Nantes hotellit lähellä Passage Pommeraye

Plussat: Free aperitif drink and nibbles in the evening, free soft drinks all day, friendly staff and modern room, environmentally friendly.

Miinukset: Didn't realise that the toilet / shower walls would be glass with slats which could be seen through from the bed. Glad I was with my partner and not a friend or relative!

Plussat: Staff very polite. Rooms comfortable. Hotel has an interesting communal / breakfast area. Cold buffet breakfast was as fine but only whole fruit available on 2nd morning. Central location.

Miinukset: Only coffee available in room and not everyone drinks coffee. Tea is available in the communal area but must be consumed there otherwise will be charged for. Had to ask for a copy of invoice which apparently is not automatically provided by the hotel if guests pre-pay online.

Plussat: Sauna ja kuntosali

Plussat: Great concept of home from home

Plussat: Excellent location, very good staff, food was delicious

Plussat: Aamiaishuoneen käyttömahdollisuus illalla ja ilmaiset pikkutarjoilut silloin on mukava järjestely. Tila on myös viihtyisä. Huone pihan puolella oli rauhallinen, liikenteen melua ei sinne kuulunut, vaikka rakennuksen etupuolella on vilkasliikenteinen katu. Vastaanoton henkilökunta ystävällistä.

Miinukset: Huone melko pieni ja pesutilan tilajärjestelyt erikoisia. Ulkonäkö on makuasia, mutta suihkussa käydessä kastuu myös WC-tilan lattia. Niukasti tilaa vaatteille. Hinta korkeahko huoneen kokoon suhteutettuna.

Miinukset: The bedsheets were unironed and had been darned.

Plussat: The complimentary drink and snacks is a really nice touch and was most appreciated. The whole place is super clean and well run.

Plussat: The room is nice. It is wonderful to have a complimentary drink with canapes and a great breakfast.

Miinukset: You can't always get parking at the hotel but good parking nearby.

Plussat: The rooms are quite small , especially the bathroom (its a modern box within the room) - if you shower, you cant enter the bath anymore with dry feet... but the room is modern and clean, the reception was friendly and the location itself is very pleasant as around the corner of the old town streets. A great plus was our dog was welcomed, which is hard to find in Nantes.

Miinukset: the bathroom concept does not work.

Plussat: Excellent staff, all very friendly. Hotel and room facilities were first class, would definitely stay again.

Plussat: Parking. Staff. Location.

Miinukset: Bathroom layout.

Plussat: Helpful, friendly staff, quick bar service, comfortable room and very close to city centre.

Miinukset: Nothing

Plussat: Fantastic old building. Lovely breakfast. Great location and secure parking across the street

Plussat: Too expensive. Repetitive music playing in the foyer which was annoying!

Miinukset: We had to request on three different days for toilet rolls, coffee and milk. We have never had to ask for this in a previous hotel. Not acceptable for a four star hotel!

Plussat: Staff was very friendly. Room was spacious, clean and nice. For us visiting Nantes only for two days, the location was a bit far away. Breakfast was very good. I even got gluten free bread, which was very good and also very kind fromthe hotel side, thank you.

Miinukset: The shower was in the bathtub, without any curtan. So there was water all over the bathroom

Plussat: Location and friendly staff

Miinukset: Nothing

Plussat: Good location, beautiful building

Miinukset: 15euro to park the car...

Plussat: Great location. Nice palace.

Miinukset: We bought a suite but it was suite in a basement...

Plussat: Location, decor and service

Plussat: The architecture and comfortable beds

Miinukset: A little out of the way

Plussat: Location

Miinukset: Na

Plussat: The building location and the atmosphere were beyond our expectations

Miinukset: Nothing as the hotel and location was excellent

Plussat: Erinomainen palvelu ja aamainen.

Miinukset: Patja oli liian kova.

Plussat: Breakfast was excellent. Staff were very helpful and tolerant of my terrible French! Excellent location.

Miinukset: Bathroom a bit small but not a huge issue

Miinukset: Internet connection not working. Toilet separated from bath (both very small).

Plussat: Very good location near the main street in Nantes . a little back as to avoid noise. The rooms are quite big and nice layout The staff are very friendly

Plussat: Location in the city centre, nearby most public transportation and the airport shuttle

Miinukset: The hotel requests a deposit of 35 € per person per night for a prepaid room in bed and breakfast and an empty minibar (350 euros for 5 nights stay). When asking to get the printed policy to the hotel manager, he answered that it is an internal document and he can't share it. Such deposit is not stated on the website, neither in the welcoming e-mail sent a few days before the stay. Without any transparency (written policies) and any related service (no mini bar, difficult to steal pieces of furniture from the room), such behaviour is not acceptable and beyond any commercial practice. I will never go back to that hotel.

Plussat: Location

Miinukset: Staff were meant to be sending the bill by e-mail but still not arrived

Plussat: Hotel was clean, employees were very helpful. Good location.

Miinukset: Constructions of building next door cause noise in the morning and throughout of the day.

