Panaji hotellia

Plussat: My family had a wonderful time in Goa. Excellent place to spend a hassle free holiday. Multiple restaurants that serve excellent and variety of food. Good facilities very courteous and helpful staff. We would again return again

Miinukset: We would have felt even better if the in room dining orders are faster and more accurate as we have ordered

Plussat: Facilities Room Menu

Miinukset: A bit isolated

Plussat: Staff were friendly and efficient

Plussat: The location, the view and friendly staff and access to water sports.

Miinukset: Breakfast was not included in the package of superior room package of 11000 (including taxes) Food was good but cold coffee was really really bad, i dont expect such quality with such classy property.

Plussat: I like only the location of the hotel

Miinukset: I don't like anything in the hotel specially candle light dinner worst experience

Miinukset: Wine we ordered was not available so another one was served.

Plussat: Everything, the comfortable rooms ,polite staff, cleanliness , the architecture. The staff was exceptional and made sure we got everything we needed

Miinukset: Nothing as such, beach was a bit small

Plussat: The hospitality goes above and beyond. I can’t name a single staff that did not greet us with a smile. It felt like we were entering our home. A great getaway for a couple of days.

Miinukset: If you looking to swim at the beach then this is not the place, as the river and sea meet which cause lots of currents.. other than that I can not fault it.

Plussat: Great breakfast buffet with excellent service. Dinner was also very enjoyable with excellent cuisine and tables well located right next to the water's edge.

Miinukset: Evening service in the indoor coffee shop was somewhat slow.

Plussat: hotel view

Miinukset: dinner, pool, location

Plussat: Had a very pleasant and comfortable stay.. Sumit at the front desk had been very helpful. And i would personally like to thank Delana for making our stay homely and comfortable

Plussat: The room, the hospitality, the view, the beach, etc. The manager was great, she responded promptly to our request.

Miinukset: Food can be better. Little bit over priced. It would have been great if there were water sports at the location. Not just one boat ride.

Miinukset: On arrival Toomuch time taken by staff and they provide room after two hrs of our arrival Staff was telling us the room is under cleaning process they took two hrs after our arrival

Plussat: clean big rooms, very helpful staff, very good dining options in the hotel

Miinukset: the pool is rather small, the sea and the beach around the hotel are dirty

Plussat: Very humble and smiling staff, who attend to you in 5 mins. Good food. Has a private beach, with not much disturbances from crowds of north Goa. They surprised us with a beautifully decorated room for my wedding anniversary! We liked every bit of hospitality shown by staff. Surely will visit again!

Miinukset: Not a complaint, same menu for breakfast everyday. Though there are more than 50 items on offer! A little change would have been better.

Plussat: Cleanness and good service of staff.

Miinukset: We enjoyed our stay and were happy and joyous when they gave us a traditional welcome and also a cake to celebrate our 50th wedding anniversary. Thanks.

Plussat: The pool was very warm and clean. The area was huge and great for party and group gathering. The proximity to the beach and other beach front restaurant was good. The free breakfast in the morning was also a good treat. My wife had the body massage and facial and she enjoyed it. There was no fear that the place was unsafe. The resort was in a remote area and not visible on the main road. Once inside the resort, the atmosphere becomes different.

Miinukset: My wife forgot her bathing suit. The staff offer to rent her one so they pulled a wet used one from the bin. It was not even clean. I don't know when the last time any body used it. Needless to say, my wife was turned off by this experience and she was not able to enjoy the pool. It would have been better if there was a fresh clean one in a sealed plastic container. It would have made our stay better. I was in Hyatt Bengaluru and the stay included the use of steam and sauna rooms but it was not available in Kenilsworth without purchasing the spa treatment. This was a let down. The staff in the restaurant made a lot of effort to get rid of the flies and for the most part was were successful. The problem is they left all the dead flies on the floor. They did not bother to sweep it away right away. The temperature control in the room was not very consistent. It was either very cold or warm at night. I had to continually adjust the temperature to make us comfortable.

Miinukset: The Mattress were worn out and very much aged.

