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Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.
Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.
stay. Outstanding service; great facility; perfect location! No issues whatsoever.
Would stay there again if Not staying at a Disney resort hotel
Nice room, very friendly and helpful staff!
The shower leaked and it's not a cheap hotel
Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney.
Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
I fell in love of the landscape., so lovely..
Maybe a twist in the interior design. A little bit more contemporary.
The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.
The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.
The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
Don't Stay! Not much class just a dirty standard room you can get just about anywhere for much less and still be around Disney property. Oh and the beds are a joke... Worst Mattress Award. Over priced parking and was told that is a major hike to self parking (which is $10 less) but it is in fact about 5 minutes to the front doors. If you are hoping to stay in class you might want to consider the Hilton that is attached for a better stay (I was they last year). I would rate Waldorf Astoria a standard 3 Star Hotel.
Nice and pretty new Hotel.
We could sleep well, too soft matters apear not orthopedics....after one night we decided to moved to other hotel....
Extremely quiet and confortable. Size of the rooms.
Outside snack/restaurant service on the balcony overlooking the pool was far too slow. Same for breakfast service when not in "buffet" formula (outisde week end).
Nice hotel, comfortable beds and v helpful staff.
Restaurants were v expensive
ESPN Wide World of Sports ja Discovery Cove sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Tämä lomakylä tarjoaa asiakkailleen 16 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet.
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.