Cidade De Goa - Ihcl Seleqtions

Great Location. Friendly Staff. Warm Welcome. Great view of sea & Pool Area. Basic Amenities of Hotel. Laranze Restaurant is somewhat we can call hopeless. Cafe Azul serves great food ...

Over Pricing of Water Bottles in Bar/Cafe near Pool. The taste of food they serve in Laranze Restaurant for Buffet Breakfast/Lunch/Dinner is Hopeless in Vegetarian specially in North Indian Cuisines. Appreciation cannot be given to any veg curries they make everyday in Lunch/Dinner in terms of taste. South Indian Cuisines are Good. In daily starters in meals, they used burnt vegetable oil for frying Veg. Wantons & Frymes on 2 different days. On complaining to the Chef, once he said there are lots of trainees who are cooking right now and he used the burnt oil. This is not any kind of excuse for 2 days. CiDaDe De Goa is a 5 Star Hotel but guests served food with such negligence. Better let it call a Trainee School where burnt smelly oil is used for cooking food.. & They actually need a GOOD CHEF for COOKING INDIAN DESERTS. Present one is Hopeless. Chef RAGHU is keen to hear the feedback and also is humble with his service. But All we know, the guest have paid huge amount on food/stay. If food any day is not appreciable then the stay in 5 Star Property is meaningless. Breakfast has good options. Service during rush hours in breakfast needs huge improvement. They need to add some more staffs for service. Live counters are slow and cooks look dull and exhausted with work load. Rooms located near Parking Zone gives GREAT FEELING of Staying near any local LODGE near RAILWAY STATION. Every 15-20 minutes there is a huge announcement in parking from mic from security guards calling for cabs/taxis which can shake the room well. On complaining 3rd time we were provided an alternate room. PLEASE Change that Mic system or make those Rooms Sound proof from Parking area. I booked this property knowing the Management in under TAJ Group. But we did not get any feeling that TAJ Group actually is owning this property seeing the TASTE of Food.