Nancy hotellit lähellä Musee des Beaux-arts

Plussat: complete room with kitchenette, easy keypad access, no key to lug around...right across the tram stop so can go anywhere....very clean

Miinukset: bed mattress was not great for the price, sagged in the first day itself so not very comfortable for long stays...cleaning once a week is a bit too less, should be once in 3 days for sure.

Plussat: Location, friendly staff, ultra modern exterior and clean comfortable rooms with good facilities. Bed was comfortable and it was quiet.

Miinukset: Windows only open a small way but assume that's a safety thing.

Plussat: The lift was a bonus and close to all the sites to visit

Miinukset: N/A

Miinukset: Shower leaking

Plussat: Vakioaamiainen, munat piti keittää itse = yllätys TÄRKEÄ - raitovaunu keskustaan oven edestä ja hinta 10 matkan kortti 9,70€, saa kortilla tai kolikoilla pysäkin automaatista Hieno Jugent-kaupunki

Miinukset: Lento Pariisiin CDG-kentälle=OK, mutta Junayhteys Nancyyn, TGV on nopea, mutta ei mene perille vaan jatkaa matkaa Straasbourgiin eli vaihto bussiin Lorrainessa ja sillä loppumatka ja päinvastoin takaisin

Plussat: Location was perfect. 7 mins walk to center

Plussat: Very good location. Clean. Friendly staff. Supermarket nearby.

Plussat: Location and service

Miinukset: All was fine

Plussat: A truly Grand Hotel; excellent comfort, style and value for money. Hotel restaurant is excellent, and the breakfast is lavish.

Miinukset: The lift is small ans rickety

Plussat: En syönyt aamiaista.

Miinukset: En osaa sanoa.

Plussat: will be fantastic when the renovations are completed (but that is no excuse to hike the price…)

Plussat: Staff were friendly, place was clean despite building works outside the window. It will look great when the refurbishment is done.

Miinukset: Very tired decoration needing a full refresh to bring it up to standard.

Plussat: Convenient location, clean room, close to several restaurants, recommend a visit to Hotel Excelsior for a great meal and fantastic service, just a short walk from Best Western

Miinukset: We booked at Best Western for location and their website said they had parking. That was not so, parking was some distance down the street in an expensive garage. When we questioned the staff member who checked us in , she was rude and dismissive, saying "its not her fault"

Plussat: Good bed, clean bathroom, very friendly and helpful staff. Also the location is great for what we had to do in the city.

Miinukset: We had breakfast at the rush hour and had to wait a little for the coffee. Also, the price for the breakfast is a little steep ! I would have considered 11 or 12 euros per person reasonable, 14,50 is a little excessive.

Plussat: The location is perfect. And the room is quite big and is equipped with everything we needed. I saw that they're having a renovation plan, and I'm very looking forward to the new crystal hotel.

Miinukset: There could be more food choices at breakfast.

Plussat: Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly.

Miinukset: Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.

Plussat: Good location. 10 min walk to Stanislas square. Bed was comfortable. Pet friendly. Had dog bowls in room with a small treat bag.

Miinukset: Room was very, very small although bathroom was good size.

Plussat: A 10 % discount was provided for a nearby restaurant. Cake provided free of charge (while it lasted) in the lobby.

Miinukset: Stayed 3 nights. Room was quite noisy almost every night. Walls seem to be paper thin. Heard people talk either in their rooms or downstairs even at 2 or 3 AM. There was also noise coming from the lobby, particularly during the night, from people dragging chairs. The drainage system was also very noisy, as you could hear flushing or water draining from showers/bathtubs. Luckily I had earplugs with me. Definitely no value.

Plussat: Excellent location and good parking

Miinukset: Breakfast very expensive

Plussat: nice location with a proper breakfast.

Miinukset: not really

Plussat: The front desk staff was very friendly. Helped us figure out the best available parking since their lot was full.

Miinukset: Carpeting was very old and stained. Pillows were awful. Not much sound proofing.

Plussat: Hyvin nukutti ja näköala oli hyvä.

Plussat: Well situated, in the centre of Nancy. There is a parking at the hotel, which is very convenient. The rooms are spacious, with a bathroom with shower and a bath tub and a kettle to make coffee and tea.

Plussat: The bed was super comfy. Loved the decor, the breakfast was outstanding. Friendly staff. Managed to get an early check-in. Loved it!

Miinukset: Everything was fine for us!

Plussat: Location

Miinukset: Breakfast was very poor in choice and quality.

Plussat: Very good location for sightseeing and choice of restaurants, nice styling of rooms, good choice in breakfast buffet. Parking next door very convenient.

Plussat: Good location. Own parking facility

Miinukset: Number of staff is not enough. No consierge service.

Plussat: The staff were very friendly and helpful, the beds were SO comfy ! The hotel is not one of the biggest Mercure hotels, so there is not a big restaurant , but we still had a lovely meal in the bar. Breakfast was a really good choice of hot and cold food, and the scrambled eggs were the best !! Also after travelling to a few different places over previous days, it was so good to have a kettle in the room to make tea/coffee. It's the little things that make a place so good !

Miinukset: Nothing not to like, it was all good !

Plussat: Location is great with parking Good breakfast

Miinukset: Air conditioning wasn't working

Plussat: Location convenient for centre. Like the Art Nouveau style. Breakfast was nice as usual.

Plussat: Location

Miinukset: Very poor breakfast - even though we were neither early nor late most food items had run out - and were very slow to refresh (if they did at all). The breakfast staff were poorly dressed and seemed not to have a "customer focus" in their attitudes. We have been travelling in Europe for 6 months, and this was our worst hotel experience by far.... definitely not value for money. Despite these deficiencies - which I raised at checkout - we were still charged the full amount. I would have expected some small recognition of these deficiencies - perhaps by waiving the parking charge (or similar).