They need better enforcement of their no smoking policy and making people turn down loud music after 10pm
Location ~ ENTIRE STAFF OF HOTEL !! Pool !!
Disaster at check out
Clean and comfortable
Upon check out I realized the overbilled me. They billed triple the rate promised when booked. Their response was it will take two business days. After hours of my own time I was able to get it corrected
Water doesn't drain from tub
The price ! The only thing this place has going for it is the location!
We were staying at the Courtyard for a family wedding. The negotiated group rate was fantastic...$119 per night for Friday and Saturday. The pool became the gathering place for all of us staying at the hotel. Loved the space. It allowed us to spend more time together. The restaurant food was much better than expected.
The hotel would not honor the group rate for Thursday night. All of us traveling from the east coast had to fly in Thursday for Friday's wedding events. Service in the restaurant was slow.
Check, some helpful staff
Noisy b/c next to vending machine. Ask to be moved. Wanted me to move everything out before changing rooms. Hard with kids. didn't change rooms. Coffee maker didn't work.
Ease of check-in, parking and room location close to parking.
Nothing. Great stay.
Sleek, comfy, and well located
The Marriott was perfect! Sleek, large, clean comfy room. Mine had a view of the mountains. The location was in the center of the shopping district. Loads of eateries and great shopping.
The service from the valet to check in to to food service was excellent and friendly and very professional. The room was very nice and decorated.
Elevator and hallway carpet looked very dated. Room bathroom was unbalanced and boring. Night stand drawer handle needed to be better wiped clean.
Enjoyed are stay. It's a great location close to everything in Pasadena.
Pasadena Convention Center ja Norton Simon Museum (museo) sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 579 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott Los Angeles Pasadena/Old Town on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.