Pensacola hotellia

Plussat: Our host was fantastic, letting us know how to get everywhere and where to see what. She also seemed to genuinely want to know about you and meet people The house was exceptional, decor was in line with its Victorian theme and was tidy throughout. Obviously being Victorian it's not going to be a new so some furniture was aged and old but in keeping with the theme. Breakfast of bacon and eggs (I'm gluten free so couldn't try the homemade biscuits but heard they were tasty). We stayed in the small room for one night and it was great. Our bathroom was across the hall but being British and used to sharing bathrooms etc with other guests this was no problem, especially as it was a private bathroom for us only.

Miinukset: Not many things to comment on that were negative. If you are after a unique experience or the chance to stay in a piece of history I highly recommend

Plussat: The breakfast was better than what my grandmother would've served :-) Great conversation with other guests and a very comfortable atmosphere!

Miinukset: The room was not cool when we arrived...it took a few hours for the a/c and fan to take effect...We were heading out for adventure so this wasn't that big of a deal.

Plussat: Charming Victorian B&B at a great location and a good price. The place is beautifully decorated with old antique furniture and dinnerware, books to read, various sitting areas to lounge in the living/dining room and the porch, a fridge stocked with beverages and delicious cake to snack on whenever you want! I felt like I traveled back in time. It is also very quiet, with only 4 guest rooms and immediately feels like home, instead of a cold hotel. The breakfast is also very tasty and always home-made!

Plussat: Lovely house and host and great location.

Miinukset: Nothing!

Plussat: Full of character!

Plussat: Location, good breakfast. Bed was comfortable.

Plussat: This is our third stay. Barbie is an excellent host....the breakfast is the best. We had Quiche Lorraine one morning and it was wonderful. Thanks Barbie for a wonderful stay. We will be back soon.

Plussat: First impression : historic home which is well cared for. Beautiful antiques . Rooms were well -appointed and very clean . Breakfast was excellent .

Miinukset: N/A. Our stay was very enjoyable.

Plussat: Breakfast was delicious with no waiting at your selected time. Staff was very friendly and accommodating. Love the history and presence of positive spirits living within. A beautiful home located within a short driving distance to parks and the beach.

Miinukset: Possibly put a folding door in the Suzanne room to separate the sleeping area from the bathroom area for more individual privacy.

Plussat: Very hospitable host and convenient location. Beautiful home and an excellent breakfast.

Miinukset: None

Plussat: Very close to downtown Pensacola, FL.

Miinukset: N/A

Plussat: Everything! The house was beautiful. Our room was perfect. We were in Pensacola to see our son who is a Marine and was able to take him off base and Barbie got him a bed in our room. It was great. The food was fantastic. This was our first B&B experience but it was the best!!!

Miinukset: We have NO complaints at all about this property

Miinukset: I was put in a room that was mark for guest with pets. They should have ask!

Plussat: Yes bed was very comfortable, and clean

Miinukset: No continental breakfast

Plussat: Staff was great. Bed and room were clean.

Miinukset: Got into shower and noticed it had not been cleaned. Had hair and left over shampoo in it.

Plussat: Staff was friendly and accommodating to all of our needs. Hotel employee went out of his way to make us feel wanted and at home.

Miinukset: People in the room above us woke us up several times early in the morning with their kids jumping off of the bed and banging on the floor. Smokers smoking outside of the building should be asked to smoke downwind from the door.

Plussat: Convenient to the airport; shuttle service back to the airport only; fair to good breakfast

Miinukset: We only slept here 1 night and had traveled from Germany so we were happy that we were only staying here for 1 night; the air conditioning unit was loud, would stay again most likely for a 1 night stay but not longer, dirty carpets are not appreciated

Plussat: The Staff

Miinukset: Felt very safe during my stay! Hotel has a security guard posted in front of building; however, it is not in the safest location in town.

Plussat: No breakfast here. Liked that there was a Mexican Rest right in front and McDonald's across the street.

Miinukset: Breakfast

Plussat: Friendly Staff. Room was very clean.

Miinukset: Booked (and paid for) a double queen bedroom, but there was only a single queen available at the check in. No discount, no refund. Very disappointing.

Plussat: The bed was very comfortable and the pillows were great.

Miinukset: I wish there was a breakfast of some sort involved. Due to the fact we pay so much, something complimentary besides WiFi should be available.

Plussat: Clean. The bed was comfortable. Large Shower

Miinukset: Free Breakfast

Plussat: The cleanliness

Miinukset: For the price there should be complimentary breakfast and the rooms could be updated

Plussat: The cleanliness

Miinukset: Everything was good

Plussat: Everything

Miinukset: Nothing

Plussat: The bed was nice!

