Vertaa hotellit Penticton

Plussat: Nice pool and hot tub area, and great restaurant attached.

Miinukset: Room was outdated.

Plussat: Served our needs well. Front desk lent us a toaster, which helped us for breakfast! The pool was a godsend, since it was in the high 30s the whole time.

Miinukset: We had to keep the bikes in the room for safety, so it was quite cramped. Staff did not always replace items when they cleaned, so we had to ask for tea and sugar.

Plussat: location

Miinukset: price a bit high considering better hotels' prices not much more

Miinukset: That children couldn't eat at the bar

Plussat: The location was perfect facing the lake and the people working there were friendly.

Miinukset: The washroom had bad smell.

Plussat: Beds were uncomfortable and we had reservations for the New Years Party, but they didn't have enough tables to seat our party of six. No where did our reservation say you could reserve tables and it had to be a party of 8 or more. When we asked for a refund, we were told first come, first served. No refunds. Will probably not book again. 5$ a day for parking, including handicapped. Seriously?

Plussat: Beautiful location . Nice restaurant next door. Modern and clean facility. Friendly staff too.

Plussat: The location was highly convenient to everything; across the street from the great beach on Lake Okanagan as well as near shops, restaurants and great kids' activities. Also, relative to Penticton beachfront summer prices our one bedroom suite with full kitchen facilities was a good value for the money. Moreover, Paul, a staff member, was extremely friendly, responsive and helpful as he seemingly ran all over the property in an effort to do everything for everyone and oversee staff.

Miinukset: Having worked extensively in the hospitality industry myself when younger, I tend to be empathetic but - unfortunately - the woman who checked us in was the polar opposite of Paul in terms of being rude, acerbic and condescending. It started when I was confused about the credit card intake machine as I am American and not used to the chip system now apparently standard with Canadian credit cards. Accordingly, I was reprimanded for withdrawing my card too soon. I think she had had a rough day, but that is not an excuse. Paul stepped forward and seemingly tried to offset the unpleasantness. Also, the bed was a roller bed and not very comfortable and, while the suite did have AC, it was inadequate relative to the space of the unit as the cool air did not reach the bedroom. The first two days were much warmer than average but still. Overall, I will rate this a 3 star due to the relatively solid value that $80 U.S. a night represents for the time of year and location - otherwise it would be a 2.

Plussat: Location is great ,within walking distance to most venues. Right across from the beach. Nice and quiet,clean and comfortable. We definitely would stay again and recommend this property.

Miinukset: The hairdryer didn't work