Munnar hotellia

Plussat: - amazing location close to a plantation - perfect to relax - absolutely flawless food - arranged reliable pick up and drop off with safe (!) drivers - wide range of activities

Miinukset: - Ayurveda doctor is quite insistent on treatments, be prepared to negotiate hard to "only get a relaxing massage" - restaurant interior is a bit old - yoga matts are not as comfortable

Plussat: The staff is simply amazing. Food is great with fresh ingredients. The owner is a great yoga teacher.

Plussat: Amazing hotel, in a beautiful location. In the heart of the tea and cardamon plantations. Family atmosphere. Owners and staff smile, efficient. Excellent breakfast. Lunch and dinner on a personal order, very tasty and affordable. As part of our stay, we received free yoga classes, meditation, bird recognition tour, spice plantation tour. The cute Jeep driver drove us to the Katakali show and brought us back. The lovely guard set fire for us every evening, guests gathered around, received cake and tea, and made contact with travelers from all over the world. The laundry they did to us came with a good smell, ironed and folded . Everything they promised, we got. We had a great experience, and we highly recommend the place.

Miinukset: The water flow in the bath is uneven. The wireless internet is not very successful. Along with that in all the places we have been in India, the internet is not successful.

Plussat: Their food offerings were amazing, one of the best of our trip if not the best.

Miinukset: The shower had issues with the strength because the selector wouldn’t stay on the shower head setting.

Plussat: Loved everything in the property. The host Anju and Harish are a lovely couple. They have developed a beautiful property in last 12 yrs. They have many activities within there property which kept you involved in them and will give u a pleasant experience. Food and its presentation is amazing. Kudos to Anju. We loved to visit the property again.

Plussat: The staff we exceptional and our every need was attended. The breakfast was superb and the activities included were fantastic!

Miinukset: Can't say one thing I didn't like.

Plussat: Such a lovely haven, loved the simplicity and serenity of the resort, the service was very personal with the owners being on and around the site and ensuring everything was good with our stay. The food was wholesome and delicious and a good variety everyday. Loved the cooking session. Staff were hospitable and friendly, service with a smile guaranteed!

Miinukset: N/A

Plussat: Very modern, comfortable hotel with fantastic views! Easy taxi ride to the near by tea estates or if you are up for a walk, there's a very nice small way up that takes you to the plantations in about 20 minutes. We walked down from one of the view points (2nd mile view point - highly recommend) to the hotel, it was a very scenic walk - you're literally surrounded by tea estates all the time. There was some the traffic on the road on our way but we felt safe. Took us about 30-40 minutes downhill. Also: - two well sized pools: one is heated and one is on the rooftop just for adults and offers stunning views. - very well maintained, clean, large rooms - hospitable staff and owners that truly have given their hearts and souls to the place. Such lovely people, you really notice the difference to the big chains in the atmosphere. - great food in the restaurants

Plussat: Staff team are exception here, very friendly, welcoming and helpful. They all seemed very happy in their work and praised their bosses. We ate mostly in Food Sense Restaurant which had an excellent menu and all dishes were very well cooked and presented. The pools were fantastic, ground floor one for a morning dip and roof top one for sunset. We stayed for 9 days and swam twice a day!

Miinukset: No real coffee, only instant. Small problem with Wi-Fi & iPhones but everyone was working hard to fix it.

Plussat: Beautiful restaurant and buffet breakfast, extremely clean and modern decor, helpful staff, pools were lovely and not far from Munnar town.

Miinukset: Not alot, perhaps a few more hot western dishes at breakfast but plenty of indian dishes, juices, drinks which were delicious and fresh.

Plussat: 1)Friendly staff. 2)So many plants around indoor. 3) Food was very nice

Plussat: The views from the hotel were stunning. The gym and swimming pools were good. The bedroom was big and the balcony was great to have.

Miinukset: Disappointed that a 5 star hotel provided a poly cotton bedsheet. The bottom sheet was bobbily. Would have expected hotel standard pure cotton. The duvet cover on the day we arrived was dirty and had to be changed! Was not aware that there was no licence so disappointing not to be able to have a glass of wine with dinner.

