Novosibirsk hotellia

Plussat: Staffs who are working in the reception, very friendly and kind. And i thought everything was like new. Zym is quite small but very well organized. Hope to recommend you this hotel.

Miinukset: Breakfast was same everyday during my stay around 3 days.

Plussat: Fantastic hotel, with every little detail taken into consideration for the guest's comfort. Great staff - extremely helpful and nice. They even offered to go to the supermarket and buy stuff we needed if we didn't want to walk in the evening!

Plussat: Very nice people

Miinukset: Speed of being served

Plussat: perfect staff on reception desk, tasteful modern interior, comfort and safety

Plussat: Very good location, new modern rooms

Miinukset: Wake-up call was missed by the staff....

Miinukset: Nothing

Plussat: Quiet

Miinukset: Rooms a bit to small

Plussat: Position is good, close to metro and shopping centers, easy to reach restaurants

Miinukset: Room is a little bit small

Plussat: High level of security, cleanliness, spacious room and very good breakfast. Staff is friendly and helpful. Close to airport and subway station.

Miinukset: A bit far from the city center, small gym. Sometimes you can hear cars from the street.

Plussat: Great business hotel.

Miinukset: Breakfast is terrible.

Plussat: very good service

Plussat: Daria helped great and wonderful at the reception. The gentleman there too)) Room is amzing good with wonderful view to the opera house Big and modern bathroom.

Miinukset: In restaurant Overture are ALWAYS the SAME mistakes: This time they brang us black tea which we NEVER ordered. Very silly is that after paying the waiters attanetion to this mistake, that we find the black tea also on our bill 1 hour alter (((( Where is Roman for a real nad personal meeting ??? (boss in hotel for people and employees) I did not see that he spoke with us one time personally.....please just do it at our next visit PLEASE do not tell us there will be a change in Overture restaurant. There was, is and will be no change up to now.......

Plussat: Best Marriott I’ve been to. Excellent service, staff are exceptionally helpful. Breakfast is a must. I would travel to Novosibirsk just to stay in the hotel

Plussat: Central location, room with a view

Plussat: Nice breakfast and comfortable room. Very helpful staff Stanislav who helped me with my taxi.

Miinukset: The air-conditioning was noisy.

Plussat: wonderful view from the room to opera house, room is amazing good for 30sqm, Galina and Daria helped wonderful and professional at the reception. We are happy to see you both again!

Miinukset: 2 absolutely innacceptable místakes: - waiter in Restaurant behave always the same wrong. Interrupting when we are speaking, no english,. We waited for one dish 1,5 hours and became probelms that we made check-out to late and must pay for it ((((((( - we paid 3200 rubles extra for Extended stay up to 18.00, but awful Person tpld we must go out now at 15.30. But we paid up to 18.00. You stole us 2,5 hours + 1,5 hours to Long waiting in Ouverture!!!!!! We insist that you give us These 4 hours back at next stay!!!!!!!

Plussat: Excellent location and staff was friendly and very helpful

Plussat: good location , good service and staff very nice

Miinukset: no

Plussat: Excellent hotel, great location!

Miinukset: The level of English of the bar/restaurant staff is somewhat limited, which leads to them making mistakes in the order.

Plussat: The room was wonderful with an incredible view of the opera theater. The staff was very friendly and accommodating. Breakfast was superb with numerous local and international items to choose from.

Miinukset: Please be more generous with towels.

Plussat: At the bar, the waiters they were been very very kind and professional

Miinukset: In a five star hotel, roof tip restaurant, the waiter in Jean's and snickers that doesn't speak English?!?!?!

Plussat: Nice bar, large modern room and bathroom. Shame our stay was only a few hours as this was one of the nicest hotels we stayed at in Russia and definitely the best value

Miinukset: Nothing. All great

Plussat: Big room, clean.

Plussat: People were friendly. Good location. Walking distance to the Station, Museum and Shops.

Miinukset: Not all of the staff spoke English.

Plussat: Friendly and helpful staff

Miinukset: The room should have been clean earlier

Plussat: Good fitness, sauna and spa zones. Very comfortable and quite rooms. Good breakfast.

Miinukset: Low quality of coffee in coffee machine during the breakfast (as coffee beans as milk (powder).

