Embassy Suites by Hilton Ontario Airport

room

location and service,left for the day asked desk for room service while stepped out and returned 6 hours later and room was not cleaned very upset and disappointed

Nothing! I should of stayed at the Motel 6. From thr stalker at check in and front desk person, did not say a word or make a situation better. But when my husband walks in she wants to start yelling and my husband not to talk to my stalker. The mold underneath the pull out bed where my son slept. Tried to give us another room but the room was dirty and had the same mold under that pull out bed. Staff says its not mold. Its the black metal..Whatever I know what mold looks like. Breakfast stay dont sit to long or you be harrassed and told you can get your food and go. Or dont make waffles because the staff that WORKS there. They need to use both Waffle makers and make the customers aait for them to make 6 waffles and have paying customers wait. So unprofessional. Fo you pay your employees enough so they can eat at home. As im eating one overly aggressive waiter tries to come take my plate while I am still eating. This place is beyond horrible