Noord hotellia

Plussat: Air

Miinukset: Air in the bathroom was too hot

Plussat: The staff is very nice and helpful. The beach is just in front of the hotel, it is quite and nice, it has free chairs for the clients of the hotel. The location is good because is in the middle of down town and the area of biggest hotels and restaurants and bars.

Miinukset: Mini market - we did not find any healthy thing to eat.. Sometimes the windy is too strong.

Plussat: Everything, it is quite, the room is fully equipped

Miinukset: Everything was ok

Plussat: Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly.

Miinukset: More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.

Plussat: Nothing

Miinukset: Terrible service - I am waiting for invoice more than one week, nobody is interesting to support me. I asked hotel a few times by amail, I asked booking.com for support. I never met so low service level.

Plussat: Friendly staff, quiet atmosphere, excellent beach, nice beach bar, excellent restaurant on the beach, efficiency rooms so we could have breakfast/lunch/snacks/drinks in the room, grocery store only a short walk away

Miinukset: Nothing at all!

Plussat: Very friendly staff and nice rooms. Facilities are clean, small scale and cosy. Restaurants have good food and cocktails. Right on the beach.

Miinukset: Nothing

Plussat: Huone, pienoiskeittiön varustelu, suihku ja kylpyhuone, sijainti, rauhallisuus, rannan läheisyys ja palvelut, bussiyhteydet

Miinukset: Suklaan tyrkyttäminen joka ilta voi olla hyvä idea hotellin johdolta, mutta tarpeetonta asiakkaiden häirintää

Plussat: Is near a Super Food store!!

Miinukset: A/C system... was either chilly or very humid.

Plussat: Not one negative thing to say about it. Beautiful. Quiet. Never had any issue with getting a palapa on the beautiful beach no matter what time of day we went out. So happy we didn’t stay in the high rise area!

Plussat: Everything met our expectations. Room was clean, close to the beach and restaurants. Staff was very helpfull. Checking in went very quick and good welcome by the staff

Miinukset: Room needs more light l nothing more

Plussat: We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful.

Miinukset: Food was overpriced it wasn't that delicious

Plussat: Over all Everything was terrific! So clean, amazingly refreshing and friendly staff members. Food was great drinks amazing. We were saying the whole time how our children would love it We cannot wait to bring them! Felt safe and comfortable. Totally upped our vacation standards after visiting!

Miinukset: Our first day or 2 we did not need or request room service and hung the sign saying so on the door but the other days we had liked to have and the maid service did not come at all during our stay even after taking the sign off the door and requesting it. Happy was only 2 of us staying in the room so wasn’t terrible they did not come .

Plussat: The lazy river is awesome!!! The unit had everything we needed. Beds were a little harder than I’m use to but everyone else I was with thought they were comfortable. Love the quick breakfast and lunch options in the shop and happy hour drinks were great in the compass lounge. From stepping out of the taxi upon arrival until stepping back in taxi for departure the people were amazing and oh so Happy and great to converse with!!! Thank You for an amazing time at your resort :)

Miinukset: I didn’t like when I booked the unit when it says “Ocean Side” I expect to be on Ocean Side and actually have a view of the ocean, so was very disappointed that our view was on the side of the lighthouse building above the playground and our view wasn’t of the ocean besides a sliver of water through the palm trees!!! I also sent 2 emails to the property requesting a higher floor, high chair & pack n play and never got a response to either email and ended up on the 4th floor. But seeing how we spent most of our time enjoying the lazy river and beach we took the lack of view as a minor blip.

Plussat: Marriott always has the most comfortable beds.

Plussat: Beautiful grounds; great villa ammenties.

Miinukset: The need to tag beach chairs at 7am while on vacation is quite annoying.

Plussat: The property was very big with a lot to do. Very family oriented although we didn't bring kids. However, everyone kept their kids under control. Not once did I feel annoyed by children!!!! The staff around the resort did their best to keep everyone happy. Not complaints here

Miinukset: Room was just fair. Nothing to write home about. Front desk said my bed was a Queen but it seemed way smaller than mine. However, it was clean!

Plussat: The pools, lazy river, jacuzzis, water slide and beachfront were great and clean, and the staff was super friendly and helpful, as were many of the guests. The location is very good. There are a large number of off site restaurants and shops within a mile of the hotel. There is always pretty immediate access to taxis. The room was very clean and had some nice amenities, like a decent sized mini fridge and a microwave, as well as a small set of dishes and silverware. The bathroom was clean and comfortable, with plenty of storage space in the vanity.