Miinukset: After a long day of exploring Florida We came back to a dirty room they didn’t fix our bed or vacuum. It was disappointing! Also the next day they did clean but forgot to put toilet paper .. so it was annoying to have to go to the front desk to ask for some! also the staff was not very friendly they didn’t acknowledge me a couple of time when I last when I past the front desk .... I think it’s lame that the bar closes early and the pool ! It’s a nice hotel but we didn’t get good service! No one was really rude in a way that made me upset they just don’t acknowledge people!

Plussat: Hilton Garden has the consistency of Marriott.

Miinukset: The price! We had to pay $--- for this room. Way over priced

Plussat: Everyone was really friendly

Miinukset: Only thing I didn’t like it didn’t come with free breakfast

Plussat: The property is very clean and the staff is very attentive.

Plussat: Decently clean. We were here three nights though am and housekeeping didn’t come once. We didn’t have a sign or anything on the door preventing them from coming either, so that was disappointing. You spend all day out and want to come back and shower, but we had no clean towels and trash still in room. That’s disappointing for sure. Other than that, it’s okay. Just like anywhere else honestly.

Miinukset: Housekeeping services Only two washing machines in whole hotel

Miinukset: The fact my card was charged prior to me checking into hotel;

Plussat: Everything

Miinukset: Nothing really

Plussat: Easy check in. Clean Rooms. Accessible to mall and other amenities. A quiet stay.

Miinukset: Firm pillows would’ve been nice.

Miinukset: Honestly it would have been nice if at least a continental breakfast was offered but all in all great stay

Plussat: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms

Plussat: Clean room, friendly staff

Miinukset: The pillows were horrible they felt soft but when ready to go to sleep they went flat so had to sleep on 2. Bed was lumpy and it was just a miserable night. Not only for me in my bed but my husband experienced the same problems he in his bed. Was very surprised

Plussat: everything!!! I have no complaints!!! I'll diffinately book here again...

Plussat: The breakfast had many options and was fresh. My son has many food allergies but the server was nice enough to make sure he had something he could eat. Awesome stay!

Miinukset: The tub had hair on the side but other than that, the room was spotless.

Plussat: We loved everything!! Plus there is a Cracker Barrel right next door !! Perfect !!

Plussat: The beds were so comfortable, the room was so big. The snack cafe was awesome. All of the staff was so friendly. I would definitely say this is the best hotel I’ve stayed at.

Plussat: Very Clean and nice. Breakfast was very good. Location was convenient for us.

Plussat: Everything 5 restaurant in walking distance cracker barrel waffles house Hardee's ruby Tuesday all across the street and Walmart 10 minutes away Pensacola beach is 25 minutes away also love the difference breakfast every day

Plussat: The place was very well kept and clean and the staff was very friendly and we will likely stay again next time we come this way

Miinukset: No dislikes to mention

Plussat: The free breakfast

Miinukset: I was told that I could pay half cash and some on credit card, only to arrive and see that the whole room was charged to my account without my knowledge. I always book my rooms through booking.com and I have never had an issue with being billed before I get there. I understand you need to hold the card maybe a smaller amount but to be billed in advance and then I was told that they don’t accept cash until the end of the stay is horrible. Then I was charged an additional 80 for a room deposit when you have my card information, again this has never happened to me and I always book through this site. The location was horrible, every time we asked for more towels it was such a bother for them to give it to us. The room was hot even with the air conditioning being on 60 , only one side of the room stayed cold. Don’t waste your time booking here , there are much nicer places to stay.

Plussat: Lovely reception area. Coffee and cookies available along with cold water. Great location just off the freeway. Close proximity to restaurants

Miinukset: Nothing

Plussat: I had ask for for room away from elevators. I was placed next to the elevators. It was every loud. I ask to be moved the next morning. They cleaned a room and moved me that morning. My stay was great after that. The lady that took care of the breakfast each morning was so sweet. The hotel was very clean and the beds are great

Plussat: Friendly staff awesome service. Clean! Coffee pots was always hot and fresh, food is great.

Miinukset: Only downfall is that I wish they would have options for family on which floor they would preferred. We stayed on 3rd floor which was a hassle with kids. Elevator was a bit noisy.

Plussat: I loved the hotel! It was very clean and Front desk employee was very helpful when I needed directions or information on great places to eat. Their complimentary breakfast was quite decent as well.

Miinukset: No

Plussat: Location was good, and air-conditioning was great.

Miinukset: We had stayed at this hotel twice before and liked it, But, this time the room we had was showing wear, stains on the sofa, some mildew on the shower door, a sluggish toilet, and sagging mattress.