Plussat: Unruly Management

Plussat: Staff.... Very polite, helpful, caring.... Smiles always

Miinukset: Bicycle... Its available only after 9am & charging 200rs a hour. This I don't like. I think it should be free for quest & available early morning.

Plussat: Very good for kids. Hotel staff helped with all requests for kids from making specific food items to sterlization of bottles etc. good location very close to a nice beach. Food is also very good specially Indian food.

Miinukset: Pillows are very Bad

Plussat: Entrance was good

Miinukset: Transportation and taxi arrangements were very bad. Rooms were too small Beds wasn’t comfortable

Plussat: Kenilworth Resort and Spa is a great property situated on Utorda Beach. The rooms are clean and spacious and the staff is most helpful. The morning breakfast is excellent and the resort has a private Beach which is great to relax. I have visited the property several times and it never disappoints. Cheers Abhinav

Plussat: The property has a superb location and very peaceful...small boutique hotel and friendly staff and very nice.

Miinukset: I dint like the fact that the hotel doesnt allow guests in the day time also, i can understand if the guests are not allowed in the night but if we have some friends coming over in the day time i dont think that should be an issue. all 5 star hotels allow guests coming over in day time as well.

Miinukset: Stay was amazing. The staff was super friendly and attentive. We had a baby with us so they took care of all our request like milk for baby at night, dosa for baby, khichdi for baby...never said a NO for anything which was excellent. Breakfast spread is limited but whatever it is really delicious. Overall very happy with the stay. Just a little far from the center and definitely you need a car or bike to get around. 5 star rating!

Plussat: Very comfy mattresses , nice breakfast and great open air setting . Helpful staff.

Miinukset: Nothing to complain.

Plussat: Nice large rooms. Swimming pool was very nice.people at the reception are very polite and helpful.

Miinukset: As it’s a little inside dinner was a problem as they shut the kitchen at 8. No taxis are available hence one cannot step out for dinner. Breakfast was very very sad and the girls serving breakfast had no clue and were very very unhelpful and unresponsive.

Plussat: Everything was excellent

Miinukset: Excellent stay , great location, and amazing staff , the hotel is very clean and food is excellent. The hotel exceeded our expectations. We loved our stay with Fortune Miramar. And strongly recommend . Will look forward to book again .

Plussat: Location

Miinukset: Delayed service at restaurant

Plussat: The staff was great! Service was great!

Plussat: Nothing..only the view from the sea facing room.

Miinukset: Rates very high..room key card when lost they were telling 200 rs will be charged..even in a 5 star hotel they give unlimited cards for room entry when the card is lost.we customers dont lose it purposely.Breakfast and dinner where complimentary as we went for that package..but due to utter dissappointment nothing good was in their menu.it was better if we had paid and had our meals.even normal paid breakfast was foolish..will never reccommend anyone to stay here except who want a plain sea view from their balcony.also no fans in the room.we had to ask for table fan since it was getting hot and humid at night..very very bad stay..basically thats why i think it is a called a boutique hotel.thumps down to the owner of this foolish hotel.so many pests and was feeling nostalgic inside the room.

Plussat: Superb wifi. Full channel TV.

Miinukset: Thoroughly enjoyed my stay. Fantastic breakfast. Comfortable room with more than adequate facilities. I will definitely be back.

Plussat: Location is good & can see the beach from the room balcony. Food was good. Hotel is far from city. Hotel staff was good & room was clean.

Miinukset: Hotel is far from city

Plussat: Comfortable Rooms

Miinukset: Nothing as such

Plussat: Sijainti lähellä rantaa se kävelymatkan päässä bussipysäkille josta pääsi kätevästi keskustaan. Hiekkarantaa silmän kantamattomiin. Rannalla ei juurikaan turisteja eikä muitakaan paitsi paikallisia auringonlaskun aikaan.

Miinukset: Paikallinen aamupala ja illallinen (varauksen yhteydessä maksamamme) johon emme olleet tottuneet oli jokseenkin suppea. Henkilökunta kuitenkin yritti parhaansa, tarjoilemalla meille niitä ruokia joista pidimme.

Plussat: Very helpful staff, and attentive service. Beautiful, cozy rooms and a fantastic location in the heart of Fontainhas. I'd definitely stay again, especially considering its value for money.

