Mu Si hotellia

Plussat: place well design in good location, staff very friendly and helpfull one staff I don't remember his name he been honest instead of changing 1250bath extra for my kid extra bed he only charge 750bath. Room is very clean and pool is big enough for my family, Great breakfast and location is middle of town, restaurenrt next to resort is other choice if you don't want to eat at resort. Will recommend this place

Miinukset: Nothing I don't like

Plussat: The hotel decor, ambience and room was very nice. The breakfast was nice too. This is a kid friendly hotel and has some activities for young children.

Miinukset: Our room was at level 2 and there was no lift so we had to get help to move our luggage down. There was some miscommunication with the staff and we waited very long to get our luggage after checking out.

Plussat: The grounds were well maintained, very scenic, and so lovely. We enjoyed the breakfast and dinner at The Castle Restaurant and service was attentive. One of our children fell ill during our stay and the housekeeping personnel were really helpful when we needed they to help clean up the room in the middle of the night. Am very impressed with their staff and service!

Miinukset: Overall room rates generally expensive, and high and you have to pay extra for children’s bedding. The furnishing in the room seem rather outdated, with bare concrete flooring - basically the photos of the rooms look nicer than they actually were. The rooms have a slight musty smell and ventilation can be improved.

Plussat: I love the serene environment, I feel like I was in UK instead

Miinukset: I find that it's not baby friendly as there were too much of hard surface like cement areas in the room.

Plussat: Service is great. All staff I met were very helpful and friendly. The location is good. The buildings are well maintained and the view is beautiful.

Miinukset: The pillows. One is too flat and another is too big.

Plussat: very nice hospitality and variety of breakfast.

Plussat: - I really love the swimming pool, view and private balcony. - The staffs were very friendly and helpful.

Miinukset: cockroach in the bathroom, but the staff came to my room in a few minutes and help to take it out.

Plussat: The breakfast spread was great, the staff were very friendly and helpful, the hotel's environment was very peaceful and we loved it! The room was very beautiful and we were very surprised that there was movie night with free popcorn. We loved our stay there and wished we could have stayed longer.

Plussat: Breakfast is delicious, various menu. Good view in many area. Staffs are very polite and have service mind.

Miinukset: Bathroom have a lot of cracked wall and floor that decreases image of Kirimaya. All staffs don't have name tag so we can not admire them in Kirimaya questionnaire that they ask for it.

Plussat: The hotel itself is amazing. We chose it to escape from Bangkok and have some relaxing days outside the city and visit the national park. It seemed like if we were in a peaceful retreat where every single detail was taken care of. Since we needed to go to the nearest village to travel back to Bangkok and the taxi driver didn't speak english much, the staff at the reception helped us with everything during this process.

Plussat: Everything was great! service tranquil mountain surroundings Jack Nicklaus designed golf course let's just put it this way so quiet I couldn't sleep longer than 5 hours

Miinukset: Nothing great service combined with the tranquillity of the mountains

Plussat: The room are great, clean with good facilities

Miinukset: Noisy when people are walking outside the room

Plussat: Good location.

Miinukset: Bathroom sewage system wasn't good. 2nd person have to stand in flooded floor and bath.

Plussat: location anf friendly staffa

Miinukset: Price is abit expensive, the hot water system didn’t while I was stay

Plussat: A nice spread at breakfast. Nice garden and plenty of space to move around without feeling congested. A nice place for big group or family holiday.

Miinukset: The only downside is the air con is too cold in the superior room. Regretted that our whole party could not stay together in the same building.

Plussat: the room,location,breakfast...

Plussat: everthing was good, we have best experienced, while we lived there. However, water suppling was poor and flutuated

Plussat: The location

Miinukset: The breakfast was very poor . The Restaurant was worse.

Plussat: Very good hotel property, spacious outdoor pool area and very good guest area for reading newspaper and relax.

Plussat: The open area was good to move around, very near to Chocolate Factory and 7 Eleven.

Miinukset: The bathroom area was extremely dirty and smelly, water pressure very low. The steps to upper floor too steep for senior citizens like us.

Plussat: Great location

Miinukset: No dining or small table within the cottage. Kettle & cups placed on/above the mini fridge making it rather difficult to make coffee etc.

Plussat: The spaciousness of the resort grounds, the activities the kids could engage in within the premises (playground, cycling, feeding the fishes/goats, basketball), the super-helpful staff named Joy, the proximity to the places we were intending to visit. We could have breakfast in the garden outside our unit.