Plussat: Customer service was excellent

Miinukset: There is an opaque glass panel in the bathroom door which allows the dark room to be flooded with light. Other than that the room was outstanding.

Plussat: Everything

Miinukset: The sofa could have been better.

Plussat: The staff.

Miinukset: No

Plussat: Location to airport

Miinukset: The people above our room let a child jump on beds and floor until 2:30am and we had a flight to catch at 6am... no sleep!!!

Plussat: New property - great room setup - would be great for 2-3 business stay - Loved the bathroom mirror that didn't fog up. The breakfast was standard stuff - executed well,

Miinukset: We had to turn off the fridge because of the ear piercing hum it was generating - and the microwave clock flashed all night - these were the only negatives

Plussat: Breakfast was very good; location was good.

Plussat: The friendliness and helpfulness of the staff. Comfort of room.

Plussat: Nice room and furnishings

Miinukset: Price

Plussat: The hotel was very clean and the staff was very friendly and answered all the questions I had. The woman at the front desk got so used to hearing my voice she remembered my first name and I was only there for one day; which I really appreciated.

Plussat: Plentiful parking, attractive inside and out, friendly staff, beautifully appointed rooms, free breakfast, convenient location.

Plussat: The Hotel is very modern and upscale eith neat decor. Very spacious rooms. Supper clean. Only 2 thinks I can say negative is. Area by the micro wave and refrigerator beeds a mini sink with running water. Also the breakfast was fair. Nit a great selection. Food tasted not that good. Was disappointed in it.

Miinukset: Need better choice of items and selection on breakfast menu. Not enough toiletries in room. Needed to ask for more soap.

Plussat: Location

Miinukset: Strong odor in back entrance

Plussat: This hotel was extremely clean and the staff was super-friendly. I was in Panama city for work, had to evacuate because of Hurricane Michael. I came here to Pensacola and decided to visit this place. It definitely exceeded my expectations.

Miinukset: Nothing at all.

Plussat: Beautiful clean room big enough for a family of 5

Plussat: The bed was very comfortable The eggs and French toast were delicious

Miinukset: The sausage links were too salty

Plussat: Very nice and spacious room. Staff was very friendly.

Plussat: The staff was friendly and the bed and pillows were very comfortable

Plussat: The bed was comfortable.

Miinukset: There wasn't an ironing board in our room. We called to have one sent up, and it didn't come. We called again, and they brought one without a cover. Claiming they didn't have a cover available, they gave us towels to put over the ironing board. Skanky. The maid didn't change the sheets the whole time we were there. They didn't empty the trash; just made the bed and gave us new towels and conditioner. The phones weren't working when I tried to check out, and upon checking out at the front desk I was told, "You straight" by the clerk. Not a "Thank you for staying with us" or "Have a nice day", just "You straight".

Miinukset: Fridge had food left in it, ceiling fan was noisy.

Plussat: Staff very good. Morning staff Apologize for not telling us smoking room at booking.

Miinukset: Extremely unhappy not told smoking room. Very unpleasant odor & didn’t sleep well due to smell. Honors member & first bad experience with facility.

Plussat: The breakfast was very good. Lots of options. The staff were all very nice.

Miinukset: The sofa bed was ok.

Plussat: Everyone was so helpful! The evening dining was a big bonus and the breakfast was excellent! Since I was a senior lady traveling alone all these great features made my stay top notch!

Plussat: I was very comfortable and the staff was very nice

Plussat: The rooms had kitchen and utensils and really felt like home away from home

Plussat: Super friendly Clean Nice downtown location

Plussat: Delightful 4 night experience with well landscaped facility and courteous staff. Excellent location to city centre, lovely Veterans Park, Pensacola Beach, major roadways. Excellent full hot breakfast. This was a second stay; hopefully more.

Miinukset: No and no!

Plussat: Breakfast buffet

Miinukset: No

Plussat: The location.

Miinukset: It pretty pricey!

Plussat: Location to downtown, and access to the bridge to Gulf Breeze

Miinukset: Breakfast was okay, not great

Plussat: The staff are excellent, friendly helpful - Carol is a star.

Plussat: The staff was polite, friendly and extremely knowledgeable; They went above and beyond to make sure our stay was enjoyable.

Miinukset: The hotel is currently under renovation, so there was a bit of a mess; but it will be worth the effort once the work has been completed. The rooms that have been completed are now up to date and very much improved.

Plussat: Was able to bring our pets and very pet friendly

Plussat: Spacious room, I was able to entertain my friends comfortably while we waited for our evening plans. Bathroom and kitchen were clean, plenty of outlets.

