Aix-en-Provence hotellia

Plussat: The situation by rue d'Italie and close to highway ramp

Miinukset: A bit old, not expresso machine in room, didn't manage to connect provided tablet to tv

Plussat: Location, very comfortable bed

Miinukset: The room was very noisy because of the traffic outside but also the noise from the rooms above and next to ours

Plussat: Breakfast was quite nice. Room was clean, but nothing special.

Miinukset: It was only a one-night stay so it's hard to rate.

Plussat: We got what we wanted-central location,yet in a calm hood,garage,and a kitchenette.Those were the reasons why we booked a hotel rated under 8 /,8.5(this was 7.9 which is real).Helpful staff,nicely decorated lobby,moderate price.

Miinukset: Reading the reviews we knew about the draws: poor linen and towels,old furniture,,bad drain smell,dark corridors,carpets with stains,dirty windows...place desperately needs to be refurbished,.suitable only for students/young people.

Plussat: Sijainti erinomainen. Pysäköintihalli tilava. Kokonaisuus toimi hyvin.

Miinukset: Sisäänkirjautumisaika klo 16.00 tuntuu erikoiselta. Tämä on suuri miinus muutoin erinomaisella paikalle.

Miinukset: NOT HAPPY. REQUESTED AN INVOICE FOR MY COMPANY 3 TIMES AND GOT THE SAME ANSWER: AT CHECK OUT YOU WILL GET IT. WHEN I CHECKED OUT THEY TOLD ME THEY WERE SENDING IT VIA EMAIL. THEY SENT AN EMAIL WITHOUT AN ATTACHMENT. I UNDERSTAND THIS COULD BE AN HONEST MISTAKE. HOWEVER, HAVING TO CALL OR WRITE BACK TO REQUEST THE INVOICE INTERRUPTS MY WORKFLOW. YOU SHOULD HAVE SENT IT TO ME WHEN I REQUESTED IT THE FIRST TIME. IT ONLY TAKES YOU 2 MINUTES TO DO THIS.

Plussat: Just what we needed on our way to Spain. A clean and not expensive hotel. The close position to the beautiful center of Aix-en-Provence came as a surprise, but was highly appreciated. Within minutes we were in the pedestrian zone and swallowed by the beauty of the city.

Miinukset: The parking was not available, however the staff helped us to find a place.

Plussat: Really enjoyed my stay at your hotel

Miinukset: It was central, clean and the staff were great

Plussat: Huoneistohotellin sijainti on hyvä ja rauhallinen, silti aivan eloisan vanhan keskustan vieressä. Huoneen keittiössä on riittävä perusvarustus, jos haluaa itse hoitaa ruoka-asioita.

Miinukset: Huone alkaa olla jo vähän aikansa elänyt, vaatisi päivitystä. Sänky ei oikein ollut hyvä ja natisi merkittävästi. Vähän jotenkin tunkkainen perusilme. Mutta jos ei ihmeitä odota, eikä tarkoitus ole viettää huoneessa kovin pitkiä aikoja, niin ihan hyvin menee viikko.

Plussat: The location is very good. A minute or two from two supermarkets and a street with some fancy bakeries, and about five minutes from the central area. The staff spoke English and were friendly, and the size and condition of the room was excellent for the price. Definitely recommended.

Miinukset: Nothing that I can remember.

Plussat: Excellent value

Miinukset: Decription did not describe it as an aprtment hotel rather than a 'conventional hotel.

Plussat: car park

Miinukset: The stale smell in the room

Plussat: We had a great room and an ideal location for the side street exploring and sidewalk cafe centric experience we were looking for in Aix. I got the feeling their computer system was not working as intended while we were there, finally, we were pleasantly surprised to realize they end charged us significantly less than we booked it for, even though we didn't complain or ask for discounts. All the people we dealt with at the desk were nice, helpful, and better at English than I was at French.

Miinukset: When we walked in the first night, they didn't have our reservation. They found us a slightly smaller room then moved us to the room we reserved the following day. It was disconcerting at first, but really not a problem.

Plussat: It was very close to the city center.

Plussat: Hyvä sijainti, varsin hyvin tilaa.

Miinukset: Tiskiharja ja tiskiaine olisivat olleet hyvät keittiössä, kun 4 yöksi oli 1 tiskipesunappi, jonka jaoimme neljään osaan. Lokakuun alussa kuuma huoneisto, eikä ilmastointia enää ollut käytettävissä. Hellan toinen levy toimi vain off/täysillä vaihtoehdoilla.

Plussat: Vibes

Miinukset: Reception staff came across as unfriendly

Plussat: The location

Miinukset: Problem with parking on arriaval before I could get into the hotel

Plussat: The location is very good it is situated in a quite area of town.we had a self contain appartment which was very clean.

Miinukset: The only thing that I can comment on is that the room is very small there where three of us.the one bed room appartment is ideal for two people.

