Muskegon hotellia

Plussat: We loved everything! The food was wonderful, the bedroom was comfortable, and the conversation was great! We hope to return again soon!

Plussat: Tub was great, bed was so so comfortable. I did not want to get out of the bed when we needed to check out! Gorgeous room and common area. It felt like staying the night with family. So warm and welcoming. I felt at home, nothing like staying at a chain hotel. Barb even stayed till 9:30 pm for us to check in.

Miinukset: Nothing! It was great!

Plussat: My daughter and I enjoyed our stay with Fred and Barb. We had great conversations at the breakfast table, enjoying the delicious food that Barb prepared. We had only one full day to spend before boarding the ferry to Milwaukee (a short 5 minute drive by car!) but Barb and Fred told us about the wonderful historic library and Muskegon Museum of Art. What gems! And we enjoyed dinner at the Lake House Waterfront Grille that they recommended. The room was spacious with beautiful decorations. The bathroom and sitting areas were wonderful. Thankfully, there was also a refrigerator just outside our room with ice and refreshments available. I'm sorry I didn't take a picture of the beautiful terrace just outside our room.

Miinukset: Nothing. Outstanding.

Plussat: I did like the Captain's room the best. I wish I would have eaten breakfast. Day one I was gone And on day 2 I didn't wake up till 10:00am.

Miinukset: I guess having to take my shoes off kind of was a bummer. With my back issues and having to bring things up and down and it was raining as well. But I understand with the new rugs. Also never having been there stay out of their living space or you may get a scolding.

Plussat: The beautiful room and details of the decorations were amazing. The view was gorgeous. The captain's quarters was an immaculate room.

Plussat: breakfast home made from scratch and was fantastic!

Miinukset: advertised a gas fire place, however wasn't hooked up.

Plussat: This place is my idea of hygge. Awesome Victorian mansion turned B&B. The hosts were super friendly and gracious. I'll be back for another stay if I'm back in the area.

Plussat: The staff is marvelous, personable, and made special arrangements to meet the needs - not because of some customer service scripts - it is just how they roll!

Miinukset: Nothing

Plussat: The breakfast was very good with lots to choose from.

Miinukset: Our room was supposed to be $119 before taxes and at check in I was told it was going to be over $200. Since we were already there we paid it. The guy at the counter was no help and said that’s just what happens. We get to our room which smelled musty and dirty and the bathroom ceiling caving in. The amount of dirt and filth on the registers and bath fan (that did not work) was appalling. Then the room felt cold and drafty with the thermostat set to 68 so we turned it up to 70 and the thing would kick on every 3 minutes. I went to the front desk with my concerns and a maintenance man showed up while we were at the pool and supposedly fixed the issue. Now it felt colder and more drafty and the unit was louder than heck. To keep somewhat from not freezing we kept the thermostat at 84 yes that correct 84. We were not able to sleep hardly at all due to the loud unit kicking on every few minutes and at checkout i voiced my concerns to be met with “thanks for your input, hope to see you returning soon.” Over my dead body I do not recommend this hotel to anyone and for it be to be rated as high as it is must be a joke. Stay clear and don’t waste your money.

Plussat: Everyone - The view rocked!!!

Miinukset: Nothing!

Plussat: Very quiet. No interstate noise. Beautiful view.

Miinukset: No

Plussat: The beautiful view of Muskegon Lake!

Plussat: Beds were very comfortable, friendly staff

Plussat: Beautiful view .. clean rooms 24 h hour shop with delicious food at the bar.

Miinukset: Having to buy breakfast ..

Plussat: Gorgeous hotel lobby and decor. Amazing location right on water with yacht club. Very friendly staff.

Miinukset: I don't want others to discover it - I enjoyed it so much!

Plussat: Spacious rooms with views of the area Super clean Friendly staff One of the nicest hotels we have stayed in,!

Miinukset: Not a thing

Plussat: It had a lot of character. Checking was very easy. The room was very clean. We ate at the bar after our event and the bartender and other guest where very fun.

Plussat: the pools are great, the room sizes work, and staff is super friendly!!

Miinukset: the breakfast for the price I don't think is great, and the rooms could be a little cleaner/ updated

Plussat: It was clean, and the ambiance was neat.

Miinukset: Hotel is VERY expensive for the quality and age of the rooms. No free breakfast is offered, pool and Jacuzzi close early for weekends and holidays. Location is very weird too. I'd be comfortable spending $--- max for a room, not $--- (after taxes).

Plussat: The room very clean the staff very friendly awsome place to stay. The coffee is really good it's right near a mall and meijiers

Miinukset: The elevator was broken.

Plussat: Very clean, beds were comfortably fine, staff put our needs first, and good chocolate chip cookies at the front desk.

Plussat: Wr stay there frequently and love how warm the pool is and how good the service and breakfast is.