Miinukset: They consider any room where you can see any little sliver of the ocean to be "Ocean View", whereas any other resort I've stayed at would have called it a partial ocean view. In the first room, we had a view of the pool and lazy river, and if we leaned out over the balcony and looked right, we could see a little slice of ocean. I complained and they moved us, but the next view was only somewhat better. Several staff members admitted to me that they get that complaint a lot. For the size of the rooms, the limited view, and how outdated they were, I wish I'd have spent a little extra and stayed at the Hyatt. We were also called every day of our stay, trying to get us to come to a time share demonstration. This was a bit annoying. The bed was uncomfortable, but I have back issues, and almost every bed but my own bothers my back. My husband also complained of being uncomfortable. The room was very small for the price. There is only one restaurant on site, unless you include those at the Ocean Club and Stellaris Casino. We didn't go there because my husband had some mobility issues, and it was a bit far for him to walk. So we ate at the Galley several times for lunch. The food was ok. One day, it made us both pretty sick.

Plussat: Very clean property and friendly staff. The pool is amazing!

Miinukset: It’s not as close to tourist shops and restaurants if you want to go off property

Plussat: Everything

Miinukset: Nothing

Plussat: Staff was wonderful and the environment of the property was so relaxing.

Miinukset: If I had to come up with a complaint, it would be the office hours of the staff. We found it inconvenient at times that staff were only available 9-5 and not on Sunday’s. Otherwise the stay was fantastic.

Plussat: Tropical oasis that allows you to get away from everything with all the amenities you need right across the street (palapa set up was excellent!). Friendly staff, personalized feel to stay, great space with bright decor, awesome patio, and full kitchen which is convenient, use of beach chairs, snorkel gear, cooler, etc.

Miinukset: Not much. They were doing some upgrades so construction and landscaping taking place on the property but didn’t interfere with our stay much. It will be extra beautiful when the expansion is complete.

Plussat: Very friendly staff, clean and comfortable accommodation with a lovely pool.

Miinukset: Generally quite expensive but then again everything is either shipped or flown in.

Plussat: The quietness. The separate but together feel. The beds were very comfy. Colors great. Staff was amazing. Loved the bios on the staff booklet. Loved the proximity to the north side.

Miinukset: Because we cooked a lot, I think the kitchen could have been better equipped with more basics. I don’t know the total number of apt units you have. Better quality (colorful or otherwise) plasticware and silverware, mugs. It really makes a difference when eating in such a nice environment. Basic herb and spices shelf. Lids for ever pan. Need some serious hooks all over for wet bathing suits, towels etc on back of doors and everywhere. Simple drying rack maybe. The humidity outside is so high nothing dries. Pads of paper/pens. Does the treasure chest really have to be chained?

Plussat: Lovely & cosy without noice and loud music. Good kitchen to cook your own meals.

Miinukset: Mosquitos were quite annoying but luckily there were sprays to get rid off them.

Plussat: We had a great time, 4 kids who didn't want to leave!

Plussat: I was not feeling well at all when I checked in and the front desk guest service agent Roberta could not have been more helpful or more kind. She was extremely delightful and knowledgeable!!

Plussat: Beach

Miinukset: Too expensive way too expensive compared to all inclusive

Plussat: Beautiful!

Miinukset: Nothing

Plussat: The staff were very polite and helpful. the concierge made us a great travel plan. we even lost our ticket to one of the tours and hotel staff printed out another one with no issues. We had a great time in the hotel and in Aruba. The staff was s

Plussat: Everything

Plussat: Generally clean, well-equipped resort - good restaurants, gym, pools. Particularly enjoyed the over 18 pool

Miinukset: Expensive - everything is pricey. Right next to the Ritz Carlton so I guess should have expected that. Farther from most of the Palm Beach restaurants and shops than most of the other "high rise" hotels. They are walkable but it's a longer walk. Some of the staff were very pleasant, but others had attitude - you can tell who appreciates tourists and who doesn't

Plussat: The hotel staff was absolutely outstanding in terms of the commitment to doing quality work associated with their particular role and being genuinely pleasant as you interacted with them,

Miinukset: It sounds really trite, but the climate control (thermostat) in the room was really problematic. Hot, cold, on, off. I ended up getting a damn cold in the tropics.

Plussat: I liked the service and helpful/polite staff.

