Best Western Premier Majestic Ponta Negra Beach

Clean, location was great very near the punta negra beach. Breakfast real omelet. Free parking at the hotel garage Several restaurants in the same street

Small swimming pool, also the poor coffee during breakfast is not that good knowing that Brazil is a coffee country. About the coffee there was also no other options. Next to this I want to note that I asked for a room upgrade due to the genius 2 account but did not get it especially the hotel was empty and we stayed there for 6 nights. Till now I never got a room upgrade booking through booking with my genius 2 account, not sure if something did get this. This in contrary to the Hilton I usually get upgrades due to my diamond level.

Staff were friendly and helpful, the front desk was manned at all times. Our room was large and well furnished, with enough space left for our suitcases. The bedding and towels were comfortable, we could find no fault with the cleaning of our room. The breakfast was just exceptional, with lots of options for hot, cold, sweet and savoury food, and a cook preparing eggs, omelette and tapioca pancakes on request.

We stayed on the 3rd floor, right at the end of the building - and on top of a large air-con unit belonging to the hotel. There was a constant rumbling noise throughout the night, and the window didn't close properly - it seemed to have been broken once and not properly fixed, it offered no soundproofing at all. We had 3 nights of poor sleep due to this noise. The pool area doesn't have showers.

Beautifully decorated rooms, clean, good location, nice breakfast

Facitlities were poor...no sauna, small pool and fitness room