Aix-en-Provence hotellia

Plussat: This hotel was not as big as I expected, but it was enough comfortable and the location is really strategic in the old town. Charline was also helpful.

Miinukset: Only suited for couples. I booked two rooms, and the second room was for our two sons. They didn't feel that the room suited them because the bathroom was open.

Plussat: The Suite we stayed in was wonderful. It was spacious, well designed with a stand alone bath. We had a balcony with a table and chairs and with a view over the garden. The spa was clean, tranquil and relaxing . Antoine who greeted us looked after us superbly. The breakfast he served us was a typical French breakfast, lots of options, the croissants and bread were very fresh. We felt as though we were staying in a luxurious private house.

Miinukset: There was nothing that we didn't like. Everything was perfect.

Plussat: Wonderful property. It’s like being in your own home. Ideal location. Antoine, the concierge, was fantastic.

Miinukset: Fast laundry service needed.

Plussat: Everything in the hotel was beyond my expectations! The concierge was phenomenal! I would rate this Hotel al five star! Everything in it was just beautiful! Location is fabulous!

Miinukset: Nothing

Plussat: Perfect location. Walking distance to all the best restaurants, shopping and museums in Aix. Amazing concierge (Antoine). He was so helpful with travel planning, recommendations and reservations. I will absolutely stay here again when I return to Aix!

Plussat: Almost everything! Our pre-arrival questions were answered helpfully and private transport was organised for us from Marseille airport to the hotel. After a long flight and with baggage delayed on arrival Antoine kindly upgraded our room and warmly welcomed us with refreshment and local advice on recommended restaurants while we waited for check-in. Our large room was extremely comfortable and fashionably decorated with everything we required for a memorable stay. Breakfast included a good range of fresh fruit, pastries and coffee attentively served in a pleasant sunny breakfast room. This chic small boutique hotel also offered public areas for reading, relaxing or bathing. The hotel building is an old townhouse which has been imaginatively redecorated in a comfortable contemporary style with some quirky touches. It’s location in the centre of the gracious old town within brief walking distance to the major sights was perfect. The few staff were unfailingly pleasant and professional.

Miinukset: Almost nothing except some noise from an adjoining guest room. Some of the decorative themes were a bit niche.

Plussat: The property was beautiful and in a great location - walking distance to everything you need in Aix. Antoine the concierge was very helpful and always willing to give suggestions or book things for you. The bed was to die for - so comfortable.

Miinukset: The check in process was not great as we arrived later in the evening after hours. We didn’t know how to enter, and just happened to run into other guests who gave us a number to call. I would recommend getting clear instructions prior to arrival or arriving during the day where I’m sure Antoine would be very helpful.

Plussat: Wonderful 4 bedroom hideaway though located a few steps away from the heart of the city. Excellent service and stunning property full of charm Great breakfast

Miinukset: Nothing

Plussat: We loved la Maison d’Aix! The architecture and decor are magnificent, the beds are luxuriously comfortable, the breakfasts are delicious. Antoine, the concierge, could not have been more welcoming, charming, knowledgeable or sympathique.

Miinukset: ,

Plussat: Antoine, the concierge was excellent

Miinukset: Whats not to like

Plussat: Lovely hotel/spa. Our room was fantastic for the price. We stayed in the classic and the room was quite large with a lovely balcony. Be sure to request the top level to ensure a view (otherwise you’ll just see shrubs). The grounds and just gorgeous and the spa, while small is nice. Both heated pools are great as well. The concierge was so helpful and accommodating.

Miinukset: My only slight complaint is that it was about a 10-15 min drive to town and there is only one real restaurant on site, which for diner is €125pp, so not suitable if you just was a quick bite. There is room service, but the selection is limited. They do offer a free shuttle into town which is nice, but you need a taxi back at night which was a bit of a pain.

Plussat: Location, staff, pool and terrace restaurant were excellent t.

Miinukset: Bathroom was odd

Plussat: Everything was great!

Plussat: Location, service, excellent staff

Miinukset: Extremely poor wifi and the room needed painting

Plussat: Heated swimming pool was perfect

Plussat: Quite and peaceful

Miinukset: The AC wasn’t working and they weren’t able to solve the problem till the next day, Room wasn’t ready till 5 pm. But overall I liked the hotel.

Plussat: This venue is a slice of heaven. It’s as if time stood still for a brief moment. The staff are wonderful, kind and attentive. Your room is always attended too whilst away. There is always an abundance of supply of things you may need. The concierge are exceptional. They take the time to understand your needs and do well to deliver.

Plussat: Location perfect. Rooms clean and comfortable. Staff excellent

Miinukset: Michelin star restaurant on site very disappointing. 90 minute wait for food. Missing course on tasting menu. Bad red wine and hopeless sommelier

Plussat: Location was beautiful and staff were both friendly and helpful! Gorgeous outdoor restaurant and pool with spectacular view.

