Crowne Plaza HY36 Midtown Manhattan

Bed was comfy

We were hit on checkout with a $30 a day facility fee that we were never told about or notified when we checked in or when we originally made the booking over the net from Australia. This is around $45 AUD for facilities that we didn’t even use. For an extra charge each night we would have stayed in a better hotel.

Hotel was clean, conveniently located, and was reasonably priced.

During the first 36 hours of our stay the A/C in our room did not work. We had to move rooms with our 2 children. The staff was not helpful in this effort.