Miinukset: There was construction on the premises. When we booked palapa on the beach (with great difficulty as there were none available ever) we were put next to construction. I couldn’t relax as noise and smell of digging the ground behind a fence really bothered me. Eventually we had to leave the beach. Also there isn’t enough palapas for all guests. You are told to book at 7:00am online if you book at 7:01 all is taken. It’s too stressful for a vacation. We come to Aruba for the beach experience. Pool is nice but we like the beach however we couldn’t experience it the way we wanted to.

Plussat: Hotel Staff was wonderful, very professional, friendly and accommodating. Hotel grounds were very well maintained and clean. Restaurants and stores within the hotel (in addition to the casino) were very nice to have onsite.

Miinukset: I would have appreciated a hotel shuttle from/to the airport and certain Palm Beach and Downtown locations. As with many resorts, beach palapas and pool lounge chairs were at a premium.

Plussat: Everything was first class. Was right on the beach.

Miinukset: No

Plussat: Room, Service, beach, gym, staff was very accommodating and pleasant

Miinukset: Tub had a slow drain. Not enough seats at swim up bar

Miinukset: $200 charge per day for an umbrella when you’re already paying $13,000 for a vacation was totally insulting.

Plussat: The staff was very attentive and personable. The hotel was clean and organized. Our room had a nice balcony and we enjoyed the outdoor music.

Miinukset: On the beach, we were told chairs were taken/ reserved on a first come first serve basis and watched as some went unused all day bc people didn’t come back! A little disappointing to sit behind a tree when front row chairs sat empty all day. Seems pushy people got what they wanted and others,like us, were told we had to sit else where.

Miinukset: Over priced Value for money way below an average first class hotel in Europe More than average below compared to same type of hotel in Asia Really crazy expensive if you ask me

Plussat: The room detail

Miinukset: We were aware there would be construction and some noise. But was not aware there would be NO HOT WATER from 9-5 for our entire trip. This was a disaster and total inconvenience especially traveling with children .. To pay $515 a night and experience this was horrible. They are under staff. And there payment Process at this property is horrible. You are Constantly harassing you about payment and your bill the entire trip. We received our rooms 2 hours late . But when requested a late check out was not accommodated. I would never stay at this property again.. Not worth the money . I love Aruba and I travel here often . I have stayed at multiple properties on the island. And this was by far my worst experience. I choose this property Because I was traveling with the family... Bad choice. Honestly I would like a refund...

Plussat: Plenty of room at the beach between palapas. Not a lot of fuss and rules. Treat people like adults and they act that way!

Miinukset: Electric outlets are scarce in units. Internet available but had to keep logging in

Plussat: There was a quick response to the our complaint. We were moved to another room away from construction. This is beautiful place to stay. The staff was amazing. Great Customer service!!!!

Miinukset: There was construction going on all week in the rooms. Boxes all over.

Plussat: It was very well maintained. Very clean and updated.

Miinukset: There was nothing I didn’t like!!!

Plussat: the location and the beach

Miinukset: how expensive everything was but that it to be expected.

Plussat: There wasn't anything I didn't like! Our flight was cancelled amd we needed to find a hotel for the night. Havimg stayed at a competitor and being extremely disappointed we decided to try out Playa Linda. From the moment we walked it and were greeted by friendly staff, we fell in lobe with the resort. To sum it up, we are going home to book another trip back to Playa Linda in a few months.

Miinukset: Nothing!

Plussat: Very friendly staff Hotel on the beach, location is perfect

Miinukset: There were renovations going on while we were there. The noise was unbearable. Baby couldn’t nap with all the drilling and banging. Unacceptable! Seemed like I was more tired than being on vacation. Horrible!!! Then they decide that a day prior to our leave, we have to change our room. Are you kidding?? For 1 day? That wasn’t planned, they hadn’t told us when we booked. So we packed and unpacked, with baby, toddler, food etc for only 1 day.

Plussat: Great beach. Great location

Plussat: Price was right! About a 10 minute walk from the beach. Beach towels matched the Marriott's so you could hang out in that area. Staff, when encountered, were very friendly. Great AC in the room.

Miinukset: Lots of mosquitoes near the pool at the evening. Bed sheet were very noisy! My friend and I woke each other up every time someone rolled over or re-adjusted in the night. Moroccan room has no real door on the bathroom. Just a screen of sorts that can be pulled. Hard to use bathroom without waking others up, a bit awkward for privacy reasons.

