Pensacola hotellia

Miinukset: Very helpful staff, we enjoyed our stay.

Plussat: The staff is always wonderful there. All are always so very friendly.

Miinukset: The threshold to the bathroom was broke in 1117. And the ceiling grid by the bathroom and by the vent was a little moldy. Not too bad but, the rest of the room is very clean.

Plussat: Clean facility, friendly staff, and great central location.

Plussat: The hotel was beautiful. The view from room 802 was awesome. The beds was comfortable and the room was very clean

Miinukset: I wished it had a microwave in the room.

Plussat: Location close to the interstate

Plussat: Love the main floor architecture. Found most of the staff very helpful and friendly. Rooms were clean and good sized with comfy bed. The bar and restaurant was great!

Miinukset: For a four star hotel, I was hoping there would have been a concierge to ask questions of and make suggestions for our site seeing.

Plussat: Very Friendly staff, clean and quiet room. This hotel has a lot of character—historic and nice antique furniture. Room was spacious with a lot of windows and a nice view of the area.

Miinukset: Without knowing the area very well, I was concerned about the security in the parking lot—not sure there was any. However, we had no issues.

Plussat: Beds were great, pool was clean and had a great location

Miinukset: No coffee in lobby

Plussat: the staff was amazing. We loved the atomosphere and the little bar downstairs was awesome. The people couldn't have been any nicer.

Miinukset: Wish there was coffee set up in the lobby.

Plussat: staff

Miinukset: old musky room, noisy, terrible small tv's

Plussat: The history, the location, all of the staff went above and beyond. I met a lot of nice people that worked at this hotel in my daily travels there. They were so kind, polite and went above and beyond. I wish I could remember everyone’s names-so k

Plussat: Friendly service, great location, great view, real nice place.

Miinukset: Nothing

Plussat: Location

Miinukset: Furniture outdated and shows age.

Plussat: Cheap

Miinukset: It was very run down and dirty

Plussat: Nothing is a trash

Miinukset: Never ever

Plussat: Convenience Location Price Very friendly and helpful staff

Miinukset: Wish there had been a nice chair in the room. Curtain was mailed to the wall on one side.

Plussat: The room was nice

Miinukset: Everything was nice

Plussat: Hospitality

Miinukset: Hot breakfast

Plussat: The location was great and very easy to get to. It was in a key location. Staff was friendly

Miinukset: Lots of hidden fees at check-in As a Wyndham member I do not pay for early check-in but was charged and it was too late to cancel. I normally pay cash for all my stays since I had a credit card hit from one of the hotels in New Orleans and have never had to put any additional money down by doing so. The internet was almost non-existent. When traveling with teenagers that is almost a must. They should not even advertise the service

Plussat: That I found a room close to the Airport

Miinukset: The fact that there was pot smoke everywhere and no breakfast

Plussat: Nothing

Miinukset: Nasty room, sway back bed, moldin bathroom, dirty floor

Plussat: Exceeded expectations and good value for money

Plussat: Customer service was very good.

Miinukset: Nothing

Miinukset: It was not well stocked or resupplied and the floors were DIRTY !!! They didn't change the bedding and not sure it was clean when we got there ! Not a place I would stay again .

Plussat: The room was nice, loved the kitchenette with a full size refrigerator.

Miinukset: No

Plussat: Price

Miinukset: Nasty towels, crazy tenants, broken items in room, walls and floors were filthy.

Miinukset: It was in a horrible location, I was so nervous about staying there I left at 5am, just to get out. The hotel, I hope, is under renovation. It was nasty.

Plussat: It had a roof and running water.

Miinukset: Location is in a sketchy area. Clerk was not rude, but not pleasant. First room was filthy with lots of dishes in the sink, pots on the stove, food in fridge. We went downstairs and he said he realized later it was a late checkout and maybe was not clea

Plussat: Clean. Efficiency. Location.

Miinukset: Refrigerator was very noisy but they said they would address it right away.