Miinukset: Bathroom light could have been better for putting on makeup.

Plussat: Everything was so great and everything was above and beyond and would definitely come back

Miinukset: Everything was perfect

Plussat: The room was nice and big, looked very comfortable

Miinukset: I had this reservation for two months. The first room they put us in, smelled horrible. I called to the desk and they had someone in that room with dog. Left a machine in there and on to get smell out. Moved us to another room and air conditioning did not work.

Miinukset: The staff could use some customer service training.

Miinukset: Eggs tasted like they were powdered not real. Biscuit was hard. Everything else was fine.

Miinukset: I had two roaches crawling around in the bathroom that I have on video. Told the front desk it was like they didn’t care. They said I needed to speak with booking.com

Plussat: They have a good breakfast and it starts at 6am everyday. The room was nice, clean and quiet. It's 15 minutes to the airport and to UWF.

Miinukset: When traffic is heavy it can be challenging to turn left leaving the property.

Plussat: The staff there is great. The rooms are super cute and super clean.

Miinukset: The mattress was a little loud.

Miinukset: Breakfast

Plussat: The cleanliness and the staff were awesome!

Miinukset: Everyone who stays here likes to complain about everything whether it be other guests the cleanliness size of the breakfast area etc.. Other then that the hotel itself and staff were all great.

Plussat: Everything

Plussat: Our room was on first floor that we requested and close to the front. Very pleased. The staff was friendly and nice. Quick check in and out

Miinukset: N/A

Plussat: Friendly staff location clean

Miinukset: Close to my destination but food was across the interstate and had no car

Plussat: Very clean, things looked new and updated. Very comfortable.

Plussat: Room was big clean some staff in the front desk were friendly

Miinukset: Room service, we where only in our room to sleep spend all days gone at the beach in Pensacola, Destin, and Panama City... one of the days when we got back to our room my sons swimming float was missing Apple Watch Charger missing called front desk n he said he will let manager know but the manager never got with me.

Plussat: Very clean and the location was ideal! Close to the beach, but away from the crowds!

Plussat: Everything was great!!!

Plussat: Location

Plussat: The bed was very comfortable

Miinukset: We couldn’t find the remote and the phone didn’t have a chord so it didn’t work.

Plussat: Fairly convenient location, in between east/west branches of US-98--parking lot gives access to both. Easy to jump on I-110 or head southeast across the Pensacola Bay Bridge. Less than 5 minutes walk to our favorite restaurant in Pensacola--McGuire's! At least three or four other decent restaurants within 5-10 minute walk. Walking to historic downtown/entertainment area took around 20-25 minutes...definitely do-able. Despite being on first floor (we booked last-minute, it was all they had left) in a full hotel, we had no issues with noise. Running the bathroom fan all night generated enough white noise to block out everything but the occasional door slam. A/C worked great. Friendly staff. Would definitely stay here again.

Plussat: Great value and only a short distance to the beach! Room was clean and quiet.

Plussat: I loved everything about this property

Plussat: The staff and facilities and area

Plussat: Location was close to everything we wanted to do. Mall, beach and next door to the broken egg, yummy!!

Miinukset: No complaints

Plussat: The hotel staff is wonderful! It was a very clean and spacious room.

Miinukset: It was only 1 thing I didn't like. There wasn't a free breakfast but it wasn't a big deal!

Plussat: The hotel was perfect for me and my family.

Plussat: Outstanding. Outstanding customer service.

Plussat: Love the restaurant downstairs!

Miinukset: That I was on the 3rd floor wish I had got a room for a better view of the downtown

Plussat: Location was great!!!

Plussat: Location close to the interstate

Plussat: The hotel was beautiful. The view from room 802 was awesome. The beds was comfortable and the room was very clean

Miinukset: I wished it had a microwave in the room.

Plussat: Room is spacious and clean. Housekeeping is done daily. This hotel is just 3 mins walk to Pensacola Bay Center - very convenient if you are attending an event there

Miinukset: Not so stylish in the general outlook

Plussat: It was quite

Miinukset: The room next door, people were loud.

Plussat: Great location and the staff was very friendly.

Miinukset: The TV’s in the room is outdated, and could use an upgrade.

Plussat: I liked the location close to the event we attended at convention center

Miinukset: The restaurant needed more help

Plussat: Staff was great and so was location!

Miinukset: Nothing

Plussat: Excellent attentive staff. Restaurant food was good and very affordable. Clean safe and great location!

Plussat: Beds were great, pool was clean and had a great location

Miinukset: No coffee in lobby

Plussat: Love the main floor architecture. Found most of the staff very helpful and friendly. Rooms were clean and good sized with comfy bed. The bar and restaurant was great!