Plussat: We had the buffet breakfast included in our reservation and it was worth it. It has all your normal breakfast selections. Staff friendly and helpful. The beach was clean and well maintained. Beautiful blue water & beachfront access with the exception of the whole "cabana renting" policy (see what I didn't like below). I just wish it was included in our reservation price so I didn't have to worry about it. Location is superb too. You walk out of the hotel and you have over 10 restaurant options. We usually had snacks by the beach and went out for dinner. Safe to walk around, the area is full of tourists.

Miinukset: The fact that you have to reserve your "cabanas"/Palapas, beach chairs. And by reserve I mean, either pay $40+ for 2nd row or go stand in line for about 35 minutes at 4:00 PM each day for the next day for a chance to get a free one, 3rd or 4th row in the back. I wish the whole policy was more clear and explained during check in or even during reservation. Having to track a staff to find out how we can just get a normal seat at the beach was a hassle and annoying, not to mention got expensive, especially we love to sit at the beach and not pool area. I just wish they were more direct and clear about the policy. Also to clarify, this applies to all beach chairs/umbrellas. They consider them cabanas. My first night, the hotel was overbooked so they transferred me to Hyatt, 2 hotels down, it was a bit of a hassle but at least I got the night comped for all the hassle of moving around.

Plussat: Cleanliness of room and maid service was top notch. Service from most staff was wonderful. The food at this property, from causal to the steakhouse was excellent. Casino also had great staff and met all my requests. Service pool side was slow and sparse.

Miinukset: My only complaint and a small one at that, was service at the pool was hit or miss. Some days we didn’t see anyone. Admittedly we gravitated to the quieter end of the pool complex, it appeared service was better the closer you got to the outdoor b

Plussat: The staff was excellent - they tried to make our stay very pleasant and were very accommodating.

Miinukset: They room was not ready when we arrived. We had a plumbing issue and got stuck in the elevator. However, staff made adjustments to rectify which was very much appreciated. The casino did not meet our expectations.

Plussat: Excellent breakfasts at Laguna restaurant and courteous staff throughout the resort.

Plussat: Many things within walking distance, resorts pools and beach access was great.

Plussat: Hotel has the nicest beach on property, every staff member is extremely friendly. Location is great with many nice places to go to right across from the street outside of the hotel. Much "newer" area compared to downtown.

Plussat: beautiful facility with a lot of space to hang by the pool or beach, modern and very clean, staff very friendly:-)

Miinukset: We were a bit disappointed with food.For instance, pastry wasn’t fresh, and we had breakfast at 7:00am.I stayed with less expensive hotels were the food was tastier.The service was included and they were still asking for more. We ended up eating el

Plussat: Nice Staff, Large Pool Areas

Miinukset: N/A

Plussat: Any service to the room was very quick.

Plussat: I loved this hotel. The rooms, staff and amenities were amazing. The pools are perfect for little kids. All have zero entry and allowed our 1.5 year old to run and play freely. The palapa we rented at the beach provided the perfect shade. Would definitely recommend and come back.

Miinukset: The food at the two hotel restaurants was just OK.

Plussat: The pool it's very clean. The security staff are very gentle.

Miinukset: The rooms needs and upgrade. The restaurants are ridiculously expensive. The girls in the towel place aren't friendly. The palapas and umbrella in the beach are too expensive

Plussat: Beautiful, clean property located in close walking distance to all the shops and restaurants on the strip! Beach was beautiful and not overcrowded. Staff were all wonderful, friendly and very accommodating.

Miinukset: Restaurants in the hotel were all very expensive. Made it difficult to stay on-site for any meals or drinks at the bar, especially with a family of 4.

Plussat: Hotel location was good, the asthetic was beautiful but the service was disappointing. We had been there many times but they have implemented too many rules for a vacation. Also expect 20% added charges to all bills

Plussat: Location and amenities

Miinukset: Bars. The drinks were overpriced for what was offered

Plussat: It was a wonderful resort .i couldn't say enough about this resort.cleaniest , most beautiful resort I have ever been. It was truely pParadise

Miinukset: No there was nothing I wasn't pleased with

Plussat: Very friendly staff, beautiful facilities, very clean

Miinukset: Expensive food and drinks

Plussat: The grounds, pools and beach are beautiful. Staff was friendly and always helpful.

Plussat: The property is stunning and in a perfect location. I felt like I was staying in paradise.

Miinukset: The food at the property was delicious but a little pricey for a casual breakfast or lunch.

Plussat: The pool and the sea

Miinukset: The restaurants are too expensive.

Plussat: The location is amazing. The hotel is right on the beach.

Miinukset: The service could be better. We had a very rude waitress at lunch one day however most of their employees were nice.I did not like that you had to pay for palapas and pool chairs.

