Mu Si hotellia

Plussat: Location, garden, breakfast

Miinukset: The shower should be painted and some smell in the toilet.

Plussat: The room was great!!! Free mini bar. Great staff Lovley place

Plussat: The deco, the food and the attention to details in doing up an English Town.

Miinukset: Nothing.

Plussat: Room is spacious and clean! The entire place designed like castle. Staff are very helpful and friendly. The hotel generally makes you feel safe as cars need to pass security and people need to have access cards to the gates and rooms in order to enter!

Plussat: The room and service

Miinukset: Is during Reno so more smoking and dusky The water heater not working properly even if you do the adjustment

Plussat: Great hospitality and thoughtful staff. Facilities are well maintained and service was comprehensive!

Plussat: The view of the garden

Miinukset: The room is quite small and the floor can be slippery especially if wet The swimming pool area needs some umbrellas or some roof or shade...way too hot

Plussat: The bed is super comfy and the room is very big. The food at the restaurant is delicious (: The staffs are friendly as well.

Miinukset: None.

Plussat: Rooms and property is very clean and well maintained. The entire property is England themed, with lovely landscaped garden with names that will make you smile. Breakfast options for non-chinese were of good quality, particularly the bakery items, it also had varied jellies and honeycomb..:) Staff was very friendly and went above and beyond to meet one’s needs. / Spa is simple and practical.

Miinukset: It think it will be perfect if there were inciense lit in corridors, bathrooms and other open public areas to be used as natural mosquito repellent. Or Citronella burning oil in the rooms. There were many mosquitoes in the reception and the bathroom near to it and a little less in our room. I tend to get bitten by mosquitoes no matter where we are and should be used to by now except I get big lumps on each bite.. so it would be nice not to have them in our room!

Plussat: Staff

Miinukset: Nothing

Plussat: Had a great stay. Clean facilities and friendly staff. Good selection for breakfast.

Miinukset: Nothing.

Plussat: Room n staff service, meals n parking lot for motorbike #all the best

Miinukset: I can’t find abt it# love this place

Plussat: The staffs are professional ,helpful and friendly with service mind. The location is quiet and relaxed . The breakfast is good.

Miinukset: There are 3 gekko in front of my room that make me scared at that night.

Plussat: What an amazing place to recharge the energy! Beautiful surroundings, fantastic Staffs, a feeling to be welcomed 24 hours a day. The breakfast was beyond the expectations. Closed to the nature, wonderfully serene. Don’t hesitate to go there! Khao Yai National Park just 15 minutes’ drive from there, a perfect combination for a weekend or short holiday. We loved it!

Miinukset: Too short our stay there!

Plussat: Perfect for some days of relaxation Even better for golf

Plussat: great location. great atmosphere. great staff.

Plussat: Everything. The location, the nature, the staff, the golf course.

Miinukset: none

Plussat: Nice staff service, delicious food line

Plussat: Almost everything is very good

Miinukset: Breakfast location is quite far from the room, would be great if they can improve for this point

Miinukset: expensive when compared to the room.

Plussat: Very easy to find and huge place

Miinukset: Not much facilities

Plussat: Is near to the Palio and convenience stores. No issue to find places for meal.

Miinukset: Hotel rooms are separated in blocks. The surroundings are eerie. The staff has difficulty to communicate in English.

Miinukset: Night party (by other group) made lound noise

Plussat: Amazing Swimming Pool; Nice Restaurant with affordable pricing

Plussat: A very nice place and good breakfast and good price

Plussat: everthing was good, we have best experienced, while we lived there. However, water suppling was poor and flutuated

Plussat: The location is quite good.

Miinukset: Climbing up the stairs

Plussat: The location

Miinukset: The breakfast was very poor . The Restaurant was worse.

Plussat: Very good hotel property, spacious outdoor pool area and very good guest area for reading newspaper and relax.

Plussat: The cottage is just beside chocolate factory and 7-11! Very convenient! Clean facilities but the shower need to be improved. One of the boiler in our room is broken. Overall is clean and comfortable.

Miinukset: Shower. Slow water flow

Plussat: It is a quiet place with a bit of green area.

Miinukset: It is a bit old. Part of the property was cubed with trash that was left over from me house construction. Our towels were not clean but got easily changed. The price was a bit too high for the value.

