Pagosa Springs hotellia

Plussat: We liked the suite and privacy we had.

Miinukset: The bed wasn't too comfy

Plussat: Great hospitality!

Miinukset: To gain access to the property, it is a long gravel dirt road. Fortunately, there is a car wash at the Speedway gas station.

Plussat: Beautiful cabin

Miinukset: Too many dogs in the eating area

Plussat: Great location and breakfast. Would definitely visit again when in the Pagosa Springs area! Loved our stay in the annex building. Mozart the dog was fun to pet!

Miinukset: Everything was great!!! No complaints.

Plussat: The house is amazing! Like a small, upscale ski lodge. Comfortable room with an electric wood-stove style heater and a lovely bathroom. The breakfast though was just average - a nice mushroom omelet and good bacon, with a cold non-bakery croissant, grape jelly in little plastic cases, hash brown patties like McDonald’s - all on a very cold plate. We’ll go back again. Love Pagosa Springs!

Plussat: I booked a private suite completely private. I called several hours before check in just for directions. I was informed that there was not a room for us as they didn't leave. It was 1pm on new year's eve. No other options. She put us in a shared house with other guests. We were a nee couple, first trip away, no doors. It was very uncomfortable. We had no choice but to sleep there given the holiday. She made no effort to make this right. Made no effort to accommodate our stay. I think this was horrific way to run business.

Miinukset: Customer service. Double booked rooms

Plussat: One of the best B&B's we have ever stayed around the world. Hospitality at its best in the most beautiful serene setting with all amenities. Delicious breakfast with a good unlimited coffee. Can not recommend enough!

Miinukset: Did not like that we had to leave this place to continue our journey... :)

Plussat: Evelyn was fantastic! What a wonderful property, and the B&B experience, meeting new people, sharing breakfast and stories, etc., was a blast.

Miinukset: Sharing Jack and Jill bathrooms with other guests was not ideal, but they were nice and clean.

Plussat: good food, location...and great people in charge

Miinukset: nothing

Plussat: Recently upgraded. Attentive manager

Miinukset: Limited Tv channels, small bathroom and shower area

Plussat: The Bed was Amazing! And we enjoyed those super comfy chairs to relax in.

Miinukset: The New Years Eve drunks in the hallway I had to Cuss out to get them to shut up and quit being so loud.

Plussat: 1. Hot tub area very nice, clean and relaxing. Love the upgrades 2. Staff was very nice and helpful. 3. Room was clean. Beds were comfortable.

Miinukset: 1.Toilets were uncomfortably too small. 2. Appreciate breakfast but really need eggs and meat in the cold climate.

Plussat: Good location and pleasant staff. Looks like an effort is being made to redo the place.

Miinukset: The breakfast area was very cold--an atrium with one heater that I think was overwhelmed. The heat to the room we stayed in was supplied by a very loud unit--constant cycling on and off.

Plussat: Location was easy to find. Parking and access to the room was close.

Miinukset: The floors were cold and not nice to walk on without shoes. The hallways were very noisy and you could hear everything and all conversations even with the door closed. We were on the lower floor and you could hear the people above walking.

Plussat: This is a very nice place to stay. I stayed with my family (2 rooms) there for 5 nights, We loved it, very clean comfortable and quite. Great location, shopping, skiing. People there are very helpful and accommodating. I would definitely stay there again.

Plussat: The staff was friendly, helpful and responsive. The location was perfect, close to restaurants and entertainment.

Miinukset: Toilet seats were small. Could use elongated seats. Packets for making coffee in room, but no coffee maker. However, fresh coffee available in breakfast room every morning. Too much chlorine in hot tub.

Plussat: New ownership and it shows. Warmly greeted for a late arrival. Requested cups and were given glass wine glasses for our vino. Clean, quiet facility on the river, and less than a mile from the springs. Can't beat the hotel for the price point.

Plussat: Room was comfortable, lobby recently updated, very good breakfast

Plussat: Newly renovated. Clean and modern. Owner fixed a check in mistake and explained it very clearly and made it easy so I would not have to worry about it.

Miinukset: Hot tub was out of service.

Plussat: location, price

Plussat: breakfeast was good. It is a nice place to stay. The traffic noise is load but what is a person to do, build a wall. Thanks for a good time. TODD CLAIR.

Miinukset: TRAFFIC NOISE

Plussat: The receptionist was very friendly and accommodating. Warm cabin lodge feel surrounded by mountains.