Plussat: Everything

Miinukset: The top pool shut too early in the morning

Plussat: Beautiful location! The pool on the roof had an amazing view. Helpful staff.

Miinukset: It was not clear to us when we booked that the hotel didn’t have license for alcohol. Not a big problem but this should be informed in a better way.

Plussat: - Food varieties. Not the best but good. - The views is great. Make sure you choose the correct season time.

Miinukset: - The distance to hotel from airport was very exhausting. About 3.5hrs driving. And imagine the way back. - WIFI connection is not always stable. - I don’t recommend them SPA. - No room dining after midnight.

Plussat: Beautifully crispy clean and well maintained place. The bathroom was very clean and modern. The breakfast spread was really a good mix of Western and Indian cuisine. The morning drinks like Pista milk and fresh juices were really awesome..Good selection of fresh fruits, yummy waffles with syrup made fresh was my kid's favourite. We also loved the hospitality of the staff.

Miinukset: The bath towels were not very white which would have been great. Also, the spa facilities need to be reviewed as the Shirodhara an massage I took was not upto the mark. But loved our stay nonetheless and would highly recommend the hotel.

Plussat: Staff are friendly , the location is superb.

Miinukset: The restaurant food quality is very poor, The worst food had on any resorts restaurants.

Plussat: Great property,very great staff, clean, professional, no complain

Miinukset: The property is away from the city center but most good resorts in Munnar will be away from the town.

Plussat: Nice view Hotel Staff is Professional Beautiful garden

Miinukset: Bed mattress wasn’t comfortable

Plussat: The overall experience was great! ❤️ The best place in Munnar I could say... the view was breathtaking from the room.. the swimming pool... tasty food.. enjoyed a lot and all the staff were super friendly and helpful.. the driver who took us for the site seeing was really friendly and quite a photographer too

Miinukset: Nothing!

Plussat: The resort is very good. The staffs (Reception/Room Services/Restaurant/poolside/cafeteria) are very helpful, welcoming and very informative especially to introduce you to the facilities and to remind you timely what all activities we can engange in. The rooms are decent size. The ambience of the property is good. The food is great.

Miinukset: Cannot say we didnt like anything. The overall cleanliness is very good. However it can be improved.

Plussat: The Chai experience!

Miinukset: Dining area should have a separate place for children. Guests with children were noisy and discourteous in the common area. Our Villa had a kitchenette but no utensils, no cups plates, knives, forks, spoons, etc. I wonder what the point of having a kitchenette.

Plussat: Cleanliness and staff

Miinukset: Breakfast- food was tasteless and having artificial colour ingredients and spices .

Plussat: The two bedroom villa was spartan, but the beds were comfortable. It was quiet and had good views

Miinukset: Awkward access to villa, no handrail for my wheelchair companion. Dull dining room/lounge, lot of space with nothing in it, separate utility room in need of repaint, no chairs in bedrooms, large bathrooms with only narrow shelf to put wash bags etc on, no chair, tiny window. Staff were helpful, but did not understand our simple requests (luckily we had a Keralite with us). Expensive for what it was...

Plussat: Fabulous hotel with fantastic location, spectacular views. Lovely greeting from staff made you very welcome. Super restaurant, waiters very attentive. I have a special diet which the chefs even came to my room to seek my requirements. Rooms spotless clean and beds the most comfortable I’ve slept in. Definitely 5 star treatment! I would recommend this hotel to anyone thinking of going to Munnar.

Miinukset: Nothing!

Plussat: Than anything most loved thing about our hotel is the hospitality shown, the care they take to make sure things are done and follow up call or in person check is really commendable and win our hearts.

Miinukset: Weather disappointed us a little as we expected it to be different but again it is not something under our control so fine but the hotel made us forget that completely

Plussat: Room size was great, the location with the view and sound of the waterfall is mesmerizing. Fast check-in. The hotel tried to accommodate my request which is to provide a lady to do Henna and it was not included in the list of activities. So thank you so much.

Miinukset: The breakfast menu was not good except for the live station. The live cooking station's chef was perfect. He made perfect Dosa which compensates for the lack of variety or freshness in the other menu. The calls so many of them. I came to relax, but the calls didn't stop. one from the spa to offer the service and to make sure no sudden request. and one from the restaurant to make sure the guest knows the last order at 9 something.