Plussat: The cottage is right beside Chocolate factory and there is a 711 close to the gate. It's very easy to get food and water from 711. The whole staying was very relaxing. there are goat and fish for our baby to feed, also a peacock.

Miinukset: The cottage we booked with 2 beds with no doors(one downstairs, one upstairs connected with steep stairs). It would not be suitable for family with very young kid. We ended up changed to two connected but separate rooms.

Plussat: The appearance of the cottage is nice

Miinukset: Can’t connect to wifi. The windows in my cottage are unable to lock, feels insecure the whole night. The place/ floor is quite dusty. Not a family friendly accommodation as the rooms are separated into two on 1st floor but connected on the 2nd floor.

Plussat: Location is good. Staff is very nice. Quiet place and big playground.

Miinukset: Due to not having breakfast, you have to dine out but the nearby places for that are very far.

Plussat: Nice place to sleep with 7-11 in front

Miinukset: Too many tours from chocolate factory beside, there are cars that got in the way to enter the place

Plussat: the garden.. environment.. bicycle riding

Miinukset: very enjoy our stay here.. cozy.. clean and calm

Plussat: Very quiet. Good for large family. No need to walk far to cottage.

Miinukset: The shower was all broken n need to be fix ourselves. Water pressure way too low. A little old. Look nice on the outside but inside abit worn out. Wifi very slow.

Plussat: Location = superb! really close by The Chocolate Factory The cottage looked really cosy from the outside.

Miinukset: I checked-in around 7pm in the evening and had to wait around 15 minutes for the receptionist to arrive. Facilities such as the toilet and beds needs an upgrade (rust over the handles, bed sunken in), also, there were little cockroaches in the cottage as well but understandable as there are many plants around.

Plussat: The place is quiet. And the staff was very helpful.

Plussat: Cleanliness, good location

Miinukset: No spare pillow, 1 for 100 baht

Plussat: Room were well decorated and stylish, good bed and pillows, garden view was nice. Breakfast tastes good , not many selection of foods but sufficient.

Miinukset: room#9, Room and bathroom were unventilated , counter top around washing basin was unclean and moldy. Also corners of shower room's floor were moldy. Toilet floor was not sparkling clean. Rain shower set and shower knob looked washed out and greenish by bathroom cleaner. Sounds of buses and music from adjacent water park were disturbing if you want silence.

Plussat: I like to property it was very cozy

Miinukset: They should concern more about clealiness

Plussat: I used to like with hotel design

Miinukset: low maintain of all facility swiming pool is to old and not clean also no maintainance breakfast is so poor

Plussat: The decoration of the room and the whole hotel are clean and comfortable to chill out.

Miinukset: Maintainance of wooden bathroom facilities and shower head can be improved. Body shampoo and shampoo not really sufficient.

Plussat: Very quiet. We were the only guests there for the night.

Miinukset: The pool is dirty. The gym room is empty and closed. We were given the tickets to the garden. The garden is only open during weekends. We were there on a weekday. What's the point?

Plussat: Beds were squeaky, toilet very old, water at wash basin was like water licking...Cannot have proper wash of face/hands!! Disappointed in this century, hotel Not Provided with a Room Safe & Proper Socket for charging mobiles/Computer!! Hotel Needs Complete Make-Over!!!!

Plussat: Since day 2 the breakfast selection -> otherwise Nothing!!

Miinukset: - at first: the Personal could Not speak english, even the Manager has poor knowledge - the location: because the Personal was not able to organize a Taxi, but only a driver for the whole day (and this was wrong; later we got to know that there were opportunitys; they can‘t organize a tour through the Khao Yai Nationalpark - the spa area did not belong to the hotel -> it belongs to another Hotel!!! - the whole stay: it was to noisy (pool sprinkle, other guests, air condition, etc.) In summary: for Thai guests or other Thai speaking people without wanting to see the Nationalpark it is a normal resort; international guest should avoid this hotel!!!

Plussat: Swimming pool

Plussat: floating​ breakfast​ (I​ don't​ mean​ breakfast​ because​ I​ Pay more​ for floating​ breakfast 1000​ ​bath but​ do not​ different from breakfast coupons)​

Miinukset: The construction creates noise and there is no privacy for the pool.

Plussat: Loved the comfortable bed, the rooms are spacious, the swimming pool was amazing and the staff were really helpful.