Miinukset: N/A

Plussat: Friendly staff, beautiful setting, Great breakfast included

Miinukset: 2nd floor only; outside access only. Could hear other residents partying till 3am.

Plussat: The people were all so nice and friendly. The breakfast was terrific. And their reccomendations for eating out were also perfect. Thanks

Miinukset: The mattress was not real comfortable for me.

Plussat: The place had a certain charm and staff were friendly and keen to help.

Miinukset: Room was tired and location was a mile or so out of town with nothing else nearby.

Plussat: Great breakfast and the lodge and breakfast area were very nice. Room also nicely decorated.

Miinukset: Na

Plussat: Overall property was beautiful setting. The owners were friendly and pleasant

Miinukset: Seemed a little too far out of town

Plussat: The location is beautiful. The staff is accommodating, and there’s so many things to keep you busy if you’re looking for local attractions.

Plussat: The hot-tubs and remodeling. The hot tub was a lure.

Miinukset: I could not purchase alcohol on site.

Plussat: Owners and staff extraordinary

Plussat: Location was close to main highway. Room was comfortable and a decent value for the price.

Miinukset: Everything was fine for a one night stay

Plussat: Great place to stay! Very comfortable beds and cozy.

Plussat: Alpine Inn is charming, exceptionally well kept, and the staff were welcoming, accommodating and warm. Our rooms were extremely comfortable, clean, and quiet and the whole experience well exceeded what we paid for it. If you're looking for an excellent no-frills stay, on a budget, look no further.

Plussat: Very polite and helpful hotel staff, warm and cozy.

Plussat: Excellent. Staff friendly and professional

Miinukset: None

Plussat: Well taken care of.

Miinukset: Nothing.

Plussat: Clean and the owners are so friendly!

Plussat: The cost of the room was reasonable for the town it was in.

Miinukset: No

Plussat: The beds are confrontable and the room was well kept & clean. I would stay here again as the price is a great value for area.

Plussat: rooms were big enough. great location, Cont'l breakfast, fair price. Nice people. One drawback is the Hall. All rooms open to it, foot traffic, kids, etc. This at least a 3 star Hotel. I'll be back. Thanks!

Plussat: Location, helpful & friendly staff, free breakfast with fresh fruit, 24-hour front desk. I have already made a reservation for a return trip.

Miinukset: Wish they'd had a waffle maker at breakfast.

Plussat: Staff was friendly and the breakfast was good

Miinukset: Hotel is in fair to poor condition. Run down and needs significate remodeling.

Plussat: Breakfast not good. Pool and spa ok. Room clean and comfortable. Staff was great.

Plussat: Great affordable. The property is 10 min from the hot springs and it is located in an area surrounded by shops and restaurants. Comfortable beds, cool pool and hot tub, accesible parking lot. Breakfast has the basic but good, Coffee, bagels, orange/apple juice, cereal, eggs, delicious waffles, biscuits and gravy. Perfect to start your day.

Plussat: The hotel was very nice. Updated rooms.

Miinukset: The bed was A little old and dated but the room was great.

Plussat: Front desk staff was friendly. The hotel is not a 3 star. Dirty and gross all around. I cannot believe it is rated 3 star.

Miinukset: I did not like that everything was dirty and grossI had to sleep in my clothes so nothing would grow on my body from the filth.

Plussat: Nice clean updated

Miinukset: Nothing

Plussat: Location was easy to get to

Miinukset: This hotel charged my card 3 times for a 1 night stay, I'm still dealing with it 4 days later trying to get 2 charges refunded, UGH!!!!

Plussat: Clean room, helpful staff, good location

Miinukset: treats smoking guests with very poor locations for smoking; think 2nd class citizen

Plussat: Staff helpfulness

Miinukset: No microwave in room

Plussat: The pool was nice. It was clean and towels were available in the pool area. The breakfast was an OK continental style breakfast.

Miinukset: holes in walls & doors,bathtub peeling, carpet stained and gross, walls had stuff spattered on them. stairwell had mold growing on the walls. Hotel staff didn't stop children who ran the halls until 1 am and started again at 6am. Random dog roaming halls

Plussat: Friendly reception - very clean room which is larger than other USA 2 queen bedroom we have stayed in. The Bathroom was also larger with sink actually in the bathroom! The beds were firm and very comfortable

Plussat: The property and staff were great

Miinukset: The only complaint I have is a personal one, the beds were a bit too hard for my liking. Other then that I would recommend Hillside Inn !!!