Miinukset: A rubber bottom carpet top rug should be run from elevator to pool. The floor is a huge hazard.

Plussat: Staff was exceptionally friendly and helpful. Desk was great to have for work. Felt safer with the security of needing room key to enter after regular lobby hours.

Miinukset: No!

Plussat: Honestly, the staff was superb. Although I only had interactions with 2 different people at the desk (Checkin and Checkout) they were very courteous and pleasant.

Miinukset: I think hotel pillows in general are terrible. It did seem to take quite a while for the whirlpool to fill, which the checkin clerk informed me off upon my arrival.

Plussat: Clean. Close to many restaurants and shopping

Miinukset: My room was on the 1st floor. I could hear the person above me walking around. ALL NIGHT LONG! Did not get a good nights sleep. Sounded like a bunch of Clydesdale Horses were upstairs.

Plussat: Very clean and and comfortable. Comfortable bed.

Miinukset: Small pool, but fine pool. Mediocre breakfast

Plussat: Quiet and peacefulness

Miinukset: Ants in the room a microwave stopped working

Plussat: Well stocked breakfast buffet and great desk staff

Miinukset: Can’t think of a thing

Plussat: Fair price for New Years eve.

Plussat: Really good Breakfast, alot of choices

Plussat: Very clean. The folks at Captain's Cottages were very attentive, and made sure we had anything we needed. My wife and I enjoyed the Aftdeck Suite and had a great time for our first trip. Great location

Miinukset: Beds not very comfortable

Plussat: The room was fantastic. Clean, warm, perfect. Just what we needed after a day of traveling. The night person was welcoming, quick to help, offer suggestions and very pleasant.

Miinukset: The lobby was a little small. But it's not a deterrent to staying.

Plussat: Room was clean and comfortable. Their complimentary breakfast was excellent. The front desk staff was friendly and helpful.

Miinukset: In a high shopping area and was hidden behind a shopping center.

Plussat: It was clean and comfortable. Lots of choices for breakfast but all high carb.

Miinukset: There was nothing special about the hotel that warranted the inflated price. We had planned to use the hot tub but it wasn't working.

Plussat: There was a free continental breakfast, a coffee bar 24/7, and cookies. The location was near many businesses.

Miinukset: Our air conditioning in the room did not work and staff was unable to fix it. (The temperature for our two day stay was about 90 degrees.) The paint around the pool was peeling and stuck to my 6 year old and 7 year old as they swam.

Plussat: The staff was friendly and made up for the room.

Miinukset: I had to get a different room because the jacuzzi didnt work in the room i booked.

Miinukset: When I got to my room. The heating and cooling units did not work so I was given another room, room 333. I got in there and the TV was on, strange. I got unpacked and noticed the TV was jumping in and out and was all scrambled. I had to meet my customers for a dinner and I told the girl at the front desk to see if she can have it looked at. When I returned the TV was the same. So it turned out to be a short night for me as I could not watch any TV. Very disappointing. This NEVER has happened in all of my travels.

Miinukset: The hot tub could have been cleaner

Plussat: Breakfast was good. It was nice to have so many things to choose from.. The room was spacious and clean! Coffee/tea and cookies are always a nice touch available in the lobby!

Miinukset: The room could have used maybe 2-3 extra pillows and 1 extra blanket.. There was only 1 pillow and no blankets. Eggs were a bit bland. But there was salt and pepper available so that helped!

Miinukset: Rooms were small, hot tub not hot, it did have a complimentary breakfast but I recommend not making eggs and potatoes with all of the extra stuff in them (green peppers, onions) some people do not like that. Overall and average stay nothing extrodinary!

Plussat: Complementary breakfast was excellent. Front staff was fantastic. We had stayed there during the beginning of our vacation and found it to our liking so much that we stayed there at the end.

Miinukset: Elevator seemed very slow.

Plussat: The location was great for our activities.

Miinukset: 1. We reserved 2 queen beds and only got 1, causing my son to have to sleep on the floor. 2.They only had 1 person staffing the hotel while it was a full house, causing a long wait for check in or getting assistance.

Plussat: Price

Miinukset: No

Plussat: Everything, cleanliness and a very good staff.

Miinukset: Nothing in

Plussat: The in door pool

Miinukset: The smell of the whole hotel

Plussat: The property was the perfect location for what we needed to do.

Miinukset: The side and back doors leading the the parking lot— DID NOT LOCK. So you don’t need your room key to get in— as a guest this is concerning because anyone can come and go as they please— not safe. The hotel seems like it could use some TLC — some things looked like they needed repair- some looked like they were prepared, poorly.

Plussat: It is conveniently located off the highway and the staff was pleasant.

Plussat: Room was nice and clean, most things worked great and my stay was quite pleasant. Would definitely go back again!

