The Kitano Hotel New York

Great location, friendly staff and very accommodating. Room was larger than expected. Clean.

Great sized room (and bed) extremely comfortable, slept exceptionally well which is rare! Quiet room and a fab view of the Empire State Building! Out the front door and Grand Central Station was three blocks, really well located for all the main sites in Manhattan. Helpful staff and spotlessly clean throughout. Cannot fault this hotel in any way we would thoroughly recommend.

Extremely friendly staff,doormen were great,friendly,helpful,got us a cab and held an umbrella over us as we got in since it was raining.We could see thr Empire state building out our window.Cl oil se to Times Square and Rockefeller Center. They held our bags for us until our room was ready and held them after we checked out until our flight later in the evening.

There was nothing we didnt like.

We wanted to stay away from all the NY city activity, so the location was excellent-did a lot of walking. The hotel was clean and the room was standard (small) for NY. We enjoyed the area because it was quiet but you are not that far from being in the center city.

There wasn't much that I didn't like but I am a people person so I did not find staff to be very friendly. Not that they were mean but just not real engaging. But don't let this deter you from staying.