Plussat: Staff members were very friendly and helpful. For the most part, room was clean and in good condition. Indoor swimming pool and hot tub were also clean and in good condition.

Miinukset: Price was high, although it was a high demand weekend (Labor Day). Breakfast was nearly all off-brand foods and was not very tasty. Room TV was small. We could not find an elevator so we had to haul luggage up and down stairs to a second floor room.

Plussat: It was clean and convenient to good restaurants.

Miinukset: A little pricey for what you get. Just standard hotel room with basic breakfast.

Plussat: It was very nice, I like the place It was clean, there was quiet.

Miinukset: There was not enough breakfast, the door were not locked, They didn't have people who speak Spanish.

Plussat: Love the area - great view. Good power outlets bedside

Miinukset: Kind of old & the bathroom wasn't very good

Plussat: Beautiful surroundings. Beautiful flowers at hotel.

Miinukset: Location was across the street so we had to go outside and walk a ways to breakfast. Breakfast room very small.

Plussat: Nice staff. Nice room. Good experience.

Plussat: Room was clean & comfortable. Staff was helpful & friendly.

Miinukset: Breakfast was terrible like most hotels.

Plussat: Very well kept and great, friendly staff.

Plussat: The staff was nice, breakfast was good.beds were comfortable. Pool area good.

Plussat: Clean, good quality bedding.

Miinukset: Coffee machine was present but no coffee, only 3 pillows on the bed instead of four. Not enough towels.

Plussat: The hotel and room was very clean. We appreciated having our hypo-allergenic Wheaten Terrier with us which is why we chose this hotel in Pagosa Springs.

Miinukset: This was the worse place we stayed in terms of a very uncomfortable mattress and the linens were less than desirable too. The towels were so thin one of us opted to not even shower. Unfortunately, the mattress was very uncomfortable with Springs poking through for a very restless night. After little sleep and awakening again at 5:21am, we gave up and hit the road. We will never choose to stay at Econo Lodge again. There was nothing “econo” about this hotel. The rate was way too high as well for this terrible experience. It will be La Quinta for us. We should have stayed at the one in Durango. The Pagosa hotel was the worse one for discomfort we experienced our entire two weeks of traveling over the holidays.

Plussat: Clean

Miinukset: The breakfast

Plussat: This was my second stay at you facility. We area in your area hunting and we love your loaction.

Plussat: We enjoyed the room, free breakfast, and location in Pagosa Springs.

Plussat: The staff was personable. Everything had an unworn feeling, things looked nice!

Miinukset: No towels in the pool area

Plussat: It was clean quiet loved the heated pool and hot tub

Plussat: Comfortable and quiet.

Miinukset: Nothing, it met all expectations.

Plussat: Nice people and location

Miinukset: I could hear the guy next door sneezing and snoring all night

Plussat: It had a bed

Miinukset: No hot water

Plussat: Everything else

Miinukset: The bed was hard and uncomfortable. TV was blurry.

Plussat: They easily accommodated our change. We weren't going to bring pets but at the last minute had to bring two dogs. They had no problem accommodating the last second change.

Miinukset: For a pet room, it was clean. They smell did start coming through after a day or so. But we did not have maid service and it was a pet room. But the floors were fake wood which helped keep it clean.

Plussat: Over priced with ordinary breakfast

Plussat: Very outdated

Plussat: the hotel looks new,now that you guys are remodeling

Miinukset: yes,I try to get out of my room around 9:30pm to search for dinner but the corridor was impregnated with this strong smell of weed so I couldn't make out to sad

Plussat: Location is great. Park is close and so is all the hot springs. They are good.

Miinukset: No

Plussat: The area was beneficial to what i wanted to do

Miinukset: The breakfast served was not as i expected I have stayed there many times and everything was good but this time they were understaffed and not well prepared all three breakfast i had were not a pleasant experience

Plussat: Location

Miinukset: Stale smell in one of two rooms, furniture stacked up in hallway.

Plussat: The room was already warm when we arrived. The low that night was about 9.

Miinukset: There’s was a plate of pot and rolling papers in the desk, I know this is Colorado, but still cleanliness. The door stopped working, and the maintenance man refused to work on it because of some drama with the receptionist...

Plussat: Lovely location

Miinukset: Overcharged for room I have receipt for $---. Billed $ ---- on credit card

Plussat: Convenient to restaurants and activities

Miinukset: Hotel is worn and needs refreshing. If a woman were traveling alone she might not have felt safe due to men standing around visiting.