Plussat: Good location

Miinukset: The studio kitchen lacked basic applicances like kettle & iron

Plussat: Excellent facility and very helpful staff. Very clean and comfortable.

Miinukset: No

Plussat: We appreciated very much service of the staff, they are an excellent team provided all round service to their customers. Will definitely stay in this hotel again if we're going to Provence for another time. Good breakfast and clean room in the centre but quiet location. Very convenient for first time visitors to Provence.

Miinukset: Nothing.

Miinukset: Very small and limited choice breakfast that was not worth the almost 30€/person.

Plussat: Bed comfy, clean, proximity to theatre

Miinukset: Breakfast: need to make choice between continental and English breakfast. So impossible to have eggs plus bread. Poor staff has to explain this customer unfriendly approach to every new guest. We needed a babysitter and the hotel kindly organiser one. However, the rate at EUR 33/hour was extortion. We felt the hotel took advantage. Finally, allowing children into the pool only from 7 effectively from the second part of the day. You have to do it by 11, but 7 pm onwards appears unrealistic for most families. Limited food options after 10 pm for a 5 star hotel

Plussat: Staff was very helpful

Plussat: Staff, welcoming, friendly and very efficient. Hotel beautifully decorated and comfortable. Restaurant fabulous! Highly recommend this hotel and can’t wait to return.

Miinukset: No usb sockets in room

Plussat: Breakfast was good. Very quiet hotel.

Miinukset: Slight sewer smell in the room. No hand towels in the room.

Plussat: Convenient for event attending

Miinukset: Restaurant crowded

Plussat: good location for visiting Provence, free parking, excellent breakfast

Miinukset: "plastic bathroom"

Plussat: Nice Ibis accomodation with minimarket, restaurant and wide green outside areas (including a pool, unfortunately not enjoyable in winter). Pets allowed and huge outside parking are another plus (and, surprisingly, there are several Tesla superchargers for electrical cars too). Restaurant offers options also for vegans and is a good option considering that in the surrounding area there are not so many options at walking distance on a winter rainy day.

Miinukset: The position is easily reachable from the motorway, but is not so close to visit the city centre. We went one time on foot, but I wouldn't advise it to people who don't like walking; another option is the bus: connections are good, but it was a bit tricky to find details online.

Miinukset: We thought the price was a bit high in reference to the services and the location. Even breakfast was really overpriced

Plussat: Can enjoy the slow life. Dining facility is like a cozy cafe. Easy access to city center in 15 minutes by bus. City bus terminal is located near the hotel. Parking lot is spaceous.

Plussat: The staff are very nice and polite. The room was nicely decorated and the minibar was free (soft drinks only).

Miinukset: The hotel charges €20 for breakfast which is over the top.

Miinukset: Great welcome by a young receptionist. Nice atmosphere. Place that we can recommend.

Plussat: location/ staff

Miinukset: Run down aspect of the hallway, the carpets looked a little too old.

Plussat: atmosphere hosts

Miinukset: comfort of room (bathroom)

Plussat: The hotel location is excellent, near to the train station and 3 minutes walk to the centre. The staff were very friendly and helpful. The parking facility was really useful for us.

Miinukset: We booked a "superior" room but it was very small

Plussat: Good staff , good location and confortable

Miinukset: Nothing at this price

Plussat: The service, breakfast and room. Perfect ratio price-quality.

Plussat: Location was very good near to everything in city center. Staff was friendly and accommodating.

Miinukset: Not totally up to expectations for 4 star. Parking was expensive at 25 euros. Bathroom space uncomfortably tight.

Miinukset: A Chic Hotel Full Of Arrogance !!! The reason I am writing this comment is that I think the corporate culture at Hotel Cezzane depends on money and oppurtunism. I saw this hotel on booking.com web page, then searched and learnt the details of the establishment. Yes it is definitely an elegant and attractive hotel! Clean as well! The breakfast is good indeed. But those things are not enough!!! To my dismay, I found their management style very arrogant indeed. For them, customer satisfaction means nothing and kindness is weakness! You know why? I was planning to go Aix with my diabetic mother who is 75 years old on her birthday. When I made this reservation I have choosen a non- refundable room ( for them this is a unwarrantable mistake) But during those days ( I mean in January )Coronovirus was not a force majeure issue yet. However very rapidly Corono became an international pandemic that effected almost every country in the world and still continues with a hit on elderly people who are diabetic or cancer...Under such circumstances, I have consulted my mother's doctor, who did not allow her to travel because of coronavirus!!! When I learnt that I informed Cezanne Boutique Hotel Management on 20th Feb with a request to cancel if possible or to pospone our reservation to a later date. Unfortunately their answer was a big NO!. I’ve send several messages but I could not manage to change their negative response. In the the end, on March 5th, in a way I was forced to travel to France alone without my mother ! ( because I could not and did not want to waste 580 Euro hotel cost and leave it with them as a gift.) In brief, this is a time to get united and understand what may cause to make people travel abroad. This is time to empathy on each other. So if you prefer to stay at a nicely maintained building, sleep in a comfortable bed, use elegant furniture, eat tasty croissant sure you will be at the right place!

