Very clean and on point with the timing
I enjoyed the direct non-stop flight! The air in the plane wasn’t very good. It started to get rather hot on the plane.
The passenger next to me was intoxicated and obnoxious. Seat 6B. He also never wore his mask the entire time.
Mika, was outstanding. Always available when needed by passes gers. She's very hospitable.
The staff was very friendly and professional.
Plussat: "Competent crew"
Miinukset: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"
Plussat: "Smooth landing"
Miinukset: "Boarding should be more organized"
Plussat: "Exit row seating for no extra charge"
Miinukset: "Seat mate not friendly"
Plussat: "The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen"
Miinukset: "Video feed from the nose and underbelly of the plane in flight as an option on the screen"
Plussat: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Plussat: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Miinukset: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Plussat: "great crew and very welcoming for me and my small dog."
Miinukset: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Miinukset: "I had an isle seat. I felt jostled all the time."
Plussat: "Crew was awesome. Very efficient"
Miinukset: "Couldn’t connect to see the trip on the monitor but no big deal. Still was able to watch tv"
Plussat: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Miinukset: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."
Plussat: "Entertainment options were very good"
Miinukset: "Plane was too warm,"
Plussat: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Miinukset: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Miinukset: "I got bumped from this flight a couple of hours before departing."
Plussat: "The crew on the airplane was great. We had 2.5 hours turbulences but the crew started to give out drinks as soon they got the ok from the pilot"
Miinukset: "We went in LGA to the Baggage drop off and the employee there was super rude. On the flight to New York with Delta we had to check our carry ons at the gate because it wasn't enough room for bags in the airplane.so we asked when we checked our one suitcase if we can/should check our carry ons to avoid having to do it at the gate. The delta employee told me sure no problem. He checks in my one suitcase I purchased gives me the tracking paper and says ok have a good flight. I asked him so what is with our carry ons and he told us that that would cost 25$ and we can't check those in at the drop off?!?We ended up taking the carry ons with to the gate and then off course there wasn't enough room on the airplane that we had to check it in. And surprise it was free?? We had never issues with Lufthansa, icelandair etc. with checking our bags at drop off to not needing to carry it around and than still end up to check it at the airplane. Every airline has been more than happy that we volunteer to check our bags that they don't have the trouble at the gate."
Plussat: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Miinukset: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Plussat: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Miinukset: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Miinukset: "Very slow to load and unload. Not sure how I always get a middle seat in the far back. Basic economy is basic."
Miinukset: "Delayed 3 hours"
Miinukset: "The crew was great and the flight came in early. I wish there was a better food selection."
Miinukset: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Plussat: "Comfort Plus allowed us to board early, useful USB ports."
Plussat: "Traveling mid day and on Tuesday.....it’s my new favorite!"
Plussat: "Staff were friendly and worked hard."
Miinukset: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."
Miinukset: "Delay and inoperative Sattelite TV"
Plussat: "That I was able to sit next to my husband"
Miinukset: "Everything else."
Miinukset: "All was well"
Plussat: "All I need to say."
Plussat: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Miinukset: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Plussat: "Good snacks and movie selection. Seats were spacious and comfortable"
Miinukset: "Delayed flight, confusing boarding, and not the friendliest flight attendants"
Plussat: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Plussat: "Great Service and amenities for a great price!"
Plussat: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Plussat: "The crew was friendly and accommodating, and service was good"
Miinukset: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Plussat: "The flight actually took off."
Miinukset: "No forewarning of weather impacting flights 3 days later, allowing passengers to potentially change flights. Two hour delay became a four delay which became a five hour delay. Delta reps entirely unhelpful when I asked if anything could be done, "Atlanta is a disaster right now." I get that these things happen from time to time, but Delta is handling this very poorly. I'm actually waiting for my flight out of Atlanta and it's also been delayed, luckily only for 30 minute this time."
Plussat: "Delta flight attendants were much more pleasant and friendly than any other airlines. They made my red-eye flight comfortable."
Miinukset: "Trying to board was a mess. It was disorganised and inefficient."
Plussat: "This was a 767 and we flew first class, so we had the more private, reclining seats with the advanced electrical and USB outlets. The flight attendants were excellent and I had a special meal request, which they confirmed and served me well."
Miinukset: "Nothing. the flight was great!"
Plussat: "Plenty of complimentary drinks and snacks. Even complimentary Earbud Style HEAD-SETS !"
Plussat: "Long flight but smooth despite delays"
Miinukset: "Delayed by 2.5 hours."
Plussat: "Food and wine"
Miinukset: "Seats are difficult to sleep in"
Plussat: "stewardess was very kind and tried to make people happy during delay"
Miinukset: "grounded in charlotte for over an hour despite captain giving false estimates and assurances over intercom. leg room tight and my chair could not lean back."
Plussat: "The flight was not full so we got to spread out. The flight crew was attentive. The onboard entertainment was good and free."
Miinukset: "As usual, the staff at JFK was a little on the surly-side - that's New York so you have to expect it."
Plussat: "in-flight experience was great delta comfort seats crew was wonderful"
Miinukset: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."
Kiire oli nousuun mut kerettiin ksikki hyvin
They canceled our flights but the flight went on anyway.
Plussat: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Miinukset: "No suggestions."
Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."
Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Miinukset: "Bigger seats the new ones are way to narrow"
Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."
Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"
Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Miinukset: "KLM crew exceed our expectations"
Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."
Plussat: "The seat was a little uncomfortable but the crew were amazing."
Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Miinukset: "Delays, took my hand luggage into the hold,"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."
Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."
Miinukset: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Plussat: "Nice crew pilot food and beverage"
Miinukset: "No wifi"
Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "kLM staff was great."
Miinukset: "Flight was cancelled."
Plussat: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Plussat: "Wifi on Board"
Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"
Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Plussat: "Very friendly and helpful personnel."
Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."
Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"