Miinukset: Heater in the bathroom was broken, and breakfast left a little to be desired.

Plussat: I watched Netflix all weekend on my firestick. The wifi was perfect. Bed was firm and very comfortable. Maid followed instructions well which I left on a note in the room each day. Staff was friendly and helpful.

Miinukset: No complaints.

Plussat: Very friendly staff.

Miinukset: Rooms had a cigarette smell.

Miinukset: no

Plussat: Some what quiet, the staff is the best, thanks team

Miinukset: The chip machine took 5 bucks and gave me nothing other then that thinks are good

Miinukset: I didn’t like the bathroom, the door didn’t close properly, the exhaust fan didn’t work, the light was too bright at night, couldn’t dim it. Didn’t like the set up of the TV and the beds, we wanted to sit in chairs to watch TV , we had to sit in bed to watch.

Plussat: Room was clean.

Miinukset: Room Walls and hall stair rails needed some repair and painting. Tv sound was poor. Tv cabinet was in poor shape. Toilet seat was loose. Shower curtain rod was about to fall down.

Plussat: The manager was very friendly and accommodating.

Miinukset: No.

Plussat: The staff were very polite.

Miinukset: The housekeeping cut corners on cleaning. (The rooms had a funcky oder to them).

Plussat: The restaurant next door was pretty good.

Miinukset: There was no fire alarm, the fan in the bathroom was falling down. The furniture was dirty.

Plussat: Great staff, very clean and quiet place to stay.

Miinukset: Nothing to not like.

Plussat: Location is quiet. Judging from the map I saw before getting here, I thought the property was in a remote location, but it is only about ten minutes to downtown. Staff very friendly. Small fridge and microwave allow me to avoid restaurants and fast foods.

Miinukset: I came in from Highway 31 and knew from map that the motel was at Hile Road, but without any signage pointing the way, I had to drive around aimlessly for half an hour before I stumbled upon the place. Info I had beforehand said motel was in Muskegon Heights, but it is in Fruitport Township. The only motel apparent when you exit at Hile is Baymont Inn.

Plussat: As advertised - budget. Did not have high expectations.

Miinukset: It's older and a bit run down. Clean enough but shabby.

Plussat: The staff was super nice and the bed was big, clean and comfortable. The room darkening curtains worked so good I over slept!

Miinukset: There were some kids having a party down the hall and it stunk like weed. I was also asked if I would purchase alcohol for them since they were minors. But for the price it wasn't bad. Old and worn but clean and friendly.

Plussat: Very clean

Plussat: The bed was ok.

Miinukset: The entire property looked tired and worn. It did not live up to the expectations of a motel with the Rodeway Inn brand. The continental breakfast was supposed to be danish and coffee, but was not out by 7am. Our TV did not work. Window screens wrong si

Plussat: Super comfortable bed and pillows; microwave and fridge; friendly staff; a great value for the money

Miinukset: Bed mattress was extremely firm.

Plussat: It was comfortable and clean enough

Miinukset: Kinda pricey but it is summer!?! The location isn’t awe-inspiring

Plussat: Room was clean and breakfast was good

Miinukset: They charged my credit card before we got there I was going to pay cash. It was way to expensive for the location

Plussat: I didn't like anything about this place.

Miinukset: Everything was horrible! The location is in the ghetto, the staff aren't professional. It took me 15-20 mins to check in and I was so close to walking out and going to a different hotel which I should have. There is no elevator luckily I didn't have big or a lot of luggage. The continental breakfast sucked. There was barely any food and the pastries they had looked dry and old. I had people knocking on my door twice in one night because they thought it was someone they knew room and it was the same people. I can hear people walking up and down the hallway, I can hear them walking around in their rooms. The floors are not solid at all. The thin sheet that goes on top of the fitted sheet had a stain on it. My room smelled like cigarette smoke. My TV freezes often. I stayed here because of the reviews and I thought the location was closer to town. I will never stay here ever again. I said I will write a real review so people will know how this place really is because the other reviews are all lies

Plussat: Great price for a nice basic room. The free breakfast was very good and appreciated.

Miinukset: Nothing.

Plussat: Everything

Miinukset: Parking

Miinukset: Room was sprayed with lot of room freshener and has bugs as well

Plussat: It was clean and comfortable.

Plussat: The rooms where nice and clean!! Nice breakfast!! Good value

Plussat: breakfast was good

Miinukset: n nkmjlm

Plussat: The Continental Breakfast was very filling

Miinukset: The naborhood was a little shady

Plussat: Cheap

Miinukset: There were what appeared to be junkies arguing out front.

Plussat: Bed was so comfortable! Room heaters heated the room up so quickly was amazing!

