Are hotellia

Plussat: Nice activities for kids like the pool area. Impossible to book any of the all inclusive activities unless you do it weeks in advance.

Miinukset: Outrageous to ask for parking 80 SEK per day. Slow service in restaurant. Overall pricey.

Plussat: Aamiainen oli hyvä ja runsas. Pekoni hivenen liian paksu ja rasvainen. Pöytiä ja istumapaikkoja oli todella riittävästi.

Miinukset: Season sauna mainostatte että minimi ikä 15-vuotta. Kuitenkin siellä olis selvästi nuorempia eikä ketään vahtimassa minkä ikäisiä sinne tulee. Jossain olisi voinut olla maininta että ota omat istuma pyyhkeet mukaan saunaosastolle. Nyt ilmoitus oli vain saunan oven ulkopuolella. Joitain ihmisiä tuli saunaosastolle hätäuloskäynnin ovesta. Kukaan ei ollut vahtimassa mistä ihmiset tulee sinne. Saunoissa ei ollut löyly kauhaa millä olisi voinut heittää vettä kiukaalle. Yhden saunan puinen kiulu (puinen ämpäri) vuosi niin että saunan lattia oli ihan vededn peitossa.

Plussat: Staff customer service was excellent, room small but clean

Plussat: Helppo. Rinnepäivän jälkeen kylpylässä rentoutuu. Aamupala oli hyvä.

Miinukset: Huoneen siisteys kaipasi parannettavaa.

Plussat: Erittäin hyvä sijainti ja hyvät aktiviteettimahdollisuudet.

Miinukset: Saunaosasto oli erikseen maksullinen, mutta kaikki saunat eivät olleet päällä. Lisäksi saunaosastolta puuttui osa löylykauhoista. Kylpyläosastolla olisi pitänyt olla omat pyyhkeet huoneista mukana, mutta tätä ei kerrottu missään. Paremmalla viestinnällä ei olisi ollut ongelmaa.

Miinukset: Breakfast was poor. Further, information about alternative food for gluten- and lactose intolerant guests was incorrect. This was a big disappointment. For the price requested for the room a decent breakfast with gluten- and lactose-free alternatives should be totally possible.

Plussat: Room perfect : hot, space to dry ski clothes, Spa perfect Pool perfect Breakfast : really good with lots of space

Miinukset: Rooms are not cleaned every day. Nobody in the reception tells you about it during check in. I asked two days to the cleaning staff to clear the room, they said “yes” and it was not cleaned the last night of our stay.

Plussat: I liked the facilities, in particular the sauna world which was a great experience. The location is also great.

Miinukset: The beds were not that good, to hard and the cleaning was not state of the art.

Plussat: The Pool area

Plussat: Viihtyisä huone, siisti ja näyttävä hotelli muutenkin.

Miinukset: Hiustenkuivaaja huoneessamme ei toiminut. Onneksi oli oma mukana.

Plussat: Family-friendly hotel which has plenty of activities for children as well as adults (swimming pool, water slide, sauna, spa). Perfect location for easy access to outdoor activities in Åre.

Miinukset: Not particularly cheap if you're a family wanting to make repeated use of the on-site facilities.

Plussat: Nothing. We booked for three nights but left just after one...

Miinukset: In a nutshell: this is not a four-star hotel. The rooms are big but basic. If you don't pay additional fees, you will have an hugly view on the railway station... Breakfast is just like in a canteen. You even have to queue.

Plussat: Kylpylän/saunamaailman tarjonta upea. Hyvä ruoka.

Plussat: The scenery surrounding the hotel is beautiful. The rooms are spacious and there are lots of things to do at the hotel.

Miinukset: N/a

Plussat: Convenient, located where the convention was.

Plussat: Luxury, and exelent location

Miinukset:

Plussat: Siisti hotelli ja hotellihuone. Aamiainen melko runsas ja muutenkin ruoka ravintoloissa oikein hyvää. Mukava kun hotellin välittömässä läheisyydessä on hiihtovarusteita myyvä liike.

Miinukset: Ei ollut.