Miinukset: Chairs were dirty and potato chips were in the corner of the walls

Plussat: Convenience, price, and cleanliness.

Plussat: IT WAS ROOMY AND HAD 2 BEDS

Miinukset: SOME THINGS DIDN'T WORK...A LITTLE OLD AND CRUMBLY

Plussat: Was just a good place for a good price ! It wasnt to far of a drive to downtown or any of the sites.

Miinukset: The bedroom carpet was very weird i think they were tile but it was okay.

Plussat: Room was spacious and the bed was fantastic!

Plussat: The location was great for the money. We were about a 10 minute drive from the beach and there were grocery stores nearby to stock the fridge.

Miinukset: Was disappointed that when we arrived after the listed check-in time that we had to wait for one of out rooms.

Plussat: The room having a Kitchen at a reasonable rate is why we stayed here. We would stay again!

Miinukset: The staff could use some customer service training.

Plussat: Access to the property is not easy, especially at night.

Plussat: Everything

Plussat: Breakfast was complete, have everything, room was perfect clean, quite, staff very friendly and talkative, the hotel is very close to I-10

Miinukset: for me everything is ok,

Plussat: Location was really great. Also, I am from Pensacola and remember when this particular property was under construction. I always thought the architecture was interesting and have always wanted to stay there. Staff was great too!Well worth it!

Plussat: The staff and size of the bathtub.

Miinukset: No hot water.

Plussat: Every thing was new and fresh, very clean, very tastefully decorated. Staff was top notch.

Plussat: Very friendly staff

Miinukset: Mo

Plussat: The staff there is great. The rooms are super cute and super clean.

Miinukset: The mattress was a little loud.

Plussat: Nothing

Miinukset: The front desk person was EXTREMELY rude. Poor experience overall. Never booking there again.

Miinukset: I had to Kill a waterbug in my room and there were large gaps under the Hotel room door that led to Loud noises throughout the entire night

Plussat: They were pet friendly which was so important for us.

Miinukset: Nice staff, great breakfast choices. We wouldn't change anything.

Plussat: I liked the partial continental breakfast.

Miinukset: Yes. 1st thing is it wasn't the hotel I chose. I chose the same hotel but on University/Davis Hwy, but after I made my selection I was given this one instead and did not realize it til later. 2. loud music playing. 3. room had no phone.

Plussat: The price, location, and the hot water.

Miinukset: The rooms, as well as, the whole really needs to be upgraded.

Plussat: The room and how clean it is. Very nice love to stay there.

Miinukset: Just the price. But i can deal with it cause its clean and the people are nice

Plussat: The room was clean and comfortable and the staff was friendly

Miinukset: Breakfast was only cereals and some very sweet pastry.

Plussat: The staff was courteous and professional. The price was great and location excellent.

Miinukset: The bathroom really needs to be upgraded.

Plussat: Beautiful place and very clean!

Plussat: I really wanted to give this hotel a 10 across the board, and would have, had we not experienced a concerning situation this morning. There was a car, running with lights shining in our room, for several hours this morning. There was a person in the drivers seat seemingly incoherent, and apparent beer can on the ground and vomit. I mentioned it to a maintenance person while I was loading the car, and spoke to the manager upon checking out. The manager seemed completely uninterested, even when I voiced concern that the person in the car might be sick or even worse. This was a very clean, comfortable hotel, and the person who checked us in last evening was very pleasant and accommodating. I’m sorry that the manager did t feel the urgency that I did regarding a possible serious problem.

Miinukset: See above.

Plussat: The bed !!!

Miinukset: Water leak

Plussat: Very peaceful and relaxing.

Miinukset: Getting the right days of our stay would have been nice! We werent set to arrive till Feb 8th and was charged for Feb 4-5th.

Plussat: Great price

Miinukset: Thin walls.

Plussat: Clean, comfortable, and well maintained. Though it's older, it's better kept than newer ones we have stayed at.

Miinukset: No

Miinukset: It was a little noisy. The neighbors could be heard. Motion sensor kept engaging the light which was a little annoying.