Plussat: bed and bath and location

Plussat: Business class hotel , efficient staff , good cafe / bar for quick eats

Miinukset: Not the hotels fault but underpass into the City was not nice in the evening

Plussat: Everything

Miinukset: Nothing

Plussat: Amazing hotel, excellent price, best bed ever. Really large and comfy bed, the best! Large bathtube, hot floor in the bathroom,good deal! 10 min walking to the city centre, 10min walking to the train station. Tasty food in restaurant, a bit expensive. I strongly recommend this hotel!!

Plussat: Everything

Miinukset: Nothing

Miinukset: This is not a regular hotel. First of all it is situated on a floor in an apartment. I arrived alone late at night and it was extremely difficult to find for the taxi driver. We ended up in front of a closed gate with a little sign. But getting up to the hotel through a apartment hall full of bycicles of the inhabitants was something I did not expect. Great value, maybe. But not for business travels.

Plussat: It is very nice place!

Plussat: Everything was perfect. They even offer transfer from the airport to the hotel. And the breakfast is delicious. Just great! I recommend it.

Plussat: Comfortable place for a low price. Can't say I disliked anything there. I'd definitely recommend to give it a try.

Miinukset: A bit odd location but that's it. And Uber is super cheap in Novosibirsk so not a big deal.

Plussat: It’s a bit outside of Novosibirsk, but a Metro is nearby Clean and very comfortable beds

Miinukset: It’s a bit difficult to find.

Plussat: The service was fantastic and the receptionists were very friendly and helpful. Nice, clean and quiet room with a comfortable bed. Free transfer from the airport worked smoothly. The location is very convenient, as nearby there is a metro station and a supermarket, which offers a wide selection of food and drinks, including local specialities.

Plussat: Room has been spacious and the price low.

Miinukset: The hotel is a bit old and worn down

Plussat: The staff is very kind and helpful, provided service is excellent, the location is great, the metro station is really close.

Miinukset: The sound insulation between rooms is not the best.

Plussat: Breakfast great, the view to the river and part of the city is Amazing. The staff is extremely helpful, and the hotel provides free shuttle (need advanced booking) to the city center.

Miinukset: The location is not in city center, but the view to the river is more than make up for the slightly away from the city center.

Plussat: Great staff at a great price.

Miinukset: we arrived at 3am and the neighbouring room arrived at 4am. we could hear their conversation.

Miinukset: I like this place. Very comfortable.

Plussat: Clean room and comfy bed

Miinukset: Coffee could be better at breakfast.

Plussat: Very nice arranged.Very good meal. A buffet breakfast. Beautiful view of the River Ob. nearby shopping center. Boat harbor. Giant wheel. very nice. I like

Plussat: Breakfast was fine. More choices would be nice along with ready to order eggs.

Miinukset: The room size was small but a good value for the price. It was nice and clean.

Plussat: A very spacious and comfortable bed in the studio apartment. Everything was available in the room, starting with toothpaste and ending with bathrobe. It was even free bottled water, which was regularly renewed. It was clean everyday, so the service works well.

Miinukset: The view from the window is not really good, because there is a construction. Moreover, it is not nice to get to the hotel because of many constructions around.

Plussat: We had such a lovely stay at this hotel! The reception is very nice, friendly and helpful. The rooms are spacious, modern and clean. The breakfast is just amazing with so much choice. We were sad that we had to leave.

Plussat: The room on the 12th floor was great, it had all I needed, also enough storage space. It was quiet and the bed had a good mattress. Bathroom was fine, and it had a bathrobe and slippers. Free bottles of water and full mini-bar. Reception was friendly and spoke well English. Location is good, in walking distance to the city center around Lenin Square. Above all the hotel is great value.

Miinukset: Nothing I can really think of.

Plussat: From the moment we walked in the lobby until we left, the staff was very helpful and friendly. The beds were very comfortable, and the heated floor in the bathroom was great when getting out of the shower. The room was wonderfully quiet

Plussat: Perfect location to the main station, only a short walk away. Ideal for travellers on the Trans-Siberian. Friendly, English speaking staff. Good breakfast buffet.

Miinukset: Extra room charge for early checkin.

Plussat: Walking distance to station if you are travelling the Trans Siberian Nice clean room and good breakfast

Miinukset: Everything was good

Plussat: Clean and cosy, well situated, staff speaks english, very happy about my short stay- will come back.