Plussat: In city center. Nice rooms

Plussat: Friendly fine for overnight stay

Miinukset: Not great coffee/tea facilities in room

Plussat: Great staff hotel and location

Miinukset: Nithing

Plussat: great location/ really nice breakfast

Plussat: Hyvä sängyssä.

Plussat: Staff, compact room with good air conditioning(temperature 40).Good W.C./ shower etc.

Miinukset: Location was up a hill.

Plussat: clean and comfortable room. Excellent breakfast and service. Near to the city centre.

Miinukset: everything was good.

Plussat: Very good location and connection form the airport - we used bus 48 from the airport to stop Neustrie (terminus) and than we took tramway 3 (2-3 minutes walk from the bus) to the stop "Jean Jaures". The whole journey was about 40 - 45 minutes (ticket 2 €) and was very easy. The hotel is behind the corner so 2 minutes walk form the tramway station. Rooms are simple but very functional. Breakfast was very good and rich with lot of options. 5 minutes from the hotel is Tour de Bretagne - we recommend for the amazing view. When you follow "the green line" on the pavement you can walk along all main sights in the city.

Miinukset: Room are small but functional.

Plussat: A quiet area. Service was good.

Miinukset: The room was very small. Shower recess is small & dangerous, as it has a step into the area, you could quite easily slip into the shower. I would say in all a very basic room.

Plussat: Good location, calm neighbourhood but still in the centre. Comfortable bed.

Miinukset: Extremely small bathroom and very small room. Hardly any dairy free breakfast option.

Plussat: Staff went the extra mile, were friendly and made our stay most enjoyable. Good breakfast, serving til 10am which was great.

Miinukset: Not the most centrally positioned hotel but easy access to the attractions. Would’ve been nice to be nearer more restaurants.

Plussat: Overall a superb hotel with friendly and helpfull staff in a excellent location for the city centre, very clean and comfortable

Miinukset: No coffee machine in the room

Plussat: simplicite breakfast tasty

Miinukset: bathroom cleaned

Plussat: Very nice breakfast offer.

Miinukset: Very small room.

Plussat: The hotel was very clean and the staff was helpful and friendly. Elevators were quick and efficient. The hotel has a bar and sold light meals at night in a pleasant atmosphere. The Aristide restaurant is in easy walking distance was very fine, and the tram line was across the street from the hotel.

Miinukset: I would have preferred to stay right in the city center where you could walk outside the hotel and be in the middle of all of the cafes, restaurants and boutiques. The hotel was about a 15 minute walk to the area where we like to spend most of our time. In inclement weather, that can be a long walk. This is a small thing, but we prefer a bar of soap to the liquid soaps that many hotels, including this one, are providing.

Plussat: Close to the train station. Near to some good eating places.

Miinukset: The hotel advertised parking with a height restriction. We assumed that this would be ok for bicycles. On arrival we were told there was NO parking at the hotel. Securing the bikes outside in a bicycle parking area they told us was unsafe. We went to the train station as they advised but there was no secure parking there. When we returned we discovered parking beneath the hotel with a secure locked cage for bicycles. The receptionist was most unhelpful.

Plussat: Restaurant food was great value with a varied selection. The quality was really good, and if it wasn’t to your taste there were lots of other eating places around.

Miinukset: We had to drive into Nantes rather than walk so needed to find parking spaces but managed ok. There were lots of restaurants in Nantes and creoeries, the castle was impressive too. Lots to see.

Plussat: Good spot , clean rooms ... staff ok but not overly friendly.

Miinukset: Pillows !!! But that’s just me some ppl will think there fine

Plussat: The hotel was easy to find, unlike others we've stayed at. The staff were very friendly and curteous. The room was very clean, great layout and good flow of water from the shower. Coffee and tea pot ready to go.

Miinukset: The bed was extremply uncomfortable and lumpy. My husband did manage to go to sleep eventually, I took a lot longer and only ended up getting a few hours rest. Seemed like the children were more comfortable on the sofa bed than what we were on the double bed.

Plussat: Lovely, clean, good location, friendly staff & fantastic restaurant for dinner & breakfast - compliments to the Chef

Plussat: Overall basics are good. Hotel is close to main areas and being a Novotel, the quality standards are present

Miinukset: Old room, not enough clean. While opening the tap, wash basin smells. Bath curtain does not seem too hygienic

Plussat: We arrived late - and staff were so helpful in preparing a very acceptable meal of bread, cold meat and cheese. There were three of us in our room - and we were very happy with the size

Plussat: Location close to train station and within a short walk of the centre of town was great. Breakfast (at extra cost) provided lots of options. Family room size was generous.

Miinukset: For a re-fitted Novotel prices seemed high. Reception staff didn't offer any tips, map or advice - very mechanical and had to be prompted. Staff on the breakfast seemed rushed. Prices seemed high, but a case of demand and supply.

Plussat: Nice staff, good restaurant with local dishes

Miinukset: All good really!

Plussat: Comfortable room

Miinukset: Low AC capacity