Munnar hotellit lähellä Carmal Church

Plussat: Spread was good.

Miinukset: Response / service could have been better

Plussat: breakfast was amazing.. the weather was amazing and the property location was just perfect

Miinukset: nothing so far.. it was all a good experience

Plussat: The location and services were too good

Miinukset: The road to the property were bad

Plussat: Good location, nice surroundings , well trained staff, stroll inside the property is pretty nice. Great stay for couples...

Miinukset: Food is costly

Plussat: Everything else was perfect.

Miinukset: Food menu was expensive but very tasty.

Plussat: Cleanliness & staff's approach

Miinukset: Rooms are neat & good but too small and is not worthy to money

Plussat: The location was beautiful.

Miinukset: The food was decent but could have been better and more traditional

Plussat: Superb location, completely natural

Miinukset: The tree house was small not spacious

Plussat: The staff and there helpful nature and ofcourse the property and location. Especially prince , Shyamnath and the staff who were working there or farming.

Miinukset: The property was at great location and staff was really Caring and helpful. I only thought that the tent could have been more warmer with blankets and can be little for cleaner and dry. May be a heater in all the room will also help. The carpet on the floor was not that clean. Also due to phone issue we were not able to get the jeep. May be u should inform ur guest a specific time to reach Munnar and exactly where in Munnar they should come. But overall it was a great place . We were 4 girls and we were taken care of really well. Thanks you so much .

Plussat: Scenic location

Miinukset: Do not stay here. There are so many things wrong with this ridiculously overpriced place I don’t know where to start. First of all, The tree house is nothing like it looks in the pictures. The room is dirty and old and there is hardly any lighting in the room. The bedding is damp and the bathroom smells. There were no towels in the bedroom when we got there. The communication with the ‘resort’ were appalling - we had to wait for the Jeep to take us up there for over an hour even though we called in advance as instructed by them. The same again when we wanted to get a Jeep back to Munnar later in the day and back. However the WORST thing about our stay was the fact that there were rats and squirrels running around the room all night. We were not able to sleep and found rat faeces in the room in the morning. There were also rats running around the restaurant at dinner time. We were meant to stay 2 nights however only stayed for one. When we tried to get a refund (giving all of the above as reasons) we were by the extremely rude staff. Overall I strongly advise not to stay there. The picture shows how dark the room is during the day with all lights on. Also pictured the animal urine on the floor.

Plussat: The views and surrounds were lovely. We enjoyed 2 days of serenity among the tea plantations spotted some Indian giant Squirrels, which was great!! We

Miinukset: The accommodation was a bit deceptive from the photos. The whole place just need a bit of an overhaul. The shower and plumbing was terrible but bearable. Also need a good scrub.

Plussat: Location is perfect, you will feel great if you are staying in Treehouse.

Miinukset: Washroom tiles were broken. Room carpet was dirty

Plussat: Need more safty in night there was small animals like cat and mouse comes in tree house and net was not proper set on bed....

Miinukset: Flush was not properly working

Miinukset: Give more Hospitality ... And first Aid

Plussat: the location was really beautiful and the staff was pretty cooperative, but they charged for photo shoot which was really higher side,

Miinukset: the tree house we got was not having hot water and for getting it the repair started next day morning until we checked out which was disturbing our privacy as few staff was inside the tree house.

Plussat: The staff were very friendly, amazing location. Food was good, overall a wonderful experience

Miinukset: . Room doors and bathroom doors need a little makeover.

Plussat: The road to the resort was an adventure! ;) The view was great! Staff was nice! Price was perfectly fine. Good service!

Miinukset: The road to the resort was quite an adventure! It was sad that the terrace doors weren't see-through. Curries were a bit watery, they could need some more taste. There was only little choice of drinks.