Miinukset: The power of the shower is a little bit weak.

Plussat: It’s not my first stay in here and I will comeback again. Very helpful staff, very fast check in. Good value for money

Plussat: Nice typical big corporate hotel.

Plussat: good location

Miinukset: Cleaning

Plussat: Pleasant and very clean.

Miinukset: Nothing negative.

Plussat: I have stayed in this place before,no complaints whatsoever,especially thanks to Елизавета/Elizabeth

Plussat: Location of hotel is in the heart of city, malls, restaurants, pharmacy if required, supermarket are in very close proximity of the hotel and rooms in the hotel are spacious and comfortable and well maintained, buffet Russian breakfast is good and staff is polite and friendly and helpful in nature, many thanks to them for making my stay comfortable in novosibirsk, I would love to stay at your hotel again next time

Plussat: The quality of the apartment in general. Great comfort.

Miinukset: Laundry could be better

Plussat: Clean, good location , helpful reception

Miinukset: Amenity shampoo, body cleanser like trash. Seems they don't clean room everyday even if you stay over two nights.

Plussat: Amazing location. There’s metro nearby hotel. Walking distance for restaurants

Miinukset: The room I checked in, I found bed room curtains half hanging on the rails so I cannot close the curtains while I was sleeping.

Plussat: Hotel staff is welcoming and friendly and helpful, rooms are spacious and comfortable and well maintained, no complaints about the rooms or the services, my preferable place to stay in novosibirsk

Miinukset: I think cleaning could be more better!!

Plussat: Good size bathroom, good view, comfortable bed all over a good apartment. Close to metro and supermarket. I would definitely recommend to others.

Miinukset: The kitchen didn’t had a lot of tools. It had enough for cooking simple meals like pasta, but not more then that. The room was hot, it needed a AC, but it was easy to make ventilation by opening the windows, so it was okay.

Plussat: Location is very convenient. The apartment is well prepared and organized. Personnel is very helpful.

Plussat: The property looks nice inside and outside too, it's in the middle of a forest.

Miinukset: Where to start? We arrived around 11pm to the hotel, very hungry. The restaurant was just closing, the hotel doesn't have a 24/7 room service and the staff was not helping with finding a delivery service ("not possible"). Of course it was possible, for example Yandex Taxi has delivery services, but it took an hour for a foreigner to find this out. Staff doesn't speak English and not really helpful, making the necessary minimum efforts. For example we ask them at the arrival if there is WIFI in the room, the receptionist says 'yes'. When we get up in the room it turns out that we need a Russian phone number to use the WIFI, we call the reception and they tell us to bring down all of our devices we want to use the internet with. Then they manually enter the code in the devices (4 stars hotel and prices!). Everything goes very slow in the bar and restaurant, drinks we got after 20-30 minutes (not many guests). Another example for the minimum efforts of the staff: we tell them that we are in a hurry and ask for how long it takes to do our lunch? They say it's like 15 minutes. OKay. 10 minutes later the waiter comes out and explains that they didn't find all ingredients for our lunch so they can't make the lunch, the order is cancelled. The property itself is nice, but staff should be paid better or changed.

Plussat: It’s new. Part of it is still under construction.

Miinukset: Freezing at night. Badly trained staff. All felt unorganized and poorly managed. Hope it will improve over time.

Plussat: Super central, has good amenities for the rooms. Quite designy for russian standard

Miinukset: It’s in an apartment building, has to access the building and room with chips

Plussat: Great: bed, location, value

Miinukset: Bad: limited supply of hot water (enough only for the early birds) the signage is virtually non-existent, so the property is a challenge to find, closeness of the room door and the reception - 50 cm maybe (definitely not suitable for those truly privacy-conscious)

Plussat: Brilliant location near the centre of Novosibirsk. The hotel was initially a little bit hard, but this wasn't a problem overall. Beds were very comfortably and the staff were very helpful and professional, even if their English was a bit limited. The language barrier wasn't an issue in any case, because we still understood each other in our respective languages.

Miinukset: The room was not ready by the time of check-in. It took one hour to get it cleaned. The rest was superb.

Plussat: Hotel is in a good location, very clean, and very stylish as well.

