Ibusuki hotellia

Plussat: The service was incredible. The care shown was humbling. Nothing was too much. Was the perfect place to relax and enjoy southern Japanese food and service.

Miinukset: Nothing.

Plussat: We have stayed at Yurian for 2 nights and absolutely loved it! Everyone was so nice to us, helpful and friendly that it made our stay very special. Facilities are so beautiful(and very clean), that photos do not do them justices at all! Seriously, the hotel is one of the most stylish and chic I I have ever seen. Location is a bit remote, but perfect for relaxing stay in the nature, and then it is easy to get by taxi and there is even a car from the hotel that can bring you to the sand baths/station/other places. At the first day we were told there was a car that will bring us to the sand baths, it turned out the car was not there that day, but they ordered us a taxi and paid for it themselves, which was a great gesture! Food is another highlight - we had half board and it was absolutely delicious! And different every day. We will absolutely be back in autumn!

Plussat: Sand bath inside hotel

Miinukset: Nothing

Plussat: The sand baths, the spring baths and the evening restaurants. The Italian restaurant is outstanding. Staff were very attentive.

Miinukset: Our room was dated. The outside pool wasn’t open. Ibusuki itself is going through the doldrums.

Plussat: Great Onsen; Japanese room with sea view was great. Great food

Miinukset: Nothing

Plussat: The baths were great. Indoor, outdoor, over two floors. Very clean. We booked for two nights. On the second day after everyone checked out (10am) and before new guests arrive (3pm, but check-in process means later), we had the baths to ourselves - excellent! The amenities provided (facial wash, toner, moisturizer, all sorts of creams) was of a bigger range and better quality than other onsens. Museum was worth going to.

Miinukset: - extra payment for sandbath - extra payment for drinks during dinner (juice and soft drinks, not alcohol, and staff did not tell us that we could decline and just have plain water) - the japanese dinner was too bland. Pretty to look at, but was very disappointed with the taste. We've had better kaiseki dinners at other ryokans. We opted for Italian dinner for the next night, it was much better.

Plussat: Quiet and relaxing

Miinukset: A bit dated

Plussat: Main onsen is massive and magnificent! Sand bath experience was memorable. Kaiseki meals were well-organized and excellent!

Miinukset: Rooms were stuffy as air-conditioning system has been turned off for season. Unable to open windows due to insects. Hotel helped by providing a fan, which helped, but wasn’t totally satisfactory.

Plussat: Good dinner and breakfast. Sand bath and onsen is wonderful.

Plussat: Good onsen and good food

Miinukset: Limited control for the air conditioner for the temperature

Plussat: Coffee at the beach, good dinner and breakfast, excellent outdoor hot spring with sea view, near the sand bath.

Miinukset: Window facing many A/C outdoor units. Breakfast is no good. shower room and toilet not grouped, not convenient.

Plussat: Easy to visit.

Plussat: Loved the onsen! Breakfast was great and a great view from the room. Close to the sand bath.

Miinukset: Coffee wasn’t great. A little far from town. Not our favorite onsen soaps but we are picky.

Plussat: The location was excellent with fantastic views. The open onsen was nice but not quite equipped.

Miinukset: Older and limited items at gift shop.

Plussat: Hot Spring with good Sea view, Free car park, nice staff

Plussat: the rooftop onsen pool

Miinukset: the soya sauce smell in my room. The smell in my room was like a big bottle of soya sauce had been spilled in the room before I checked in.

Plussat: Everything

Miinukset: Nothing

Plussat: Great onsen withe views Good meals with fresh ingredient Nice staff

Plussat: Great hospitality. The place makes you feel like home. The staffs are helpful. Room is clean and comfy. Open air hot spring is great and hot!

Miinukset: The private hot spring is not hot enough.

Plussat: Personalised service and the staff catered for our dietary requirements

Miinukset: The futon is a bit short for one of us who is 180cm tall.

Plussat: Location is good. Welcoming green tea serving was a credit. Overall good service.

Miinukset: Room is too small for a group of 4, despite with 2 twin beds and tatami area. Onsen is not up to expectation.

Plussat: Excellent service staff who were very helpful and accommodating. The food was excellent too.

Plussat: Hotel staff were extremely helpful and polite. They were very customer-oriented. The room was spacious and clean and beddings were comfy. Hot spring public bath though small was nice.

Miinukset: Nil

Plussat: The sea view is quite good. Staff are friendly and really helpful.

Miinukset: No shuttle bus between hotel and JR station, need to call taxi. No skin care products provided at changing room. A 3 years old kid is also charged 990 yens for breakfast, not reasonable.