Miinukset: There’s not really a shower just a handheld shower head that’s really a part of the bathtub. A little pricey for the value.

Plussat: Super service, very helpful

Plussat: Everyone was very attentive and made you feel very special.

Plussat: Lovely romantic hotel, beautifully designed, spacious beautiful rooms, great breakfast, good location

Plussat: Friendly staff, Great restaurant and beautiful setting.

Plussat: The rooms are amazingly comfortable. The details everywhere are wonderful. Fresh flowers everywhere you look. Each door has a different little painting above the room number. The restaurant is great. The restaurant staff is the most professional I have ever seen. They really take pride in what they do. The breakfast buffet is great. Sitting out there eating breakfast in the morning is so wonderful, you may never want to leave.

Miinukset: Lighting in the bathroom could be improved for putting on makeup.

Plussat: I thought I had died and gone to 5 star heaven. Everything about this hotel is heavenly. The surroundings were luxurious and staff charming.

Plussat: Everything

Miinukset: Comfort and courtesy

Plussat: Accommodating staff.

Plussat: Excellent room service, restaurant and afternoon tea. Mansion hotel style met and exceeded our expectations. Beautiful property. Staff was amazing from start to finish. Wifi connection was consistent and strong in our room and throughout the hotel. Whenevervwevleft to tour we were supplied with bottles of water. Complimentary regional cookies were fantastic. Espresso har in our room was very enjoyable.

Miinukset: The lack of a convenient charging station, outlets only at floor height and no available outlets by bed or nightstand was problematic as we brought cell phones and iPads. Everything else was great.

Plussat: The building has historical atmosphere but perfectly maintained. The room is clean and comfortable.

Miinukset: Nothing!

Miinukset: It was stated as an apartment for 3 adults. There was no bed for one of the adults, only a sofa bed. Bedroom was tiny

Plussat: The reception staff were extremely friendly and helpful. Our room was very modern and clean.

Miinukset: We rent a car and park at the hotel's basement parking lots. The driveway to the car park area was extremely narrow.

Plussat: Front fo desk spoke very clear English. Mature guests.

Plussat: Location, breakfast.

Miinukset: The absence of every day cleaning, needs to be paid additionally. Awful pillows

Plussat: Great location , close to city center. Spacious rooms.

Miinukset: The bathroom floor had too much residue from the cleaning product.

Plussat: I love the area, breakfast is very nice. Parking is good too

Plussat: The layout of the room. Everything was thought about carefully such as a seperate toilet, lots of storage and even a table to eat at which was neatly tucked away so the room didn’t feel cramped

Miinukset: Nothing everything was great

Plussat: Very well located, close to the city center and all the shopping and restaurants. Has its own parking lot so you don't have to worry about not having any place to park. The hotel staff was nice enough to help us make a few calls for restaurant reservations. The room is quite sizable for Europe's standards.

Miinukset: The room was okay clean and average, don't expect too much. There's only one elevator and so it's super slow and it smells bad.

Plussat: Staff is very hospitable and helpful. Place is very clean and the room is not fancy but practical. Lots of storage places and other facilities in the room. Good breakfast.

Miinukset: I ‘d like towels changed more often.

Plussat: We had a run with a kitchenette. Big room, big bathroom, comfy bed, very clean, super convenient and staff friendly and helpful. Perfect!

Miinukset: Nothing!

Plussat: The receptionist was excellent. Confident, friendly, very helpful.

Miinukset: Access to basement car park is very tight. Stressful!

Plussat: The location is great, a 5 min walk top the routine ams to the Cours Mirabeau. They're fully equipped with kitchen ware and we were able to take full advantage of that. Hotel Employee was excellent and very helpful.

Miinukset: Parking was 60 euros for 7 days. You have to pay for parking at most European hotels so it wasn't out of the blue or anything, just that it was extra.

Plussat: The location is nice, nice bed and environment.

Miinukset: The shower head is not adjustable by height and the direction also the shower head cannot fit into the stand. So was difficult to showee. The reception told us their parking is full so we need to take the pay parking in the city. Then it should not show as free parking when book the hotel.

Plussat: A 15 minutes walk to old town. Had parking (for a fee). Rooms very clean. Close to an excellent restaurant called restaurant Gambetta. I would stay again.

Miinukset: Room a bit small. Tiny shower.

Plussat: Location

Miinukset: No breakfast included

Plussat: The location was great. The staff was overall excellent. The cleanliness of the room was good, but the restaurant treated us just OK(I would go back, but not I would rate it average for the money) and there were ants on the window ledge.