Plussat: Location was very good, 2 minutes walk from the train station and 5 minutes walk from the main central fountain in town. Night receptionist very friendly and helpful with late night snack request.

Miinukset: Fitness room and massage facility being renovated. Breakfast buffet not replenished very often nor tables cleared when guests finished. Our room 204 had a strong mould smell in the bathroom.

Plussat: The deluxe double room was a good size, with an excellent shower and very comfortable bed. Good lighting. It also had tea and coffee making facilities and bottled water. The hotel is about 5 minutes easy walk to Cours Mirabeau. We also used the garage parking facilities, which felt very secure.

Miinukset: Finding the garage is a bit of a hassle on arrival. The charge is €25 per day, which feels expensive enough.

Plussat: The hotel staff were very helpful and extremely friendly in a relaxed natural manner. We had a boiler breakdown (no0 hot water) one morning and they were very apologetic and provided breakfast without charge.

Miinukset: The rooms are a little tired - clean but carpet stains and chpped paintwork let them down.

Plussat: This is a great place as a home base for touring around the South of France. It is clean and confortable and unique. It is within walking distance to Cours Mirabeau and provides free parking if you reserve it in advance. We were relieved as parking in Aix en Provence is a challenge.

Plussat: The facilities were excellent, staff very friendly and helpful and the location very handy to the historic centre, restaurants and shops. A very comfortable hotel, modern and well-thought out rooms.

Plussat: The room was spacious and clean and the design was modern. Free internet and staff that was generally helpful.

Plussat: Helpful staff. Free off-street parking. Caramel candies at the front desk. Free internet access.Free soft drinks in the minibar. Design of the lobby and guestroom.

Miinukset: I thought the 19-euro price for breakfast was high, so we did not eat there.

Plussat: Viihtyisä huone, hyvä äänieristys katumelulta, minibaarin vedet ja mehut veloituksetta, autotalli, veloitukseton langaton laajakaistayhteys

Miinukset: Huoneessa ja yleisissä tiloissa vähän lämmintä, lämpötilan säätö huoneessa vaikeaa. Kallis aamiainen.

Plussat: A real find. An excellent hotel.

Miinukset:

Plussat: The staff was courteous and helpful and responsive to special requests. The rooms were renovated and had wall TV and internet connections.

Miinukset:

Plussat: The location is good and the room is clean & tidy.

Miinukset:

Plussat: An excellent, clean, well run hotel with some nice touches close to everything!

Miinukset:

Plussat: Location / Staff / Breakfast served from 06.30am until 12 noon Have stayed before second visit.

Miinukset:

Plussat: Comfortable and quiet. Nice bathroom accessories (Rituals).

Miinukset: every thing was good

Miinukset: The noise of facility is louder.

Plussat: Very nice and clean, good parking, easy to find. The reception was very helpful and pleasant.

Miinukset: All was well

Plussat: It was quiet and clean. Helena was very friendly, helpful and efficient.

Plussat: Bed is very comfortable

Miinukset: No water provided in the room

Plussat: Pool, staff very nice and helpful

Plussat: The Best hotel in Aix!!!

Plussat: Very clean rooms, had a fitness room and good gym equipment (2 treadmills, 2 ellipticals, and a rowing machine), free parking, good rate, quiet.

Miinukset: Far from the city center, small rooms, staff was okay but not overly helpful.

Plussat: nice and tidy room, unlimited wifi service, spacious carpark...

Miinukset: room too small, distant from town centre...

Plussat: The hotel is great! The room is cleaned and had the towels changed everyday and the bed is very confortable. The breakfast is very good as well. The location is perfect, because is near to the highways and you can travel around Provence easily. The parking is free!

Plussat: Location in Aix de Provence

Miinukset: Directions to the hotel, it difficult to find, drove around for an hour at night trying to find the property. Thomas was very helpful when I called for better directions.

Plussat: newly renovated hotel with perfect bathroom& High bed^very comfortable to sleep

Miinukset: it is very far from city center!!!! good for business confereneces^ probably but not for family rest for such a price

Plussat: Hotelli oli ilmeisesti vasta remontoitu ja kaikki paikat olivat oikein siistejä. Wc:n ja suihkutilan erillisyys toisistaan oli plussaa. Sänky oli oikein hyvä nukkua. Pihassa oli iso parkkitila, joten pysäköintikään ei ollut ongelma. Aamupala oli kohtuullisen hyvä. Hotellia voi lämpimästi suositella muillekin, sen hinta-laatusuhde oli erinomainen.

Plussat: - restaurant open and not too expensive; - close to bus stop: - confortable, large and for free parking - noise from highway very well screened

Miinukset: - small room for three persons - no minibar (you could need to keep low temperature for children's food)

Plussat:

Miinukset: the size of the rooms. i had to upgrade to a suit with no discount

Plussat: The pool at the end of a hot day was fantastic. It was easy to get into centre ville from the hotel and the air conditioning actually worked.