Plussat: When I arrived, the staff was coming out the hotel to welcome me. Thank you! I was so surprised. The staffs are nice and polite. It is the best service compared with others. The dinner and breakfast are delicious and a lot of choices. The spa is v nice, I saw the sea on the morning and stars at night. The room with sea view is v beautiful, clean , large and comfortable.The facilities are well and satisfied. Free coffee on 1/floor. Free bus shuttle to hot sand. I hope I will come back!

Miinukset: Nothing.

Plussat: Nice view, dinner is good, staff are friendly.

Plussat: The hotel has an indoor/outdoor hot spring bathing facility. It is free to use. Shuttle bus service to hot sand baths.

Plussat: excellent staff always wearing a smile, spacious clean room and comfortable beds, good half board meals, nice onsen on-site, will come back again.

Miinukset: All standard rooms with tatami area are facing the back (no sea-view)

Plussat: Staff was very helpful and friendly. Room was very clean, comfortable and spacious. Breakfast was so good. The view from their garden and restaurant is beautiful.

Miinukset: Nothing.

Plussat: Very friendly staffs. Nice view. Good breakfast. One of the best onsens in Kyushu in my view. Overall very cosy surroundings. Underrated hotel.

Miinukset: Little bit old facilities.

Plussat: Nice sand bath.

Plussat: nice staff, spacious clean room with beautiful sea view, good half board meals.

Plussat: Large room with a sea view and balcony

Miinukset: No shower in the room!

Plussat: Nice view and location.

Miinukset: Relatively unfriendly staffs. Onsen is a bit disappointing (not excellent, but just "not bad"). Dinner/breakfast disappointing as well given the high price level.

Plussat: The hotel room is excellent ! Morning can see the sunrise ! Tried the foot bath during sunset ！

Miinukset: We tried the sand bath but quite a bit disappointed as it’s not hot enough ...

Plussat: Very good facilities and feel extremely comfortable especially stay at the room.

Miinukset: If dinner can be more special and feel more Japanese style, that would be great. Yes right now is already very good.

Plussat: Excellent experience at this hotel！

Plussat: Requested Veggie meals and they prepared lots of variety that made me feel satisfied! Much more than expectation!! Thanks Koran no Yu Kinkouro!

Miinukset: The facilities is a bit old and under construction. but still ok and clean.

Plussat: The room and facilities were more beautiful and well-thought through than I’d imagined, and for Japan that’s saying a lot. They were very attentive, the amenities and little touches were wonderful, and the hotel decor is the perfect wood/tatami/greenery/Japanese style that I love. The food was fantastic.

Miinukset: I wish I’d hired a car because the area around it looked so good for driving. But that’s not the hotel’s fault and they made it very easy with their free shuttle buses to the train station, their very helpful maps, and Ibusuki tourism has arranged a great hop on hop off bus service which I used.

Plussat: The room is spacious

Plussat: - We can see the sea in the room! The window was wide and clean. - There is bus service to go to the sand onsen from ryokan. - There is private onsen outside of building. It was nice. - Nice and cool Lobby. As you can see in the photo.

Miinukset: - You have to pay extra money for Private onsen, and can use only 45min. Onsen was nice though. - Train comes once in one hour at the nearest station. It is hard to come by public transportation.

Plussat: Room was ok but did not match the outrageous price. There is absolutely nothing that would justify the price.

Miinukset: Location is on the mainroad. Lobby: worn plastic sofas. Hallways: full of stains on the carpet. Dinner: mediocre. Breakfast: an insult! That kind of breakfast you get at any fastfood restaurant for 1000 yen. An absolut no go. We reserved for two nights, left after one.

Plussat: Outside onsen, though very small, charming and great for private booked use. Good local cuisine breakfast. Shuttle driver very courteous and thoughtful.

Miinukset: The price was very high considering the size of room for three people and not en-suite, though with toilet. The hotel needs modernising and redecorating, long overdue. A much more comprehensive shuttle service should be available, given the remote location and price of stay. Only one restaurant (solid food) nearby, otherwise taxi required.

Plussat: I stayed 5 nights and enjoyed dinner every day with different menu. The view from my room was so nice and nice hot spring, so that I could relax after hard work day.

Miinukset: Far from city center, but there is a bus service.

Plussat: The scene

Miinukset: Unreasonable charges and not mentioned it before my booking. Need maintain the hillside facilities, I.e. there’s a place for foot hot spring along the hill side but it was abandoned. Even the walking path are all covered with grasses, can’t walk.

Plussat: Super rotenburo with the lake view. The stuff are very very kind. The beautiful unagi lake is 5 minutes walk.

Miinukset: Toilets are old

Miinukset: The toilet smells because it is some sort of hole on the ground so there’s no water staying in the toilet to prevent the odor coming out. The room has cigarette smells and the walls are very thin. We heard everything of our neighbors

Plussat: Breakfast not much choose

Miinukset: Facilities are a bit old.