Miinukset: See above

Plussat: Ei ollut kehätien sisällä, mutta tarpeeksi lähellä kaikkea. Erittäin siisti.

Miinukset: Huone 13 oli kovin pieni ja sinne ei olisi mahtunut yhtään pitempää sänkyä ja se oleva oli 10 senttiä liian lyhyt tavallisella 180 senttiselle miehelle. Silti suosittelen.

Plussat: Comfortable room. Fresh and clean. Good parking. Good reception

Miinukset: There is a beautiful outside area for breakfast, but it is seriously compromised by chain smokers. In fact it is almost impossible to enjoy the area with these mainly ancient Italians chain smoking over your space. My suggestion to the hotel Is that they designate an area at the front of the hotel as a place where the addicts can be together.

Miinukset: The AC wasn’t working in my room and it took hours to convince the staff that it wasn’t a figment of my imagination. Once they realized it was true, they didn’t charge for the room, but were unable to provide another accommodation as the hotel was full. This was on the hottest day of the year (45 Celsius) this summer. Most of my family (3 adults and 2 children) spent the night in the triple room we had reserved, but it wasn’t big enough for all, so I had to stay in a stiflingly hot room.

Miinukset: A little closer to centre of Aix would have been better

Plussat: Nothing

Miinukset: The room was not clean. Most of all, the staff was rude and unpleasant. I have never seen that kind of hospitality.

Plussat: Very helpful staff at check in!

Plussat: Location good, parking available, good buffet brakfast. Air condition was available in comfort room.

Miinukset: A bit small room for two persons.

Plussat: Beautiful grounds

Miinukset: Part of it needs renovation

Plussat: Spotless rooms and beautiful gardens

Plussat: Beautiful property Lovely garden grounds.

Plussat: Food & drinks delicious , though a little pricey...

Miinukset: Smokers everywhere.even in food /bar area of garden.

Plussat: Everything!

Miinukset: Nothing!

Plussat: Wonderful garden and grounds. Beautiful building

Plussat: The garden and outside areas are beautiful like staying at a chateau with its own private garden. It is not in the city center so it is peaceful and they have a shuttle into the town center so you can see the sites

Miinukset: Nothing! Everything was great well beyond expectations

Plussat: Beautiful garden, dining facilities, outdoor bar with live music in evening.

Plussat: The staff were brilliant - Abibou was amazing even prior to me coming out with my family investing time to help me organise my trip. All of the other staff were lovely and helpful too. My son let his phone at the hotel and immediately the reception staff sent a taxi in time to deliver the phone ahead of our flight. nothing was ever a problem. The food is fantastic - that's definitely the plus point of this hotel

Miinukset: The hotel is set in such beautiful gardens yet on Easter weekend (when I was there) the gardens were so overgrown, weeds etc and genuinely in need of some horticultural love. The internet was shocking too - for a five star hotel they need to invest in better wifi/IT infrastructure. I have had better range up in the mountains so they can't say it's location in the heart of Aix.

Plussat: Great location...just outside the town center but only a 10 minute walk. Enjoyed the beautiful gardens!!!!

Miinukset: I thought it was expensive! I stayed in 8 different hotels while in Provence, Burgundy and Paris and didn’t feel the room I had measured up to the price. Pool wasn’t open for the season. I loved enjoying a drink on the lovely patio but was seated next to smokers who smoked nonstop...eek

Plussat: Everything

Miinukset: Nothing

Plussat: Parking

Miinukset: Lack of staff and service

Plussat: Clean and comfortable room. Helpful staff.

Miinukset: The air conditioning system in the room worked all the time and was noisy. Room too cold.

Plussat: Brand new hotel with very good quality materials and facilities

Miinukset: Valet parking took 20 minutes as concierge was busy for over 15 minutes with some guests

Plussat: The hotel is Great. Room is very comfortable, bathrooms are big and clean, there's an open air lounge to sip a rosé, and have a nice conversation. There's a nice sauna and hamman and an indoor pool. It's supposed to be heated, but during my stay the heater was broken.

Miinukset: Its a five star hotel, but there's all sorts of five stars. The room service menu is very restricted and is available at the TV, some people won't be able to figure it out. The breakfast is served until 10, and at 10 sharp, you can be having coffee and they will take everything off and come at you to tell you that the meal is closed.

Plussat: Nice decor, thoughtful design of room & bathroom. Excellent staff - réception/house-keeping/concierge etc - garage in basement so you didn’t have to worry about the car but could access is directly if you wished to use it. A/C Strong, wi-fi Strong .

Miinukset: Perhaps a little more choice in the Room service menu?

Plussat: Nice hotel. I would stay again.

Plussat: Clean, large rooms. Quite pricey for location and quality.

