Kuantan hotellia

Miinukset: The service in general. Service at the restaurants very slow and sometimes they make mistakes with the orders . No soap in the room because they were running out of it? Towels for the swimming pool in the morning at 9:30 AM are not ready and must wait 20 to 30 minutes to get them. Front desk staff not very helpful to solve problems.

Plussat: Location and walkable to the beach, shops and restaurants. Good wifi coverage & easy parking. Quiet surrounding and nice sea view from the room. Nice lobby and friendly staffs.

Miinukset: Small room as well as small bathroom. Paintings left on the shelf instead of being hung on the wall a a sign that room is not yet fully ready. TV not easy to operate. Difficulty to switch channels. Air conditioning fairly noisy.

Miinukset: Housekeeping service very poor and not on pair with standards that should be the ones of a Hyatt unit. Stayed for 5 nights and the room was never properly cleaned, the bed sheets weren’t changed even after complaining at the desk and the balcony had empty drink bottles for 3 days until the house keeping noticed it. Regarding the food; it was underwhelming to say the very least, as an example for the NYE buffet there were no sides for the main dishes (aside from a few salads) so no rice, potatoes, fries, pasta or even noodles and when on that night we complained about the available food that was in fact scarce and cold, we were told we should’ve reached earlier even tho the dinner was supposed to finish 10:30 and we reached 9pm, after waiting for like 30 minutes at the lobby for a seat. Still regarding the food, there was on display for customers some veggies clearly spoiled with an off taste, when we told the kitchen staff that dish was taken out of display with no further explanation from the staff or the chef.

Plussat: The breakfast was good!

Miinukset: Limited in room entertainment, only had few channels on tv

Plussat: The room and hospitality.

Miinukset: Food could have been better, no fireworks for new year. Food was so so.

Plussat: Room in pleasant, quiet, clean, air-con

Miinukset: The food menu choices and the taste is hopeless. The staffs are unprofessional and poor speaking English

Plussat: Location

Miinukset: Nothing....

Plussat: Room and bathroom are big, staff are nice and location is in town not far from new tower and mosque.

Miinukset: Located at main street, so noisy at day and night, don't have iron, need to plus 10 ringgit per head to have breakfast at cafe.

Plussat: Everything related to Classic Hotel are perfect! I will come again in future. Thanks for your great services.

Miinukset: Nothing.

Plussat: Loved the service and breakfast...really great!

Plussat: Harry and mira (receptionist) were very nice. Very flexible with check in/out, always put a smile on. Room is super clean and walking distance to the mosque square and attractions such ikan patin.

Miinukset: You have to pay for parking, but its very cheap and u can buy it from the desk.

Plussat: Good location

Plussat: The bed is so comfy to the max, i practically sleep the moment my head touch the pillow.

Miinukset: The dining area for breakfast was a little unsatisfactory, the table not cleaned in time for the next guests to sit, lots of table were still filled with dirty plates, a section of dining area was closed for unknown reason.

Plussat: everything

Miinukset: none

Plussat: Clean,.hotel able to fulfill my personal request,...most important...Food SUPERB!!!

Miinukset: None

Plussat: Love the modern minimalist design of the building. It’s nice and beautiful. Easy to find. Parking spot provided. Calm setting. The owner super friendly and helpful. Near TC.

Miinukset: No toothbrush.

Plussat: Tastefully designed unit which makes you feel wooow for your vacation. Room is spacious, king size matress for large bed setup, super fluffy pillows and soft bed..

Plussat: The room was clean and the ceiling fan & garden well are nice features. The pillows are nice.

Miinukset: The hot water was insufficient. Lack of toothbrush offer for travellers. (I don't mind to pay extra, but getting from convenient store is a hassle) The main road in front of the stay is too busy, making parking and getting out very difficult. The bed mattress was on the soft side.

Plussat: Great ambiance n largest fluffy bed

Plussat: The room and the place looks very cosy, it kinda feels like home. The owner is very helpful! The pictures from this apps with the real one look exactly the same

Miinukset: The parking is quite inconvenient i think, and the amenities is quite less but so far, no big deal on that part!

Plussat: Clean room and well maintain.

Plussat: Location, pool, not too big and crowded

Miinukset: The selection to choose paid internet wifi. It’s irrelevant.

Plussat: The bed is comfy

Plussat: I liked it is close to the food court. It had a nice and big parking. I also liked the people at the breakfast and the bar.

Miinukset: I did not like the people at the Reception as they had no map of the city, they did not know that there is a food court next to them. The whole town Kuantan is not suitable for walking. You have to do everything with a car. If you want to go to the foodcourt you have to walk on the main road with all the cars without a sidewalk...

Plussat: Breakfast, polite staffs, clean and comfy room.

Miinukset: No bathrobe, no room sandals and no room service.

Plussat: Everything, view, food

Plussat: kids club was great kids enjoyed it pool was clean staffs were friendly

Miinukset: nil

Plussat: Buffet breakfast, beach and location is good

Miinukset: Till now my room deposit still not reverse back via my cc

Plussat: room so nice and staff also nice !

Plussat: The close proximity to the beach. It is also a good hotel for family with kids.

Miinukset: Checked in was a bit inconvenient as the room allocated to me wasn’t the one I requested for in the booking. Room cleanliness could have been better. The management needs to educate the guests more about the appropriate attire to enter swimming pool. Many of the guests still wore T-shirt in the swimming pool though a clear sign was there. The last time I stayed here a couple of years back it was still good. Everythjng is deteriorating now.