Plussat: Location was amazing. Restaurant staff made sure we were always well taken care of. The spa people were very good. Loved the nature walk in the morning and taught us about the area.

Miinukset: Being really nitpicking here...some of the papers and cards in the room are old and covered in all kinds of filth. Signs that it's a neglected spot.

Plussat: The location was amazing

Miinukset: Good could have been better. A bottle of water was Rs 150.

Plussat: The hospitality was excellent, food was very good, views were incredible. Unfortunately we missed the yoga and the dance performances.

Miinukset: Spa services were not up to par. Check in and check out were ok but seemed a bit disorganized. Would have liked a more comprehensive concierge service.

Plussat: Very nice staff and lovely views

Miinukset: Noisy rooms and overpriced. More like a 2/3* Hotel. Spa was overpriced too and not a particularly nice setting considering massage was double the price of everywhere else.

Plussat: Excellent location and comfortable rooms

Miinukset: buffet food for every meal was a bit much

Plussat: Staff, location, PHILIPS TREK TOUR, Landscape of the property, view from balcony

Miinukset: Dinner timing could be extended if possible. May be last order by 10:30.

Plussat: Food and ambience very good.staff was very courteous. Overall our experience was awesome.

Plussat: The staff was awesome, and they have made sure the stay was amazing. The property does show some aging, but everything functioned very well.

Miinukset: Really nothing

Plussat: The views were impressive. All the meals were wonderful and there was plenty of choices. The staff were incredibly attentive!

Miinukset: I can't say anything bad about this place. It was pure heaven.

Plussat: Nice cottage and courteous staff

Miinukset: All Good nothing not to like about it

Plussat: The friendly staff and the fantastic views

Miinukset: There could have been more games to play and possibly more evening entertainment

Plussat: Atmosphere. Behaviour of staff.

Miinukset: We struggled little bit to reach there..so I'm requesting for more sign boards..it will helpful for others.

Plussat: Very beautiful, nice cozy cottages with amazing view. Own private little garden in every cottage

Miinukset: Food for vegetarians were not that great

Plussat: View, balcony

Miinukset: Towels old

Plussat: The staff. The view.

Plussat: Great amenities. Better views.

Miinukset: Was not easy to get into town to get food but luckily placed delivered to the resort

Plussat: Nothing

Miinukset: Reception staff attitude and unprofessional behaviour,the road leading to the hotel was Testing my cars off road ability. It was made evidently clear by the check in staff and by the lady who showed us around that we have selected the most basic room and this was the cheapest room to stay in the hotel.I had booked 2 rooms for 3 nights and felt this property was overtly priced. I have stayed in at least 100 different 5 star hotels around India and around the world,I must say this was by far the worst experience,neither does it deserve a 5 star as advised on booking . Com. I understood that all that is rated high on the website may not be what it is after all when you reach the property. Not a good job,bookings .com and not at all a good job team fragrant nature.

Plussat: The hotel is brilliantly built over the cliff offering a breathtaking view of the valley . It was such an out of the world experience to feel the fog crawling over the large balcony into the room . And watching the twilight from your cozy chair ,sipping a drink was really soothing .

Miinukset: The 5 star class is missing The staff was courteous ,but need a lot of professional training Menu needs a lot of improvement and variety Food is not great .The barbecues tasted like a piece of charchol . The hotel boasts a lounge bar , ( the only second hotel in Munnar to offer a bar )but make sure you carry your drink as the options are very limited. We were expressive about our concerns during the checkout , but the reception was so occupied in verifying my mini bar rather than lending a patient ear.

Plussat: Views Amazing Got upgraded to Royal Suite as it was our 40th wedding anniversary.. lovely gesture! Thank you!

Miinukset: None

Plussat: Location, clean, staff lovely

Miinukset: Nothing

Plussat: Locstion was good staff was nice and courteous food for average

Miinukset: Response time on nlift faliure was extremely poor my sister was stuck in the lift for over 20 mins she almost had Nervese breakdown and still recovering . In order to distress her we have arrange for doctor and massage in hotel in kochi. Same day second instance after 15mins my mother and second sister and wife got stuck into the lift again although we were informed it was working fine

Plussat: Our basic room had a very good view. The staff are wonderfully warm. The resort is well designed with smaller residences rather than a block structure.