Plussat: Grace Anne at the front desk is exceptional! Very sweet and helpful!

Plussat: Good location

Miinukset: The food

Plussat: Room was perfect, amazing ocean-island view. Breakfast and dinner exceeded our expectations, Hyatt gets a 11/10!

Plussat: This hotel is in a great location, very walkable to shops and restaurants. I particularly enjoyed the pool area - lots of greenery, great pools, and I am not embarrassed to say I enjoyed the water slide :) Room was spacious and clean. Great option!

Plussat: Location was great! Staff was fantastic!

Miinukset: Bed was small and room was slightly outdated.

Plussat: Location was good

Miinukset: Rooms were moldy and needed updating Had to change rooms as the mold was giving us soar throats. The hotel is a health hazard with the mold

Miinukset: Two things displeased us a lot , 1 -was not replaced soap daily, we had to beg Évery das for That , until we went to the supermarket and bought a item só cheap, 2- On the last day we had to leave the room until 12 o clock, which os normal o Mall resorts , BUT We felt pracyically being expelled , the reception Staff Would call every 15 min from 10:00 am to leave the room , Whith the Excuse of fixing the air, which was working normal , This it was annoying and unnecessary . Só we Will never return to this hotel

Plussat: Nothing.

Miinukset: No

Plussat: The beef tenderloin kabobs were fantastic at Pure Beach. The room was clean and spacious.

Miinukset: The property needs more restaurants, the property needs to have available an all-inclusive option and the drinks were priced higher than other places on the island

Plussat: The location was amazing, all food services were great. The resorts owes me $113.00. They put a $300 hold (charged on my Amex) final room bill was $187...I have not seen the $113.00 credit yet. Please advise. Ana Menendez.

Miinukset: No Complaints at all...except my credit due.

Plussat: Location, clean well maintained

Plussat: Being on the beach. Cabs came fast. Staff in lobby were all exceptional.

Miinukset: The first day, a Saturday, we chose to go to pool. It was crowded and there were some adults, with children, who had too much to drink shouting to people in children’s pool, flying a drone over the pool, and giving an impression that it was a rowdy place. Thankfully it was not like that other days.

Plussat: The breakfast was fine. I didn't know that I would have to leave my room to get it, but it was okay, it was something different for me and an opportunity to eat breakfast while enjoying the serenity of the ocean and the beach.

Miinukset: To begin with, the room in the link for this hotel wasn't the room that I was initially given. The money wasn't an issue, I thought I paid for one room type and ended up with something different. We eventually worked it out with the kind supervisor who shared with me what the problem was. My advice is to call the hotel in advance to make sure you are getting the room that you saw in the advertisement. My only issue was that the washer/dryer combination turned out to be a fluke. Once the washer was done cleaning, it was supposed to automatically dry your clothes. Well...it was 2:00AM in the morning and none of my clothes were dry, when I called the front desk, I was told to go over to the next building, and take 8 quarters with me to dry my clothes at 2:00AM in the morning. Needless to say, that was not the best option for me at that hour of the morning. Since we were leaving that day, we decided to place the clothes on the balcony since it was so hot anyway, in hopes they would dry by the time we awakened to prepare for check-out. They didn't dry completely, so I had to place the damp clothes in a plastic bag and bring them back home. At least they were clean. Other than that, the staff were really nice and very accommodating.

Plussat: Nice location with a nice beach area.

Miinukset: The bathroom was very small and the shower had little pressure.

Plussat: Location and privacy

Miinukset: Everything was perfect

Miinukset: The security. Two rings was missing. These items was inside a box at my room. I leave the room in the morning to enjoy the place, when we arrived on the afternoon theses rings was not there anymore. The security say: just the housekeeper was there, then she said she does what she have to do. But there is none security camera. This resort has the poor security I ever seen.

Plussat: The location was great for us. It was away from all tourist attractions but not far if we wanted to go.

Miinukset: The gate leading to the beach, needs to be fixed. Difficult at best to open.

Plussat: Keittiö oli hyvin varusteltu

Miinukset: Kahdelle hengelle EI voi varata huoneistoa, on otettava ylimääräinen huone, jos haluaa terassin. Suora lainaus sivustoilta: all with a spectacular ocean view balcony or terrace. Tämä on savuton residenssi., ei vain huoneita. Iki-likaiset vuodevaatteet ja pyyhkeet, joista kolme oli rikki. Paistinpannut loppuunpalaneet. Makuuhuoneen ilmastointi hormi todella törkyinen ja erittäin kapea parivuode, ikkuna peitetty kalvolla. Molemmin puolin juuri alkanut rakennustyömaa. Oma ranta, jossa rikkinäisiä aurinkovarjoja ja likaisia tuoleja. Lattiat kylmät ja likaiset, täytyy käyttää sisäkenkiä, matto saastainen ja edellisen asiakkaan pitkiä hiuksia kaikkialla.