Plussat: ystävällinen palvelu. Paljon tekemistä lapsille. Hyvä aamiainen

Miinukset: kaukana hiihtohisseistä, eikä hotellilta ollut omaa kuljetusta hisseille. Laskettelu oli kuitenkin pääasia mennä Åreen. Booking.com hintaan ei odotuksista huolimatta sisältynyt allasalueen käyttö hotellilla.

Plussat: Henkilökunnan ystävällisyys, monipuoliset harrastus- ja vapaa-ajanviettomahdollisuudet, kuten kuntosali, kylpyläosasto ja saunaworld.

Miinukset: Aamiaisaikana ravintolat olivat erittäin täynnä, pöytiä ei ehditty siivota, lautasia loppui jne.

Plussat: Location and very friendly and helpful staff

Miinukset: N/A

Plussat: Vaikka huone oli pieni, oli sängyt hyvät nukkua. Aamiainen oli normitasoa, nakkeja ja pekonia ei kuitenkaan ollut.

Miinukset: Saunaan ja uima-altaalle ei päässyt remontin vuoksi.

Plussat: Paikka hyvä.

Miinukset: Tulopäivän huoneen lämpötila oli kylmä ja kesti päivän lämmetä, eli voisi laittaa huoneen lämpiämään aikaisemmin.

Plussat: good staff

Plussat: Sijainti korkealla rinteessä, hieno maisema. Kätevä laskea suksilla suoraan hotellin pihaan, joskin vieraillessamme kyseinen rinne oli suljettu, emmekä tosin edes lasketelleet.

Miinukset: Osa palveluista (mm. ulkoaltaat) on pois käytöstä sesongin ulkopuolella ja sesonginkin aikana ilta- ja yöaikaan.

Plussat: everything was great

Miinukset: the heating in the room

Plussat: Nice sauna, excellent food

Miinukset: There could have been a drying room for ski clothes

Plussat: Sängyt olivat hyvät ja huoneeseen ei kantautunut mistään ääniä.

Miinukset: Kaikki tarjoilijat eivät tervehtineet.

Plussat: Fjällgården’s location is just perfect - true ski in and ski out. Good food any time of the day when you wake up or come in hungry after a day in the slopes or skiing classic. SPA, sauna and outdoor bathtubs are really nice - the view from the bathtub is so beautiful, in particular in the sunset. And afterski - is fun, loud & short (meaning that the place is quiet again for dinner time, not to mention by the time you go to sleep). And great to be home already when the afterski ends. Taking the old, cute Bergbanan to the village and back home again is nice. Travelled with family - both adults and our teenagers liked the place very much and we would certainly come again if we are back in Åre.

Miinukset: very disappointing anniversary trip my partner and I took to Åre, Sweden in December-January where we stayed at Hotel Fjällgården. We were charged an enormous amount of money for what was advertised and promised as an “easy access”, “ski-in, ski-out” hotel charging a huge premium for supposed convenience. The issues that we encountered during our stay initiated as soon as we arrived and lasted throughout our stay right up until the minute we left. Some of the main issues were as below: 1. The Bergbanan (Funicular) was unoperational and dysfunctional: The only available method of transport to get to the hotel from Åre village, was to catch the Bergbanan (which is a very old single cabin trolley also known as a funicular), TWO KILOMETERS up the mountain unless one wishes to walk the two kilometres carrying their suitcases, and snow gear, or fork out hundreds of SEK to pay for a taxi out of pocket as the hotel does not provide any other form of transport to get there. No shuttles, no buses, nothing!! The Bergbanan was out of order on three out of the six days that we stayed in Åre and the staff were unable to advise us when and if it would be fixed at all as supposedly this is an issue that happens all the time. This meant that on multiple occasions, including on New Year’s Eve, instead of being able to enjoy our stay in a hotel which we paid close to $3,000 AUD for, my partner and I had no choice but to walk the entire 2Km up the mountain while wearing our ski boots and carrying our skis and other personal belongings. This was further complicated by the fact that the uphill winding road that we had to walk to get to the hotel re many nicer, larger, and cheaper hotels around, which in hindsight, provide much better access to the slopes as well as the village centre. 2. Our room had to be changed THREE TIMES: Upon our arrival on the first night, we were given a very small room directly above the hotel bar where the daily after-ski celebrations take place.