Plussat: Very nice staff, clean room but very small.

Miinukset: Back building was difficult to get to and a lot of sketchy cars parked there.

Plussat: Jovial, pleasant, ....

Miinukset: ..noise and moaning can be heard from other rooms. Due to thin wall/insulation.

Plussat: No food. Rooms need severe improvement. Staff was great.

Miinukset: Location

Plussat: I always stay here during Mardi Gras. I get to visit my family that lives here and visit the cemeteries where my ancestors are buried. I have never had a problem. The staff is very friendly and are most helpful.

Miinukset: Everything was great

Plussat: Best location, convenient parking, staff offered me better location room within complex. Really nice breakfast.

Miinukset: not a thing

Plussat: location

Miinukset: bathroom was moldy

Plussat: Location location

Miinukset: Area

Plussat: Awesome location

Miinukset: The Ac barely worked

Plussat: The staff were friendly. Had our room ready even though we were 2hrs early.

Plussat: The room was surprisingly updated. They were also renovating the exterior which is nice to see.

Miinukset: The location was not ideal but it was closer to downtown than I expected.

Plussat: Liked the closeness in proximity to everything the customer service.

Miinukset: Did not like the infrastructure of the hotel area.

Miinukset: Didn't clean the room 3 days in a row and we were there for 7. Barely wanted to give us towels. Room was not worth the price at all. Pocketed our deposit due to a small juice stain on cover. Never will stay here again. Shower also didn't work and stopper for tub was raggedy.

Plussat: I got a great price, but after seeing the room I would not say I got a great deal.

Miinukset: The room was not clean. Garbage had not been emptied. Door did not seal well and not only could you hear people talking outside but you could also hear people in the next room who were talking at a normal level.

Plussat: Place was a dump

Miinukset: Yeah that I got duped in to Staying there

Plussat: Poor management General Manager and housekeeping staff very poor customer service

Miinukset: Housekeeping staff

Plussat: The lady who cooks breakfast was really friendly.

Miinukset: The bathroom smells like pee & mold, saw roaches crawling in the tub. The front desk staff need customer service training and the towels had stains . I’ve stayed in cheap hotels before and it was way better than this. I would never stay there again

Plussat: The area

Miinukset: All the roaches they were everywhere and hair on the tub and on the clean towels

Plussat: Ok for the money. Will probably stay there again

Miinukset: The carpet needed cleaning! Deep cleaning or replacement. And lamps with working bulbs..

Plussat: Breakfast ext

Miinukset: Room 109 tv wasnt working for the hold weekend

Plussat: The location to eateries.

Miinukset: The round about set up.

Plussat: T hff e bed was comfortable the front desk staff was excellent

Miinukset: Housekeeper were not friendly no one speaks my room didn't cleaned my entire stay and the supervisor messaged my husband after work to tell him how she for got to put our items in the room very unprofessional shalandra was her name if I'm not mistaking n yes I still have the mesg

Plussat: The quiet room nice bed and pool side view

Miinukset: The unprofessional housekeeping department

Plussat: hot breakfast

Miinukset: nothing i didn't like

Plussat: Great

Miinukset: Nothing

Plussat: The front desk staff

Miinukset: The service at the restaurant very slow and had a mix up with our food. The food was good once we got it.

Plussat: The property was very clean, the staff friendly. Will definitely stay here again.

Plussat: Hilton Garden has the consistency of Marriott.

Miinukset: The price! We had to pay $--- for this room. Way over priced

Plussat: Room was clean and had all traveling amenities needed. Appreciated airport shuttle service

Miinukset: Bar area could stay open later on the weekends. Last call was 10 pm

Plussat: Great stay

Plussat: Easy check in. Clean Rooms. Accessible to mall and other amenities. A quiet stay.

Miinukset: Firm pillows would’ve been nice.

Plussat: Nice

Miinukset: No

Plussat: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms

Miinukset: Upon checking in, my wife (not thirty anymore) asked for help. She was greeted with-"With what" like don't bother me. When informed the desk "with my luggage" she was informed there was no one available. Can anyone imagine a Hilton acting in this manner!