Miinukset:

Plussat: Parking, clean rooms and reasonably quiet although close to motorway

Miinukset: Location - not to stay here without a car

Plussat: Very nice room, for fair price. Wireless connection to internet for free for 15 min. It's enoght for quick checking emails.

Miinukset: Why there is just one plug in for electrical devices? Now days on holidays you have notebook, camera or digital photo camera and mobile phone. And you have to charge them over night.

Plussat: Price and free parking. Breakfast area around the swimming pool is nice.

Miinukset: The room smelled like cigarettes and there were a lot of cigarette butts outside of our window. Bathtub had some gross mildew. Staff at the reception is not very professional.

Plussat: The pool is pretty nice and quiet. The staff is very helpful and you can easily get to the city centre from the property.

Miinukset: The smell on the hall was weird, i think tourists used to be allowed to smoke inside and the smell persists.

Plussat: Good location older but well maintained had old style class

Miinukset: Paying for breakfast got used to include in price

Plussat: Discount on dinner at Campanile next door. Great value. Great DIY breakfast.

Miinukset: Slightly dodgy area, but cars seemed safe enough.

Plussat: Good , generous breakfast

Miinukset: No wifi in rooms and my heating wasnt working .But the staff were very helpful and changed rooms for me .

Plussat: Very clean, friendly, well run, great facilities, excellent food, everything I wished for. Thank you!

Plussat: The staf, the room, the breakfast … everything was like very good

Miinukset: ?? Nothing

Plussat: Nice place, very confortable with all you need. Trip to the center by foot - 15 minutes.

Plussat: Room

Miinukset: Noise from the road

Plussat: nice room

Miinukset: There was no air in the room. The window was blocked and no air condition. The bed was not confortable.

Plussat: better cost benefit (price per day Vs quality of room and facilities )- close to all principal city exits / nice pool area as well

Miinukset: expensive breakfast

Plussat: Good service. .

Miinukset: But it's hell finding the hotel coming from the highway

Miinukset: We, I did not like that the breakfast where more expensive then you said, we have to pay 13€ not 12€, as it was when we booked the room.

Plussat: Food

Plussat: Good room

Miinukset: Pigeons on the roof (very noisy and annoying) no parking space around

Plussat: Room was adequate. Bathroom and kitchenette are fine although the kitchen could use some coffee mugs and more silverware. Balcony and free parking are great. Decent location.

Miinukset: Our room wasn't clean but as we were leaving, I noticed a room that had just been cleaned and it was spotless. We had to wait to get our room so I think it wasn't cleaned properly in between guests. The pool does not have a ladder. Air conditioner quit working sometime in the night before we left.

Plussat: The place was very calm ,the location and view were perfect.

Miinukset: The room wasn’t very clean the sheets were worn outand kitchen stuff were not enough.the lift and corridors were not clean with bad smell.

Plussat: Nothing

Miinukset: Nasty hotel, Very racist stuff. We advise every one to be careful. The stuff was too racist . They insulted us for being Egyptions didn't greet us and trait us in a very bad way without doing anything to them. The bathroom of the room we took was so dirty. After staying for one night already, there was this racist women in the reception who ckicked us out from the hotel and cancelled our booking. Just be careful please we feel so hurt and we feel bad thanks to this place.

Miinukset: Our GPS couldn´t find the number of the property so we were lost among other buildings for a while. The reception should have been open till 8 p.m. and I needed to disccuss breakfast as we needed to leave little sooner than they open the dining area. We arrived at 6,30 p.m. and the reception was closed. I called to a number which they sent but they didn´t help. Don´t be fooled by nice photos, the room was not pretty, it seemed to be former military dormitory. There is no central heating, only air-conditioning, which did not work. So I looked for a serviceman, he later looked for another person, who picked in it for 30 minutes, but fortunatelly he managed that and in an hour there was bearable temperature. Nobody spoke ENG. However in the morning, the reception desk was still closed and now I hope they will at least send money back for uneaten breakfast.

Plussat: Friendly welcome

Miinukset: Shower was broken. Not enough towels or toilet paper for four people provided.

Plussat: Very reasonable

Miinukset: It was very difficult to find this hotel as the name had been changed. I had to ask at a nearby hotel and they told me about the name change and location.

Plussat: Peaceful and quiet

Miinukset: I vacated the hotel 5 days before my check out date due to some emergency at home. I asked for a refund for the unutilised nights which was declined by the hotel.

Plussat: Dobar izbor za novac kojim ste platili uslugu.

Plussat: Staff tried to be helpful but were inefficient. Room did not have all the facilities advertised and when asked for them only some were provided

Miinukset: Room was not very clean and the facilities it should have had were not all present. The manager was very nice but the staff let him down

Plussat: The free parking was good and the rooms were modern.

