Sleep Inn & Suites Orlando International Airport

Once I flew in I called the hotel for the shuttle. The front desk employee told me it was on its way 30-4 min later I called asking where was it because I was alone in the pick up area and Orlando airport shuttle service area isn’t the best or safest areas with me being 5’2 110 pounds she advised me it was 10 min away so I waited another 30min or so and called back she advised me again it would be 10 min I replied she told me ten min over 30 min ago she told me she would call the shuttle guy and would call me back. So eventually I took a cab to the hotel which took nine min once arriving she was talking to the shuttle guy at the front desk he never left the hotel imagine if I would’ve sat out theee waiting he never would’ve come and she didn’t even be straight forward with me and tell me he wasn’t coming! So once I confronted her about the issue telling her I was a flight attendant and had to. E up for my flight in a couple hours she noticed I booked the wrong date she fixed it for me and “upgraded” my room which smelled like nothing but MOLD if you check the hotel room I was in you can tell right away and it was so strong my throat hurt from it for two days after. I checked in the 5th instead of the 12th that I previously booked.

The beds were comfy and the room was large.

Jacuzzi was dirty spa tub in room had green stuff on vents requested a smoking room because option was there only to find out hotel was completely non smoking i wouldnt had booked had i known that. Very dissapointed

Staff was friendly and helpful

Poor ventilation in the rooms. Upon checking in my room smelled musty and moldy and everything was damp and humid