Miinukset: No complaints whatsoever

Plussat: Good

Miinukset: bell boys appearance and approach

Plussat: Nothing

Miinukset: Bad breakfast, poor service

Plussat: It is a nice property for a descent and comfortable stay. Very good staff, nice complementary breakfast, clean rooms... all excels value for money

Plussat: The room was very comfortable and Portuguese style tiles amd furniture were lovely. It was a nice quiet neighbourhood and the room was a refuge from the heat. Staff were very nice

Miinukset: The tourist map provided by the hotel was dated. It had the wrong location for the state museum which is now at the Old Location. However in trying to find it at the old location we did find the library

Plussat: this is a cozy comfortable and well situated hotel. The breakfast was great. The staff were cheerful. the ambience excellent. could not ask for more.

Miinukset: nothing to complain

Plussat: amazing old house redone by the owner's son who's a nyc architect. wonderful details, high ceilings, fantastic rooms. was definitely a find. and in the middle of a great area to stay in and explore in colonial goa.

Miinukset: hard to find for goa miles drivers.

Plussat: The hotel is in a delightful street in Panaji that is very quiet although clsoe to all the action. Location is 10/10. The street has a few lovely restaurants that you can go to, and we would highly recommend Venite Bar and Restaurant that is 1 minute away from Mateus Boutique Hotel. The staff is absolutely lovely and accommodating, and the place has small individual balconies you can have a meal on overlooking this quiet and lovely street of Panaji. The Hotel staff is lovely and accommodating. Raj seems to be the manager and he will be communicative and helpful. However, the quieter staff that serves breakfast, cleans rooms, etc is delightful and you can't help but feel like you want them to do well as they are quiet but seem very kind. The breakfast which I have seen people complain about is absolutely fine. I am not sure if people are expecting a full 5 star hotel breakfast spread at a tiny boutique hotel. Everyday the Indian component of the breakfast changes which is lovely and the food is freshly made every morning. There is a list of cook to order breakfast items to choose from (fried eggs, omelettes, scrambled, porridge, etc) to choose from, a fresh daily juice, bread, jam, butter. I thought that for the price it was very good, and very satisfying. The room was not luxurious but it was spacious and clean. Every room is different and they are overall comfortable although you need to manage your expectations since it is a small boutique hotel.

Miinukset: The air-conditioning unit took a bit to turn on every time but it worked.

Plussat: lovely location.

Miinukset: it was expensive for what it was.. had higher expectations for the hotel based on price

Plussat: Very tastefully done, to the detail Nice touch, the library Location is great, beautiful area with good places to eat, chill and shop Staff friendly Decent breakfast

Miinukset: Hotel including room and bathroom as such generally very clean except: the bed linen - I asked for the sheets to be changed when I arrived because it was stained (!) but they didn’t do it, either because the staff didn’t understand the request or simply ignored it. One time the room and bathroom were not made/ cleaned at all, although I had handed in the key early in the morning- when I returned in the evening, nothing had been done English language skills can be improved and so can the Wi-Fi range

Plussat: Excellent location for sightseeing and public transport facilities. Breakfast, small choice, but very fresh and tasty, esp. fruit and bhaj.

Miinukset: Mobile connection (Vodafone) and wifi of hotel too weak for efficient work.

Plussat: I had a very satisfactory experience. The Villas and resort are amazing. I had a great stay. The Food and Room service is excellent. Cleanliness and setup is expert level. Staff was very warm and helpful. Mr. Jaron was a great help and Ms. Vaibhavi was a perfect welcoming host. To all the people visiting Goa, I would recommend this resort on top priority.

Plussat: Good Breakfast! live counter for dosa and omelette. regular north indian and south indian options. not very continental though! they had stir fry or mexican chicken daily in menu as well as salami/ saudsage and boiled eggs. Property is very well kept and has a tranquil sense to the atmosphere. lot of greenery and gardens around. very good to visit with kids or in a group. I am a regular guest now. Diksha and Vaibhavi at the front desk are very attentive.

