Hotel Palace Nagoya

Quiet location, good price

a bit far to walk from Nagoya station. a bit difficult to reach for the 1st time without googlemap

The reception staff were very courteous and attentive to all our needs. We were ferried from Nagoya Station to the hotel to and fro during our stay. This was an additional bonus as we had not expected it and we were ferried out each morning and evening. We were also greeted with free mineral water from the reception each time we came back every night during our stay. Our first room had a noisy air-con compressor and the hotel staff very willingly relocated our rooms the minute we requested for it and had our luggages placed nicely in the room by the time we came back. I would like to specially commend the more senior female staff (I didn't manage to get her name) but she was very thoughtful to us - we had already checked out and was due to take a flight much later, therefore, we had some time to spare for sightseeing. We had originally planned to store our luggages at the train station lockers but upon hearing that, she very nicely offered to help us to safe-keep our luggages and we even had the additional benefit of having them couriered over to us at the train station when we came back from our sightseeing. Overall a very excellent customer service from the hotel staff.