Miinukset: For a four star hotel, I was hoping there would have been a concierge to ask questions of and make suggestions for our site seeing.

Plussat: The tv and the lighting.

Miinukset: The ceiling in the bathroom was peeling.

Plussat: The bed, pool, and breakfast

Miinukset: Nothing

Plussat: The breakfast was amazing! They had a variety of everything. From veggie omelette to cereal, it was very delicious.

Miinukset: The hallways are noisy. The other guests were particularly loud at 3 am waking my husband and I up. Could also hear a TV playing rather loudly in our room from elsewhere. You’d think hotels would have better walls for sound.

Miinukset: I loved everything, didn't want to check out

Plussat: VERY friendly staff! Clean!

Miinukset: Under renovation. It was noisy all day!!! I don’t think that spring break rates should have applied under those circumstances.

Plussat: Bed was like a cloud so so comfy!!!!

Plussat: The room is big.!!!

Miinukset: One of the blankets was dirty

Plussat: Cleaness!!!!

Miinukset: N/a

Plussat: Bedding comfortable

Miinukset: Little pricey

Plussat: Everything

Miinukset: The beds were too high for shorter people.

Plussat: Location and breakfast foods that were fresh and tasty.

Miinukset: Rain seeped through the window and flooded the room while we were out. We were moved to a new room.

Plussat: Nothing.

Miinukset: The pool, was smaller than you show on pictures. We supposed to have a sofa in the room and wasn't. The cleaning staff didn't replace our towels one day.

Plussat: I always pick Hampton

Miinukset: The odor in my room was overwhelming , we were just too tired from traveling to make a fuss

Plussat: The room and building in general were very clean and neat. The hotel had a very clean smell, kind of like clean linens, all through the building.The staff was very friendly and courteous and willing to help if needed.

Plussat: awesome!

Plussat: Location was excellent for getting around the area. Air conditioning of the unit worked well.

Miinukset: Hampton has a standard and are known for the quality of your stay, this location does not stand up to that standard. Rooms are fine, but a lower grade in terms of quality compared to the other Hamptons I’ve stayed in throughout the US. The breakfast was horrible. It was the same selection of poor food choices that you find in budget hotels. I prefer Hampton over every other hotel due to their breakfasts and this location failed miserably. They used powder eggs, cheap sausage patties and cheap bacon. They had a few biscuits one of my 4 day stays, but had no gravy, the one day they had cut up fruit, it was not fresh, but was a package that they opened and put on the serving dish. Yogurt was yoplait (sp?) and they had ants in the syrup dish. So overall this Hampton Inn was not your standard Inn and for those that enjoy the benefits of staying at a Hampton, this one is not the one you want to choose.

Plussat: Location

Miinukset: No issues

Plussat: Breakfast and location

Miinukset: Felt it was a little outdated Could get new carpets

Plussat: The receptionist was friendly and helpful, ready to answer our questions. The room was spacious and very clean.

Plussat: clean room, breakfast was much better than other hotels, friendly staff, and a clean pool.

Plussat: The lady who works the breakfast does a great job!!

Plussat: Very clean

Miinukset: Beds were very hard everything else was good .

Plussat: Breakfast,location,

Miinukset: Pillows too soft,no grits,oatmeal packs,parking was not adequate,

Plussat: The food was good and the hotel was in driving distances from the beach.

Miinukset: Didn't know there was major construction going on across the street from hotel and that was my view. The pillows on the bed were not comfortable.

Plussat: The beds were comfortable and the ac felt nice.

Miinukset: We had ants in our room, but the staff was quick to help.

Plussat: Staff and facility was awesome. The guy at the bar even stayed late to accommodate a nice time!

Plussat: Didn’t have any

Miinukset: All

Plussat: Quiet, good breakfast.

Miinukset: All the u turns to get to the property. Bad area of time with the traffic

Plussat: Everything

Miinukset: Nothing

Plussat: Put some love

Miinukset: Nasty hotel and dirty rooms

Plussat: The upgrades look great. Nice lobby. Friendly, professional Staff! Very nice room. Clean and spacious.

Plussat: Cleanliness

Plussat: The beds were very comfortable.

Miinukset: The so called restaurant that is inside the hotel. I think breakfast should of been complimentary. They charged 10 dollars per person for buffet breakfast. The breakfast was terrible and the waitresses were too!

Plussat: The smell of the rooms and the cleanliness and comfort.