Miinukset: Can't think of anything but an extra bonus would be if they can serve a small biscotti/shortbread with the hot beverages and add pancakes to your breakfast menu please! My stay was way too short!

Plussat: The staff at reception very bad manner, the chubby girl!!! The air so loud, the toilet so smell. Towel so old, ABF good. Location Good. Pool Good.

Plussat: Swimming pool

Miinukset: Cleanliness

Plussat: The confort of the room

Plussat: Beautiful relaxing hotel with fabulous facilities Staff could not do enough for you Romantic resort All staff had good English Highly recommend

Miinukset: You would need a car or some transportation as is quite remote. However we were able to hire a driver with limousine to take us around. This was a fantastic stress free way to see the wonderful sights. Receptionist did this for us and price wise was inexpensive.

Plussat: If the staff can converse in better english

Miinukset: Did not like buffet breakfast, most of the food was cold.

Plussat: Staff, big bed, nice weather there

Miinukset: Its quite old and some part need to repair

Plussat: The rooms were really big and clean. The pool was very nice too. The staff were very friendly and helpful even though we were there when they were fully booked.

Miinukset: I thought the Western breakfast options could have been better.

Plussat: For a budget price you get morning coffee and toast. Rooms are well maintained and everything worked and is clean.

Miinukset: The corridor noise when the doors are opened, closed and locked. Its clearly audible due to the echo and hollow confined corridor.

Miinukset: Boring breakfast all the time

Plussat: Everything ok, comfortable, clean, good location, cheaper If you just want to stay for a short period, and didn’t focus on using hotel facility. THIS ONE IS A GOOD CHOICE FOR YOU.

Plussat: Staffs were very nice ! The facilities are not bad but good enough to be comfortable.

Miinukset: N/A

Plussat: Location near Jim Thompson House and restaurant and Skytrain

Plussat: Sitting area at Lobby.

Miinukset: 1 room with clogged wash basin one day and next day clogged shower area. Pretty warm at night despite the air conditioning.

Plussat: Clean room

Miinukset: hotel too expensive for quality of service. Staff not really helpful. Small room and bathroom not very comfy. On side of road with big traffic in the morning. Very poor breakfast (toast and jam)

Miinukset: clean room. Good location. But noise cones inside. Breakfast has just bread & coffee.

Plussat: The room is spacious, clean and comfort, worth for money. Although the breakfast just provided coffee and bread, but we enjoy the stay here. This hotel is located near Palio Khao Yai and 7-11. Overall is good and simple.

Plussat: the room is nice . the staff really helpful.

Plussat: I like the view on the top of resort, it is very nice

Miinukset: Nothings

Plussat: Quiet and nice view. Comfortable for relaxing

Miinukset: Communication with staff , Thai only.

Plussat: Good location

Miinukset: Restaurant too old

Plussat: The Suite was clean, pool was great and the staff were accommodating.

Miinukset: The property has been up for a while and needs redecorating but still a wonderful place to stay.

Plussat: Most things were ok.

Miinukset: No safe deposit boxes in rooms or in the reception area?????? Showers were rubbish??????

Plussat: The nice staff at the desk.

Miinukset: The service at the swimpool can be better. The staff did not come to ask if you want something. Also not so many beds at the pool. The beds which where there were too old and it were only 4! Also the breakfast was different some days. When there were too many guests you had to get the breakfast yourself but when they had not so many guests you could choose between thai,continental or american breakfast! Much better!!

Plussat: The location, good for travelers to stop and rest before going ahead to other destination.

Miinukset: The test of the food and the room a bit old.

Plussat: Nice clean very friendly staff

Miinukset: Rooms quite old

Plussat: Location O.K.

Miinukset: Swimming pool had green algae on the bottom tiles every morning. On the 3rd day the algae was floating on the surface. Generally only a fool would have used the pool during our stay and our kids were not allowed near it - much to their disappointment. Generally the staff were friendly but the manager couldn't be found "gone to Bangkok" was the only answer we could get. Breakfast was poor. We booked 8 rooms for a total of 50 nights but never received any recognition when a complaint was raised. Needless to say we will not be staying here on our next trip to Pakchong

Plussat: The location of this hotel good for people using it as a stopover before travelling further up north. I use this hotel purely for visiting family around Pak Chong because there is a shortage of other hotels to choose from!

Miinukset: Food and drink is limited for wetsern travellers!