Miinukset: Only one thing - the resort's location not updated on google map!

Miinukset: Got bed bug, poor maintenance of toilet and bathroom, the bedroom was not very clean.

Plussat: The place was great! Perfect for family! Very cozy and clean. Property was well kept. And being next to the Chocolate Factory, it is easy for food and amenities needed (7 eleven). Great for family outing.

Miinukset: The only negative would be the toilet. Which is pretty small and difficult to move around in the shower for the bigger guys.

Plussat: Walking distance to chocolate factory, 7 eleven and local eateries even for breakfast. Provided shampoo, conditioner, body wash, clean towels.

Miinukset: No bathroom at 2nd floor, steep ladder/staircse - not suitable for elderly or young children

Plussat: (1) Nice & conveinently located behind chocalate factory. (2) A few nice local restaurant nearby within walking distance

Miinukset: (1) The shower water pressure on the 2nd level was kinda low. Hence, we resort to using only the shower on the 1st level (2) Bad Wifi Connection (3) Suggestion to have international cable TV programmes

Plussat: We booked the Cottage Villa because we are a family of 13. Everyone is staying together. The front of property has a table with 8 chairs. It’s nice where we could have our meals and spend the evening chatting away into late. The villa is also quite sound proof because we could hardly hear the noise outside when we sleep.

Miinukset: The villa has lots of echo due to high ceiling and since it doesn’t has individual closed rooms, we could hear almost everyone snoring away in the night. It also does not have enough chairs outside the garden so we have to take turn for meals. The electric kettle is very dirty, seems like it was not cleaned for a Long time when we boiled water with it, we can see the water turn into milky.

Plussat: I like the view on the top of resort, it is very nice

Miinukset: Nothings

Plussat: floating​ breakfast​ (I​ don't​ mean​ breakfast​ because​ I​ Pay more​ for floating​ breakfast 1000​ ​bath but​ do not​ different from breakfast coupons)​

Miinukset: The construction creates noise and there is no privacy for the pool.

Plussat: Loved the comfortable bed, the rooms are spacious, the swimming pool was amazing and the staff were really helpful.

Miinukset: Can't think of anything but an extra bonus would be if they can serve a small biscotti/shortbread with the hot beverages and add pancakes to your breakfast menu please! My stay was way too short!

Plussat: Beautiful place especially the swimming pool

Miinukset: Location is a little far from the main road.

Plussat: Clean, modern hotel with all the facilities you’d expect. The staff were incredibly helpful and arranged a trip into the national park for us. Seemed better value for money than hotels in other Thai locations we stayed in.

Miinukset: Not much else nearby other than more hotels, there were plenty of bars and restaurants as part of the hotel but if you were staying a long time this might get a bit predictable.

Plussat: (1)quietness as off peak season (2)some english speaking hotel staff as the rest doesn’t seems to speak english (3)very big bed & spacious room

Miinukset: NIL

Plussat: Beautiful relaxing hotel with fabulous facilities Staff could not do enough for you Romantic resort All staff had good English Highly recommend

Miinukset: You would need a car or some transportation as is quite remote. However we were able to hire a driver with limousine to take us around. This was a fantastic stress free way to see the wonderful sights. Receptionist did this for us and price wise was inexpensive.

Plussat: The place is quiet. And the staff was very helpful.

Plussat: Quite roomy with good location near attractions. Check in pretty smooth as well but realised other websites charged a lower price by 500baht.

Miinukset: No tooth brush and toothpaste provided

Plussat: Cleanliness, good location

Miinukset: No spare pillow, 1 for 100 baht

Plussat: Room were well decorated and stylish, good bed and pillows, garden view was nice. Breakfast tastes good , not many selection of foods but sufficient.

Miinukset: room#9, Room and bathroom were unventilated , counter top around washing basin was unclean and moldy. Also corners of shower room's floor were moldy. Toilet floor was not sparkling clean. Rain shower set and shower knob looked washed out and greenish by bathroom cleaner. Sounds of buses and music from adjacent water park were disturbing if you want silence.

Plussat: The decoration of the room and the whole hotel are clean and comfortable to chill out.

Miinukset: Maintainance of wooden bathroom facilities and shower head can be improved. Body shampoo and shampoo not really sufficient.

Plussat: Nice location, Nice service.Good taste for breakfast.

Plussat: Very quiet. We were the only guests there for the night.