Plussat: Hyvä aamiainen. Siisti ja rauhallinen paikka

Miinukset: Sijainti

Plussat: Good location with reasonable price. However, skier has to be intermediate level if they optimize this great hotel location (this is personal opinion).

Miinukset: It was perfect for us If there was bath tub in the room.

Plussat: Staff was excellent!

Plussat: The location with a beautiful view and the old style of the building.

Miinukset: The travel road and the hair-pin curves was not the best for driving a motorcycle on.

Plussat: Location of the hotel for skiing is excellent, the best located hotel in åre-ski area.

Miinukset: Storage-availibility for skis are very bad at Fjallgarden, total mess in the skiroom.

Miinukset: We are Swedish people in Sweden. Why is this formular and the booking system in english? We don´t understand everything in english.

Plussat: Property location was great! You just arrive on ski to the lobby.

Miinukset: Way below our expectations for the price paid

Plussat: The circus decorations at the restaurant and entrance made us smile directly but the tasteful decoration inside and in the rooms gave us a really nice feeling. The bathrooms are share but always clean. We missed windows because it was so beautiful outside. Great breakfast, friendly service personal gave a touch to our staying. I definitely recommend.

Miinukset: Miss windows

Miinukset: The bed was only 140cm wide, the room was very small and had no window.

Plussat: Location, convenience, friendliness of the staff! I was impressed with the cleanliness of the toilets and shower facilities on a daily basis. Sauna was great too!

Miinukset: Too hot in the rooms at night time. More air to breathe!

Plussat: The location was amazing.

Miinukset: Very small rooms with no fridge.

Plussat: Henkilökunta oli erittäin ystävällistä ja sängyt erinomaiset.

Plussat: Location is perfect. Staff were all great.. Especially "DAVE" you know who I mean..... lol Beds were comfortable Bathroom (private) was small but clean and functional Plenty of choice for breakfast Are is a lovely place.

Miinukset: Nothing really

Plussat: Erittäin hyvä aamiainen ja aurinkoisen ystävällinen palvelu. Hurmaava atmosfääri ja erittäin kaunis sisustus.

Miinukset: Huone hieman pieni ja kylpyhuoneen lattiakaato pielessä. Vesi valui suihkukaapista kohti ovikynnystä ja levisi lähesä koko kylpyhuoneeseen. Kylpyhuoneen laattoja rikki samon käsienpesuallas.

Plussat: Staff location and comfort

Miinukset: Nothing

Plussat: Perfect location. This is a hotel with traditions.

Plussat: Very nice hotel in the mountains. Everything was clean. The staff was very helpful

Plussat: Great staff. Very helpful accommodating my schedule around mountain biking. Great location in the center of the village. Right next to all the mtb rental shops and restaurants.

Plussat: The nice calm inviroment at the hotel

Miinukset: The breakfast could have been bether.

Plussat: Good location near train station, town square and ski lifts.

Miinukset: It really needs a better sign! I was looking for a Hotel Diplomat sign whereas its branded Hotel Åregården with Diplomat in really small letters. Took me ages to find it - especially when I asked locals on two separate occasions and they send me in the totally wrong direction to another hotel under the same ownership - clearly they don't even know which is which! For future visitors it is literally on the town square opposite a bank.

Plussat: Fantastic mountain hut. One of the best breakfasts I’ve had anywhere, excellent 5 course dinner of local specialties. Hot tubs, big sauna. Location is ski-in, ski-out. Hidden in the woods and a 25EUR taxi ride to town though, so not the best place to explore Are. All the staff were superb. Shared bathrooms not a problem, there are plenty and never had to wait.

Miinukset: Ornate carvings on bunk beds look nice, but continually smacking myself on them. Would be much easier to get in and out of a simpler bed. Comfy once in them though.

Plussat: Close to ski lift, nice restaurant, ski rental,

Miinukset: Cold room, no microwave or toaster in the kitchen, no info/directions for lifts and town.

Plussat: Yleisilme ja fiilis hyvät, sijainti rinteen vieressä loistava. Sisustus ihan hauska.

Miinukset: Normaali huoneissa vuodesohvat, jotka ottivat melkoisesti selän päälle.