Miinukset: That breakfast was not included

Plussat: modern and spotless clean! comfortable beds beautiful bathrooms great food options incl. room service

Miinukset: several stressed out staff members (understaffed?) dog policy (barking dog next to our room) $25 night incidental charge must be paid up front whether you want the incidentals or not and is later refunded price is very high - not sure it is worth it

Plussat: Staff was friendly and helpful

Plussat: The rooms were clean, the beds were very comfortable and the staff was freindly, informative & fun. The location was perfect to eaterys of every kind!

Miinukset: N/A

Plussat: Very comfortable bed and location is good.

Plussat: It had a waffle maker.. And hot coffee.. Very day old cake, muffins, people socializing in Hall ways at night, horrible location heard every racing car engine, ambulance, NO PARKING..I WILL NEVER RECOMMEND THIS HOTEL!!!

Miinukset: It was so out dated, king size bed with Full size pillows, Stinky bedspread,room was dirty,mold in bathroom, USED Kleenex box,long hairs in bathroom, and shower, and was the LOUDEST!Kids screaming in hallways..doors slamming all hours of the night,

Miinukset: Parking lot was small

Miinukset: The WiFi was terrible!!

Plussat: The continental breakfast was delicious. All the staff was amazing and very polite.

Miinukset: None

Plussat: Great staff....very good breakfast bar

Miinukset: I called about the pool and I was told it was heated. Not the case.... it was to cold to enjoy and being the main/only reason I booked this room I was highly disappointed. When I spoke to the staff, I was told it was not heated, only climate controlled. Meaning, its inside and not outside.....I will not return and very upset I ruined my surprise for my 10 year old grandsons birthday. If you care nothing about a pool, you will find this place to be worth the money with an excellent staff.

Plussat: The cleanliness and the breakfast:

Miinukset: Nothing.

Plussat: Breakfast was great, pillows on the bed was nice and soft. I really liked seeing my name on the television welcoming me.

Miinukset: Bed was hard, outdated furniture, room was damp all the time

Plussat: The staff was all sooo very friendly! The place was super clean and the breakfast was great!!!

Miinukset: Na

Plussat: The staff were very friendly.

Miinukset: The bed wasn't comfortable. The air conditioning didn't work properly. The hotel needs to be updated.

Plussat: The location and comfort

Miinukset: Everything was fine

Plussat: This location is perfect, it’s in walking distance to bars, restaurants and museums. Lots of history in the downtown area to stop and enjoy as well.

Miinukset: The breakfast choices were limited. There was very little protein options available. Half bagels with no cream cheese, no eggs or meat. It was kind of strange. But there were plenty of breakfast options in walking distance.

Plussat: King size bed slept good, morning coffee was good and the staff was very helpful in providing clean towels and cleaning room. Entire staff we came in contact was very professional.

Miinukset: Bathroom was somewhat small and door opening just didn't seem right.

Plussat: The location is great.

Miinukset: The room needed some maintenance. Knob missing from bedpost, tub fixtures mismatched. Bed and pillows not comfortable. Night staff unprofessional attire, along with flippant greeting.

Plussat: Very comfortable. Will stay again?

Plussat: The room was extremely clean

Miinukset: Nothing

Plussat: This hotel is a small hotel with only 15 or so rooms. It is an old building, but I love the vibe of this place. They serve a great Sunday breakfast. It is located near downtown and you can walk to many restaurants and shops. I would definitely recommend staying at New World Innn.

Plussat: Location is great. In the heart of downtown Pensacola, which affords the opportunity to walk to most restaurants and clubs and the beautiful marina area. Staff very helpful.

Miinukset: The hotel is old and needs to be modernized. No elevator, which is not helpful if you have a lot of luggage to lug upstairs or you are a senior citizen. No concierge services. Photos of hotel interior do not represent the actual conditions. Its just an old place that is not where we want to stay for vacation.

Plussat: Not so good. Mediocre offering. Tables not cleaned. Below average for a continental breakfast.

Miinukset: More attention to offering. Not as good as Red Roof Inn breakfast.

Plussat: Everything about the New World Inn was wonderful. The hotel is small but that adds to the charm of the place, and the staff was wonderful. Easy walking distance to restaurants and shops.

Miinukset: Nothing

Plussat: Amazing experience!! Perfect spot if you are on a romantic trip or even a quiet night by yourself. This is not a "party" hotel or even one where a lot of parents want to bring there kids. This is old fashion bed and breakfast type place. Its tucked away in it's own little nook. They have a fancy restaurant and bar attached and 5 star room service. The hotel is walking distance to everything downtown. I wish we had more time to stay. We will be back.

Miinukset: There was no refrigerator or microwave in our room. I think that is part of the "old world" feeling. Just our observation. The bathtubs are small, but they make up for it with an amazing shower.

