Patna hotellia

Plussat: Clean, well located and comfortable bed

Miinukset: Staff at reception- rude Website says it has spa etc but they're only for men (as mentioned by the hotel staff) TV has no english channels Overall if one compares the facilities offered to the charges then it's an overkill....

Plussat: Very nice services & familiar environment.

Miinukset: Washroom space area is very short.

Plussat: This is the best hotel in Patna. The situation is excellent, in front of Gandhi maidan, in the center. The breakfast buffet and the restaurants are excellent. I had an exceptionnally good massage by Mr Chandravanci Sachin, who is a perfect therapist.

Miinukset: nothing

Plussat: Good hotel with very good located in front of the Gandhi status. Considered as high end in a prime location in Patna

Miinukset: Push for buffet dinner. The a la carte restaurant has many dishes not available though they could source from the buffet restaurant ingredients...

Plussat: Nice location. Clean hotel. Friendly staff. Room service and quality of food was okay. The breakfast spread was good and quality was okay.

Plussat: Warm and friendly ,very nice room helpful staff

Miinukset: The internet connection was very poor and lasted only 5 minutes at a time. The TV program selection very limited only Hindi and no news channels were available when requested. Also there was one time when sone speciality sweet was left in the room and when we came back it seemed like some of it had been eaten by someone

Plussat: There are some yumee restaurants nearby including two movie theatres .

Miinukset: There are some yumee restaurants nearby including two movie theatres .

Plussat: Really great hotel, was very happy

Plussat: This hotel is not value for Money

Miinukset: There was a mouse in my room. The food was basic and very little courtesy from the Hotel staffs. Also, not worth the room tariffs that they charge.

Miinukset: We didnt like anything. Right from giving us a single occupancy room where we have booked for double occupancy to the service. Very unprofessional team. They dont communicate with each other and dont know anything about the guests. In totality a bad experience

Plussat: Nice beds. Nice arrangement of room.

Miinukset: It didn't really feel like a 5 star place. General cleanliness, not so good. Had to ask many times for basic things to be fixed.

Miinukset: Despite calling in advance the hotel staff at check-in had no idea I had a reservation. The staff took my phone and started sending emails and taking pictures of my email from booking.com without asking me. That was super unprofessional! The hotel bathrooms have not been maintained. So even though it is clean in the conventional sense, it appears dirty. The bathtub had black patches in multiple places. Same for wall corners. Same for the bedding. The sheets were probably washed but they appeared dirty. I tried to cancel my reservation and there was so much confusion around it. One minute I was told it is cancelled, then I was told it couldn’t be cancelled. They had no clarity regarding the pre-payment policy and asked my to find rant myself. There was no coordination at the desk and it seemed like there was no communication between staff from different shifts and no clarity on whose responsibility is what. This is a minor issue, but on 2/3 days I could hear the staff talking in the corridors from inside my room. And that was very early in the morning. Before 5 am. On the last day, there was a wedding and they let the music folks play drums for one hour at the hotel door which was kept below my room. After requesting they did move me to a different room, but overall there was no prior notification that such an event is happening and if I’d like to change my room; or atleast limit the duration given I’d called them 15 mins into the start about how long this would continue (to which I was told a matter of a few more mins). Overall, the service was very poor, and definitely not worth the price charged by the property.

Plussat: Executive rooms are good, courteous staff

Miinukset: Chanakya tower , in which I booked the room is a filthy place, i had to upgrade my room to executive one which is in the main building , the banquet halls are not wheelchair accessible

Plussat: happy surroundings. GOOD food

Plussat: Good Hotel with very good service and very kindly and helpfully Staff. Nice rooms and clean and Quiet. I got free late check out. They offer very good service. All important things are in walking distance.

Miinukset: Breakfast its a bit simple. But they prepare for you an omelet. For that kind of Hotel I expect they have not only Instant Coffee. If the breakfast is included in price than that's fine. If you have to pay extra you can look another places very close. No Elevator to the Hotel Entrance in second floor from street. But they will help you to carry it. You have to run the water for 10 Minutes to get warm not hot water, for that price I expect more.

Plussat: The staff were very nice and the room was also nice.

Miinukset: The room we got had very little light.

Plussat: Good service Good food and comfettable stay.

Plussat: Towel were smelly n dirty not even white enough in color Rooms had damp smell Looks like not clean but sprayed odour

Miinukset: Towels Not even 3star Rip off for the price we paid

Miinukset: The breakfast spread is pathetic. Cold food. Unprofessional staffs all around

Plussat: Room was clean and neat

Miinukset: While placed an order for in room dinning, as dinner reached to my room, guy delivered my dinner started asking me to pay the bill through cash and he was not ready to place the dinner on to table

Plussat: It was 2 single bed joined where as I needed 1 king size Bed

Miinukset: King size bed

Miinukset: The restaurant needs improvement.

Miinukset: The staff are pathetic. They first steal your room keys and then charge you Rs.500/- for it. Beware!! Rooms are very small for the rates being charged.

Plussat: Its location & ambience attract you most.

Miinukset: Sometimes delayed service.

Plussat: Small hotel. Location is not that good. When v stayed. Full hotel had 2 rooms occupied. Service was very poor and scary . Not reccomend. And fairy expensive. Stay away from this hotel and even better stay away from Patna. Sad city

Miinukset: Everything

Plussat: Customer care

Miinukset: Hotel do not have lift facility

Miinukset: Fittings of bath room

Plussat: Very clean hotel, with comfortable rooms. The manager was helpful ordering taxis and such. No restaurant on the premises and access is a little tough- 3wheelers are not allowed in that section of town, so it's bicycle rickshaw or taxi.

Plussat: Rates high as per the facility and breakfast could have been good

Miinukset: Rates high as per the facility and breakfast could have been good

Plussat: Its a very shabby and poorly maintained property,,, had to leave immediately as I kept sneezing because of the fingus. Bedsheets were dirty and the pillows smelled horribly...

Miinukset: Horrible rooms

Plussat: I DO NOT LIKE AT ALL.

Miinukset: ONLY LOCATION

Miinukset: Dirty room and as well as bathroom also

Plussat: I liked its location and room service.

Miinukset: I dint like its washroom and design of its furniture.