Plussat: It was clean area. Our room had a kitchen which was nice to have. There’s a washer and dryer in the room, but no detergent. Staff were friendly and helpful. It has 3 pools and one jacuzzi. There was a nice gym too. It’s close to eagle and palm beach.

Miinukset: The hotel beach is small. It’s good to have a car to get around the area. There’s not really a bus stop close by so we did a lot of walking. Couldn’t find the restaurant that’s within the hotel. It would be nice if the hotel had more signs to help in finding amenities. They do not provide new pool towels if yours are soiled. They prefer guest to wash them themselves.

Plussat: Amazing. Gorgeous views great apartment. Fully equipped kitchen. Washer dryer. Patio. We lived every minute of our stay. It’s our second time. We will only stay at the blue residence in Aruba. The pools gorgeous. Great gym, landscaping. A. Easy to private beach. 10 mi Ute walk to great restaurants.

Plussat: Arrived late Sat afternoon, the place looks great. When we first arrived, the 3rd bedroom was locked so we had to get that unlocked. Then we noted the dryer and the Master bedroom AC were not working. After 2-3 calls per day to front desk and visits to the front desk, we find out on Tuesday that both are broken and in need of repair and management knew this. The a/c was fixed for our last night. But we did not have a washer and dryer for 6 days- disappointing. They however did give us fresh towels. But this was after many attempts at communicating our issues. The facility is really great, very clean, new and a great location. Nice features, great TV', kitchen appliances (could use some baking sheets). The pools were beautiful and the grounds are well kept. The staff was always nice, but just couldn't seem to get our issue resolved. At check out, I was told that they would reimburse for the inconvenience. I await the communication.

Miinukset: lack of communication about the a/c and washer and dryer not operable and no responses from staff after several calls and visits to the front desk. Never heard Im sorry for the inconvenience.

Plussat: Very private and quiet. Suites are clean, beautifully laid out and location is excellent.

Miinukset: Nothing

Miinukset: My check in process was very bad. Waited outside for 2 hours. Due to the taxi dropping me off at the wrong check in location.

Plussat: The grounds and the pool was very nice and as I said the furnishings were very nice. The apt was well equipped, and we had enough dishes for our stay. The view was marvelous and sitting on the balcony was relaxing.

Miinukset: The apt was small but nicely furnished. The 1 bathroom was small and had terrible lighting. I would suggest that the owner put lighting over the mirror. The Patio door is off track and needs repair. The bedroom was nice, but too small for two queen beds. Also, what was with all the doors. We assume the was an additional bedroom, but the other interior doors was confusing. There was no way the owner could rent the other room when someone is on the other side.

Plussat: all was great!

Miinukset: too much wind

Plussat: We stayed here and celebrated my son's 5th birthday. We had a great time, staff was very friendly. We stayed in a 2 bedroom. Room was big and the kitchen had everything we needed. We will be going back for sure .

Plussat: Location was great

Miinukset: Communication with hosts could have been better

Plussat: Everything was excellent.

Miinukset: Nothing

Plussat: Very accurate pictures. Nice pool. The room was big enough for 2 adults and 2 children. Good location but you absolutely need a car to move around.

Plussat: The friendly and fast check in. The staff were friendly and helpful. You can swim till late...and the pool is clean.

Miinukset: Everything was okay

Plussat: We love it there♡

Plussat: The close proximity to all the shops (paseo herencia & palm beach plaza) the staff was extremely nice and always accommodating. Always willing to help & answer questions!!

Miinukset: Room was not as clean and smelled a bit off. But spacious enough for 3 people.

Plussat: We received an upgrade

Miinukset: Check in was lengthy

Plussat: The location

Miinukset: The overall management and staff were not friendly and accommodating. The hotel can use some upgrades. I asked the pool staff numerous times if they can play music by the pool and they kept ignoring me. Rooms can use some attention and upgrades. For the location the hotel should have better vibes. You are in the carribean for crying out loud!! Also food was terrible!

