Beijing Palace Soluxe Hotel Astana

Good beds. Friendly restaurant staff.

Hotel should be called Soluxe Hotel inside the Beijing Palace, as it is just a few floors within the Beijing Palace. The hotel lobby, with few seating, has only little flair, with great LED screens repeating a constant commercial of the business. No cafes exist, but a tea house in which floor to ceiling packages of tea are stored in a warehouse fashion, served on run down sofas. The Door Lock system did not work at check-in, I was issued a key, noting that the matter still was not resolved at check-out five days later, I assume this issue will continue. The Chinese Restaurant has closed down, only a brightly illuminated lobby restaurant (simple coffees and teas were not available as only a full business lunch could be booked) is available downstairs and a revolving restaurant on the 23rd floor with selective opening times, although offering great views of the city, with good Chinese breakfast (avoid the coffee) and all through out friendly staff. Rooms are larger than expected, but bland and functional. And try to avoid days when weddings are celebrated there - gets pretty loud,- also when staff is barking at each other before guests (often experienced). All in all - better upmarket hotel choices are available in Astana and I will definitely not check in here again.