Plussat: The common area are very inviting. We got there too late to enjoy them, but I would have loved to go down to enjoy a glass of wine at the bar.

Plussat: Our server this morning was so friendly! We chatted like new friends! She even picked me a fresh Florida orange from the tree behind the hotel!

Plussat: The hotel is modern and close the many things.

Miinukset: The rooms need better cleaning, especially the rugs n dust. The rooms should have a microwave in then. You have to go to main floor to use communal microwave which isn't clean.

Plussat: Breakfast was great!! Staff is very friendly

Miinukset: The room and bathroom could have been cleaner. I wouldn’t pay $100 a night again to stay here

Plussat: The beds were comfortable. Shower clean. Close to airport.

Miinukset: Under staffed, one person doing everything from check-in’s to bar to dining and handling room cleaning. Also wish that breakfast would be available earlier, or that my request for a refund on the prepaid breakfast was granted as our flight was canceled and rescheduled for an early departure. I was only offered to be signed up for the loyalty program. It was also odd that the 1 person working had friends hanging out in the lobby visiting with him, when he was obviously busy at work.

Plussat: Close to a lot of activities and stores

Miinukset: No microwave in room

Plussat: You can walk from airport and then they have a van that can take you to places close to the hotel like restaurants, mall, Sacred Heart Hospital

Miinukset: It can be a little pricey at times for what you get

Plussat: Location

Miinukset: I am highly disappointed at this Hotel stay so far. I checked in at 8pm only to get to my room and there is no hand soap nor bath soap. I informed the front staff immediately. I returned to my room after about 30 to 45 minutes later from getting food and still no soap and the counter top was dirty. I went to place my food on the eating table and its dirty as well. I returned downstairs to ask for room service and while stating my concerns the gentleman told another gentleman we have another room not clean.  The young lady came up she informed me that the hotel is out of soap. REALLY!!!! Thats not good especially when its a virus floating around and the health department is stressing how important it is to wash your hands. How can I when the establishment I booked for lodging don't even provide any when they are supppse to. No one informed me of this matter at check in or prior to my arrival. I call that poor customer service. After she look in the bathroom the young lady also stated that the room sink area was missing towels and half clean. She did apologize for the inconvenience but this is horrible for a hotel with such high ratings and standards. 

Plussat: location and clean

Miinukset: price was too high

Plussat: It was a great location.

Miinukset: I got locked in the bathroom because the door handle broke off. We couldn’t call for help because the phone didn’t work.

Plussat: Great breakfast, most friendly staff and clean facility

Miinukset: None

Plussat: The receptionist was very helpful and incredibly sweet.

Plussat: Location

Miinukset: Staff was untrained, no coffee brewed in am, housekeeping didn’t bring items requested

Plussat: nice staff

Miinukset: breakfast could be better...egg whites, more hot options way too expensive

Plussat: Great staff, nice open clean feeling, awesome location.

Plussat: The breakfast was awesome and the location was perfect for meeting with family. The cocktail lounge and resteraunt was awesome also!!!

Miinukset: Nothing.

Plussat: Big room. Very comfortable space. Very nice staff.

Plussat: Staff and service was great -restaurant excellent value

Miinukset: Na

Plussat: Put some love

Miinukset: Nasty hotel and dirty rooms

Plussat: The upgrades look great. Nice lobby. Friendly, professional Staff! Very nice room. Clean and spacious.

Plussat: the bartender from Maine is the best ever

Miinukset: Nope this is great

Plussat: It was very new and clean. Staff were amazing

Miinukset: Nope

Plussat: The beds were very comfortable.

Miinukset: The so called restaurant that is inside the hotel. I think breakfast should of been complimentary. They charged 10 dollars per person for buffet breakfast. The breakfast was terrible and the waitresses were too!

Plussat: very nice, clean room

Miinukset: was put on the top floor as far away from the elevator as possible. not good for my arthritic knees!

