened at all this was very disappointing considering the price we paid to enjoy the facilities within the hotel. When asked for a parking space I was advise it could not be offered until on the day. (I had asked one day before arrival which should suffice for any hotel of this rating). Then when checked in I had surprisingly discovered the entire parking lot was empty but 1 car (almost 11 spots available). I was also not inforformed of which bay to park and had tried to park my low vehicle on the high ramp which had then damaged the under carriage of my car, therefore forcing me to park it in a space where I found did not obscure other vehicles or facilities. Within hours i received a call and was asked to move the car again to the front parking space. Only to receive another call the next morning to move the car again to more to their liking. Quite poorly handled for a hotel of this caliber when the guest clearly made indication they needed a suitable car park space in advance. To end my stay I had requested to pay my check out fee in advance as my flight was that evening despite paying the entire night for check out 11am next day. The front desk had advised me that an invoice could not be provided on the spot and could only be processed by other authorised members at a later time. Another situation which sparked concerns whether all staff were clearly aligned and understood their guest requirements or even had the proper authorisations to assist the clients when needed.

Plussat: Good

Miinukset: No

Plussat: Location and convenience

Miinukset: breakfast could have been better

Plussat: The design, cleanliness, spacious , can see it’s by heart. However , only the distilled water is not easy to take away the plastic seal.. needs to take it off with a pen or needle.

Miinukset: Shuttle bus could be half an hour will be wonderful .

Plussat: - Hotel appearance and decor are grand - Fresh & pleasant fragrance in room-level corridor and lobby - Pillow and beddings are super comfortable - Everything is clean and detail-oriented - Huge balcony overlooking swimming pool with big screen - Soundproof rooms (very quiet firing or 6-day stay - Complimentary fruits on arrival - Complimentary bottles of water daily - Free snack bar and drinks in fridge daily - Comfortable plush slippers - Air purifier/dehumidifier inside the room - Steamer (for clothings) provided on request - Recently opened shopping mall (with food court) nearby

Miinukset: - There's no 220V socket in the room - Room service only until 11:00pm

Plussat: Staff are friendly. Room was very clean and comfortable.

Miinukset: Food choices can be better - especially the hot dishes. The hotel pre-charged my credit card without sending any notifications even though it says payment will be paid on the premises, making it hard to tell what/who the payment was for. I had to send an email to check with the hotel to confirm. Overall was good though.

Plussat: Almost everything. The hotel is located in nice and quiet area. Mrt is in walking distance. Staffs can communicate in English very well and they all are very helpful and polite. The hotel itself is new, clean and beautiful. The room is provided with comfortable king bed and large bathroom with hi-tech toilet. At first, I found the pillows are too soft, so I asked them to change the harder ones for me and they were willing to help. Two or three bottles of water is offered daily and we can have all snacks and soft drinks in the fridge for free. The housekeepers are very nice and try their best to make our room neatly everyday. Soundproof system is well constructed. The breakfast is in good quality and fresh. The taste is good and there are vary types of food. However, it will be better if the menu is changed during the week. I stayed here for 5 nights, I feel a little bit bored about the food selection.

Miinukset: Nothing. However, if you want to use the shuttle service from MRT to the hotel, you need to inform the hotel in advance. Anyway, for me, it is not far and we can walk in around 5 - 10 mins.

Plussat: Good quality!

Plussat: need to leave early by 5am to catch flight and they bother to pack for us sandwiches/fruits/drinks as the resturant has yet to open for breakfast ....excellent service

Plussat: All good . Swimming pool. Gym. Sauna

Miinukset: Too expensive

Plussat: Clean and comfortable. Staff was friendly. Location was superb as it was only a 5mins walk to Zhongshan station.

Miinukset: Very little spread for the breakfast.

Plussat: Very nice hotel, with great location- only 5 mnts walk from Zhongshan station, some good restaurants nearby, nice n clean room, as well as helpfull staff.