We enjoyed our stay . Very clean room, staff was very helpful
It was conveniently located to a lot of places, not too far from the beach. It was not in a bad area of Pensacola. The bed was actually really comfortable. Staff was nice.
The hotel is definitely older. Most of the furniture in the room was banged up, some of it was a little wobbly even. The pictures of the room with the nice wood looking floor was definitely not the case for our room. Ours had old carpet. I don't know if the rooms are in progress of being remodeled and that was one that had been done, but it felt a bit like the wool was being pulled over our eyes. Some sketchy looking people hanging out in the hall like areas between rooms. Arrived to the breakfast at 8 am, there was hardly anything left. There were two of us staying in the room and there were 2 towels upon our arrival.
Nice for the price
Wi-first was good, close to highway, food and shopping
Water leak in room for 3 days and had a must wet mildew smell, was not fixed or nor moved to another room they didn't even offer to move us or adjust billing. Had to book an additionall day and they said they will move us to another room due to the leak issue and I won't have to pay for the night, but they charged my card anyway. On day 3 of our 5 day stay I asked if they ever change our sheets, and requested for it to be done next morning, was never done. Sheets and towels had stains, Breakfast was a complete carb fest no fruit or proteine options coffee was like colored brown hot water. Staff seemed nice enough, but never followed through on what they say they'd do.
Was hiding from a hurricane
Very clean and comfortable
The breakfast was marginal
Filthy, run down and badly in need of management and renovation
The location is convenient, the beds were comfortable
Booked 7 nights for vacation. 5 nights and 4 rooms later ... The first room was very damp and smelled like mildew. It had a broken down dehumidifier in the corner of the closet. On day 2 I moved to a nicer room, but the TV didn't work. The maintenance guy got it working (the maids apparently pull the wires and the electrical splitter ends up half unplugged). A 2nd visit from maintenance got the cable TV working (it too had wires that had been pulled out). Both rooms had bathroom doors that were physically larger than the door holes, so they could not. E closed. Don't expect any privacy when using the bathroom! After 3 nights in room #2 the hotel asked me to move again to avoid expected noise (the cable company was rewiring a portion of the hotel since the cable didn't work.) They forgot to save me a room, so when I came back at the end of the day they didn't have any more king beds available. The first room they gave me had a non-working desk lamp. They gave me the next room over, but its bedside lamp didn't work. (My whole vacation was beach and a safe comfortable place to read - so a working lamp didn't seem to much to ask for.) When I went back to the lobby I saw the Operations Manager, Matt, who oversaw several hotels for one owner. He tried switching light bulbs on the desk lamp in the first room but that didn't work. Then we tried replacing bulbs in the 2nd room. That worked. The tv didn't work - but I knew how to fix it based on the earlier room. After he left I realized that there was a puddle in the bathroom coming from a leak in the ceiling. I went back to the lobby to ask to be moved again the next day. On morning 5, Matt moved me to the America's Best Inn next door, which he manages and which had just been renovated. That room was nice until I found the bedbugs.... I didn't expect the Baymont Inn to be the Four Seasons, but I did expect a safe and comfortable place to stay. Shame on the owners and on Wyndham for such poor management.
I can't complain. My room was clean and stocked. Looked just like the picture online.
Not a nice or safe place
Nothing!! Not one thing.
The property was rundown and the clints were low life drug users that had me up looking out at my car all night!! They kept walking around outside talking loud and talking bad language.
It was extremely loud, we were placed in a room with no cable and when asked to correct the situation they said "ohhh I forgot we weren't suppose to book anyone in this room." The room wasn't very well cleaned and do to construction at the hotel it was difficult to park and too loud to rest. Would not stay there again.
Not too far from the beach
Hotel needs an update
The towels were clean.
The roaches that met us inside the door, the dirty unchanged sheets, the dirty bathtub, the filthy, crusted baseboard. I took pictures of the filthy bathroom and am sending them to the corporate office to ask if anyone there would spend the night in this room.
I hadn't had that good night's sleep in a long time. I have arthritis. In the morning I wasn't stiff or sore and felt well rested.
Location was confusing. A lot going on at the same place.
Pensacola Civic Center ja University of West Florida sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja pesulapalvelut. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 2 001 arvosteluun
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