Miinukset: I usually don't like to give a negative review but I need to say something here; checking in this hotel was a nightmare and checking out wasn't very smooth either, the hotel is hidden somewhere so it's really difficult to find it and there's definitely a huge communication barrier. This hotel might be alright if you speak Russian but if you don't then ... good luck with getting anything done! No idea why they don't hire 1 person who can speak a tiny bit of English? That would make life of guests much easier. Hotel is clean and good though but communication is a nightmare.

Plussat: Location could be hard to find on your own, so the free pickup from the airport was wonderful. The staff don’t speak a lot of English, but the try and are very helpful. The hotel is basically a flat where all rooms are converted into a hotel room with ensuite bathroom. Nice room design.

Miinukset: The rooms are tiny so if you have a lot of luggage, you have to be careful with logistics, as breakfast will be served in the room, and you need somewhere to sit (on bed) and somewhere to eat of (desk or small table). Not a big problem though when you think of the cost value of the room.

Plussat: I stayed in this object of accommodation only for one night. But I had time to admire. Style, furniture, price, linen, staff, size- they are those things which you will get here for a quality staying. The most important one I would write here is silence. I had a calm and healthy sleep. Ekatherine is the most friendly and professional administrator in Novosibirsk. Thank you for soft towels and convenient sleepers. I will come back here)

Miinukset: It is impossible

Plussat: Clean and cheap hotel in the center of Novosibirsk. Free pick up at the airport. Nice staff.

Miinukset: The room was small.

Plussat: Staff

Miinukset: Rather small room, more only for the sleepover, not for long stay

Plussat: Large room fantastic staff very high level of personal service use the spa and get a massage both are amazing. Good breakfast quite area close taxi to city center

Plussat: Relatively queit, although you can hear the noice from the road. Very friendly and forthcoming personal. Spacious room with all amenities you need, ok for a short stay.

Miinukset: The heating in the rooms was difficult to set on comfortable temperature, was very hot first night, the next day problem resolved sonehow. Breakfast is poor, with long waiting time and you need to choose either coffee or juce, the rest must be paid extra, which is really a nonsence at the breakfast...

Plussat: They were consistently clean and attentive. Room service was fast and food was delicious. we even had a medical emergency and they were extremely helpful.

Miinukset: The wifi was unstable and kicked us off constantly and we would have to log back on. Basically if i was connected and walked to a different spot in the room or just moved too much it kicked me off.

Plussat: Everything!

Miinukset: The area is a bit far from the city center, but that’s ok. It is clean anyway

Plussat: Very calm hotel, away from noise. Friendly staff, fast and free internet connection.

Miinukset: No 24 hours restaurant or room service

Plussat: Excellent hotel, met my expectations! Great hearty breakfast. The staff at the hotel is very smiling, and nature is pleased. If I come to this city, then only here.

Plussat: Beautiful lonely place. The staff is very friendly, both in the restaurant and at the reception. Breakfast is very satisfying and tasty. Will definitely return to you.

Plussat: The hotel exceeded all our expectations !!!!!!!!!!!!!!!!!

Plussat: Close to the centre, lot of restaurants in the vicinity, quiet place, luxury bed, nice pool with view exceptionaly friendly reception and spa stuff.

Miinukset: not so rich breakfast-but a tasty russian local meals, not-a-way to shower without bathroom flooding - not big deal

Plussat: The staff was very kind and friendly. The room was absolutely clean and comfortable! The location was good but, the weather was too cold so I kept in all day staying.

Miinukset: Nothing

Plussat: breakfast and room

Miinukset: No WIFI in room

Plussat: Hyvin kattavaa aamiainen, ystävällistä palvelua.

Plussat: Comfortable

Plussat: The front desk kindly responded to several requests. One request was unusual.

Plussat: All is good, but I took only one time

Miinukset: Nothing

Plussat: Great location, rooms are clean and nice, fantastic spa center with massage. Everything is really good, also fairly priced.

Miinukset: Paris restaurant is far from good. But there are a lot of very good places around, like in the same building nice beer restaurant.

Plussat: I’m totally excited by this Hotel!