Plussat: I loved how everything was easily accessible and near the hotel. The complimentary breakfast was amazing. I loved the coffee and I’m not a coffee drinker. They had plenty of places to swim between the multiple pools and beachfront. I had a partial ocean room view. In which I got the chance to see a double rainbow from upon departure. (Picture attached) Everything overall was a great experience. But all I ask of is that the front desk staff to be more hospitable to a new guest. They‘re the first people to see when coming to your hotel and how they treat people can overall change the positive side on an extended stay and creates a negative judgment of this gem.

Miinukset: Some of the front desk staff wasn’t hospitable. But all of the other staff on the premises was amazing.

Plussat: The location, pool, beach, food and bar.

Miinukset: Casino is too small.

Plussat: Great Location.

Miinukset: Not enough palapas.

Plussat: Location and amenities are great. Everything you need

Miinukset: The rooms are outdated but very clean. Request to stay in sea towers. The ocean and palm Towers hallways smell like mildew. Room was fine just have to take in smell walking to your room

Plussat: Best beach in the island combined with great location next to fine dining and shopping. Friendly staff, comfortable beds and clean spacious rooms.

Miinukset: Since it is in a great location, you are subject to many beach bars that can get loud on the weekends due to music.

Plussat: Breakfast was amazing!!! Staff everywhere awesome!!!! I will surely come back and stay at Holiday inn.

Miinukset: Drinks for us locals very expensive... For us local people 7 dollar for beer is not fun..

Plussat: Absolutely everything!

Miinukset: Everything was great!

Plussat: I liked the friendliness and helpfulness of the staff. They went above and beyond my expectations to help me out.

Miinukset: I wanted to check in earlier around 12.00 p.m. and made a request online, but somehow that wasn't taken into consideration. I was told the room would be ready at 4.00 p.m. but it turned out to be ready even later.

Plussat: Location, breakfast, clean rooms, security, kids playcenter

Plussat: the stay

Plussat: Renovations almost concluded. really nice materials, furniture, nice design

Miinukset: room had a terrible Bleach stench, so bad I teared my eyes up. cleaninglady came and cleaned it by spraying something else on top and mopped floor. the substance that was left did not dry and was slippery as hell. I mopped the floor dry the next morning with my bathroom floor mat. AC was set way too cold and could not be changed by me, had to get maintenance to come and change it. they could not even set it to auto, so despite the temp being set higher it still kept blasting at full speed. result is I woke up with a stuffed nose and was sneezing for 3 full days. signage is pretty much absent so when trying to navigate the maze you'll end up dragging your suitcases up and down the swimming pool level because there is no path around. the place is located at the outter end of the tourist zone so it is not close to anything.

Plussat: The location wa 5 to 15 minutes ride from everywhere we needed to go. The front desk staff was quick to handle our complains The rooms are nice looking

Miinukset: Bed sheets where just stretched, and presented as fresh. there where stains underneath the white duvet. many hairs all over the bed. paper towel roll was not new and stains all over. It was not that they forgot to clean. bucause besides that the front desk called to double check if the room was clean, it was also clear that they cleaned the room but is was just a quick and mediocre cleanup. Did not expect this from a 3 start hotel. Even a 1 start hotel should provide guest with a properly cleaned room, and fresh bed sheets. No sound prove at all, try to sleep during the they, but theres Music at the pool everyday, so no sleeping Try to sleep in the night, But the guest in both rooms close to ours where busy the until late night. one couple was talking loud and the other room was watching tv we could hear everything until 3 something AM. Try to call front desk, but the phone wont do nothing when you dial 0 for front desk. And i was to tired and lazy to go to the front desk at 3 in the morning.

Plussat: Overall was pretty clean, I didn't expect the room be too big...the only thing that I didn't like is that they said they have access to a private beach, is a public beach and is not at the property, other than that everything was good.

Miinukset: The little freeze wasn't working and they could have a coffee maker at room.

Plussat: We had almost every morning breakfast at the restaurant inside the hotel. Our waiter was really nice and other staff in the restaurant. The breakfast was also very nice and delicious! For 15$ was amazing! Our room was very nice too, very big with two extra large beds.

Miinukset: I didn't like the staff at the front desk. Very bad experience with them. Me and my friend came at the hotel about 2 hours before check in. They were telling us that our room is going to be ready soon and they wanted to give us the room with street view and we paid for a pool view. And because we wanted to get what we paid for they were extra unpolite with us.

Plussat: The rooms were brand new and beautiful. Wonderful bathroom in particular. The pool was excellent as well

Miinukset: There was construction going on in the lobby are

Plussat: Best breakfast, beautiful accommodations, spacious rooms, excellent service and friendly staff. Great location to everything.