Miinukset: Breakfast came with very cold ham and sausage, not even an attempt to warm, and the orange juice tasted more like flat orange soda.. The rest of the breakfast was ok. What really bothered me was that the boiler was broken so there was no hot water for a shower or bath (I stay there primarily because of the hot bath for a back problem that I have) and never bothered to tell anyone about the problem. Only admitting to it at check out time. I have stayed there many times in the past but I think this will be my last time. Exceedingly unprofessional in their approach giving customers no chance to make a change in plans until you have spent the night and awake to cold water.

Plussat: Room had a dirty carpet, bathroom outdated, the breakfast was terrible. Pool was fine. As a

Miinukset: Staff was disinterested. I just made a wrong call. This hotel should be off your list.

Plussat: Quiet location and close to the National Park

Miinukset: The rooms are small in comparison with elsewhere in Thailand for the price

Plussat: We rent two rooms. On our request we were upgraded with no extra charge from a quite old type of bungalows to what seems to be newer rooms more close to the pool. Gave us a better standard. Wi-fi worked ok in rooms. The pool was ok.

Miinukset: The new rooms we got were not cleaned and ready to what we understand is their standard before we were offered to move in. We complained about it the thai way. We had planned to stay for two nights but we left after one night not only because of our experience at this stay.

Plussat: nothing

Miinukset: the room was terrible, nothing in it but a bed full of ants, no hot water, i wouldn't recommend this place to the homeless

Plussat: Location ,breakfast

Miinukset: Old Room , the warm water did not work , old and thin blanken

Plussat: nothing

Miinukset: I paid 6000 baht per night for the "villa" for 2 people. the villa was so dirty! and no renovation was done on that property, it looks so shaby! And during the 4 days stay there was no internet in non of all their rooms and villas! They said "No have" and gave a stupid smile. Upon check in they did only show us where the villa is located. No personal explanation about the facilities at the villa, no showing, no helping with luggage, no nothing! The Bath room is filthy. The aircon filters and aircon is filthy and full of dirt! I did take out the filters myself so they would see the dirt and clean - of course thew did not clean ! There was no hot water at the rooms from my friends and my other family members and of course not in my villa. The water pressure was so weak one could bearly take a shower. Flusing the toilet was also not woring in down stairs and upstairs. Znbeleivable place, so BAD! The breakfast sucks! all "hot food" food was in fact cold! no real coffe! only instant powder coffe and instant powder milk. A SHAME! Insects everywhere! no fans in the open air area which they called "restaurant". The fruits appeared so disgusting, not fresh.

Plussat: The bed is big and comfortable. Landscaping is well done.

Miinukset: When I reached the reception, they claimed that I did not have any reservation with them. (I did the reservation at 7pm and arrived at the venue at about 7.30pm.) I understand that the email from Booking.com might have been delayed, but the way the staff kept harping that I have no reservations and have to pay walk-In rate (which is only a difference of about 100 baht). My friend talked to them and we were made to wait at the reception for about 20 mins while they tried to find the email from booking.com. Eventually a supervisor told us that we can settle this the next morning at check out. I guess I expected better service as check-in is the first touch-point of any venue. Perhaps the staff wasn't empowered to make exceptions but it gave a bad experience right from the start. The next morning, there was no water and it took them about half an hour to fix it. The hot water was very hot and it's difficult to control the water to get a suitable temperature (warm water). Quite a bad experience overall for a premium room at the Aurora.

Plussat: very good

Miinukset: no

Plussat: We were all alone in the new luxery room at the huge swimming pool. That was nice. But when it is full you do not have privacy there. These new rooms are nice, although with things broken and a dirty shower curtain.

Miinukset: First we had a very old and poor bungalow. Badly maintained. We upgraded. The park is huge. Too huge to be cozy. There were no other guests , but if so it can be very crowded. It is made for family holidays . Definitely not for backpackers without transport. We felt trapped there without any transport available not even to the park. The staff did not talk a word of English, try to help, but t was difficult communicating.

Plussat: Breakfast is ok

Miinukset: Very complicated service, room did not clean well. No wifi inroom.

Plussat: Breakfast still ok.

Miinukset: No WiFi in room. Booked Pitinia A poor maintenance. Bathtub, basin, water tap and floor laminate all very run down.

Miinukset: A Vintage room such as bigass TV, old air con stye with sound and ceiling cracking. And it s Amazing big geckos