Miinukset: It's a bit difficult for senior citizens to travel. The food was unbelievably bad.

Plussat: Everything, especially the staff, star man: Robin.

Miinukset: Nothing to dislike.

Plussat: Blackberry Hills is in the nicest and quietest part of Munnar. It’s perfect for relaxation. The staff in the spa are wonderful and front of house team. Really good food and super atmosphere

Miinukset: Nothing!

Plussat: Best place we stayed in kerala. Amazing staff and restaurant.

Plussat: We loved our stay at Blackberry Hills. The location is serene and private and feels like a true getaway. We also enjoyed the restaurant each night, did sunrise yoga and had spa treatments, all which were wonderful. Such a gem in Munnar!

Miinukset: Nothing—we would stay again.

Plussat: Location , friendly staff

Miinukset: Access roads

Plussat: Everything else. Very warm and friendly staff. So eager to help with everything we needed. Little touches like gooseberry shot when checking in, ethos about the hotel i.e. zero waste, recycle and sustainable energy, an unexpected and delightful new year Eve celebration with life concert of traditional music all added to our wonderful experience in this hotel. True hospitality.

Miinukset: Price tag

Plussat: Spa, ambience at the resort, staff, food and many more

Miinukset: Indoor games should be improved

Plussat: The location was lovely and the staff friendly. It felt over priced however. The food was not the best I’ve had in Kerala. It was more oily than the light Keralan dishes I ate elsewhere. The breakfast buffet is fine but again not the best food I’ve had here although there was lots of it. I had room 303 which doesn’t have a view of the valley below. The room was very nice and there was hot water when I tried in the evening. The electricity when out twice during my three night stay. I had to locate the fuse box and reset it using my head torch. The staff were kindly but I felt perhaps needed better training and better English compared to the other places I stayed in Kerala. There was a slight formality which was different to the easy going warmth and engagement I’ve found elsewhere. And there was that ‘it will be ready in 1 minute’ type approach when something would obviously take 20 minutes. It reminds me more of other parts of India than of Kerala. It’s better just to be straight than to oversell something. So overall I really enjoyed the restfulness of the stay, and I organised trekking around Munnar through other people than the hotel. Perhaps it’s trying to be a higher class place but loses the things that actually make Kerala wonderful.

Plussat: Comfy bed, lush surrounds, great views of tea plantations.

Miinukset: Climbing steps from and to the restaurant was very tiresome exercise. Not enjoyable at all.

Plussat: The general manager & his morning walk were the highlight of our stay at the grand plaza . All the staff members were so attentive & highly hospitable. The breakfast was delicious & the location is perfect

Miinukset: The hotel facilities need an upgrade

Plussat: Location was excellent. Front desk was excellent and was helpful when ever needed. Upon on checkin they gave a room upgrade (suite).They have a outstanding ayurvedic massage facility on floor 5. Breakfast was good with variety and quality food. Will surely visit again.

Miinukset: Nothing

Plussat: The rooms were clean and the stuff was very inviting. I would highly recommend the morning tea walk, and I wish I would have signed up for one of their guided trips. The rooms were comfortable.The food was a great deal, and they had a variety for everyone to eat and enjoy.

Plussat: The General Manager was very hospitable and offered a free early morning walk to all guests....to a local Tea Plantation that was a great experience due to the interesting information expressed by Balajiar as we explored the area. It was very beautiful as the sun came up and the local women head out to pick tea. Highly recommended. Also, the hotel restaurant was very good. I rarely eat often in hotels...preferring to find other restaurants....but in this case I found the hotel a superior place to eat.

Plussat: Wonderful 6.30am walk with Vinu from reception. He informed us all about the area, tea plantations & the workers. We visited a labour canteen with the locals & tasted amazing snacks with a cup of tea provided by the hotel. The location is perfect on the edge of Munnar & just a short tuk tuk ride to the centre. Plenty of choice of food at breakfast & the evening buffet. The price is very reasonable & worth the visit.

