Mercure Norwich Hotel

the hotel in general has a tired look to it as the building is now fairly old. The public area and the dining room are bvery basic

very disappointed in standard of room for the price paid. overpriced bar with no atmosphere. breakfast room staff not very interested in guests. buffet style breakfast items barely warm. would not stay in this hotel again.

Spa was ok

Bed was uncomfortable and decor was fading.

nothing

booked a double room and got a twin room with a big lump where the mattresses join, told this is normal practice, absolutely unbelievable and awful, wudnt recommend