Miinukset: The breakfast could have been a wider range

Plussat: Close on where I needed to be

Miinukset: N/A

Plussat: Comfortable, spacious. Staff was friendly and helpful - met our requests quickly and cheerfully.

Plussat: I've stayed here many years ago (10-15yrs previous). I chose the hotel primarily for cost as it's cheaper than alot of them at Norton Shores but not such a good location. However, it afforded me the chance to book 2 rooms so my son could have a night on his own without sharing with me. I was a little concerned as it wasn't my favourite choice back in the day but the main thing I want is a good night sleep and I had one of my best nights sleep here so that's a big benefit and a big plus point. Breakfast in the morning is standard fare served at most lower cost hotels but perfectly adequate and acceptable. The hotel is reasonable well located for being able to eat as there are a few different places to choose from.

Miinukset: I cant really write anything as a negative as all in all this property gave me good value for money on the whole so I was happy.

Plussat: Easy access from highway

Miinukset: Decent price nice room

Plussat: Very comfortable stay st this hotel!

Plussat: Good coffee 24 hours. Room was quiet. No outside noise.

Plussat: modern spacious clean rooms, generous breakfast, good wifi, 10-15 min drive to the great area beaches

Miinukset: location is convenient to local strip mall but close to highway and entrance/road not welcoming. having said that the room was quiet. once you're inside it's a good experience.

Plussat: Staff was friendly. Breakfast was really good, a lot of options.The fitness center was ok, good enough for a quick workout. Pool area is nice. Bed was really comfortable and room was clean. It's also around a walmart and other really handy stores, aswell as some restaurants.

Miinukset: Bathtub was smaller and shower nozzle was loose in the wall, couldnt adjust the head. Feels like you can hear everything from the hallway outside the door sometimes.

Plussat: Bed was comfortable, like have microwave and refrigerator

Miinukset: When showering water stay in tub. Had hold down level to let the water out

Plussat: The Breakfast was Great! Good selection.

Plussat: FRIENDLY STAFF

Miinukset: BREAKFAST WAS DEVASTATED AND NOT REFILLED

Plussat: The hotel employee was helpful...

Miinukset: Non smoking hotel and room but the hotel room and hallway smelled of stale smoke. Confirmed late check out with the front desk,and 5 minutes later housekeeping come busting through the room! Room bathroom smelled of urine and air conditioner didn't work.

Plussat: staff was very pleasent

Miinukset: 2 lights didn't work in our room. Contenential breakfast was advertised but not served. Very outdated and didn't look clean.

Miinukset: My air didn't work. The drapes were to short, so at 6am I was up because the sun was shinning in. Didn't like the place at all!

Miinukset: Our guys where there on business and everything was down, the elevator the system the cards would not work.

Plussat: They brought in some great coffee from a local place. Location was okay.

Miinukset: It was gross (very dirty), bed was uncomfortable, no curtain, no phone in our room, gave our room to someone else after we were already checked in, (they resolved the issue, but it took a while, they acted like it was no bid deal), Elevator didn't really work, Ice makers were broke or non-existent, Stairs had trash in them, TV didn't really work, Shower sprayed water everywhere. Overall it wasn't a great stay and we won't go back.

Plussat: The room where we were was comfortable enough for the price we paid and also considering we were there only on night, it was not bad at all. We did not have any expectations to start with in this place and were looking for a place to just sleep for the night.

Miinukset: Needs a better breakfast room and variety. Staff is not friendly.

Plussat: Nothing Really

Miinukset: Rooms are Very Small walls were paper thin, I could hear the ppl next door one bed came with no pillows on it, curtains were falling down to the window. bathroom was Horrible. Toilet seat was cracked inside the toilet it looked as though no one cleaned it in months, Tub drain was broken and pieces were left on the tub. Carpet was very dirty,

Plussat: There was absolutely nothing good about this stay.

Miinukset: The hotel was dirty, and the people were sketchy. The hotel is in a bad part of town and the pictures are so wrong it's not even funny. I will never again stay at that hotel or in that town. There are way better hotels for the same price outside of Muskegon heights. I would never suggest for anyone to stay there. It's not safe or clean at all.

Plussat: Not sure

Miinukset: Too many things to mention here

Plussat: The staff was very friendly and helpful. There was a pool coffee and vending machines. It was close to fast food. Not too far from down town. The sheets were clean and the housekeeping obviously did the best they could. The room had a microwave and fridge. The TV worked and had a lot of stations.

Miinukset: The chairs were old and stained. There was no blanket available in the room. There were small flies around the bathroom sink. The cauking around the sink was missing. The toilet paper holder kept falling out of the wall. In and around the microwave there needed to be some deep cleaning. One towel was clean, but had a strange odor.

Plussat: There was a pool.

Miinukset: There was bad smell all around the hotel.Hair dryer and some charger spots were not working.Generally it was not same as on the photo internet.