Shadzz Motel & Conference Centre

The room wasnt ready until 4.30pm when 2pm is check in. We booked this hotel because it said 1 double bed and 3 singles, it only had 1 double and 1 single, they had to bring 1 single back into the room. There was a huge crack in the bathroom sink that was supposed to be fixed it never was so we couldnt use the sink. We had no hot water until 9.30pm the night we arrived. The tiles in bathroom were missing and cracked. There was no plug for the bath/spa so could not use it. The floor was not vaccumed. The microwave was disgusting food all through it. The windows in bedroom had dirty hand marks all over it from children. The first plate i used had a hair in it. Overall the cleanliness and hygiene of this hotel was horrible i will not reccomend anyone stay there at all!

Electric blanket was helpful as not enough blankets available for bed

Linen was not clean. No-one at reception at 10am on check-out. Had confirmed booking for two rooms and only one available on check-in.

Booked and payed extra for a studio with a spa bath and didn’t actually get that, when looking around the room there was no spa bath!!! On arrival went to go check in to find out that we will have to wait while they go ‘shuffle people around’ to get us a room even thought I booked a months in advance, the wait took soooo long that I went to Kmart, afterwoulds went to get an update of my room situation and the guy at the front desk replied with ‘it’s been ready for ages’ and that the keys in the room!!!! Soooo instead of telling me my rooms ready they just left the front door to my room wide open with the keys in there

BETTER SERVICE!!!! CEANER ROOMS

didnt have breakfast.

Half of the light bulbs were missing. Toilet seat not bolted down. Towels stained. knife and fork draw dirty. Wall above head board had been damaged and not repaired. Pillowcase stained. Fridge not cleaned. Pieces of tomato left in sink. Top to rubbish bin left dirty. Car park was left in mess by someone feeding their dog chunks of meat, and leaving rest on ground and running it over with their car.