Miinukset: no internet facility unless you had your own computer. No reception on Sundays. The shower was European style handheld but too low down on the wall.

Plussat: cleanliness and comfort

Miinukset:

Plussat: Nicely located area, neighborhood

Miinukset: No soaps, shampoos in the bathroom; No double bed;

Plussat: Quite area

Miinukset: Difficult to find and not staffed full time

Plussat: Superb appartment for everyone and it is well priced. I stayed with family and we found everything we need. Can recommend everyone and if I have chance I will use it again.

Miinukset: no

Plussat: Glorious property and gardens in a wonderful location - an easy walk into Aix ( or take the hotel shuttle). Reception staff were lovely.

Miinukset: Our room smelled rather damp (and clearly had had a leak in the past). One day our room was not made up until late afternoon despite our « please make up the room » sign.

Plussat: Beautiful Rooms. Very quiet but very lively on the beach. Service was excellent

Miinukset: Fitness center is not really a fitness center and machines were old. Spin bike broken.

Plussat: A true

Plussat: We found the staff extremely helpful and courteous and were very happy to answer all our queries. They also were happy to let me practice my french! The garden and outside eating areas are very attractive .

Miinukset: Nothing.

Plussat: My husband and myself came for our 15 year wedding anniversary. We had a wonderful check in experience, and the grounds of the hotel were amazing. We had a bit of a problem with the room, but happy to say the staff (especially Anthony, I believe the managers name was) was absolutely accommodating and fixed it and rectified the problem for us to our complete satisfaction. I enjoyed the bar outside, as well as the pool. The grounds were spectacular. I would absolutely recommend it to friends.. (infact I already have !)

Miinukset: Did not like the doves in the cage in the garden. I know they were well treated with lots of food and water, however It made us very sad to see them caged like this without at minimum a full flight cage.

Plussat: I loved the gardens. And the staff and the bar and front desk were terrific.

Miinukset: My room was never cleaned before 4 or 5 pm. It was very difficult to relax after a long day because I then had to wait for my room to be cleaned. I never could get enough shower gel. Plus my last night I stayed one of the quest had a dog in their room that barked until 11 pm. I only took breakfast one day because the guests were smoking and it was not an enjoyable experience.

Plussat: the room size

Miinukset: it was a little cold

Plussat: Hotelli idyllinen, linnamainen ja lyhyen kävelymatkan päässä keskustasta (15min). Henkilökunta huomaavaista/joustavaa.

Miinukset: Aamupala voisi olla monipuolisempi (hinta/laatu).

Plussat: The facility and the grounds were great. Staff was helpful and accomodating.

Miinukset: Everything was good.

Plussat: The location , confort and hospitality

Plussat: Very nice hotel. Good Restaurant. Spacious room and bathroom.

Plussat: The hotel staff is trully excellent, very knid and readu to help at all times. The hotel is plainly beautiful, with amazing gardens and a nice swimming pool! Moreover, we can very strongly recommend the restaurant, probably the best food we ever had.

Plussat: Hyvä ravintola ja henkilökunta!

Plussat: Beautiful hotel and grounds. The staff were excellent and very helpful.

Miinukset: The breakfast is very expensive, as is the restaurant if you decide to eat in the hotel.

Plussat: The garden

Miinukset: The room was tiny and the bed was small and old. A bit overpriced for what it is.

Plussat: Very attentive staff, excellent food, calm atmosphere

Miinukset:

Plussat: One of the desk staff, Valerie, was extremely helpful and friendly. Her recommendations made Aix-en-Provence and the hotel a definite return for us.

Miinukset: The majority of the desk staff and other staff were less than friendly and we felt a little uncomfortable to ask questions even though I speak french.

Plussat: Quiet hotel but close to town centre, very comfortable with beautiful garden

Miinukset:

Miinukset: Very bad service, food was terrible.

Plussat: Friendly staff, close to the highway to get to aix en Provence, Camargue, the TGV station and Lubéron

Miinukset: The AC was not cooling down too much

Plussat: Very clean room, very friendly staff, restaurant food was very good.

Miinukset: Very limited breakfast (but this is common in France). The pillows were not the most comfortable

Plussat: Very poor

Miinukset: Terrace was dirty, room smelled cigarets, restaurant was closed and there is nothing in the neighbourhood

Plussat: The hotel was nice and quiet, good and spacious room, ample parking

Miinukset: A kettle in the room would be great. I asked the question through booking.com about this point and till now the reply has not come. Anyway there was no kettle

Plussat: We had the suite and loved the bathtubs. Great affordable breakfast, well organized despite the covid crisis.

Plussat: Nice room, very cosy hotel in the heart of Aix-En-Provence. Easy access to all inner town places of interest.

Miinukset: Care no parking near by and hotel parking tiny and not easy to access. Awaited more from wellness area - wellness with extra costs.