Miinukset: Massive hotel in Aix, but little charm. Location is fine; the center town is about a 10 minute walk. They have an indoor pool (closes at 9:30 pm) and spa, but as I arrived late, I was unable to use these facilities. Parking is €19 extra. The room was quite expensive compared to other hotels around France (Paris and Cassis), which is pretty surprising. I wouldn’t recommend this hotel, although it satisfies the need for a clean hotel with large bed, it doesn’t provide anything else I would want on a nice trip to Provence.

Plussat: Beds are very comfortable. AC is great even with the 114 degree day! Rooms and common areas are very clean and appointed well. Restaurant is first class yet casual. The staff is super helpful and friendly!

Miinukset: Nothing!

Plussat: As we paid over €300 per night excluding breakfast we had High expectations during our two nights stay in Aix. (Stayed at the Grand Hotel last time and was Very happy with that.) We where met with the best service and engaging staff. Valet parking was 100%! The standard in the room was top notch. Our daughter was welcomed, after we arrived at our room, with a small tray with popcorn and candy. You must also try the lounge. Great tapas and drinks. The spa had an indoor pool that was used both days and everything was perfect. Different options at breakfast as the French people obviously only eat croissants and coffee. I had the chefs make me an omelette and we didn’t miss anything. Again very engaging staff that 100% understands the level of service that is expected. Nice job!!

Miinukset: Breakfast was not included.......

Plussat: Siisteys , sijainti, rentous, hyvä Wi-Fi , avuliaisuus, joustavuus

Miinukset: Muovimukit

Plussat: Good location. Helpful staff

Miinukset: Breakfast was ok but perhaps better to eat at one of The cafes in town.

Plussat: A nice hotel close to the city's centre. Parking available.

Miinukset: -

Plussat: Boutique style hotel. Great location. Very clean and all staff helpful and pleasant. Fab little roof terrace. We enjoyed our stay and would go again.

Miinukset: We had asked for a twin bed but got a double. We were very happy with the room so made do.

Plussat: Immaculately clean, light bright room, comfy bed, the most lovely friendly staff who couldn’t do enough to help. Very well placed for central Aix. Had a really super stay and will go again when next in Aix.

Miinukset: There really wasn’t anything I didn’t like!

Plussat: We LOVED this hotel. I wasn't sure how close it would be to the center, but was pleasantly surprised to find it was 5 mins along some lovely old streets. The staff were all lovely - helpful, friendly and accommodating. We had a little balcony, which we loved. But the roof terrace was a real bonus too. The room had no fridge, but the hotel said we can keep anything in the hotel fridge, which we'll do when we go back in November! Yes we've already booked to go back. It is simple - but comfortable, clean and in a great location.

Miinukset: The breakfast wasn't great, and felt a little expensive for what was on offer. But there's lots of great places nearby.

Plussat: Great location and easy to find - rooftop terrace is delightful

Plussat: comfortable bed

Plussat: Very clean room and reasonable price.

Miinukset: No

Plussat: Location is great! Stuff was friendly and helpful. The rooftop terrace was superb ;-)

Miinukset: The room was lovely and modern but the balcony wasn't clean, very dusty and full of spider webs. The pillows were really uncomfy. The tap and shower were leaking but we reported it so hopefully this will get fixed :)

Plussat: nice people very clean aircon

Miinukset: o

Miinukset: Wifi ei toiminut koko ajan, mutta tarvittaessa korjattiin heti

Plussat: nice staff. Outdoor terrace is really nice. Convenient parking lot. Large rooms. Separate bathroom and toilets ( in deluxe room ).

Miinukset: - location in the middle of a commercial zone along the highway ( however once in the property you totally forget that point since you are totally surrounded by trees and you don’t hear anything else than cicadas) - no afternoon or late food service at all: lunch closes at ..1PM and NO ROOM service. ( because the restaurant at the location is high scale , the owners did not consider that having a room service for hotel guests is of interest ...). No food or drink service at night neither. No way to get a tea or some appetizers at the terrace. - terrible amenities. No sport equipment. Pool side is under-used ( large sun deck and outdoor kitchen totally abandoned during our 2 night stay late june ) Our experience was poor with no possibility to check in prior to 4:20PM ( still i have to admit that hotel was fully booked due to a wedding and perhaps housekeeping was very busy ), no soap refill in the bathroom, poorly decorated rooms ( which is too bad since room surface was large and the castle itself is gorgeous). However, staff was dedicated and specifically Jean Paul at the front desk who did everything he could to make our 2 night stay more enjoyable.

Plussat: Beautifully maintained, nice pool!

Plussat: The ambiance.

Miinukset: The shower needs a curtain or something to stop water getting into the rest of the bathroom.

Plussat: The breakfast was absolutely excellent. Excellent croissants and selection of cheese. Friendly staff. Great location near the tgv station.

