Residence Inn by Marriott Munich City East

Superb breakfast and great location near OstBahnhof with lots of shops for water and snacks.

Ridiculously small laundry room serving 2 hotels. Needs a complete upgrade with better and more laundry equipment. Hotel desk clerks very pleasant but not empowered to “fix” anything—any and all issues apparently have to be sent to “management” for resolution. Also, no 110V to 220V adapters to borrow except for one that did not work. Had to find/buy my own adapter in Marienplatz. This is a small thing, but helpful for travelers who need to charge their devices.

Comfy bed . Air conditioning The reception smells amazing

Nothing

It was a return stay and again excellent

Noisy guests above

The staff was always very kind and helpful at the reception (Adrian, Michelle and Sarah). The public transport use was easy. The room was peaceful and the room size was proper. The Wi-Fi was superb. The breakfast quality and the breakfast service was also very good. The elevator was fast and enough for the size of the hotel. The apartment's kitchen was equipped with a good size refrigerator.

We booked and paid for balcony apartment and it turned out that there isn't a real balcony room in the hotel Adrian was very nice when I complained, and showed me one on the 1 floor. That one had not own a balcony, but a common garden part with other neighbors. They have maybe 6 of those in the whole hotel. I didn't accept it, also because it was a connecting room. Finally we liked very much our room, but at the first moment it was a disappointment, also because it was our summer vacation for 9 nights. It had two door-windows from (floor to ceiling) with a garden view. If we come back to Munich I'm sure we return to the same hotel.