Plussat: The hotel underwent a major renovation, it seems recently. Room was nice, clean and modern, comfy bed, efficient heating system in the winter and split unit A/C for the summer. Nice spa sponsored by NUXE. Great location and parking available in the back of the hotel. Only draw back is access by car is tricky.

Miinukset: Room is fairly bare to gain space with lack of convenient furniture.

Plussat: big clean room, in the center of aix. big bathroom.

Miinukset: When I'm on a business trip I need wireless internet. They didn't have complimentary wifi and that is a big minus for me.

Miinukset: The room allocated at the first it smelled badly, thus, I asked change the room.

Plussat: location

Miinukset: shoddy, poor quality facilities, hairdryer hanging off wall

Plussat: The location was excellent being in the heart of the old area and near areas of interest. The parking was very convenient. The hotel and room was clean.

Miinukset: The hotel was warn. It can use a makeover.

Plussat: It is an attractive, classic hotel with lots of atmosphere, right in the heart of an interesting city, and next to the old town, near many restaurants and brasseries and a good market.

Miinukset: There was no wifi in the room (although there was a computer with internet access in the lobby) and no hand towels were provided, just big bath towels.

Plussat: Hotellissa oli ystävällinen henkilökunta, runsas buffet-aamiainen ja siisti huone. Hotelli on hyvällä paikalla kaupungin keskustassa.

Plussat: Central, not expensive considering the location

Miinukset: Our booking had been lost when I called to find out about car parking, but apparently it turned up later in the day

Plussat: Very Central Located! Clean room

Miinukset: The hairdryer was old and didnt work very well. No good shampoo and body wash.

Plussat: Good clean room reasonable size with refridgerator, staff very helpful, parking excellent and nice pool

Miinukset: Charged extr for pool towels, and to use the spa

Plussat: Spatial room (403). Courteous service. Central location.

Miinukset: No.

Plussat: Good position of the hotel

Miinukset:

Plussat: Miellyttävä vanhanaikainen hotelli erinomaisella paikalla. Suuri huone ja hyvä kylpyhuone. Avulias henkilökunta.

Plussat: Location, cleaning staff, room size and amenities, quiet.

Miinukset: Washing machine instructions not clear. Could not get it to start and needed reception assistance. Receptionist wasn't happy. She fixed the problem. Overall, receptionists could be a bit friendlier. Only one could afford a smile. An occasional smile when greeted would be nice.

Plussat: Henkilökunta loistava, aamiainen hyvä.

Miinukset: Saavuimme hotelliin illalla, oli pimeää. Huoneemme sijaitsi nollakerroksessa, kulku ulkokautta. Ei minkäänlaista valaistusta, onneksi oli taskulamppu.

Plussat: Spacious, functional apartment. Friendly, helpful staff. Excellent location for walking into Aix.

Plussat: The room was bigger than average but because they fit in a sofa and table, it felt a bit small. It was great to have a kitchenette. If you are traveling on a budget, I think the kitchen could really help save money. We picked up croissants for breakfast in the room, so did not have the hotel's breakfast. It was convenient to have onsite private parking. It was a short walk into town, and I think that made this hotel a good value. It was also very quiet because it was outside of town.

Miinukset: Nothing.

Plussat: Pleasant location, nice room with small kitchenette. very convenient good public transport connection

Miinukset: could be a bit refurbished. a bit overpriced for the standard.

Plussat: clean and spacious room with kitchen equipment , very comfortable and convenient.

Miinukset: none

Plussat: Very good location, close to the centre and to the gare routiere. The room was basic and clean. Extra points for the staff, very friendly. Good value for money.

Miinukset: The lights didn't work all the time.

Plussat: Brilliant staff who go above and beyond - very efficient and helpful.

Miinukset: Well priced and ideal location.

Plussat: It was very clean and tidy, very comfortable, we enjoyed it a lot!

Plussat: Sparkling clean and great location. Friendly staff

Miinukset: Quite noisy during the night because of people partying on the street, but the staff quickly responded to the situation. Windows are of rather bad quality and you can hear the traffic.

Plussat: Perfect location

Plussat: Location

Miinukset: Poor sound insulation

Plussat: nothing went well, the first room we had had totally faulty electrics - newly re-wired but wrongly lights flickering, different lights going on and off when different switches were turned on and off etc., t.v. not wired in, air con not working, fridge not working. due to electrics too dangerous to stay in that room so they moved us to room two. badly needed re-decorating, cigarette burns on the furniture (smoking in hotels forbidden since 2008?????) air con broken, fridge broken however the poor staff who worked there really tried their best. This was the first day this hotel has been open since lock down - they have had three months to fix things!!!!!

Miinukset: most things apart from the pleasant stuff.

Plussat: Location near la Rotonda.

Miinukset: No elevator, no parking.It is not pleasant to carry trolley to 1st floor where is the reception. Mandatory to switch on the heaters in the room and in the bathroom . .

