Waterstones Hotel

Breakfast was poor and not expected from a 4 star hotel. The baguette bread was hard as a Stone, probably was baked a couple of days before

The doorman looked at me trying to get out of the taxi with hands full with baggage and did not offer help, even when I asked he kept on looking at me. I ordered a Greek salad and Hummus dip with Pita bread, I got a very tiny portion with a very expensive and outrageous bill. After complaining to the bar manager, he said to me that he will give me another portion and will mot bill me. When I checked out, it was on the bill. I guess he regretted but forgot to update me. If you wish to have very tiny hummus dip with 1 Pita bread at outrageous price, this is the place to stay

Very little!

The service was not good, The TV I had to call in maintenance about five times as kept going out on signal, each time they said it was fixed, the next morning out again I didnt call them back, the hot water was slow to heat up and then slow to Coll, hard to get temperature comfortable. They were not helpful at counter when trying to get a taxi to Pune. They only had their hotel taxi which was 8 times the uber rate and then one local company that was 5 times the UBEr rate. As I dint have a sim card for Inida could not access Uber, they would not help me. Very frustrating, finally one young man on staff overhearing the conversationcame up to me after the others had refused to help and booked me a Uber, for him I am grateful. I ordered room service, the food was not good at all. This will be my first and last time at this hotel.