Plussat: Horrile stay Hotel did not have my reservation I had to go to another hotel 3 different rooms in 3 days at 2 hotels Would like compensation

Miinukset: Under construction No gym No decent food

Plussat: Pool and happy hour

Miinukset: The construction and renovation - the room/bathroom set-up was terrible - no sidewalks to go into town

Plussat: The rooms are newly remodeled and very modern. Pool area really nice.

Miinukset: Hotel under construction in several areas. They also have a $150 deposit required for each room even if the stay is only 1 night.

Plussat: Everything else. Will definitely come again once everything has been renovated.

Miinukset: Lack of parking space due to construction. Gym was also closed due to renovations.

Plussat: Location

Miinukset: Over book,they send me to another hotel where I paid more per night.No a good job by them,hope that never happen again.between airport and hotel and hotel we lost a whole day.

Plussat: Huoneet ja hotellin alue muutenkin todella siisti. Ystävällinen ja avulias henkilökunta. Ihan hyvä allas vaikkakin käytössä vain 0800-2000.

Miinukset: Sijainti heikohko, auton vuokraaminen välttämätön. Äänieristys olematon, mutta hotellilla oli muuten kyllä hiljaista. Aamupala on kyllä todella heikko.

Plussat: The price.

Miinukset: The room smelled funny. The blankets were stiff. Breakfast was very small. Not enough food for everyone. The Air Conditioner leaked the last night we were there and all our belongings were wet on our way home. Also the shower has no window, so any one passing by can see you.

Plussat: Everything

Miinukset: Notheing

Plussat: Location n affordability

Plussat: Staff couldn't do enough for you very friendly

Miinukset: Bed could be more of a comfortable

Plussat: Very good place for holidays. It's very well located and has good service. I enjoyed my stay and it was relaxing. I'll definetely go back one day. The receptionist was great and offer to do my laundry for free.

Miinukset: It was very humid and it took a long time to dry the room and floor. The room service could have been better to change towels and put new products for shower etc...

Plussat: The shower updated with waterfall. Amazing. Kelly at pool bar very personable and full of info. Did not like that the chairs on the beach are taken away at 6. Why not after sunsets ?

Miinukset: Äänekäs ilmastointi haittasi nukkumista. Naapurihuoneesta kuului kaikki puheet läpi.

Plussat: It’s located near everything it’s on walking distance for the restaurants

Miinukset: It’s not up to date they don’t like giving towels curtains and bedding very outdated

Plussat: I love the Brikellbay hotel. The staff are nice and friendly. The hotel is clean and location amazing, close to everything.

Miinukset: I liked everything.

Plussat: Is close to the beach, casinos, stores, etc.

Miinukset: My last night was horrible, I woke up with some insect bites and once I landed in New York I have to see my doctor. They gave me antibiotics for the insect bites.

Plussat: Uima-allas oli ok, mutta allasbaarista sai vain sokerisia litkuja

Miinukset: Suihku oli surkea, huone huonokuntoinen ja rähjäinen, kaikki oli kulunutta. Jopa hotellin tarjoamat pesutotteet oli surkeita. Lisäksi kallis hotelliaamupala oli tosi vaatimaton. Täällä ei saa rahalle vastinetta!

Plussat: The staff is friendly and helpful, location is near main attractions, hotel price is affordable and excellent room service.

Miinukset: I like everything. I am recommending this hotel to all friends and family members

Plussat: The location is very good with many restaurants and bars very close

Miinukset: The room was not so clean. Housekeeping pushes too much to leave room on checkout

Plussat: The staff were very friendly and welcoming. Great location near palm beach with lots of restaurants near by. If you want a bit more off the beaten path I would suggest hiring an atv and getting out of palm beach but if you’re looking for lots of bars and restaurants, there so loads walking distance

Miinukset: The beach sun loungers were collected everyday at 5 which was crazy. There was still a couple more hours before sunset but you couldn’t lay out on the beds last 5. Really can’t advertise itself as having a gym. It was the tiniest room I’ve ever seen and the one treadmill didn’t work despite me reporting it almost daily!

Miinukset: Very beat up

Plussat: It was quiet and perfect for my stay

Miinukset: No air conditioning at check in

Plussat: 2nd time I’ve stayed here. It’s cheap and close to my timeshare that has a Sunday check in. I fly in on Saturday and stay here to get an extra vacation day. Bare basics room.