Quieter neighborhood and the area was nice for getting away from crowed tourist spots. Staff were friendly. Close to the 96th/2nd Avenue Metro.
No breakfast at the hotel. Several options to find breakfast close to hotel. A pool would have been great.
Great value & service
Excellent service. Starting with Willie, our late night front desk guy that checked us in. He was delightful and helped us with all of our questions. Also, Wayne, who was working next to the fitness center, helped us out when he overheard us talking about some things we needed. Even bringing extra coffee up to our room later. Simple hotel with basic needs but clean, friendly, and lovely walk to many locations on upper East side. Very comfortable bed/pillows, coffee in morn. The price + service made it exactly what we were looking for.
That we didn't come 2 days earlier.
Quiet and Comfortable
Very little street noise, comfortable bed and friendly staff.
No on site restaurant, no restrooms in the lobby.
Worst Customer Experience Ever
The physical hotel was fine. Between Kayak and Marriott I have never been treated so poorly with lack of communication, follow up and finger pointing that left me in a catch 22 situation If there is any sense of reasonableness in your organization you will have a senior person contact me
Convenience of location
NO "BELL-HOPS" to help with the luggage....
Location, comfort of bed
Outdated bath, room temp too hot, better morning offerings,
Stayed here due to a snow storm. Very clean, comfortable. Free Starbucks coffee in the morning. Awesome service and stay.
everyone there was courteous and friendly
Clean and good Room condition, free coffee in the morning
Pool was closed and not indicated prior to visit - this was the reason we chose for kids Little help for unload of bulky luggage Construction right in front of hotel
Price. Bed was comfortable.
Room temperature was unbearably hot. Could not control thermostat. Looks good until you look closely - tear in chair, shower floor was chipping as an example.
I've stayed at Marriott Courtyards many times; however this was my first time at this location. I was deeply disappointed. My room was so dusty, had a fitted sheet too small for the mattress, leaving the mattress exposed, and didn't have a remote for the t.v. I was denied a room change when issues were brought to the attention of the front desk. I won't return to this location.
The staff was awesome & friendly. I also loved the convenience of the area.
Memorial Sloan-Kettering Cancer Center (syöpäsairaala) ja Mount Sinai Hospital sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 127 neliömetriä kokoustiloja.
Perustuu 711 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott New York Manhattan/Upper East Side on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.