Plussat: modern and spotless clean! comfortable beds beautiful bathrooms great food options incl. room service

Miinukset: several stressed out staff members (understaffed?) dog policy (barking dog next to our room) $25 night incidental charge must be paid up front whether you want the incidentals or not and is later refunded price is very high - not sure it is worth it

Plussat: Staff was friendly and helpful

Plussat: It was fine for a night, nothing special. Friendly staff, comfortable bed, a convenient location for us with some food options around.

Miinukset: The phone rang twice at 1.30 am, it’s very loud and woke us up.

Plussat: Comfortable and clean bed. Staff was very nice. Decent location. Quite even though they were full.

Miinukset: Microwave was dirty and trash in the drawers. Don’t think they cleaned the kitchen well at all. Water did not drain well in the tub.

Miinukset: Rooms smelled bad and not clean and the halls smelled like smoke people hanging out all in the parking lot

Plussat: The staff is wonderful here.

Miinukset: They run short in the grab and go breakfast items alot

Plussat: The staff is amazing here.

Miinukset: The breakfast stuff is not completely stocked most days

Plussat: Location to University of West Florida

Plussat: Nothing

Miinukset: Everything! Dirtiest hotel I have ever stayed in!! Zero Stars

Miinukset: Dirty , smelly rooms , dog poop outside poor maintenance , shady people

Plussat: I liked the value for the cleanliness and location.

Miinukset: I can’t think of anything.

Miinukset: I am writing off staying in any Extended Stay America units after this one. 2 1/2 Stars? No Way. This place is tired and worn out like the rest of them. Slapping paint over the scratches on the walls doesn't cut it. This place is barely Motel 6 class .

Plussat: Friendly staff

Miinukset: Mold was in my room. Room smelt bad.

Plussat: The staff was friendly, the location us easy to find and close to a lot of restaurants and shopping

Plussat: The prices were amazing for the location an Me an My Husband stay.. The staff was Bery helpful , an the rooms were very clean ! We’ll be back SOON!

Miinukset: Non smoking

Plussat: Nothing

Miinukset: Their was pee on the toilet hair in the beds soap scum on the shower wall I took my sandles off with in 5 min my feet were black cought all night long

Plussat: The location is close to the interstate.

Miinukset: Limited television channels nothing to watch they need to add sports channels. The grounds were very dirty with cigarette butts and trash.

Plussat: Location

Miinukset: Rooms were dirty, and had gnats

Plussat: Nothing

Miinukset: On my second day here I saw a roach crawling on the wall. The housekeeping was horrible. They gave me a comforter for our bed that had stains all over it. I had to go the office and get a clean one.

Plussat: Every thing

Miinukset: N/A

Plussat: The bed and bathroom was okay and the tv was nice and in good shape.

Miinukset: That there is no microwave or refrigerator in the rooms and the air was not getting cold. And the smell of the room when I arrived was horrible I had to go get a candle and air freshener.

Plussat: Everything

Miinukset: N/a

Plussat: The bed was fine staff was friendly and the price was affordable and they let my dog stay

Miinukset: but the room reeked of mold and the ceiling was bubbled and peeling from water leaks and you listen to sirens scream all day and night. I woke up with a sore throat so we left early. There were even cigarettes in the drawers (neither me or my partner smoke)

Plussat: I liked nothing about this hotel, it was the worst hotel experience I've ever had. The hotel employee should really find a better place to work, this dump doesn't deserve you.

Miinukset: There was so much wrong with this hotel. I was assigned to 3 different rooms for a 3 night stay. Mold, urine, bugs, broken doors, AC didn't stay on all night, no towels. It was absolutely horrible.

Plussat: It's location

Miinukset: No carpet in the room, old bath linens were thin and rough, the smell of smoke in my non smoking room, unpleasant staffstaff

Plussat: The location was excellent, there were plenty of places to eat in the area and it was convenient to most locations.