Miinukset: The only disappointment was the spa room which could do with a coat of paint to brighten it up.

Plussat: Liked the hotel. We really enjoyed and recommend the free morning tea-plantation walk! Breakfast good.

Miinukset: No safe locker

Plussat: Erittäin hyvä ja viihtyisä hotelli. Iso plussa oli joka aamuinen kahden tunnin aamulenkki hotellin johtajan seurassa , jonka yhteydessä sai todella hyvää infoa Munnarista ja ympäristöstä. Henkilökunta oli ystävällisiä, kohteliaita ja auttavaisia. Aamiais-Buffe oli todella monipuolinen ja täyttävä. Erityiskiitos hotellin järjestämälle kuljettajalle Balalle, joka huolehti että pääsin turvallisesti Varkalaan.

Plussat: Very attentive staff.

Plussat: We all had a pleasant stay. All the staff gave excellent and prompt service.

Miinukset: I was disappointed with their wifi connection : it was poor. We had dinner at the hotel restaurant. The food was much to be desired. I hope they address these two issues soon. Everything else was great.

Plussat: Amazing place if you want to spend some quality time with ur loved one....really humble staff...they have tree house n tent house..if u are looking to book tree house book early because it gets sold out quickly..

Plussat: The location was beautiful.

Miinukset: The food was decent but could have been better and more traditional

Plussat: Superb location, completely natural

Miinukset: The tree house was small not spacious

Plussat: The staff and there helpful nature and ofcourse the property and location. Especially prince , Shyamnath and the staff who were working there or farming.

Miinukset: The property was at great location and staff was really Caring and helpful. I only thought that the tent could have been more warmer with blankets and can be little for cleaner and dry. May be a heater in all the room will also help. The carpet on the floor was not that clean. Also due to phone issue we were not able to get the jeep. May be u should inform ur guest a specific time to reach Munnar and exactly where in Munnar they should come. But overall it was a great place . We were 4 girls and we were taken care of really well. Thanks you so much .

Plussat: Scenic location

Miinukset: Do not stay here. There are so many things wrong with this ridiculously overpriced place I don’t know where to start. First of all, The tree house is nothing like it looks in the pictures. The room is dirty and old and there is hardly any lighting in the room. The bedding is damp and the bathroom smells. There were no towels in the bedroom when we got there. The communication with the ‘resort’ were appalling - we had to wait for the Jeep to take us up there for over an hour even though we called in advance as instructed by them. The same again when we wanted to get a Jeep back to Munnar later in the day and back. However the WORST thing about our stay was the fact that there were rats and squirrels running around the room all night. We were not able to sleep and found rat faeces in the room in the morning. There were also rats running around the restaurant at dinner time. We were meant to stay 2 nights however only stayed for one. When we tried to get a refund (giving all of the above as reasons) we were by the extremely rude staff. Overall I strongly advise not to stay there. The picture shows how dark the room is during the day with all lights on. Also pictured the animal urine on the floor.

Plussat: Amazing location and lovely staff

Miinukset: A bit grubby and in need of some repairs

Plussat: Rather moth-eaten treehouse with fabulous views of tree canopy. Great walks nearby - up steep wooded hill to summit of ghat overlooking Mannar, or quiet, level walks in tea plantation with view of hills. Collected by jeep for thrilling drive up track from town - not for the faint hearted! Glad we were not staying in tents, they looked a bit cramped and very close together.

Miinukset: Resort is an Outward Bound-type training centre. Groups of businessmen doing motivational training and students playing charades can be unintentionally overwhelming company. Canteen-type restaurant the only option for meals; variety wears thin after a couple of days. Bureaucratic reservation system requires 50% deposit by bank transfer - why not by credit card?

Miinukset: Give more Hospitality ... And first Aid

Plussat: Wonderful stay at the Rivulet Resort. Receptionist was very welcoming and informative… We spent 2 days and stayed in a great room with a river view, it was breat taking. We had a fab breakfast and all staff were friendly and helpful. I would recommend this hotel to friends and other travellers wishing to have a good time with family.