Plussat: as expected

Miinukset: the wifi

Plussat: Friendly staff. Very good breakfast. Excellent location

Miinukset: A little old-fashioned decor but that's not really a problem.

Plussat: Very friendly staff and the central location.

Miinukset: 1) No single hook in the bathroom. 2) We got exactly the same breakfast during the 5 days of our stay which was served on a tray (no buffet). 3) No lift. 4) No single English TV channel (minor disadvantage)

Plussat: Nice and clean, reasonable value for money.

Miinukset: only stayed one night and no complaints, it was perhaps a little noisy in our room next to the street, but it really wasn't that bad

Plussat: location and large room

Miinukset: entrance to hotel - stairs are very tired and stained

Plussat: The hotel staff was particularly very nice and the location is great.

Plussat: Perfect location for us: close to the thermal spa, not far from the Cours Mirabeau and tourist office, delicious restaurant 5 minutes away (Le Petit Verdot). Friendly and helpful front desk staff.

Plussat: Huone oli siisti ja tilava, kylpyhuone suuri. Yövyimme hotellin remontoidulla puolella. Hotellin sijainti oli hyvä.

Miinukset: Henkilökunnasta vain osa osasi englantia. Palveluhalua ei ollut.

Plussat: Room was to a very high standard, very centrally located and although on a busy road, the two windows with double glazing kept the sound out.

Miinukset: Some of the staff were a bit rude but all staff provided the service they are meant to.

Plussat: Great location and good sized room overlooking the amphitheatre. We decided to change the room, which the staff were very accomodating in doing so. Good breakfast and hotel facilities.

Miinukset:

Plussat: It's located center of the vill and close to bus stop of T.G.V.,,,but calm.

Miinukset: When I reserved this hotel , I noticed that there is under renovation. Because you said so. First night It's old room, we were not comfortable. So, next day I asked so. They changed to new one. We are very appreciate .

Plussat: Excellent in every way. On arrival receptionist was wonderful - happy and helpful. Very comfortable hotel and in such a great location - couldnt be better. We stayed on for a fourth night because we liked it so much

Miinukset: We honestly couldnt find any bad points. However, we think your website does not do justice to your hotel. It was because of guest reviews that made us decide to book the hotel

Plussat: Excellent location, V. short walk to the Cours Mirabeau and the main sights. Friendly receptionist, and nice big rooms for the price. Decent value for money.

Miinukset: Nothing to major, if being picky the bathroom could have done with a shower curtain.

Miinukset: Restaurant not open at night ? Seriously as a hotel? Pool closed, there for we chose it. So what does hotel expect that tourist we dont need to eat or what? Terrible for the facilities accces and use

Plussat: Breakfast is rather good and replenished. Staff is friendly Facilities are alright Large bed Nice bathroom

Miinukset: - 1st room we got : bed was not done, pillows were dirty - the room key kept deactivating (4 times over a 4 nights stay) - No minibar, and only 1 complimentary bottle of water - one day we had no hot water in the shower

Miinukset: Staff offhand, located behind a car show room

Plussat: super location and friendly staff

Miinukset: bathroom a little tired

Plussat: Business standard of room ok.. Iron,tea pot, coffee express in the room. Very nice breakfast room - Original paintings on the walls. Breakfast ok. Although steamed foam from eggs is not my favourite. Bathroom ok Not so far from the climatic Old Town

Miinukset: Very long check out. 0.5 h. Problems of personnel with proper filling up the invoice. Many faults and trials. Even with the business card. Garage very narrow piece. Difficult to maneouvres. Rather for smaller than bigger cars. One gate only. One direction. Little bit risky for sides of cars. So in the morning traffic in the garage. Hotel Localisation looks better on picture than in practice.Too mall eclectical plugs. Usb power connector doesn't work.

Plussat: Very beautiful hotel, relatively close to the city center. The room was spacious with a large and comfortable bed. Τhe breakfast area was decorated with paintings, imitating the works of great painters. Very nice note. The buffet variety was good. Very helpful and polite staff. The hotel parking was very useful. Spacious room with a large and comfortable bed.

Plussat: Good thing about the hotel is location. Just 7-10 mins walk from city centre so is quiet. Room is clean & comfortable. There is a bar & restaurant at reception floor and swimming pool outside.

Miinukset: AC is centralized so you have no control on what temperature you want and the hotel turn it off between certain hours. I don't really have a good sleep because the room is too warm and no air circulation. I tried open the window but guests staying next door is smoking and I got all the smell gone into my room. Restaurant not open during weekend so is a bit inconvenient when i just want to stay in. No door sign for "DO NOT DISTURB" and cleaner walk-in while I just came out from shower after i heard the door knocking. Staffs wasn't give a much warm conversation every time i spoke to them except on the first day arrived (not sure just because I'm not French or don't speak French).

Plussat: Good modern hotel, good value for the money

Miinukset: View from the windows is what it is, although they even put green artificial grass there.