Miinukset: Unfortunately we showed up late the night before and had not eaten. It was our fault for not telling the hotel to prepare us a late snack. Nevertheless it would have been nice if the hotel could have prepared us a cold plate in spite of the late hour.

Plussat: the dinning room is beautiful & the breakfast is delicious !

Plussat: Ambience.

Miinukset: No English TV. No non-gourmet food option.

Plussat: It looked gorgeous and everything felt like luxury; the softest bath towels ever and a big screen TV. There were eating places very close by as an alternative for those on my budget. It was handy for Marseilles Airport, only 20 mins drive even in rush hour.

Miinukset: There was nothing to dislike as such. We did find the restaurant very expensive so didn't eat there. 115 euros cheapest evening menu and 21 for breakfast, at time of writing.

Plussat: Fabulous chateau and grounds . Superb welcoming staff.

Miinukset: Strange location. Neighboring properties industrial. Also because it was Monday, restaurant closed.

Plussat: Ruuasta

Miinukset: Ylelisyyttä liian vähän

Miinukset: One of the other guests was very embarrassing around the pool, but the (female) member of reception staff was very sympathetic when we complained. We left next day. The guest was over-amorous with his female partner in an extremely sexual way, in and out of the pool, and there were small children around. The breakfast would have cost around 42 euros. We couldn’t afford it. Also, unlike previous stays in this hotel, we couldn’t have food around the pool, and in any case we couldn’t possibly have afforded it

Plussat: Very nice staff. Good breakfast but a little expensive. Nice spacious rooms with a coffee and tea maker. Although the buzy commercial area is closeby, when driving up the entrance lane, the hotel is well protect with trees and you have no harm from the buzy road. Close to the city centr of Aix en Provence.

Miinukset: The pool was not clean at all and the location is in the middle of an commercial area.

Plussat: Restaurant outlook perfect

Miinukset: Gardens slightly untidy

Plussat: The stay was amazing. The staff was so friendly, kind and helpful beyond words. Our breakfast was superb and dinner, too. The hotel and grounds are beautiful. Thank you so much. We only wish we could have stayed our entire visit to Provence in this magical place! Sherri

Plussat: We really had a lovely stay. The staff were very nice, helpful and were not intrusive. We loved the resident dog Maya. The location was further from the centre of Aix then we expected- getting taxis in the evening was a challenge and a walk would be unsafe and not to be tried. We took an excellent breakfast on some days. The food menu is clearly designed for high end expensive fine dining- not our cup of tea and therefore not used. Would benefit from a more diverse menu for those not wishing high end fine dining. Thank you for making our vacation most enjoyable.

Miinukset: Did not like the limited menu particularly for one vegetarian.

Plussat: Very comfortable...a beautiful venue...wonderful food....gracious staff...great pool. Th only drawback was the road so close by but I imagine that this has happened over the years.

Plussat: Great place

Miinukset: Restaurant closed for 1st of May !!

Plussat: Location - close to Aix but in wonderful wooded grounds

Miinukset: Can’t think of anything

Plussat: A lovely property, set back in a wooded area, just off a main road. Great rooms and lovely food.

Miinukset: Not a particularly inexpensive property, but probably is the same for similar proeperties.

Plussat: Did not take breakfast or dinner. Our stay was a Sunday night and the hotel kitchen was not open on that night. A slight drawback. Fairly convenient for Marseille-Provence airport.

Miinukset: No shower in bathroom, only a bath.

Plussat: The hotel inside was wonderful as was our room , food and service

Miinukset: The gardens, where in a terrible state of repair , trees and bushes overgrown, lawns in bad state of repair. Plus generally very untidy .

Plussat: Beautiful property, lovely large comfortable room with character and view, comfortable big bed, fantastic food in a very pretty open area, and efficient and friendly staff who never ask for a room number as they know who you are.

Miinukset: poor quality bedsheets and very poor wifi which dropped out all the time so you had to log in again. but small things compared to the rest which was fabulous.

Plussat: Able to leave suitcase after checking out till later in the day Check out at noon. Super room. Spotless. All I needed for a comfortable, well located base in a charming old hotel. Great hosts. Will stay again.

Miinukset: Iiked everything.

Plussat: Good and kind assistance of the staff

Miinukset: Nothing

Plussat: It's location

Miinukset: We booked two rooms, a double and a single. They were both tiny. It was not possible to open the door properly on the single room as the bed blocked it. Both rooms were so small that it was nearly impossible to open our suitcases. The WiFi did not work in the rooms, and the air conditioning was poor in the double room.

Plussat: The breakfast was a truly Continental breakfast: the bread was fresh and the croissants light. The location was wonderfully easy to reach everything in Aix.