Plussat: Location was near where I need to be

Miinukset: Peeling sink, peeling bath tub, dusty, dirty bathroom fan that could not be turned off. Feet black after walking barefoot

Plussat: The grounds and landscaping are beautiful. The pool is huge and clean. The breakfast area was cute and the foyer looks very nice and clean.

Miinukset: The toilet seat didn’t fit the toilet- it was smaller than the toilet- that was pretty gross. The rooms were pretty rundown. Vanities very chipped and looked like they painted them?! layers of dust on the pipes under the sink. The walls were pretty thin, I could hear other guests hacking and coughing.

Plussat: Clean..smelled good..great bed did not hurt my back

Miinukset: No phone..saw a BIG bug..drab interior design. Expected way more for the money.

Plussat: It’s great for a 1 night stay

Miinukset: To much noise at times from other guest

Plussat: It was quiet & really cleaned, the staff was really nice. They had a problem with the card we was using so they contacted us on our way down & we got the problem solved.

Miinukset: The cable box was behind the dresser so you had to be right on it to turn the channels. One of the guest let their dogs drink the pool water & swim in it so we were not able to enjoy it.

Plussat: I really didn’t find anything I liked!

Miinukset: The bed was very uncomfortable, we found several roaches in our room. Luckily we had a cellphone, but there was no phone the room. When I called the front desk to ask about a phone he did not seem concerned. We stayed here because I read too many positive reviews. They must have been paid for theirs. We were not! If we had not had our phone, I hate to think about an emergency and us on the other side away in the back of the motel. For what we paid I expected much much more. We travel quite often!

Plussat: Very Quiet and relaxing

Miinukset: No complaints

Plussat: The area.

Miinukset: The room was damp, everything felt that was humid and wet, not good air circulation. Also, what do they mean by continental breakfast.

Plussat: Friendly welcome. Most attractive reception area, with huge marble and floral water feature. Beautiful

Miinukset: People allowed to smoke right outside the rooms. Now that it is universally acknowledged that smoking is a polluting and pervasive activity, there should be an isolated location or room where this activity does not impact on non smokers!

Plussat: We had a great stay . Everyone was very friendly and helpful. We’ll be back and tell our family and friends about this hotel.

Miinukset: Nothing

Plussat: Cheap and clean

Miinukset: Breakfast is lacking

Plussat: Christian Was Wonderful!! He always had a smile on his face and was very friendly and helpful!! Give him a Raise!!

Miinukset: There was not any dislikes

Plussat: The bed was super comfortable and the breakfast was delicious. The staff was incredibly friendly.

Plussat: Gym

Miinukset: high priced

Plussat: Everything was comfortable

Miinukset: Its smelled funny

Plussat: Customer service- staff was great!

Plussat: The free hot breakfast had a good selection of items. The beds were comfortable. The towels were thick and fluffy.

Miinukset: The first room we stayed in had a carpet that smelled like mildew. So the front desk staff was able to find us a new room on the third night of our stay.

Plussat: The bed was very comfortable and the room was big

Plussat: The bed was super comfy. The staff were so accommodating making sure my stay was everything it should be.

Plussat: It okay

Miinukset: It okay

Plussat: The breakfast is good... I like the food and the choices. The room is quiet and spacious.

Miinukset: My iphone cannot connect to the hotel WiFi all the time, I don't know what's going on... And the gym room is a little too small for work out.

Plussat: location

Miinukset: This hotel is very musty,old and outdated. I told the desk I needed 2 pillows and she said you have two queens with pillows. I told the desk women I never seen such pillows with so many yellow stains and the filling separated. The bed also had hair on it

Plussat: Employee hospitality was great. I’d

Miinukset: Only gripe was finding parking at night due to the large amount of utility truck consuming several spaces at a time

Plussat: Price

Miinukset: No

Plussat: We had a nive big cornor room it was nice.

Miinukset: When i booked i checked i wanted extra parking while we are on our trip..the women at the counter was like no pns said we cant do that any more. Long story short they can but she had to get the bartender involved to make it happen. Very disappointing first impression... Also the ac in the room was very cold my husband watch said 54 and one of our windows were broken the thing to pull it up and down had pulled out of the wall.

Plussat: You cannot go wrong with choosing this hotel, they hold themselves to a higher standard, staff is extremely friendly, any problem you have the staff will make sure to fix it right away! Overall I always have a great experience here!

Plussat: I arrived fairly late and the lady who checked me in was very friendly. I felt at home right away. As someone who worked in hotels for ten years I really appreciate friendly genuine staff.