Miinukset: The room was musty, there was a scorch mark over the air unit. There were piece of a roach on the bathroom floor and I found a pill on the bedroom floor.

Plussat: The people were great!! Breakfast was super! The lady at check out was amazing! The lady a check in was just ok. It was late though when we arrived.

Miinukset: No elevators. I just had knee surgery and it was very hard to go up and down the stairs. And having to haul up luggage.

Plussat: Everything

Miinukset: Nothing

Plussat: Hotel was nice and clean great breakfast

Plussat: Staff was very friendly helpful just all around excellent service. Rooms where net and clean bed was very comfortable and soft. Inside bar was pooooopping

Plussat: Breakfast

Plussat: Nothing

Miinukset: They charge your card immediately for the room "which is perfectly fine" then when you arrive tell you that there will be another night charged and 100 deposit that you may receive back in 3 to 5 days! Front desk was very rude and still awaiting refund back! Will never book there again!!

Plussat: Breakfast

Miinukset: The whole hotel smelled like Marijuana. The staff was very unfriendly concerning that. Told us they would consider a refund. Been almost a week and they're ignoring us and still haven't released the deposit from my card. Ignoring that too.

Miinukset: Sometimes the friendliness of the desk staff can make all the difference. Finally had a welcoming interaction as I was leaving.....

Plussat: Location and the breakfast

Miinukset: The person checking me in seemed disinterested and not particularly friendly.

Plussat: My escort

Miinukset: There were lil stickers in the grassy/park area

Plussat: The best part for me was being right off I-10 and no trouble finding it. Easy in and out the next morning, clean room and will stay again on my way back from Florida to Oklahoma in April.

Miinukset: Too much noise. Normally I'm able to get good sleep. Each morning I was awaken by people bumping around and making noise. Thia normally never happens. No breakfast but bit the hotels fault

Plussat: Great location. Near Interstate 10 and easy access to local places to eat

Miinukset: Worse mattresses i have ever slept on. Back hurt so bad after just a short nap that i ask hotel employee at the front desk about changing rooms and she said they are all bad, we are in need of an upgrade and left it at that. No room to eat break

Plussat: Excellent staff, great location, comfortable beds! Clean room, and great hot breakfast!

Miinukset: Minor carpet stain in the room...looked liked something was spilled in front of the mini fridge.

Plussat: The bed was comfortable and the room was spacious

Miinukset: We booked 1 night and later added 2 additional nights. We checked in around midnight. I asked the guy behind the desk if we could get the same room for the 3 nights. I tried to explain it to him several different ways. It really isn’t a hard concept. He said I would have to wait until morning. I asked if it was because they were fully booked. He said no. I asked if there was a price difference between the rooms. He said yes. I said fine, if I have to pay more, then charge me more. He said he couldn’t do that. So I ended up not sleeping well because I wasn’t sure if we were going to have to haul all of our luggage all over the hotel. It was very frustrating. We ended up in the same room for more money, but didn’t find out until the last m. I really think they need to train the night staff on how to handle these situations

Plussat: Everthing

Miinukset: Nothing

Plussat: The hotel was great! Very clean comfortable and great price. No complaints at all about the hotel itself.

Miinukset: We called in advance to make sure the pool and hot tub were open and working We drove 8 hrs and prepaid. The pool was closed. The hot tub was warm, not hot and most jets were not working. At 11 o'clock at night it sounded like construction going on next door. They were drilling locks or somthing like that.

Plussat: Brand new and up to date. Easy to get to. Comfortable beds and sofa. Breakfast was good. Fresh and tasty. Good selection.

Miinukset: Had a hard time getting the TV remote to work, but it didn't matter too much to us anyway.

Plussat: Bed bathroom breakfast

Plussat: Endless hot water!

Miinukset: Room was so nasty and far from clean. ( we reserved the Presidential Suite mind you) Staff was very rude and disrespectful. Towels were old and raggedy. Sheets hadn't been changed....I mean list goes on and on. I highly DO NOT...I REPEAT DO NOT STAY AT THIS PLACE!!!!