Miinukset: Amazing people who accepted us eventhough we made a mistake of booking 1 day later and since webooked a room including dinner and obviosly they didn't prepare , they drove with us to a nearby restuarant so that we will not be lost. Thanks again to this wonderful people.

Plussat: Amazing staff! He would help you with anything! Adorable place near lake far away from city. Best place to just relax. Bus only few times per day, and till station about 4km. But this terrain is very cozy and beautiful, so go by legs here, you will have many emotions!

Plussat: Lovely property. Very quiet scenic location. Super onsen. Very friendly staff. Both meals were excellent. If you are looking for a very Japanese experience, this is the place to go. You need to best in mind that this a simple local Minshuku. Communication in English is difficult so you will get much more out of it if you speak some Japanese. The walks around the lake are great. You need to check in before 6 pm and you need to make sure they do an evening meal. There are no restaurants nearby.

Miinukset: There is a 6am wake up announcement for the entire village it seems and breakfast is early too. If you like to lie in, that could be a challenge.

Plussat: The area itself is a small, quite quaint village by a volacanic crater with a lake, pleasant to walk around and there are public baths and a place to cook your own food over volcanic steam. There are a few small things to se in the village, like the statuettes of dogs. This is a traditional minshuku. It is old and therefore the rooms are small and old-fashioned, but full of charm. The welcome and explanation was comprehensive and we managed get the vital information despite our lack of Japanese. The landlady was very pleasant and helpful. The rotenburo was great. The indoor onsen was old-fashioned and had no showers - as it should be!

Miinukset: The room was rather small for us with our two large suitcases. They do not accept cards and we could only pay cash. No problem, but it would have been nice to know this in advance. This is Booking.com's fault for failing to inform us.

Plussat: beds are little bit hard n pillow not so comfortable

Miinukset: the hotel little bit too old

Plussat: Location is good

Miinukset: It is very dark at car park pedestrian path, it is very dangerous walking to hotel at night even just 5 mins

Plussat: Room is big and onsen view and quality are fine. Kids love there so much since the hotel has game center at basement.

Plussat: We like the most the swimming pool with many different slides

Miinukset: Hot spring is a long walk from the hotel room

Plussat: Rooms are decent but the public baths/hot springs were the definite standout. Spacious, lots of baths with an outdoor area with great aesthetics. Very relaxing

Plussat: The rooms were very spacious and comfortable. The staff was really helpful.

Plussat: Good experiences, comfortable, location and services. Especially onsen facilities

Plussat: Private bath are a blast for couples

Miinukset: A little far away from the center

Plussat: Good onsen.

Miinukset: Room raked of cigarette smell though i asked for non-smoking room. Pillow too flat.

Plussat: Dinner and breakfast were great. I am a vegetarian and hotel could arrange veggie meals for me. Staff were helpful. Value for money.

Miinukset: I would be great if there is shuttle bus service for less than 5 people.

Plussat: Very reasonable room rate for a hotel with it's own hot spring spa!!! Front desk staffs are very helpful!

Miinukset: Will be better if staffs speak better English!!!

Plussat: The staff were wonderful and even though they spoke very little English did their very best to help me. The onsen was lovely and such a great way to spend the night.

Miinukset: The room was quite stuffy and smelt bad. I fixed it by opening the window and turning on the aircon for a while.

Plussat: Room is comfortable and clean. Hot spot is good. Food is delicious. Staffs r nice.

Miinukset: Location is not that good, no free bus to hotel and the public bus is 1 per hour.

Plussat: Great view from the room, nice onsen, walking distance (~ 1km) from train station and ferry terminal

Miinukset: no transfer to the ferry terminal, checkout took quite some time, some facilities look old

Plussat: Staff and hot spring

Miinukset: NIL

Plussat: Very good Japanese style breakfast. Coffee could also be made available to guests in the morning. Free shuttle to the sand bath

Miinukset: Slightly overpriced. The terrace was not really open.

Plussat: Nice staff, great view and clean room

Plussat: The view from the room was delightful and it was great to use the hotel onsen.

Miinukset: A little faded and jaded, could maybe do with a revamp.

Plussat: The japanese breakfast and the service minded staff

Miinukset: Rooms a bit outdated, carpeting needs to be changed

Plussat: The onsen is very good and the sea view

Miinukset: We had a Japanese style room with tatami and futons. We new from other hotels that the hotel staff usually sets up the futons but we decided to do it ourselves. At 7 pm the staff ringed at our door and before we had the time to react they came into the room (even though we had it locked from the inside). My partner was showering and I was only wearing my undergarments. The staff did not speak English so it was quite an embarrassing situation. As the staff on the reception did speak English, we would have appreciated it if we would have been told at which time they would set up the futons in our room. We also weren’t informed that the breakfast would not be consisting out of a buffet but a ready prepared assortment of dishes for every person. My partner and I are vegans and we would have preferred to be asked if there was something we could not eat. As it was we only ate a few bites of the things we decided to look vegan. A shame that all the other food must have been thrown away. Very ignorant of different diets. On top of that we also found the price a bit much. We booked his hotel because nothing else was available. But we expected something else for our money. The hotel seemed as it had been more grand some years ago but not anymore.