Miinukset: I love soy milk and I know the French find it difficult to have a range of milks, but sometimes it makes a place just 'parfait'.

Plussat: Lovely staff!

Plussat: Personel

Miinukset: Noisy, WiFi is poor Room is small Shower is too small No elevator.

Plussat: Close to the center

Miinukset: Small room, no parking

Plussat: Very friendly knowledgeable staff

Plussat: The breakfast was a delicious variety of options with an elegant spread. The staff had excellent recommendations and was very helpful, always with a smile. Could not recommend this hotel any higher for a stay in Aix-en-Provence.

Miinukset: An elevator would've been nice, but the stairs are a nice way to work off all of those delicious meals you'll have in town.

Plussat: All the people working there were extremely friendly and helpful. The breakfast, a traditional French one with croissants baguettes and jams but also cereal yogurt and fruit was delicious and fresh. The room, was very comfortable, quaint and very clean and appointed with TV, air conditioning and a very comfy bed. Thankfully to everyone there for a lovely sejour.

Miinukset: Some help with my bag up the 3 flights of stairs would have been great. This was provided for my friend once she arrived but the young lady who checked me in didn't offer this to me.

Plussat: Small hotel, quiet neighborhood, friendly staff. Easy walk from train and bus station. Stayed 7 days. Small room but OK if you havn't a lot of luggage and stuff....

Miinukset: No elevator, but staff available to help if needed.

Plussat: It is very close to the centre of town. The bathroom was excellent. The room was clean althought the floor is very old and doesn't look very good.

Miinukset: The bed cover was dirty along the bottom, and the bedding seemed really old.

Plussat: Friendly & accomodating staff, nice breakfast room, very good location, parking worked out well; updated bath room was fine.

Miinukset: Floor rug was stained and dirty; room and simple but adequate furniture needed painting; furniture and drapery actually needed a good cleanng; bath linens were "washed out".With some effort,not even great expense, this could be a very good place.

Plussat: I had a basic single room, buyt it had fresh furnishings, with wall TV. Clean bathroom, good value breakfast, great location - 20 mins from bus; 10 mins from railway; 5 mins from township. Only one minor issue - the bed needs a new mattress.

Plussat: The Bathroom was very modern compared to the room.

Miinukset: The room was basically a bed. Comfortable but tiny.

Plussat: Location

Miinukset: breakfast

Plussat: Location excellent, close to train and bus stations as well as historic sites, restaurants and shopping. Price very reasonable, given location.

Miinukset: Room was small in comparison to those in other two star hotels and walls of room needed re-painting or cleaning.

Plussat: Very nice classic French style decoration. Nice bedroom floor plan.

Miinukset: No elevator. The new bathroom is modern style, not classic style like the bedroom and hotel. So, it should have the same style.

Plussat: The staff was nice and helpful and the pool was also a good way to relax.

Miinukset: The pool opened at 9:00 because it was in the shade in the morning.

Plussat: Comfy bed basic but clean room nice en-suite and good choice for breakfast.

Plussat: Very pretty hotel , with new appearance, nice room and lovely pool area. Nice staff , always helpful and friendly. The big free parking yard was very convenient because we had a car .

Miinukset: In the room was not a mini refrigerator ( to keep drinks cold , was very warm weather ) , not a coffee/ tea machine.

Plussat: Staff were incredibly helpful, the pool was excellent (especially in this weather!), we enjoyed the food - and breakfast was great - especially for the price and the location was great being a short cab ride into the centre (In the cooler weather would be a pleasant walk). Would recommend this great hotel!

Plussat: Nice and clean, quite close to the airport, ideal for transfers

Miinukset: Wasn’t particularly close to anything, walking to a restaurant for example wasn’t realistic

Plussat: The room was very clean. Amenities were from Rituals- I was pleasantly surprised by it.

Miinukset: Location is very far from the center. It was very difficult to walk to the hotel from the train station with luggage, especially in provencal weather. However, there are bus lines that take you to the city center(4, 8) in 15 minutes. Also there is a large supermarket nearby(Casino). It is great for people travelling with cars though, free parking and the lot is huge

Plussat: Very good

Plussat: Everything: free parking, breakfast for fair price (8€ each), the swimming pool, nice room with good space and wc..

Miinukset: Maybe the location is a little far from the center if you are traveling without car. For us wasn't a problem.

Plussat: Good option not far from cours Mirabeau and other attractions in Aix. Excellent price/benefit with friendly staff, parking possibility (extra cost) and good breakfast.

Plussat: Location to old town

Miinukset: wifi is not good

Plussat: Very central, 5 min walk to the old town. Parking garage available which is much needed in this part of town.