Plussat: Location, location, location. Room was spacious and comfortable

Miinukset: The pool area was not inviting. No seats, no place to put anything. The pool itself felt worn out and very small. Four adults in the water and no room for more swimmers

Plussat: The location

Miinukset: Pretty much everything was horrible. The rooms were in disrepair, there were stains everywhere, nothing was clean.

Plussat: The staff was super nice and helpful.

Miinukset: The air conditioner wasn’t working properly so our first night was super miserable. We were able to switch rooms but then the refrigerator wasn’t working in the new room.

Plussat: The "right at home feel". The natural setting, deer right outside the cabin

Miinukset: They need to stress the fact that the door key cards should not touch a cell phone. Repairable by rebooting but a tad unhandy

Plussat: Absolutely nothing good about this place :-( -:( Oh, my husband said that there was plenty of hot water in the shower... I did not use the shower or tub because it was so filthy! At least the shower curtain appeared to be new; their idea of maintenance I guess:-), I have stayed at motels costing $40 that were nicer than this run-down eat trap! Don't waste your money!

Miinukset: The San Juan Motel may have been a nice place 30+ years ago, but has not been maintained (or cleaned) in recent years. * There was absolutely NO HEAT in our room on this below zero night in January in the Colorado Rockie.The old, very dirty and potentially dangerous wall heater was not working and the front desk was closed. With only a slippery bedspread and one thin blanket, even wearing my winter fleece jammies, I shivered all night! Oh, and that was after I got the spider out of the bed!!! Believe me, I am no wimp and have camped out all my life in all sorts of weather, but when I pay $100+ for a motel room, I would like to be able to sleep! * The exterior door hardly closed and could have been pushed open with a heavy shove; barely locked, and appeared to have been torn off it's hinges at some point with the door frame gone. Definitely not secure! Glad we had our guns with us... * Reading lights above the bed didn't even have a plug at the end of the cord, so the only light in the room was an overhead ceiling light. * No rod for hanging clothes or even a hook to hang a shirt on * Breakfast was very scant: tiny muffins dried out bread for toast and some packets of instant oatmeal... We ate elsewhere * The main reason we stayed here instead of the Econolodge at the same price,was that the San Juan advertised a hot tub. Advised at check in, after we'd already paid, that the hot tub had been broken for several months * We travel with our 10 year old dog and don't mind paying a little extra for him to stay in the room instead of sleeping out in the truck on sub-zero nights. But really, there was nothing our little 16 pound dog could have done to damage this pit of a place -- Grrrrr!I * We normally camp when we come to Pagosa to visit our family but decided to splurge this time as it was so cold. Splurge is not the word for this waste of our good money

Plussat: Location

Miinukset: No

Plussat: Location , pleasant staff

Miinukset: It had a disgusting chair in the room. They should throw it out.

Plussat: It had plenty of room for myself and my guest. Everything worked well, including the hot tub. It was great for my service dog since it had two doors and a field close by. No noise what so ever, which was excellent for myself and the dog. Breakfast was ok.

Miinukset: It was a little dated but everything still worked well.

Plussat: Horrible place Beware

Miinukset: Beware disgusting place ...... Would not give money back 156$ . So we had to get a new room at hillside inn for 139$ . Worst place in Pagosa don’t waste your money they even admitted to price gouging for busy seasons BEWARE .. Really dirty hard bed STINKY rooms .. Don’t go there. Maybe they could put our $156 towards the bed upgrades. Weould wanted to go skiing with that money........

Plussat: Quiet Location, easy commute to downtown.

Miinukset: Nothing

Plussat: Staff were extremely friendly and helpful. The room was a fine size and cleanliness, but the bed and furniture were a bit worn out. Walls are thin but fortunately the adjacent guests went to bed early like we did in order to ski Wolf Creek the next day. Great location for getting in to town and places to eat within walking distance.

Miinukset: Restroom door did not close. Smelled like mothball, no alarm clock.

Miinukset: The lovby was filthy the room we first got was also filthy the blinds were all broken the bathtub was so bad I would not put my dog in it. It was awful.. They put us in another room it was better but will never stay there again.

Plussat: The staff/owners, the owner's dog. The location. Appreciate it's dog friendly. The sign for the motel.

Miinukset: It's the true sense of a motel - super basic. It has SO MUCH potential. If they would update the property, get rid of the carpet in the cabins, make sure the toilet worked, buy new bedding.