Plussat: Very friendly staff . Rooms are neat and clean little maintenance issue . It doesn’t look like a 4 star hotel but basic aminites are self sufficient

Miinukset: Locator excellent. Lot of people line the nature arrange mini trekking tour , the fitness club and all those are inactive . Promote more so that people stay mire in the hotel rather just came to stay for night. I really to maintain such facility needs more expense you could get if you little more think out of the box for eg bike trekking to near by area . Create an artificial water falls where you water tank is located and a small swimming pool or jacucy and circulate the water into a big pool but a small pool with temp controlled and sona bath at a reasonable cost people will love it .a guided tour to nature lot of youngsters doesn’t know what is nature what is the cash crops like cardomon etc

Plussat: I thank the staff for their beautiful manners

Miinukset: No things

Plussat: The location of the resort is brilliant, an absolute nature's nest and the extremely friendly staff of the resort made my stay really pleasant in everyway. The authentic kerela food was awesome.

Miinukset: The only turn down was the Chinese food

Plussat: Staff very courteous and helpful.

Miinukset: The restaurant menu was limited and dishes could be better cooked. The restaurant needs heating in cold and rainy weather as the temperature drops substantially. Also the rooms need room heaters in bad weather as it cools down very quickly.

Plussat: hill top location!!

Miinukset: cleanliness: rooms were really not clean 1. humidity as expected, very high, but no proper fan or absorbant 2. floor not clean at all!! 3. some staff members really had a sweaty smell in restaurant, honestly...

Plussat: Great and very attentive service. Our cottage had a nice view over the valley and you can also hike a little bit around the valley from the resort. Breakfast and dinner was good. We reached the resort by autoriksha from Munnar bus stand.

Plussat: Hospitality and friendly and helpful reception!!

Miinukset: In house activity not there

Plussat: Great resort at amazing location. The view is extra ordinary. The front office staff is very helpful. Restaurant staff need some improvement on being more attentive to customer need.

Miinukset: Setback is walk up resort. Those staying in the 4th and 5th level on the hill will suffer abit.

Plussat: Beautiful view n cleanliness

Miinukset: None

Miinukset: This hotel is a great example for not value the money. Not clean, lousy service and not comfortable.

Plussat: 1- Courteous Staff 2- Nice Activity room 3- Nice maintenance and cleanliness 4- Location

Miinukset: 1- Views could have been better from the rooms..were blocked by big trees and the windows and doors were blocking most of the view. There should be large glass french windows to soak in the scenary 2- Location is awesome but the feeling of openness is only after you have come out of the resort to the tea garden 3- Night travel after 6 PM is difficult. Food has to be taken in the hotel. 4- No Spa & Bar so the property is very dull after evening. 5- Apart from the activity room with games and chess etc...there is nothing to engage adults 6- The outdoor activities like rope climbing etc are paid and would be enjoyable only in large groups not alone so it defeats the purpose 7- Overall nice for families where kids have to sleep by 9 else look at something more on the city side as it is a distant property for spontaneous food and outing. Taxi charges 200 for a drop to the city but it takes 30-60 minutes for it to come and pick you up and then 30 minutes drive to city,....so sudden travel is not a great idea

Plussat: Excellent hospitality and food. Place the resort is situated

Plussat: The hotel is at the center of Munnar town. & valley view rooms are excellent for site viewing.

Miinukset: NOTE:- ALL THE VISITORS MUST CARRY THE ID PROOFS AS PER POLICE RULES ...IT WOULD HAVE BEEN BETTER,IF IT WAS MENTIONED IN BOLD LETTERS .SO INFORM ALL NEW VISITORS TO CARRY THE ID PROOFS FOR ALL VISITORS

Plussat: Staffs are very friendly , A la carte food

Miinukset: Poor maintenance which includes pest control

Plussat: The reception staff Mr. Happy is very professional and friendly. Encourage such people with proper recognition and appreciation.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Deluxe rooms are not having any views and not worth to pay more for view. The price are anyways expensive

Plussat: Stay was comfort and good

Miinukset: Was good.. And no dislikes..

Plussat: Courteous staff, comfortable stay, great location, good hygienic food.

Miinukset: Restaurant didn’t have lot of options for local cuisine.

