Holiday Inn At the Pavilion

Staff was friendly and helpful, rooms where clean, beds were comfortable, good access to the beach and close to everything.

Parking is a bit of a inconvenience, sometimes you have to park a block away. They do have loading and unloading spaces available for check in and out so you won't have far to carry bags.

Location was great - we happened to get assigned the room farthest from the ocean, and still had a good view haha! We thought it was a great bang for the buck. The double-queen room was very comfortable and clean, air conditioning worked great, and there were more features than expected - mini fridge, large table, plenty of chairs, a safe, microwave, big dresser, hair dryer and so on. It was walking distance to a lot of great restaurants and activities (and the beach, of course). There's an outdoor shower right by the hotel when you're leaving the beach, and we had no trouble parking on Thurs/Fri before the Labor Day weekend. Despite being next to the SkyWheel and a beach alleyway, we had no issue with loud outdoor noise. Staff gave us a kind welcome and responded very quickly to their texting feature.

Though we didn't have a preference, the booking description was not transparent that we would be in the smaller, stairs-only building. This could be very misleading to people expecting the taller building with ocean-front view and could negatively affect those with disabilities who are expecting and relying on elevator access. At one point, an employee stuck their head into our room despite a "Do Not Disturb" sign hanging on the door as we were getting ready to check out. No harm, no foul, but...yikes! Everyone else was very respectful, though. The door was kind of broken - we were able to find a way to make the lock work, but at one point we were away from the room for hours and it didn't lock behind us! I deducted a point from "comfort" because of this and the employee who peeped into the room without knocking. I would have deducted from "security/safety" instead if that was an option.