Plussat: The room was very comfortable and I enjoyed the food in the restaurant

Plussat: Ease of auto access from autoroute; ten minute walk to town centre; hotel restaurant for late arrival

Plussat: Great petite dejuener

Plussat: Great location and well priced. An enjoyable stay with a good pool and parking available on site and on the street. Clean rooms and WiFi reception was good.

Plussat: We liked the little restaurant beside the pool which was open for lunch and prices were reasonable.

Miinukset: Location was not ideal alongside a busy road and car showroom with a 10 minute walk to town.

Plussat: Whilst not in the centre of town it was within an easy walk to town, restaurants etc.

Miinukset: This hotel is situated alongside a railway line and a car lot and for the room rate there were other hotels with the same star rating in better parts of town for less money giving me the opinion that this hotel was over priced and not good value.

Plussat: Location; only 10 to 15 minutes walk to town centre Outdoor swimming pool

Miinukset:

Plussat: safe underground parking, good breakfast buffet, very clean, convenient walking distant to downtown (10 min)

Miinukset:

Plussat: convenienceto town + cost

Miinukset:

Plussat: Central to all facilities. Access to motorway

Miinukset: I think the hotel website should clarify, as do others, that there is a fee for car parking.

Plussat: Breakfast and location super as centre can be reached by bus in 15min and is cheap. Restaurant is excellent on the premises which is a plus after a whole day out. Place is quiet all day,

Miinukset: To reach the lift from the room one has to go through an open passage which in the early months could be quite cold in the morning or late in the evening.

Plussat: I liked that the front desk people spoke English and they were very friendly and helpful. I got answers to all my questions. I also liked that the property has a closed parking lot for the customers.

Miinukset: The room seemed a bit old. The carpet on the floor kind of used. Pretty old tv too.

Plussat: The staff were very friendly from reception, the cleaner and the breakfast staff.

Miinukset: Nothing.

Plussat: The stuff was very friendly. Safe area, the hotel area being closed by a gate.

Miinukset: The room was quite dark, compared to my expectations and the images from booking.com associated with the room. The electric blinds were not working at all. At the ground floor they would have been necessary. A huge minus is the extra door between the rooms, which reduce a lot the intimacy.

Plussat: Excellent breakfast. Staff very pleasant and helpful. The security gate to get into the complex is a bit slow. I wouldn't have been aware of this if I hadn't read other peoples reviews on here. Overall an enjoyable stay. A common room in the lobby area with books and games for children.

Miinukset: The security gate to get in at night time could be quite slow to open.

Plussat: Two of the male desk attendants were excellent and helpful!

Miinukset: Hotel hard to find!

Plussat: Reasonable price in a reasonable location for access to my work location.

Miinukset: Conversely, not very convenient for the town centre

Plussat: The room was clean

Miinukset: The room was very small. We booked a triple room and the third bed was actually a shakedown very uncomfortable.

Plussat: It was really very cheap on booking, and located conveniently outside the city.

Miinukset: Yes, it was actually slightly dodgy to me, and we had 2 visitors that night in the form of tiny cockroaches...the room in itself though seemed quite clean...

Plussat: to have been welcome,full amenities in the room particularly in the bath...

Miinukset: the rooms are too dark.

Plussat: There was parking place inside hotel area, good situation if you are travelling with car.

Miinukset: Room was small, dirty and noisy.

Plussat: Very good restaurant and service

Miinukset: We struggled a little without a sink plug but it was only for one night so we managed

Plussat: Cleanliness of room, good value, great location

Miinukset:

Plussat: nice & clean hotel, very good breakfast, very good value for money.

Miinukset:

Plussat: Easy affordable clean

Miinukset: Gates locked at night and entry to hotel was then very difficult

Plussat: Proche du centre d aix, au calme et surtout pas cher

Miinukset: La chambre sentait la cigarette

Plussat: Great location, clean and well maintained

Miinukset: Cramped room Internet went out for 3 days and nothing was done to mitigate the impacts of the outage, that can range from nothing to a lost of business due to inability to communicate as expected. Not worth what was paid

Plussat: The Saint Christophe is a great value, excellent location to Aix and transportation. Very pleasant and accommodating staff.

Miinukset: Nothing

Plussat: Location is definitely the only reason to chose this hotel

Miinukset: Room was humid and smelly. Staff at the reception polite but cold, visibly they would have preferred to be elsewhere

Miinukset: I would have preferred a room above the ground floor.

Plussat: Check-in, check-out, Breakfast & a very central location

Miinukset: Room with balcony overlooked a back street with nothing scenic at all.

Plussat: Good room, great view of the main square from my window.

Miinukset: Toilet was a little too close to the wall.

Miinukset: The room was a bit hot at night but it was too noisy to open a window.

Plussat: Good location. Helpful reception staff

Miinukset: Poor quality room even after paying for upgrade. Floor had screws sticking out. Restaurant food and breakfast very mediocre