Ibis Northampton Centre

Staff were friendly and polite

`There was alot of noise well into the early hours doors banging people shouting to each other until about 03.40

Rooms were large, good showers!

Unfriendly, unhelpful staff who are not interested in the customer and don't know how to work their own systems.

clean; polite staff

occasional loud pipework/plumbing noise; poor architecture: the view of the roof was needlessly depressing

Very friendly and attentive staff. computer keyboard was replaced immediately. served within a reasonable time at the restaurant.

Although the room was adequate for our needs, it smelt of cigarette smoke the moment we walked into the room. that same night, I did not sleep very well as the bedclothes smelt of cigarette smoke and being a non-smoker, it affected me. On arrival, we were asked to complete a form and I read that smoking was prohibited and if caught smoking, a penalty would be incurred. Outside our window we saw cigarette ends and a lighter. During the course of the night at approx 1.45 am, a smoke alarm sounded, causing a bit of panic and not knowing if we had to follow the evacuation procedure.