Plussat: Nice location

Miinukset: Nothing experienced

Plussat: It is a beautiful property, but only if you are staying at one of the villas. We saw the villas in the picture but ended up staying in a regular room, which was average at best. The food was below average too. But most importantly, THIS IS NOT IN MUNNAR! If you want to visit Munnar, go there - this place is an hour's drive away from Munnar.

Plussat: Location/ Staff and food these 3 things are superb.

Miinukset: the area is not used properly. can have many more outdoor activities in the location. they should utilise the land area to make a better resort. people should have many more activities to spend time inside the premises.

Plussat: Rivulet is perfect place for nature lovers. With a great view of the river and a backdrop of mountain view. From the time to check in until check out , the staff are there at its best service. The rooms are in good condition. I loved my stay and will be back soon.

Miinukset: The food variety could be improved but overall a decent variety.

Plussat: Everything The food was delicious and hygienic. The staff were very kind and helpful. The view was amazing. The service was super. Special thanks to Mr.Amer the hotel manager for his cooperation in selecting a great view room. Very special thanks to Mr.Sony the Chief for his kindness and for serving a very tasty foods. Me, my family and my kid enjoyed our stay to the maximum.

Miinukset: I can't say I don't like but I would just suggest for improvements: - Having a cover sieve behind the windows will be a great thing so we can breathe some fresh air without a chance of insects! - A small kitchen is a preferable especially for families.

Plussat: Very friendly welcoming staff. Very amazing riverside with breath taking views. Independent villas.

Miinukset: 1. Sleeping rooms have AC but living room dont have AC. 2.When i was there in munnar. The area was affected by the heavy rains. As a preventive maintenance was there for the kitchen. Because of that The breakfast was served in rooms. Tandori stuff was not available. But this is not the hotel fault. I believe that they will maintain the kitchen and bring better experience in the coming time.

Plussat: Everything about this property is amazing - the location, the infinity pool, the view, the food, the staff. We stayed in the villa with the private pool which was luxurious. The spa is really good too. Highly recommend the spice tour which the hotel organizes!

Miinukset: There aren't too many restaurants near the property; perhaps that is why the food is a tad overpriced.

Plussat: everything was outstanding but they do not have an alcohol license so you need to bring your wine or beer with you. view from the room is outstanding , rooms are very big and bathroom beautiful, overall this is a magnificent place to go. food is excellent and very generous. Staff is amazing.

Miinukset: no wine menus slow wifi in the rooms.

Plussat: The view from the room was breathtaking! The suite was large and modern. Make sure to pack your swimming trunks — the infinity pool is a delight

Miinukset: Food is middling. Hot water stopped flowing in the morning. Not really in Munnar— which is about an hour away. There’s not much to do nearby

Plussat: Fabulous breakfast.

Miinukset: The Reception staff behaviour and truthfulness was below the mark. Inspite of sending a chat mail and speaking to the lady at the Reception counter well before the day of Check in, lame excuses were given by reception staff stating that they should have been informed earlier. When the chat mail was shown as proof of request for early check in, they had nothing to say but, found silly excuses to avoid the issue and was evasive, particularly the lady receptionist. This gave a very poor impression and thus I had to cut short my stay for only one night instead of 2 nights booked earlier. Indeed a very sad state of affairs!

Plussat: Not value for money

Miinukset: location find very tuff on web page location mention incorrect

Plussat: The resort is the best place to get close to nature. No noise at all, no car beeps disturping listening to birds and enjoying nature. The stars at clear nights are just amazing. The staff were so friendly and helpful. The complimentary ironing was a very nice touch.

Miinukset: I just expected little more to do or see around the resort. The restuarant could add more dishes.

Plussat: The facilities, staff and the location are awesome. The view of reservoir from the balcony is breathtaking.

Miinukset: The resort is located around 25 km from Munnar and the road leading to the hotel is pretty bad. If one plans to frequently visit Munnar from the resort then it would be tough as it takes around one hour to reach Munnar from there.

Plussat: Thank you Ragamaya for giving us an unforgettable ambiance for the last couple of days. The view from the room was mesmerizing. Room was spacious and kept sparkling clean throughout the stay. Infinite pool was spectacular and its a great place to watch the sun set. Food served was very delicious. Entire crew of Ragamaya were very polite, friendly and approachable. Really enjoyed our stay. will highly recommend.