Plussat: Nice room.. Near with bandar kuantan

Miinukset: Staff are not friendly..

Plussat: Parking space is great

Miinukset: The bathroom ix big but water pump pressure is noisy. Can hear noise from the room

Plussat: Locality

Plussat: Good

Plussat: Clean

Miinukset: A/C very weak Horrible customer service. Rude front desk lady (with braces). Asked her about the way of the elevator, but she showed the wrong direction (towards restaurant???) Makes me think she did it on purpose!!!painful when u have a lot of luggage! Took a while b4 they confirmed my online reservation! They haven't even apologized for the wait!!!her boss (Chinese), was careless about the situation! Not Muslim family friendly! Will not recommend! Do yourself a favor: give your money to someone who makes you feel welcome! Overall trip experience: Malaysia is not good destination for Muslim family tourists!

Plussat: Strategic location

Miinukset: Water pressure in the shower is a bit weak

Miinukset: 1) No hot water 2) Air-cond not cold enough 3) No breakfast

Plussat: Spacious room and near to town

Plussat: A syari'ah compliance hotel, clean and comfortable. They provide prayer mat and Quran as well in room. A big and cozy room at affordable price. Good location, with walking distance malls, lot of local restaurants nearby.

Plussat: Location and have car park

Miinukset: The restaurant in hotel not 24 hours

Plussat: All is good

Miinukset: Overall OK

Plussat: The room

Miinukset: nothing

Plussat: The spacious bedroom

Plussat: Location and facilities..

Plussat: delicious food and location close to town. value for money.

Miinukset: parking is not enough and there are no facilities in the malay language newspapers.

Plussat: Reserved parking lot for guests. Spacious room complete with basic and extra facilities such as small fridge ironing board. Room so clean, well maintained. Got complimentary breakfast. Surely will come again

Miinukset: Reception staff's public relation with guests must be improved. Complimentary breakfast so so the food taste (for me ok) but for future guest especially overseas coz 2020 visit m'sia year kan.

Plussat: Wifi connection great. Clean.

Plussat: Clean

Plussat: I like that there was an attached bathroom within the room itself

Miinukset: The place is dirty and upkeep is minimal. Only 1/4 of the showerhead had water coming out of it and when we arrived, there was an empty roll of toilet paper and no spare ones in sight. The sink area had mold growing at the corners. And the TV in the room wasn't even working. While the advertising said Free WiFi, we had to call to ask for the password. Overall, the host was unprepared and the place could be a lot cleaner.

Plussat: Food was good. Friendly staff. Bigger room make kids so comfort to play around.

Plussat: Buffet food is actually good. Room is spacious even though only for two people. Staff were helpful and polite. No pest in the room and it's actually clean.

Miinukset: The room we got was a bit sad. The lights were flickering and not fully functioning, there was a leak in the toilet. The cupboard door was stuck and the bed, although large, was not very comfy. Airconditioning was weird at best.

Plussat: Good breakfast & great place for kids to have fun

Miinukset: Cafe too crowded with guests at 8.15am ( got family day maybe), need to wait a while to find seat.

Plussat: Nil.

Miinukset: Room is run down. Lights are deemed and some are not working conditions. Air conditioner is old and loud. Housekeeping make up bed but forgot to lock the room door when they left. What a shocking experience.., luckily no valuable belongings was left in the room. Room foyer is dirty and wet. Noisy too. Life guard is not on duty at the hotel swimming pool so the hotel placed a close signage. Were told the life guard need to manage the other pools at the water park which was patronized by public patron. The pools at the water park are dirty. Surroundings are not well kept.

Plussat: The location is strategic and the breakfast is good.

Miinukset: Nothing.

Plussat: Movie channel has pretty good offerings and some movies are quite recent. The hotel is close to the night market and a few restaurants are just across the street.

Miinukset: There is no view. The window opens up to the back of other rooms. You will feel trapped. Stay for more than two nights then you'll have cabin fever.

Plussat: The staff was helpful. Clean and comfortable room. Bedsheet and towel smells great. The breakfast was nice. The location is really in town with nice view of river behind the hotel. Overall stay was perfect. No regret. Recommended!

Plussat: Good

Miinukset: No

Plussat: it was nice and good.

Miinukset: the room I've got a bit dusty even after the room service. and there are 2 spot of water leak inside the room.

Plussat: the breakfast was good. there are few restaurant nearby. just a walking distant. got private parking. it was nice and pleasant stay except few minor things.

Miinukset: the room I've got a bit dusty even after the room service. and there are 2 spot of water leak inside the room.

Plussat: above the standard

Plussat: easy parking, clean room and pantry . every staff very nice, especially staff named sarina was very helpful, friendly and beautiful .

Plussat: room clean and toilet clean

Miinukset: nothing

Plussat: Mainly location to my convenience

Miinukset: The room was not clean in the sense that it was in a mooldy condition and with smell of sewage which was partly covered by the air-condition at low cold temperature. Noisy corridor whenever there’s someone at the corridor or main hall.

Plussat: Homely.. and value for money.

Miinukset: a simple breakfast of bread and butter / fried rice would be nice.

Plussat: Great location. Room & toilet is clean

Plussat: The location nearing the shop houses.

Miinukset: Water pressure is low when everyonr starts using the bathroom in the morning.

Plussat: Good place to stay.

Miinukset: Staff

Miinukset: Theres no iron provided