Plussat: Great breakfast, most friendly staff and clean facility

Miinukset: None

Plussat: Overall the stay was enjoyable. The staff was pleasant but not always available. The property itself was clean and orderly with a comfortable feel.

Miinukset: Parking was a bit of a challenge.

Plussat: Very clean and comfortable. Great amenities and perfect location for travelers. Enjoyed the seating/sectional area. The room was quiet and easy to relax in.

Miinukset: Time of check in took quite a long time and there was only one person in front of us.

Plussat: Very clean and modern, excellent friendly staff and wonderful breakfast

Miinukset: I liked everything

Plussat: location and clean

Miinukset: price was too high

Plussat: Everything else was excellent.

Miinukset: The fridge did not get very cold.

Plussat: Location

Miinukset: Staff was untrained, no coffee brewed in am, housekeeping didn’t bring items requested

Plussat: So close to airport and VERY nice guy operating shuttle. Room was very clean

Miinukset: The lady on the front desk at 4am was rude. She was rude to and the guy in front of me. When I asked about the shuttle she told me he was busy making cinnamon rolls and I'd have to wait. He overheard her and quickly came to the rescue.

Plussat: The breakfast was pretty good! The fruit was not as fresh as the last time there.

Miinukset: No problems noticed!

Plussat: Easy access to interstate 10 minutes from conference. Accommodating to service dog. The curtain and carpet needed replacing. Staff were helpful.

Miinukset: Curtain and carpet needed replacing.

Plussat: Left a little to be desired. It was on the cold side. Coffee was good,

Plussat: Good breakfast and clean rooms

Miinukset: Location is bit far from beaches

Plussat: Hotel was clean and was conveniently located to the interstate.

Miinukset: The staff was not as friendly as I’m used to receiving at a nice hotel and there were a few small appearance issues with the hotel like the yellow looking carpet that was kinda outdated looking and there were a bunch of not so friendly looking people that were always loitering outside the main door which I know the hotel has no control over but since the price is lower to stay there, then you have some shady characters staying there.

Miinukset: Close to Naval Museum. Water in shower was either scalding or cold for someone sitting on Shower chair.”

Plussat: Staff was nice. Price was great. Location to I-10 is great. Beds were clean and bathroom was cleaned

Miinukset: Kinda moldy smell. Looks recent rehabbed on the outside but old in the rooms. Needs some tender love and care. Breakfast food was bad. Got the classic waffle maker but no eggs or sausage, an old fried chicken patty and old biscuits with gravy sitting out too long right in the early AM. HOWEVER; coffee was great.

Plussat: Location was convenient to highway around town. Clean room and friendly staff.

Plussat: Good location.

Miinukset: Noisy A/C, noisy refrigerator, low water pressure in shower, and poor breakfast. The fruit tasted like day old canned fruit. The scrambled eggs were a poor quality powdered type. When we arrived they were doing lawn maintenance and blowing grass off the parking. As soon as we opened the door on our car we had a lot of airborne grass clippings inside.

Plussat: Love the friendly staff. The the facility itself.

Miinukset: The pool was dirty I was looking forward to it but the hot tub was on point

Plussat: Great stay! The room was a large suite with large bathroom!

Plussat: They had a good breakfast variety.

Miinukset: Our room air conditioner was down approximately 3 hours. They called the maintenance employee and he quickly repaired it.

Plussat: The breakfast was pretty good. Beds were very comfortable.

Miinukset: Room was not restocked with towels, had to ask for them.

Plussat: Breakfast was good. The location is perfect for shopping

Miinukset: The entire stay I didn't have my room cleaned. I'll typically a person who will do my own cleaning if the staff people don't come to do it. But I did get towels sent to my room by front desk on my last night. Other than that it was pretty cool.

Plussat: The staff was amazing!

Plussat: Comfortable beds

Miinukset: Long walk to room. Next time would request handicapped accessible

Plussat: Everything was positive.

Plussat: Breakfast

Plussat: Breakfast was typical. Location was excellent

Miinukset: Equipment noise was undesirable

Plussat: Location and the setup

Plussat: Good

Miinukset: Nothing

Plussat: Close to the airport

Plussat: The beds was super comfortable, made me feel as if I was home asleep. Nice and clean hotel.

Miinukset: I didn't have a dislike asides I missed breakfast lol. My fault though

Plussat: good location; good bedding

Miinukset: bathroom sink drained slowly; smelly cigarette containers near rear entrance

Plussat: I love the location. It’s close to the mall and close to many restaurants. Fast check in and out.

Miinukset: We killed a huge ant in our room. The air didn’t work, it took forever to cool the room down. This hotel has extremely thin walls, we could hear everything going on in the hall as well as in the room next door.