Miinukset: in room food quality was surprisingly below par( pathetic actually). I am sure different people are doing the breakfast and the restaurant kitchens. house keeping and linens quality can be improved.

Plussat: Excellent location, classy rooms, clean and tidy, very helpful and cooperative staff. Himanshu from the booking team made sure, our stay was comfortable and took care of smallest of details. Value for money. A must go to place in Goa for a peaceful and enjoyable experience.

Miinukset: Nothing atall. Everything was just too good.

Plussat: Location. Secluded yet very close to action areas of candolim

Miinukset: Too costly.. Beds very uncomfortable

Plussat: Only food

Miinukset: Aproch towards client

Plussat: The location is too good as it is just 5 minutes walk to the beach . Property is clean and very safe even in the night time.We had an amazing time at the property. There are lot of good restaurants around the property and commute to other parts of the town is easy. If anyone wants to stay near the beach and relax ,this is one of the best resort.

Miinukset: While booking we were given incorrect amount for the property , but booking.com helped us with it. The hotel people forced us to take 31st night gala dinner , we had to cancel other plan and pay huge amount for dinner.

Plussat: Restaurant staff were brilliant, tried to assist guests at every opportunity. Quality of food exceptional.

Miinukset: getting a coffee or a cup of tea is difficult. One coffee machine which appeared to break every day. What is wrong with a pot of coffee or a pot of tea, releasing staff to help guests. Business room is an oxymoron as it does not work. - Fully equipped gym is advertised is not true, it's extremely poor , one machine which is not fit for purpose. Free weights but no benches. Unable to change larger notes to smaller denomination for tips, each time we tried informed no change available but receptionist showed wads of higher denomination IE 2000rupees and 500s

Plussat: Huoneissa varustelutaso todella hyvä. Sijainti yhden yön shoppailukäynnille täydellinen.

Miinukset: Aamiainen aika huono

Plussat: The surroundings, staff, Republic of noodles restaurant.

Miinukset: Rooms are a little dated bathroom especially needs updating.

Plussat: Hyvä sijainti ja siisti. Kiva kylänraitti hotellin kohdalla. Ranta lähellä ja kiva kävellä rantaan. Rauhallinen ja äänetöntä yöllä.

Miinukset: Hinta turhan korkea, ei kuitenkaan vastannut esim huoneen taso kulahtanut ja pieni parveke. Aamiainen hiukan tylsä ja ykstotinen kun oltiin kuusi yötä.

Plussat: Erittäin hyvin varusteltu huone. Keskeinen sijainti päivän parin shoppailulle.

Miinukset: Aamiainen intialainen

Plussat: The hotel is small. Incredibly clean for “Indian standards”. In a very nice location. Rooms have a small balcony facing the road. Breakfast is quite acceptable, given the price. Overall very good value for money

Miinukset: The concept of soundproof does not even apply in any way to the hotel... which does not come as a surprise, given the price!

Plussat: The room was big and very clean and comfortable.

Miinukset: Staff service was atrocious. Check in was done by bell boys. Further even after paying the 30% advance within 3 days of the booking and balance amount was to be paid at the time of check in, these people without informing me debited my card 48 hours before my check in and when I came to know about this, they were not even apologetic about this irrational behaviour. Only when I threatened to take up the matter with consumer forum they tendered an apology on phone. Overall staff were lackadaisical, impersonal and impolite.

Plussat: Breakfast was superb and location is approachable to DonaPaolo; so nice experience

Miinukset: Dining area could have been specious

Plussat: Well maintained property with well groomed staff. Value for money.

Plussat: Henkilökunta oli todella avuliasta ja luotettava.

Miinukset: It was not only 6 km far from the airport.

Plussat: Good hospitality

Miinukset: Staff is very good

Plussat: Staff were very helpful. Room was very nice.

Miinukset: Location is not in a tourist area.

Plussat: The hotel was very well located, close to the coast, with friendly staff who welcomed us with a drink. The rooms were nice with comfortable beds, and one of them with a great balcony.

Miinukset: One of the rooms had a buzzing machine (A/C or generator) just outside the window buzzing all night.

Plussat: Comfortable beds

Miinukset: Everything