Miinukset: Everything have not in room we couldn’t call each everything if you keep like ironbox and multiple charger and basic thing heater that is chargeable how it possible non sense thing that hotel

Plussat: The surrounding was peaceful.A lot of greeneries.

Miinukset: Staff are polite. But should learn how to speak in english. Too many times power trip and water heater also tripped. Have to go out of my room and call them. No telephone inside the room. Need some improvement. Breakfast was very routine.only limited items. Do not be deceived by pictures of food you see.

Plussat: The location is perfect, you couldn’t be closer to nature, surrounded by tea plantations, rainforest and waterfalls. The owner, his son and all the staff make you feel welcome as soon as you arrive. They are very attentive. Can highly recommend the day jeep safari to see so much of what the area has to offer.

Plussat: Hotel is very nice, beautifully located overlooking the tea plantations, with an interesting interior design, clean and tidy. The pool was cleaned daily but we did not use it. Bathroom - first impression - great, so naturally, stones in the shower, water cascades, flowers, however, it was not functional - in the shower only cold water and actually we did not use it. A comfortable bed. Very nice terrace where you can relax and listen to birds singing and watch tea plantations. The owner - a fan of ecology for what a great respect to him. Restaurant with quite good food. Service always helpful.

Miinukset: Unfortunately, ecology and cleanliness probably ended in its area. We bought an on-site tour of the hotel, a full-day jungle jeep, and after lunch, the guide - the hotel's employee - just left the rubbish where we left off. When I wanted to take my garbage, he snatched it from my hand and said that the garbage left in them where it stands !!! I got angry at him but he was honestly surprised about what I mean! Hotel service - it was difficult to communicate in English.

Plussat: The location is absolutely mind blowing - from the property you can see a valley, jungle, a tea plantation and a waterfall. The pool is also a nice feature however it’s usually too chilly to swim in. The letchmi tea estate is also next to property and a short walk away - it’s stunning. Trust me the glossy pics don’t do it justice! The rooms are clean and functional but no WiFi in the standard room we had. There’s a tv but no English channels. All in all very comfortable though and no complaints! The restaurant has a lot of options and the food tasty! I wouldn’t say it was authentic Keralite cuisine, more general Indian stuff and some western dishes. The staff are really friendly and they will look after you all day! Nice guys who double up as guides when out exploring.

Miinukset: As there is no village/town within walking distance - you solely rely on the resort for everything including excursions. The excursions are a bit hit and miss and hyped up. We were told we were going on a jungle safari - which cost 2000rs each for 3 hours. But it turned out to be trekking down a river with no animals. We also paid 2000rs for a jeep into town when we left (an hours drive). We were sold this on the basis that the driver would take us to some sights along the way. When we instead requested just a taxi - the owner said it would cost more (hardly likely). So we went along with it. We left early to incorporate the sights but the driver offered us to stop at the waterfall - right next to the property - which we had already visited. He then just took us to Munnar and we had a hour and a half wait for the bus!

Plussat: Excellent view of nearby hills and waterfall -- heard an elephant off in the distance in the early morning. Staff were kind. Beverages available to enjoy on terrace, and could order food in advance.

Miinukset: Inhaling fumes from generator while swimming in the pool was disappointing. A more promptly served less basic breakfast would have been appreciated rather than being kept waiting until 8:20 for a breakfast that turned out to only be some toast served along with coffee/tea. During the night we realized that there was only a bottom sheet covering the bed and a heavier blanket available -- a fresh top sheet would be appreciated.

Plussat: Amazing pearl in the Munnar mountains

Miinukset: The peacefulness and the vista

Plussat: It is centre of munnar

Miinukset: They not totally or our self use water heater That is time limitations

Plussat: Location

Miinukset: Good location,good staff,but no foods in hotal ...hv to go outside for food. Rest is good.

Plussat: Location is good you can reach all the city on foot

Miinukset: There is a noise in the hotel and outside of the hotel and hot water is not available all the time