Plussat: Oikein hyvä aamiainen. Henkilökunta, erityisesti vastaanotossa ollut mies oli hyvin ystävällinen ja palvelu altis. Huone oli erittäin siisti, iso ja hyvin toimiva. Kylpyhuoneesta pääsi mukavasti parvekkeelle, joka antoi viehättävälle sisäpihalle. Sijainti on erinomainen, kun on lähdössä kaupungista ulos. Lyhyt reitti moottoritielle tai uskomattoman kauniille Sainte-Victoire vuoren reitille.

Plussat: It’s very close and a short walk to Aix downtown and the markets. Great location!

Plussat: nice place, nice location, friendly staff

Plussat: Location, staff.

Miinukset: Bed gave me back ache. View non existent.

Plussat: It’s a pretty hotel with good breakfast and friendly staff

Plussat: Staff was very friendly and flexible, ordered us the taxi we needed for Aix-TGV in the best possible way. Keep up the good work! Breakfast was almost un-Frenchly simple and good.

Miinukset: Hard to say. Maybe the shower could have been a slight bit more manipulable?

Plussat: Close to everything I wanted to see; next door to grocery store; a/c room; great shower; comfortable bed; minibar that I was able to use for my few perishable groceries.

Miinukset: There was nothing I didn’t like. Just steps away I would’ve paid much more for comparable quality.

Plussat: Mukava. Rauhallinen. Siisti. Neutraali. Lämmin :)

Miinukset: Ei mitään negatiivista. Ei kyllä erityisen positiivistakaan.

Plussat: Location was very convenient. The receptionist was very kind and let us store our bags after we had checked out.

Miinukset: Our room was freezing even though we had the "heat" turned up as far as we could. In their defense, we didn't report it so I don't know if it was the hotel or just the room. Luckily, there was sufficient blankets on the bed.

Plussat: Old building,nicely decorated, gave you the feeling of being in another time. It was also great that it had parking.

Plussat: Good location near sites & train station.

Miinukset: The room did not feel so clean.

Plussat: We chose the Concorde for its combination of relatively central location, price, and availability of parking since we were travelling by car. It met our expections for all of these things, but what we didn't expect was the extremely friendly staff and the lovely large room with a patio deck where we could enjoy wine, cheese and bread overlooking the rooftops. Great place!

Plussat: location

Miinukset: car park not included and hard to find in hotel location. Also, hotel car park is limited until 12pm which limits you if you have plans which could get you back late

Plussat: Location was very good, within walking distance of main tourist area. Bus right outside door also.

Miinukset:

Plussat: The hotel is located near the congress center. I have stayed in a renovated room which was nice and comfort. Some of the rooms are not as good.

Miinukset:

Plussat: Location was excellent - easy walking distance to city centre. The parking facility is a big advantage (Aix is a bit of a nightmare otherwise!!). We booked the suite and thoroughly enjoyed having beakfast on the terrace!

Miinukset: Some of the plants, paintwork and furniture outside (and on the terace) could perhaps do with a bit of extra maintenance.

Plussat: The size of the room was very good with separate wc and bath/shower although we did have a superior room. The room was not in the hotel itself but to the rear similar to a motel. Staff very friendly and helpful. Very good location.

Miinukset: breakfast was fairly average and not worth additional cost

Plussat: Nice balcony

Miinukset:

Plussat: Great vibe, very fresh, with lots of cool ideas with enthusiastic people

Miinukset: The location

Plussat: Modern and good feel

Miinukset: The WiFi would not stay connected. You had to resign back in constantly.

Plussat: Staff very helpful

Miinukset: No make up mirror in bedroom. Couldn’t get near enough in good light to apply make-uppl

Plussat: Attentive staff, lovely clean hotel, freshly decorated. Delicious breakfast. Nice swimming pool.

Miinukset: Said there was tandem bikes available on the website and they weren't available yet. Location would be better for people with a car or bicycles if planning to frequently go into Aix-en-Provence centre.

Plussat: Very nice staff, good parking (not suitable for high cars such as SUV, minibus, etc), new, clean, nice and accommodating interior, spacious room. Strong air conditioning and comfortable beds make a good sleep. Great hotel!

Miinukset: It's about 20 minutes walking from Aix center. During a hot summer day it becomes a distance... Also the hotel is located at a major road next to a highway junction. Though rooms are equipped with noise cancelling windows it's not a quiet place. If you prefer silence make sure to get a room that's facing the inner yard.

Plussat: Excellent breakfast very divers very reach all fresh superb presentation of the menu, very generous as an all you can eat Staff at the breakfast very careful and attending to clients right the way, continuous replenishing of the menu

Miinukset: not much

Miinukset: Arrived late and the garage is a little bit dark - the stairs up from garage needs permanent / automatic lightning. I am a big guy 6ft 6 in and not easy to scare :-) - but it is not ok for a petit person.

