Daiwa Royal Hotel D-City Osaka Shin Umeda

Good customer service. Clever ergonomic room design. Clean!

The location was a bit further from public transit than originally expected.

The fact that every aspect of a customer’s needs is so thoughtfully taken care of. The little details such as the deodoriser in the wardrobe to remove odour, the ease of using the mixer in the shower, iron, coffee making facility and the many USB A points for charging the devices. Also, if you do not have any data plan for your visit to Osaka, there is a portable WiFi router for you to bring along and it’s free of charge!

The air con’s position could be better. Halfway through the night, we were perspiring under the quilt covers because we could t get the air con.

Everything was great, very clean, nice staff, great breakfast and great location!

The size of the room is very reasonable for family of three. And the room designing (incl. the separation of toilet and shower as well as furniture) is fantastic. The breakfast is very nice (good varieties and quality). The staff are very friendly. The hotel is close to Osaka station (with direct connection by bus)!