Plussat: Great view, very friendly staff. Great breakfast. Large room. Absolutely love the onsen.

Miinukset: No convenient store near by. Too dark to walk around after dark. Not enough electric outlets in the room

Plussat: The view of the beach in front of the hotel.

Miinukset: Requested an ocean view room didn't get it, not worth the money , need to paid for hot sand bath which I thought is included in the price of the hotel. Also the hotel is old and dated. Would not recommend this hotel .

Plussat: Very nice hotel for the value, definitely recommended. Ibusuki is a nice place too, felt like the "Hawaii of Japan".

Plussat: Hotel comes with hot sand bath which is handy, but we thought that was included in our room rate.

Miinukset: Toilet is too small and smelly.

Plussat: The best part must be the seaview. You will see the sunrise from the room and you also can have the option to walk out to the balcony to have a 180 deg view. The room is very spacious. Can accommodate 4 persons easily. The spa on the top floor has good seaview too. The hotel staffs are friendly, eager to share information and help whenever needed. The location is good enough. It is a 5 minutes bus ride to the sea side and the hotel is a 3 minutes walk from the bus stop.

Miinukset: The dinner is only average, not really exciting. Maybe we did not know how to order when we book the hotel rooms. Besides, the sand spa has additional charges which we thought should be included in the room rate.

Plussat: great ocean view, good access to hotel from Ibusuki Station

Miinukset: breakfast, communication with hotel staff

Plussat: Rooms are spacious. Sea view in sunrise. Onsen is okay.

Miinukset: Its rather remote. Very few dining facilities nearby. Have to walk almost a kilometer for a convenience store.

Plussat: Fabulous location. Easy check in.

Plussat: Walk across the street for the 1100 yen sand bath, so convenient!

Plussat: Spacious, owner was very nice

Plussat: The room is a traditional tatami floor room with futons. It was quite a large room and warm bedding so it was very comfortable.

Miinukset: The place is quite old and rustic but the location is fabulous.

Plussat: Right opposite the sunamushi onsen, delicious breakfast

Miinukset: The creaky floor for someone on a heavy side like me worried that I will disturb the rest.

Plussat: Good location opposite the Sand Bath and many food options within a 10 minute walk. Quiet, but friendly staff. Actually got a very good sleep.

Miinukset: The facilities are generally old and basic, and it is a little far from the train station. 30min walk roughly.

Plussat: Great hospitality from the owner! Even though I've arrived late for check in, the owner was very helpful in settling me in and showing me around the place. He spoke some English too! There were a lot of helpful information located in the hostel, such as train and bus timetable. Also, it is located right in front of the bus stop which takes you around the town and only one street down from the beach, which was a bonus. Felt very much like staying in a local neighbourhood, lovely sunrise in the morning and met a lot of locals taking a stroll along the promenade.

Miinukset: A bit dirty in the bathroom area like others have said. It wasn't at a intolerable standard of a hostel but it does feel a bit shabby compared to other places in Japan. Bed wasn't too comfy, but okay. Location wise, just be aware this area isn't very close to the shops/ pharmacies/ supermarkets except souvenir shops...but you do have the beach.

Plussat: breakfast not really good, hotel factility is old,hotel style old, furniture old, staffs old, overall the hotel is old unsaticfly there was no wifi at room. enough carpark space

Miinukset: My advise : redecorated the hotel

Plussat: Hot sand bath

Miinukset: Nothing

Plussat: Try the sand bath, inclusive in the room rate

Miinukset: Was there during weekend, too many people at the breakfast, food did not top up fast enough

Plussat: Room is spacious and with good sea view. Hot sand bath is fantastic !

Miinukset: One male waiter of the restaurant is a very impolite person. As two of my relatives do not eat beef, I had given a message to the hotel that they do not eat beef but port/chicken is ok. When we were taking dinner in the restaurant, the above waiter took away all the dishes of pork without giving replacement and insisted that they received message from us that the guests do not eat beef, pork and chicken, so no pork would be served to them. I think his English is too poor to understand my message. Poor english is not the main point I have to lodge any complaint, but what annoyed me is his manner, he took a very stubborn, aggressive and impolite attitude and not listening to our explanation . Eventually, the affairs was solved after I explained the affairs to another male waiter (a Taiwanese youth). I am a frequent traveller to Japan and I visited Japan many times each year . The Japanese staff always gives me impression to be very polite and helpful but this time I was really disappointed and would not live in this hotel in further .

Plussat: Old staffs let us feel warm and friendly.