Plussat: It was in a wonderful place the desk clerk Hotel employee was very hospitalble and the place was very clean and I loved the atmosphere of the place. Even when the morning clerk came in her demeanor was just as pleasant. I would rate 10 stars if possible!G

Miinukset: Not at all

Plussat: I think this hotel was clean, friendly, beds were comfortable, bathrooms nice. Would definitely stay there again!

Miinukset: No

Plussat: Breakfast was pretty good and the attendants kept the food stocked and the area clean.

Miinukset: The jacuzzi was not operating properly. It stayed on and most of the jets were not really working well.

Plussat: They had a good breakfast variety.

Miinukset: Our room air conditioner was down approximately 3 hours. They called the maintenance employee and he quickly repaired it.

Plussat: The front desk lady came to room instance to remove dirty towel and bra. Breakfast was great

Miinukset: One of my rooms had roaches and one of them had a dirty towel and a bra hanging in the bathroom there was no floor towels and the floor sweat alot

Plussat: Close to the race track

Miinukset: Everything was OK

Plussat: It was convenient to the interstate and allowed prts

Miinukset: It was very poorly maintained. Mildew on the shower curtain, room was in disrepair. The beds were terrible

Plussat: It’s always clean and they are always smiling I love this hotel

Miinukset: I have roaches in my Room

Plussat: Breakfast

Plussat: The location was excellent. I have copd but getting breakfast every morning was far enough to give me some exercise but close enough not to get winded.

Miinukset: The exterminators sprayed right before I checked in and I guess one got away because there was a roach crawling on my wall that night.

Plussat: Staff

Miinukset: No

Plussat: The staff was very nice

Miinukset: I went to the room and it smelled like cat urine to me. I could not stay there so I returned to the office and cancelled my reservation. Please do not charge me for this. The place should be condemned!

Plussat: A great place to stay while passing through Pensacola. Convenient and easy to get to off I10. Room was nice and bed very comfortable. Would highly recommend it.

Plussat: The lady on night shift was very helpful. My hubby is legally blind and disable and she was able to put us in a room that easy for him to get in and out. She even helped us with directions.

Miinukset: I cant think of any at all.

Plussat: nothing

Miinukset: It was run down , bugs in the room, old fixtures that were loose (sink, toilet made noises). The towels were very rough and so was the linen. Awful stay.

Plussat: Horrible place to stay

Plussat: Everything !

Plussat: Location excellent

Miinukset: It’s need to be cleaned outside & inside. Bed was comfortable, floors needed mopped and cleaned, walls need cleaned.

Plussat: Room rate was OK. Staff was friendly.

Miinukset: Property not up to Wyndham's normal high standards. Facility was old and not kept up well. Generally dirty, especially the floors.

Plussat: Front desk lady rude! Staff 3 people just standing around right outside our door upon checkin as we were unloading our car, made very uncomfortable. Room disgusting! Worst hotel I've ever stayed. NO got breakfast! I stayed in 3 laquintas the previous 3

Miinukset: Previous 3 nights all Laqyintas fine but this one was horrible!!!!

Plussat: Facilities were clean

Miinukset: The rate I confirmed with booking.com was different than the rate at the facility. When I questioned the difference I was told that the higher rate was “the rate for today.”

Plussat: Convenient location

Miinukset: Rooms are very dated

Plussat: Everything

Miinukset: Nothing

Plussat: Location

Miinukset: Soiled linens, flimsy bathtub , bed sleep quality not up to Laquinta standards

Miinukset: Room smells bad

Plussat: IT was a good stay. We were in town for a Navy Ceremony and the location was great

Miinukset: Could us new carpet out in the main area, it made it look a little shabby, I was a bit worried first off but the room was just great.

Plussat: The front desk staff was very nice.

Miinukset: Stayed 1 night had kids knocking on the door, guys fighting at 4:30am waking us up, did not feel safe. Cancelled the rest of the stay. Tub backed when showering, floors nasty, people taking outside loudly not well insulated.