Miinukset: -

Plussat: Staff

Miinukset: Breakfast

Plussat: Very very nice hotel! Professional staff, friendly treatment)) everything was perfect. Always choose Double tree hotel if can find it in my destination. Of course, I need to mention - the location of hotel - downtown, every part of the city is easy reachable. Best choice, I think))

Plussat: Location is great. Breakfast is good

Miinukset: There is no late check-out option or lied about hotel is full , but i checked availability at the booking.com there was enough available room. Bed is uncomfortable. Even you pay every day same price they put the water in room just first day. It was my second bad experience in that hotel . Too far for 4stars standard .

Plussat: Such a fantastic hotel with wonderful spacious rooms and great beds. I also appreciate all the facilities in the room. It was my second stay here and I can't imagine staying anywhere else. The staff are so lovely and friendly and above all you get a really good night's sleep.

Plussat: The staff was helpful and very kind. The room was big and had a minibar with nice beers from Siberia. We chose what we wanted for breakfast and everything was delicious!

Plussat: The above mentioned points are really a pitty as the room is pretty new and big. Also the staff was very friendly.

Miinukset: The aircondition was fixed directly above the bed and was droppping on the pillows. The bed had already some damage because of permanent dropping. The bathroom smelled awful. I think there is some problem with the canalisation. So even we closed the door the whole room had a bad smell.

Plussat: Very good breakfast

Miinukset: Internet connection was not stable

Miinukset: We were deducted 70% more room charge than standard when late check out for half a day.

Plussat: The hotel is located exceptionally well in relation to the Airport and the city (for business purposes, not sightseeing). If you are traveling for business - it is ideal, because you will get to it fast and without traffic jams and the rest of the city is accessible pretty well. As a frequent business traveler I can attest to that. From what I noticed of other patrons, it is widely used by airplane flight crews who need to stay overnight. The hotel is a modern 22-story building of very recent built. All the furniture, fixtures and everything is up to par of the 4 stars that it boasts. The staff is surprisingly polite and helpful. Upon arrival I was offered a wide choice of rooms within the booked category and ultimately chose the 18th floor accommodation facing city centre, which offered a pretty spectacular view.

Miinukset: Smoking rooms are not available. Going all the way outside to get a smoke is inconvenient. I'd suggest offering designated smokers accommodations for people who need that. The variety and quality of food offered by the hotel restaurant may need improvement. The breakfast is OK, but the the food that you may order for lunch/dinner leaves much to be desired. I did not like the lunch. Good thing that there was a good cafe and a supermarket nearby.

Plussat: The staff was very helpful with all of our questions.

Miinukset: All was fine.

Plussat: Wonderful staff helped us with all our questions.

Miinukset: All was great!

Plussat: Everything was great.

Plussat: Everything

Miinukset: nothing

Plussat: Nice rooms, clean bathroom, comfortable bed. Bathrobe available. Good breakfast. Parking place just infront of the hotel. Friendly staff at the reception.

Miinukset: There is only a small package of shower gel and shampoo in the bathroom. The illumination installation outside of the room window is a bit disturbing. You have to fully close the curtain, but some people like to sleep in not such a dark room. No international TV channels like BBC or CNN available. Only Russian channels.

Plussat: Fantastic stay, highly recommended!

Plussat: The room is comfortable , looks nice and feels cozy. Staff were nice.

Miinukset: The hotel is in the middle of nowhere, nothing to do within a walking distance . No elevator .

Plussat: New, well designed hotel and excellent staff. Reception spoke English well and although restaurant staff didn’t they used google translate with us to choose dinner.

Plussat: The availability of personal at desk

Miinukset: Very few people speek anglish

Plussat: Extremely nice hotel,decor,clean,food

Plussat: The staff is great. Clean nice room, well designed a d with a simple restaurant inside the hotel. Not many dishes were avaiable from menu, but the food was good and fast.

Miinukset: I stayed at the 4th floor and there is no elevator. It can be a quite a huge effort for many people. My room was terrible noise with skund of a valve or something that was released every 3minutes making a spray noise Location is wrong at booking the hotel is actually 150m away

Plussat: The staff are always accommodating and helpful. The food is excellent although portions are small (dinner). But very affordable.

Miinukset: The beds could have been better to sleep in if they had taken of the plastic cover.

Plussat: New, modern design, well equipped.

Miinukset: No lift, cafe closed at 8 p.m., arrived 8.30 p.m. and had to eat our snacks.

Plussat: No Service!!!

Miinukset: No service!!!

Plussat: It was amazing experience