Plussat: The Staff at the Bar were really friendly and helpful

Miinukset: The reception was unfriendly and disappointing

Plussat: Clean comfortable hotel with excellent breakfast. Staff very helpful.

Miinukset: Needed a cab ride to town center, too far for us to walk.

Plussat: Tidy and comfortable, good place for driving

Miinukset: The Best Hotel ever

Plussat: Room, staff and location.

Miinukset: Food not replenished at breakfast. Not enough food for guests.

Plussat: I had a business meeting within walking distance to the hotel. Ideal for a flying business trip.

Plussat: The location; the area is silent, convenient for visiting the provence,if you have a car. Rooms are big enough and Remarkably clean ( thanks to Lucie who was working so hard and well) Beds comfortable.

Miinukset: The breakfast is a little dull. Needs to have more choice of foods, maybe make better use of their garden with some flowers or attractive sitting arrangements, the pool is very small, just good for a quick dive.

Plussat: Clean, parking, nice room.

Miinukset: Good for transit by car. 20 min to center of Aix.

Plussat: Nice staff, many facilities, perfect cleanliness, a small park with outside pull, good breakfast , very quiet area, nice views around the hotel.

Miinukset: Actually the hotel it is not in Aix en Provence, you must have a car and you have to drive 15 minutes to go to the center of the town.

Plussat: The room was clean and comfortable. They get extra point for having a soap dispenser instead of little soap containers.

Miinukset: Pool area and chairs can be better maintained. However, much better than other hotels we stayed in France.

Plussat: Very difficult to find even with a gps. The hôtel is in the middle of nowhere.Moreover at this period the restaurant was closed and you should do more 10km to find a correct restaurant.The welcome during the day was very good with kind person.The person in charge of the night was terrific. She is agressive and unpolite.She was not at her desk when i came back after the dinner.I had to wait several minutes outside by very cold temperature in order to wait for the gate opening. She refused to give me her name and told that if i carry on to complain,she will fire me from the hôtel.It is just the thrue. She should be fired as she his negative for your image. Beds are not at the level of the current standards.Matress are to soft and just 140. Kind regards Christian Bourgeois

Miinukset: Already said

Plussat: the bed was absolutely lovely, the matress and pillows and everything. the food was very good and also the breakfast.

Miinukset: I found it very inconvenient that the restaurant was closed during the weekend. And the location of the Hotel, although very good for my purpose, is not close by many restaurants and also the food delivery is very poor in that area

Plussat: Clean, modern, well maintained,

Miinukset: Nothing

Plussat: The man running the hotel was very nice despite a language barrier. The place is clean

Miinukset: The hotel is a little ways away from the city center where most of the activities are. The place is a bit basic, small room. It was challenging to find an Uber back to the train station early morning. I suggest booking a cab in advance.

Plussat: I loved this hotel - it was a great find. Family run with delicious homemade pastries every morning. Small room but clean and perfectly efficient and it was amazing to have a/c.

Plussat: Amazing staff at reception. Especially the gentleman in the evening. Spoke excellent English. After being mugged in Barcelona he really lent a sympathetic ear

Miinukset: Room was small, but it was acceptable as we only slept there

Plussat: Warm hospitality. 5 mins from bus station and the old town. Has a big supermarket close by. Hot shower comes fast. Strong shower. Highly recommended for solo travelers.

Miinukset: No elevator, but packing light helps.

Plussat: Wonderful location. Staff very helpful.

Miinukset: Secure parking a bit of a trek up stairs and through gates.

Plussat: Hotellissa siistiä ja kivan näköistä. Huone oli valoisa ja sänky mukava. Yrittäjäperhe (?) oli miellyttävä ja suomalaiseen makuun mukavan hillittyä asiakaspalvelua:D

Plussat: Very helpful and welcoming staff.

Plussat: Having stayed here a number of times, the staff is always extremely friendly and the rooms are clean and comfortable.

Plussat: Very accommodating staff - let us check in early and leave the car in the car park after checkout for an hour so we could walk around.

Miinukset: One of the electric blinds was not working properly. Minor inconvenience.

Plussat: the staff is very nice，very kind and helpful.

Miinukset: non

Miinukset: No parking on the premises

Plussat: I was travelling for work and it turned out to be a great choice of hotel. About 8 minutes walk from the centre, 3 minutes from a big supermarket, 5 minutes from the Vendome Pavilion - a beautiful, quiet art gallery and gardens, the location was excellent; I was lucky to be in a family room for a very reasonable rate- air conditioning was excellent, the small fridge was a welcome addition and the staff were consistently friendly and helpful - tips on how to get to Marseilles, things to see / do and advice when my bank card didn't work! Thank you!