Miinukset: The pool is dirty. The gym room is empty and closed. We were given the tickets to the garden. The garden is only open during weekends. We were there on a weekday. What's the point?

Plussat: Beds were squeaky, toilet very old, water at wash basin was like water licking...Cannot have proper wash of face/hands!! Disappointed in this century, hotel Not Provided with a Room Safe & Proper Socket for charging mobiles/Computer!! Hotel Needs Complete Make-Over!!!!

Plussat: Staff, big bed, nice weather there

Miinukset: Its quite old and some part need to repair

Plussat: The rooms were really big and clean. The pool was very nice too. The staff were very friendly and helpful even though we were there when they were fully booked.

Miinukset: I thought the Western breakfast options could have been better.

Plussat: The bed

Miinukset: Breakfast........would have expected a little more for 300 each

Plussat: Friendly staffs, simple bread and hot drinks are provided in the morning. They are giving out free water bottles for our day trip, while the other hotel is asking us to pay if we take extra.

Miinukset: The property basically a no sound proof structure. Bad selection of the dressing table chair and flooring material, which making irritating sounds when you move it. We are disturbing by the sharp noise from 5am, causing by the upper floor room. During our stay, there’s a tour group with us. We have no idea why they have to wake up at 4/5am to prepare and only leave the hotel at 7:30am. We are forced to wake up from the sharp noise and people opening and closing door, talking and chatting at the next room. We stayed the last corner room of the floor, can’t imagine if we are near to the stairway. It must be worst. Widely awake from all the noise, we tried to talk to the receptionist; although he apologized but he said he can’t do anything with it. That’s very awful experience to us. Suggest to paste some cushions on the bottom of the chair to ease the sharp noise when it against the tiles. And improve the sound canceling of the room like changing the door frame to be more solid which can prevent leaking noise...Oh, not forgetting about the burning smell nearby, causing the room smells like burning too. By the way, their mattress is as hard as you are laying on a table. Perhaps this is their norm, as I realized most of the hotel in khao yai provide hard mattress... I stayed for two nights, basically cannot wait to check out from there as per my unlucky experience.

Plussat: Staff is really nice. Breakfast is good.

Miinukset: There are a few insects in the room.

Miinukset: It was frustrating to be allocated a room on an upper floor when all the rooms on the ground floor appeared to be vacant. Other guests made similar comments.

Plussat: Good Location near main road ,Free Bread with instant coffee/Tea Free Parking

Miinukset: Bathroom/Toilet, drain water was obstruct draining was very slow caused dry area wet.

Plussat: We reached in the night and the place was super clean. Only thing is it doesn’t have a lift. As we were staying only for one night it was a great deal .

Miinukset: No lift

Plussat: Breakfast is simple but good. Location is good.

Miinukset: Facility quite old but acceptable

Plussat: I am satisfy with the location, cleanliness and price. It is very close to Palio.

Miinukset: It will be better if the staff can speak English. The sound insulation also needs improvement. I couldn't sleep in the second night due to the others guests talking in the canteen throughout the night, it's too distracting !!!

Plussat: Good location

Miinukset: Restaurant too old

Plussat: ac worked

Miinukset: Very old building.. shower had only scalding hot water could not make it colder. I do not recommend staying at this hotel.

Plussat: The location, good for travelers to stop and rest before going ahead to other destination.

Miinukset: The test of the food and the room a bit old.

Plussat: Rooms

Miinukset: Breakfast very simple

Plussat: Friendly helpful staff great size swimming pool great food at the restaurant and close to the town market on every night

Miinukset: The elevator stopped working twice

Plussat: Location O.K.

Miinukset: Swimming pool had green algae on the bottom tiles every morning. On the 3rd day the algae was floating on the surface. Generally only a fool would have used the pool during our stay and our kids were not allowed near it - much to their disappointment. Generally the staff were friendly but the manager couldn't be found "gone to Bangkok" was the only answer we could get. Breakfast was poor. We booked 8 rooms for a total of 50 nights but never received any recognition when a complaint was raised. Needless to say we will not be staying here on our next trip to Pakchong

Miinukset: Very basic. Cistern leaking. Only one pillow provided per bed. Had to pay for extra pillow. How many people today, sleep with one pillow. There was an extra 127 baht charged on my booking. Did not provide WIFI details voluntarily.

Plussat: The quite and good for sleep

Miinukset: the swimming pool is close WTF !!!

Plussat: Quiet location and close to the National Park

Miinukset: The rooms are small in comparison with elsewhere in Thailand for the price